In the vibrant heart of Marrakech, Riad Shambala welcomes you with a rooftop terrace and tranquil garden. Treat yourself to a rejuvenating massage at SINDIBAD spa or unwind in the indoor pool. With an arcade/game room, on-site restaurant serving lunch and dinner, guests praise this riad for its helpful staff.
Located just 4.9 mi (7.9 km) from the airport, Riad Shambala offers a shuttle (available 24 hours). Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights include an indoor pool, a rooftop terrace, and a bar/lounge.
At a glance
DONE
Hotel size
5 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: noon; Check-in end time: anytime
Contactless check-in available
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Offsite parking within 328 ft (MAD 4 per day)
Street parking available
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Designated smoking areas
No alcohol served onsite
Property amenities
Food and drink
Free full breakfast each morning 7 AM–noon
Restaurant
Bar/lounge
Free daily reception
Room service (limited hours)
Snack bar/deli
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Rooftop terrace
Garden
Library
An indoor pool
Arcade/game room
Full-service spa
Room amenities
Home comfort
Air conditioning (climate-controlled)
Bathrobes and slippers
Sleep well
Blackout drapes/curtains
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the riad's full-service spa, SINDIBAD. Services include massages. The spa is open daily.
Dining
Onsite venue - This restaurant specializes in Moroccan cuisine and serves lunch and dinner. Reservations are required.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MAD 34.10 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of MAD 20.00 per vehicle (one-way)
Children & extra beds
Rollaway beds are available for MAD 35.0 per night
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Parking
Parking is available nearby and costs MAD 4 per day (328 ft away)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.
This property only accepts cash.
Also known as
Riad Shambala Hotel Marrakech
Riad Shambala Hotel
Riad Shambala Marrakech
Shambala Marrakech
Riad Shambala Riad
Riad Shambala Marrakech
Riad Shambala Riad Marrakech
Frequently asked questions
Does Riad Shambala offer free cancellation for a full refund?
Yes, Riad Shambala does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Riad Shambala?
Yes, there's an indoor pool.
Are pets allowed at Riad Shambala?
Sorry, pets aren't allowed.
Is parking offered on site at Riad Shambala?
No, unfortunately, but there's street parking available.
Is airport shuttle service offered by Riad Shambala?
Yes, an airport shuttle is available. The charge is MAD 20.00 per vehicle one-way.
What are the check-in and check-out times at Riad Shambala?
Check-in start time: noon; Check-in end time: anytime. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Riad Shambala?
No, this riad doesn't have a casino, but Le Grand Casino de La Mamounia (4-min drive) and Casino de Marrakech (4-min drive) are both nearby.
What is there to do at Riad Shambala and nearby?
Riad Shambala has a spa and an indoor pool, as well as an arcade and a garden.
Are there restaurants at or near Riad Shambala?
Yes, there's an onsite restaurant that offers Moroccan cuisine.
What's the area around Riad Shambala like?
Riad Shambala is in Medina, a short 14-minute walk from Majorelle Garden and 16 minutes' walk from Marrakech Plaza.
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Reviews
Riad Shambala Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
9.4
Location
9.8
Staff & service
9.6
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Feb 13, 2023
wonderful hotel. good location. close to everything. fantastic service. nice breakfast. very clean hotel.
Verified traveler
2-night trip
Verified
10/10 Exceptional
Mar 4, 2023
Very friendly and accommodating
Micah
Micah, 2-night trip
Verified
10/10 Exceptional
Apr 18, 2024
Un havre de paix et les personnes qui y travaillent que je remercie sont très professionnel et amicale je recommande vivement cet hébergement.
Anthony
Anthony, 8-night trip
Verified
10/10 Exceptional
Mar 9, 2024
Incrível
Eduardo
Eduardo, 3-night trip
Verified
10/10 Exceptional
May 17, 2022
Thank you to Abdul and Mahdi for being excellent hosts! I would like to stay with them again.
Anton
Anton, 1-night trip
Verified
6/10 Good
Mar 11, 2020
Terrible arrival and got locked out at night!
The room and the riad overall are nice and beautiful as expected from the photos, and the location is quite good too.
Our arrival experience wasn't great though. The driver who drove us there could only drop us off at the nearest spot which was about two minutes walk to the riad. He called the raid hoping that they could send someone out to bring us to the riad, as it's nothing easy to find. However, the riad's people didn't come out, but instead they asked someone else on the street to bring us in. Not only that the guy wanted to do that for a fee, the guy actually didn't know how to get there neither, so he misled us to go around couple blocks with our heavy luggage, and then finally asked another kid to bring us there. When we arrived, the guy requested us to also give money to that kid. The whole experience was terrible! Right at the beginning it showed us how people there were irresponsible and dishonest. Beware!
One night after dinner we arrived back to the riad at 10pm, and we couldn't get in! The door was always locked and we had to ring the bell, but no one answered. We were outside the riad door for 15 minutes, ringing the bell and knocking on the door. Imagine it's at night in the middle of an alley of an old town in Morocco and we got locked outside! Finally we found a way to call the riad, and the guy said he couldn't hear the door bell!
Verified traveler
2-night trip
Verified
10/10 Exceptional
Mar 2, 2020
Great place
Easy to get to and very clean, with friendly and helpful staff.
Ryan
Ryan, 2-night trip
Verified
10/10 Exceptional
Jan 11, 2020
Really great staff and good location near the bus station and grand taxis. Heating in the room could be better and a curtain for privacy for the bath tub is needed. Good breakfast, help booking tour and ordering pizza. Breakfast area was really cold.
Verified traveler
7-night trip
Verified
8/10 Very good
Sep 25, 2019
Comfortable room, good location!
Service was excellent! We enjoyed the complimentary coffee/tea, and there were plenty of nearby bakeries to buy breakfast. The location was great, very walkable and near a metro station. The room was small, but as expected for Paris in this price range. The mattresses were extremely comfortable , and the blackout blinds were a great feature.
Sarah
Sarah, 4-night trip
Verified
10/10 Exceptional
Aug 28, 2019
Estupendo Riad
El riad es muy bonito y acogedor. El desayuno variado y bueno. Rachid, que es el chico que te recibe, muy agradable y dispuesto a ayudar en todo momento. Habitación muy bonita y confortable
Verified traveler
3-night trip
Verified
8/10 Very good
Aug 21, 2019
Bien.
Aunque algo apartado de la plaza Jemma, lugar de referencia para todo ( zoco, ambiente...) está a mas de 30 minutos callejeando x la Medina ( x la noche es recomendable taxi , aun así hay q andar algo xq no pueden entrar a la Medina, x la noche algo inseguro).
Desayuno casero y rico.
Anfitriones muy agradables, siempre dispuestos a ayudarte , t ofrecen té continuamente cono simbolo de hospitalidad.
Cama comodísima y sábanas muy agradables al tacto.
Voy a poner peros, no hay bebidas ( salvo agua,) x si t apetece tomar un refresco en la terraza del riad. A la llegada tendrian q poner un par de botillas de agua en la habitación, mas productos de higiene , ta que en toda nuestra estancia apenas nos dieron 2 geles.
Verified traveler
5-night trip
Verified
10/10 Exceptional
Aug 1, 2019
Accueil très chaleureux, Rachid et son collègue ont toujours était bienveillants, prêts à nous offrir le thé, disponibles pour rendre service. Un bain rafraichissant ds la piscince au retour de l'effervescence et de la chaleur de la ville était un régal.
Verified traveler
2-night trip
Verified
10/10 Exceptional
Jun 22, 2019
Comfortable Stay
We enjoyed our stay in Riad Shambala. It is conveniently located in the Medina and only about 15 minutes walk to the Marrakesh center. The courtyard was beautiful and room is comfortable. The staff was very friendly & welcoming, and they offer you moroccan tea whenever you come to the riad. Soufian gave us the map of the medina, showed us how to get to each of the important places and gave his phone number to contact him in case we are lost. Their complementary breakfast was very good. We also had dinner in the riad which was an excellent experience with delicious food in a pleasant and peaceful atmosphere. The only thing I would ask for is little more brighter lambs in the room.
Aboo
Aboo, 2-night trip
Verified
10/10 Exceptional
Jun 13, 2019
Staff very helpful, rooms spacious and nice top story decks
Verified traveler
2-night trip
Verified
10/10 Exceptional
Aug 18, 2018
Riad Shambala
La verdad que ha sido 1 estancia maravillosa,la atención muy buena,muy pendientes de nosotros.Recomendable 100% xq está dentro del zoco de la Medina que es la esencia de Marrakech.
Javi
Javi, 3-night trip
Verified
10/10 Exceptional
Aug 4, 2018
Highly recommend
We loved our stay at this riad. It is a traditional riad and the room was not very spacious, but the service was exceptional and it was a near experience to stay there. The breakfast was fantastic too.
Verified traveler
4-night trip
Verified
10/10 Exceptional
May 1, 2018
Home in the Medina
Having taken advice about arriving in the Medina at night, I contacted the riad a few days before and arranged their collection service from the airport. This turned out to be a good idea as we would never have found it on our own!
We were made to feel welcome from the moment we arrived. As we settled in with mint tea, Basu explained all we needed to know and even though it was 10pm we were offered a meal.
The room was on the second floor (no lifts) and with twin beds (as I has requested) was perfect for 2 female friends. Everything was very clean, we had bathrobes, slippers and basic toiletries provided and there was plenty of room.
The next day we were a little late for breakfast but this was no problem to the staff, who served us a beautiful breakfast on the roof terrace with views across to the Atlas mountains.
The only food included in the price was breakfast, but they were happy to make us other meals and all the food we had at the riad was very well presented and very good (breakfasts, tagines, salads, etc.)
All the staff were very friendly and we felt very safe and welcome. The riad was having a re-wire and partial re-furb whilst we were there but this was of no inconvenience to us and each day we came back from exploring it looked prettier than before!
Basu was more than willing to help us to find places, he even walked all the way to the Jardin Majorelle with us to make sure we found it. He also gave us his phone number to call him in case we got lost in the medina.
Mel
Mel, 3-night trip
Verified
10/10 Exceptional
Mar 18, 2018
Ci tornerò
Bassou e famiglia si sono occupati di noi come mai in nessun altro posto prima.
Il riad é carino, la colazione sul terrazzo strepitosa (tempo permettendo)
Abbiamo soggiornato nelLa camera standard che é un Po piccola e scomoda , consigliamo le altre camere che abbiami visto essere grandi e stupende .
La gestione del Riad é da ritenersi eccelsa per le doti del buon Bassou che ci ha coccolati dall' inizio alla fine , senza invasività, con discrezione e accortezza.
Posizione ottimale perché si trova al confine della Medina quindi é facile uscirne per trovare un taxi e al tempo stesso in 15 minuti di camminata si é nella piazza centrale
elena e pietro
elena e pietro , 3-night trip
Verified
10/10 Exceptional
Nov 11, 2017
El Riad es sensacional en todos los sentidos
Desde que llegamos al Riad Shambala nos dimos cuenta de que estábamos como en casa, es precioso, muy acogedor y con la tranquilidad necesaria para contrarrestar la locura y el gentío de Marrakech.
El personal es inmejorable y te ayudan en cualquier cosa que puedas necesitar, lo que de nuevo hace que te sientas muy seguro, como en tu hogar. Gracias Bassou y Elisa!
Las comidas son perfectas, están riquísimas y con muchísima comida; los desayunos impresionantes y buenísimos.
En resumen, el lugar ideal para pasar la estancia en Marrakech.
Víctor
Víctor, 5-night trip
Verified
10/10 Exceptional
Oct 16, 2017
We loved our stay there..the staff was wonderful and we were made to feel very special..no favor or request was denied and the meals were very good..the atmosphere was calming and reassuring knowing that we were in the Medina ..only bad thing is the riad was very hard to find,, we got lost several times in the Medina but always someone there would help us find our way..thanks for the great experience,,
Doug
Doug, 2-night trip
Verified
10/10 Exceptional
Oct 1, 2017
Die Unterkunft ist inmitten der Medina gelegen. Trotz der zentralen Lage ist diese sehr ruhig.
Das Personal ist extrem bemüht, zuvorkommend und hilfsbereit.
Die Zimmer sind liebevoll eingerichtet.