Concierge Plaza la Villa is a great choice for a stay in Villa de Alvarez. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Sabores, which serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a terrace, and a garden are other highlights. Fellow travelers love the helpful staff.
Martha Duenas No. 39, Villa de Alvarez, COL, 28970
What's nearby
La Campana Ruins - 12 min walk - 1.1 km
Plaza San Fernando - 8 min drive - 2.7 km
Colima Cathedral - 8 min drive - 3.1 km
Nunez Garden - 9 min drive - 3.5 km
Plaza Zentralia Shopping Center - 13 min drive - 5.0 km
Getting around
Colima, Colima (CLQ-Licenciado Miguel de la Madrid) - 25 min drive
Restaurants
Dairy Queen - 10 min walk
Cenaduria Juanita - 4 min walk
Cenaduría Julia - 6 min walk
Little Caesars Pizza - 9 min walk
Mariscos Puerto De Veracruz - 15 min walk
About this property
Concierge Plaza la Villa
Concierge Plaza la Villa is a great choice for a stay in Villa de Alvarez. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Sabores, which serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a terrace, and a garden are other highlights. Fellow travelers love the helpful staff.
At a glance
Hotel size
60 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite parking limited
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Children stay free (see details)
Working away
2 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Pool loungers
Facilities
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
Banquet hall
Room amenities
Be entertained
38-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Sabores - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge of MXN 300 (subject to availability)
Late check-in between 1:00 PM and 5:00 PM can be arranged for an extra charge of MXN 300
Late check-out can be arranged for an extra charge of MXN 300 (subject to availability)
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 9:00 PM
Children under 17 years old are not allowed in the swimming pool without adult supervision
Policies
Extra-person charges may apply and vary depending on property policy.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Also known as
Concierge Plaza Villa Hotel Villa de Alvarez
Concierge Plaza Villa Hotel
Concierge Plaza Villa Villa de Alvarez
Concierge Plaza Villa
Concierge Plaza la Villa Hotel
Concierge Plaza la Villa Villa de Alvarez
Concierge Plaza la Villa Hotel Villa de Alvarez
Frequently asked questions
Does Concierge Plaza la Villa offer free cancellation for a full refund?
Yes, Concierge Plaza la Villa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Concierge Plaza la Villa?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at Concierge Plaza la Villa?
Sorry, pets aren't allowed.
Is parking offered on site at Concierge Plaza la Villa?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Concierge Plaza la Villa?
Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. There's a charge of MXN 300 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MXN 300 (subject to availability). Contactless check-out is available.
Is there an onsite casino at Concierge Plaza la Villa?
No, this hotel doesn't have a casino, but Casino Central (4-min drive) is nearby.
What is there to do at Concierge Plaza la Villa and nearby?
Concierge Plaza la Villa has an outdoor pool and a garden.
Are there restaurants at or near Concierge Plaza la Villa?
Yes, Sabores offers international cuisine.
What's the area around Concierge Plaza la Villa like?
Concierge Plaza la Villa is located a short 15-minute walk from La Campana Ruins.
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Reviews
Concierge Plaza la Villa Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.4
Location
9.2
Staff & service
9.0
Property conditions & facilities
Guest review summary
What guests liked
The restaurant offered excellent service and delicious food. (11 reviews)
Parking is easy and convenient for guests. (3 reviews)
The pool was clean and well-maintained, with one guest describing it as beautiful and clear. (4 reviews)
Great place, clean, delicious food and friendly staff
Verified review
10/10 Exceptional
Mar 4, 2026
The staff was super great
Verified review
10/10 Exceptional
Oct 14, 2025
Staff is very helpful and attentive
Verified review
10/10 Exceptional
Feb 29, 2024
Very nice hotel quiet , good location very friendly staff I have stay there many times.
Verified review
10/10 Exceptional
Feb 6, 2025
Very friendly staff, clean, I felt very safe
Verified review
6/10 Good
Oct 20, 2025
It was small but clean
Verified review
10/10 Exceptional
Feb 9, 2024
Very lovely hotel and clean. Also reasonable price.
Verified review
10/10 Exceptional
Jun 27, 2024
Staff is nice and helpful.
Verified review
10/10 Exceptional
Mar 27, 2024
It was a great experience and really relax time.
Verified review
10/10 Exceptional
Jan 13, 2025
I genuinely enjoyed staying at this property. The staff was very friendly and the property was very clean. There were plenty of dining options in the plaza that the hotel is located in. There was unfortunately an earthquake one the nights we stayed, but staff was on top of everything making sure all the guests were safe and felt okay.
Verified review
10/10 Exceptional
Sep 7, 2023
Great location and friendly staff. The mattresses could be updated they are hard.
Verified review
6/10 Good
Jul 16, 2024
The place itself is pretty but the WiFi doesn’t have good quality and the beds are hard, staff is friendly food was good at the restaurant
Verified review
8/10 Very good
Mar 26, 2025
Decent for price
Room was very comfortable and clean. Excellent size. A little hot in room, AC leaking out so not working very well but ceiling fan helped. Staff was friendly.
Verified review
8/10 Very good
Dec 21, 2025
Staff and service, deserve five stars. They are great. Our only issue was with the conditions of the structure. Keys to the door were obsolete. We had to visit the reception more than 4 times during our stay for reactivating the system. About cleanliness, on our arrival we were welcomed by a tiny cockroach. Location is very good and it is a walkable area.
Verified review
10/10 Exceptional
Jan 4, 2024
Staff was very friendly, and security at night made us feel safe. The area was very quiet and hotel room was very clean.
We arrived early in the morning and the staff offered to hold our luggage until check in. At check out, they had someone double check to ensure we didn’t forget any of our items. Overall would definitely stay here again!
Verified review
8/10 Very good
Feb 18, 2024
Staff is genuinely nice. The place is very clean and nicely kept. Parking is easy. So many vendors around the area and makes it nice to walk around. There’s a little park that’s perfect for the kids. This is our second time staying here.We would do it again.
Verified review
4/10 Fair
Jun 8, 2025
Hotel was right in the plaza, which is a nice place to walk around in the evening. I got the junior suite. Room was nice, but the only problem is that the neighbors next to the hotel have roosters which kept waking me up at 3 in the morning until I decided to move rooms on the other side of the hotel. Hotel is in a convenient location next to restaurants, shops and banks.
Verified review
6/10 Good
Jan 23, 2026
The room was clean, and we enjoyed the restaurant located on the property. However, there is no elevator, and having to use the stairs at all times was very inconvenient—especially since we had luggage. Our key cards also kept deactivating, so we had to go to the front desk almost daily to have them reactivated, which was frustrating since we were in and out of our room often.
While the room was clean, it was very basic and nothing particularly special. The biggest downside was the bed—it was extremely hard and made it difficult to get a good night’s sleep. Overall, the hotel has a lot of potential, but it definitely needs some improvements to enhance the guest experience.
Verified review
8/10 Very good
Jun 12, 2024
La Villa experience.
Everyone was very nice and helpful. The room was clean. My reason for giving the score is due to the condition of the room and linen. The chair had a large burn mark. Sheets had holes and the towels were old and dingy. We had a relaxing time in the pool.
Verified review
10/10 Exceptional
Jun 18, 2026
It was a clean room, a/c works good, staff was very helpful.
Verified review
10/10 Exceptional
Apr 25, 2026
We love staying here.
Verified review
10/10 Exceptional
Feb 20, 2026
Service was amazing and hotel was very clean. Would definitely stay here again!