In the heart of the city, Hotel Chao offers a haven of relaxation with a soothing sauna and delicious treats from the snack bar/deli. Connect to WiFi, grab a coffee at the cafe, or stock up on essentials from the vending machine.
Oude Pijlsweerdstraat 72BIS, Utrecht, Utrecht, 3513GL
What's nearby
Oudegracht - 10 min walk - 0.9 km
TivoliVredenburg - 16 min walk - 1.3 km
Hoog Catharijne - 17 min walk - 1.5 km
Jaarbeurs - 9 min drive - 3.3 km
Dom Church - 14 min drive - 2.2 km
Getting around
Amsterdam Airport Schiphol (AMS) - 38 min drive
Rotterdam (RTM-Rotterdam The Hague) - 59 min drive
Utrecht Central Station - 20 min walk
Utrecht Zuilen Station - 20 min walk
Utrecht Overvecht Station - 25 min walk
Restaurants
Warung Tresno - 2 min walk
Cafetaria & Pizzeria Straatweg - 8 min walk
Restaurant Blij - 6 min walk
Rooie Nel - 9 min walk
Saray - 8 min walk
About this property
Hotel Chao
When visiting Utrecht, Hotel Chao is a great choice to consider. Guests can grab a bite to eat at the coffee shop/cafe, and the sauna makes for a relaxing end to the day.
At a glance
DONE
Hotel size
18 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Early check-in subject to availability
Minimum check-in age: 15
Check-out time is 10 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
The check-in location differs from the property location; go to: [at the cafetaria]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets allowed (1 total, up to 88 lbs per pet)*
Service animals welcome
Restrictions apply*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 4:00 AM–noon
Coffee shop
Room service (limited hours)
Snack bar/deli
Services
24-hour front desk
Facilities
Safe-deposit box at front desk
Sauna
Accessibility
Lever door handles
Room amenities
Be entertained
40-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning and heating
Electric kettle
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately EUR 11.95 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per day
Policies
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system on site.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Also known as
CHAO BB B&B Utrecht
CHAO BB B&B
CHAO BB Utrecht
Hotel-Chao.nl B&B Utrecht
Hotel-Chao.nl B&B
Hotel-Chao.nl Utrecht
Hotel Chao.nl
Hotel-Chao.nl Hotel Utrecht
Hotel-Chao.nl Hotel
Hotel Chao.nl
Hotel Chao Hotel
Hotel Chao Utrecht
Hotel Chao Hotel Utrecht
Frequently asked questions
Are pets allowed at Hotel Chao?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 88 lbs per pet. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Hotel Chao?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Hotel Chao?
Check-in start time: 4 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hotel Chao?
No, this hotel doesn't have a casino, but Holland Casino Utrecht (5-min drive) is nearby.
What is there to do at Hotel Chao and nearby?
Hotel Chao has a sauna.
What's the area around Hotel Chao like?
Hotel Chao is a short 10-minute walk from Oudegracht and 16 minutes' walk from TivoliVredenburg.
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Reviews
Hotel Chao Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8
Cleanliness
7.0
Location
7.6
Staff & service
6.8
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Oct 2, 2023
Nice hotel
Nice hotel. Reasonable and warm staffs
MAIKO
MAIKO, 1-night trip
Verified
8/10 Very good
Sep 7, 2023
Nice hotel!
Nice hotel with kind staff. We like this hotel.
They serve room service also.
Ths hotel location is convenient to the city central of Utrecht.
MAIKO
MAIKO, 14-night trip
Verified
10/10 Exceptional
Nov 30, 2023
GREAT Value
Great value for the money. Excellent location . 10 -15 minute walk to everything. Room size was adequate for a couple. Wifi was EXCELLENT and nice hot showers. Will definitely stay again. Staff very nice.
michael
michael, 2-night trip
Verified
10/10 Exceptional
Oct 2, 2023
Kind staffs
Convenience and kind staffs
Maiko
Maiko, 1-night trip
Verified
8/10 Very good
Sep 27, 2024
Basic, affordable rooms a short walk from the old city. Pleasant staff, always quick to respond
Typical narrow/steep Dutch stairs to rooms need to navigated with care
Peter
Peter, 2-night trip
Verified
10/10 Exceptional
Jan 23, 2023
We had a good night sleep, it was quiet in the hotel. comfortable bed and clean room. Very good
mr a
Verified
10/10 Exceptional
Nov 6, 2024
It was good
GERMAN
GERMAN, 1-night trip
Verified
8/10 Very good
Sep 5, 2024
Late checkin
Alina
Alina, 2-night trip
Verified
6/10 Good
Aug 17, 2025
ok
Marc
Marc, 2-night trip
Verified
4/10 Fair
Oct 4, 2023
Utrecht is expensive to stay, also For one night maybe it s better to sleep farer and come For a one-day visit ! The Place is really too expensive For what it offers i think ! The women is really kind, fast and simple in the advices, but i think the price is really too Much For a room like that ! Maybe a romantic trip is not the appropriate set to stay, even if with some Friends with which share the Price could be different!
Elena
Elena, 1-night trip
Verified
2/10 Poor
Aug 27, 2024
Hôtel inadapté pour un séjour avec des enfants
Chambre d’hôtel pas du tout adaptée à un séjour en famille.
Le seul point positif est la gentillesse du mr qui nous a accueilli.
On rentre dans l’hôtel par les toilettes de la cafétéria du rdc, puis un couloir et 2 escaliers tellement d’exigus et raides qu’il a été difficile de les monter avec des enfants en bas âge.
La chambre avait un sauna et un jacuzzi donnant directement dans la chambre. Pas de tapis de bains juste une bouche d’évacuation dans le sol quand on sort du jacuzzi ce qui n’est pas pratique surtout avec des enfants et un sol en caoutchouc en très mauvais état et très glissant. Les 4 serviettes de toilettes étaient tachées. Il n’y a pas de lampes de chevets ni bouilloire. On a retrouvés des perces oreilles et cafards dans la chambre. Très mauvaise expérience qui ne correspond pas à un ***
claire
claire, 1-night trip
Verified
2/10 Poor
Aug 27, 2024
Hôtel miteux avec gros problèmes d’hygiène
Pire séjour en nuit d’hôtel que j’ai vécu avec ma famille.
Le seul point positif est la gentillesse du mr qui nous a accueilli.
On s’est retrouvé à rentrer dans l’hôtel par les toilettes de la cafétéria du rdc, puis des couloirs et 2 escaliers tellement d’exigus et raides qu’il a été difficile de les monter avec des enfants en bas âge.
La chambre avait un sauna et un jacuzzi en plein milieu?! Aucune intimité pour se doucher car le jacuzzi est au milieu des lits. Pas de tapis de bains juste une bouche d’évacuation dans le sol. Et le sol n’est parlons pas : du caoutchouc?! Les serviettes de toilettes étaient toutes tachées on on a retrouvés des perces oreilles et cafards dans la chambre. Bref hôtel à fuir qui ne correspond pas à un ***
claire
claire, 1-night trip
Verified
6/10 Good
May 6, 2023
Le check out est trop tôt, 10h. Ce n'est pas normal.
Pacifique
Pacifique, 4-night trip
Verified
8/10 Very good
Nov 11, 2022
Goede service en comfortabel de bedden
Bjorn
Bjorn, 1-night trip
Verified
2/10 Poor
Nov 21, 2021
Sporco.
marco
marco, 2-night trip
Verified
6/10 Good
Jun 25, 2021
Heel onrustig en lawaaierig
De hele nacht kabaal, muziek en gestommel
CD
CD, 1-night trip
Verified
10/10 Exceptional
Nov 14, 2020
Good place to stay.
Dragos
Dragos, 1-night trip
Verified
2/10 Poor
Feb 29, 2020
kirlilik ve muhattap yok
Kirli güvenilirliği az
volkan
volkan, 4-night trip
Verified
2/10 Poor
Feb 29, 2020
Toz kir her kapıyı açan tek bir anahtar
İş seyahatim için gittiğim Utrecht de tam bir felaket olan oda konfor ve temizlik ile karşılaştım.oda toz ve pislik içindeydi
nedret
nedret, 4-night trip
Verified
10/10 Exceptional
Jan 8, 2020
Schone kamer met faciliteiten zoals airco en koelkast. 10 minuten van het centrum
Verified traveler
1-night trip
Verified
4/10 Fair
Jan 1, 2020
Pessima
esperienza non buona
Angelo
Angelo, 2-night trip
Verified
4/10 Fair
Dec 23, 2019
This was the smallest room I've ever stayed at a hotel. Unfortunately since we had just travelled from a different continent and were looking for a temporary stay while we look for an apartment had a lot of luggage.
With 1 double bed and 1 so-called twin and with 3 people in the room it was like canned sardines. Some other rooms looked slightly bigger but for some reason we ended up with the tiniest. Luckily it was ground floor so I was spared the weight lifting.
Last 2 nights the HVAC system did not work (had to manually reduce the mechanical heater to cool the room down) No microwave in the room and staff would not replenish the coffee/sugar etc without being asked. Never got extra pillow/comforter either even after asking.
I have lived in all sorts of hotels/motels and in a few countries as well but this was literally the most claustrophobic experience of my life. For 100+ EUR per day I do expect a slightly bigger room. This is not central London or Tokyo
EY
EY, 5-night trip
Verified
8/10 Very good
Sep 21, 2019
Noce stay
My stay was generally good. The room was very clean but unfortunately my particular room smelt of acetone, perhaps from a previous guest. The shower could've have been a bit warmer bit the flow of water was very good.You just need to watch out for the leathal stairs.
Steven
Steven, 5-night trip
Verified
6/10 Good
Aug 13, 2019
Chambre et salle de bain très propre. Climatisation dans la chambre. Personnel à l'écoute. Prix un peu chère .