It’s a beautiful property with a truly breathtaking view. It was clean, and the young girl at the front desk was super sweet and helpful.
I didn’t give five stars for several reasons. The manager on property is nice, as long as you don’t need anything. We were told we’d receive a complementary bottle, it didn’t arrive. It was our honeymoon. The soaking tub outside was cold, and so was Santorini. We found out our second day you could ask to have it heated. We arranged to have it hot once we came back from the restaurants at night. We were freezing when we came home, and I was looking forward to a romantic soak with a view. The tub was luke warm at best, I shivered in it for a sec, then gave up, so romantic. When we asked the next morning, the manager actually came up, stuck her finger in and said “it’s warm”. When the sun is up, yeah, a luke warm hot tub is ok I guess, but it’s called a HOT tub(change it to soaking tub then) She told us, they don’t turn the heat up because of bacteria….we looked up how how a normal hot tub temp is and our temp was at least 8 Celsius lower. Some hotels we saw had working hot tubs that people were luxuriating in. We also had the room with the inside pool, which they said they can’t heat too much because of steam and mold etc. we understood this. When we arrived, we had our laundry done, were told it would be ready in about 12 hours….we finally got it our last day after checkout(4days later) manager said “I have a lot to do”, no apology. lol