Hotel Hacienda Bacalar

Property class: 2.5
Hotel with outdoor pool, near Laguna Bacalar Ecological Park

Choose dates to view prices

When you stay at Hotel Hacienda Bacalar, you'll be just a 5-minute drive from Lake Bacalar and Laguna Bacalar Ecological Park. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. A terrace and a garden are other highlights.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Breakfast available
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Library
  • Refrigerator in a common area
  • Water dispenser
  • Picnic area

Feel at home (6)

  • Private bathroom
  • Separate bedroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Habitación Sencilla

Room

Habitación Sencilla

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Habitación King

Room

Habitación King

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Room

Standard Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Room

Family Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

View all photos for DUBLE

Room

DUBLE

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for QUADRUPLE

Room

QUADRUPLE

  • 15 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for QUADRUPLE DELUXE

Room

QUADRUPLE DELUXE

  • 16 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
Calle 10 Mza. 15 Lt. 4, entre Av. 9 y Av. 11 Col. Cent, Bacalar, QROO, 77930

What's nearby

  • Lake Bacalar - 9 min walk - 0.8 km
  • Municipal Spa of Bacalar - 11 min walk - 1.0 km
  • Fort of San Felipe - 14 min walk - 1.3 km
  • Zócalo - 16 min walk - 1.4 km
  • Laguna Bacalar Ecological Park - 3 min drive - 1.5 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 35 min drive
  • Corozal (CZH) - 63 min drive

Restaurants

  • ‪Navieros Bacalar - ‬11 min walk
  • ‪Noru - ‬7 min walk
  • ‪La Trattoria 46 - ‬11 min walk
  • ‪Pizzeria Bertilla - ‬10 min walk
  • ‪Albahaca - ‬7 min walk

About this property

Hotel Hacienda Bacalar

  • When you stay at Hotel Hacienda Bacalar, you'll be just a 5-minute drive from Lake Bacalar and Laguna Bacalar Ecological Park. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. A terrace and a garden are other highlights.

At a glance

Hotel size

    • 28 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (10 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)

Parking

    • Free onsite self parking
    • Onsite parking limited

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • Barbecue grills
  • Shared refrigerator
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • 3 buildings/towers
  • Built in 2008
  • Garden
  • Picnic area
  • Terrace
  • Library
  • An outdoor pool
  • Outdoor entertainment area
  • Outdoor furniture

Room amenities

Be entertained

  • 32-inch LED TV
  • Digital TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels

Stay connected

  • Free WiFi (speed of 25+ Mbps)

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately MXN 70 to 150 for adults, and MXN 60 to 120 for children

Policies

Extra-person charges may apply and vary depending on property policy.
There is limited hot water on site.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Property Registration Number 010-007-007337/2025

Also known as

Hotel Hacienda Bacalar
Hacienda Bacalar
Hotel Hacienda Bacalar Hotel
Hotel Hacienda Bacalar Bacalar
Hotel Hacienda Bacalar Hotel Bacalar

Frequently asked questions

Does Hotel Hacienda Bacalar offer free cancellation for a full refund?

Yes, Hotel Hacienda Bacalar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Hacienda Bacalar?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Hacienda Bacalar?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Hacienda Bacalar?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Hotel Hacienda Bacalar?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Hotel Hacienda Bacalar and nearby?

Hotel Hacienda Bacalar has an outdoor pool and a picnic area, as well as a garden.

What's the area around Hotel Hacienda Bacalar like?

Hotel Hacienda Bacalar is a short 7-minute walk from Lake Bacalar and 13 minutes' walk from Fort of San Felipe.

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Reviews

Hotel Hacienda Bacalar Reviews

7.8

Good

8.4

Cleanliness

7.0

Location

8.0

Staff & service

7.6

Property conditions & facilities

Reviews

Verified review

8/10 Very good

The place is nice and clean! There is very nice people in the hotel that would love to help you in everything you like 🙏
Verified review

10/10 Exceptional

Nice place to arrive and set your bearing. Front desk open until 23:30. Nice breakfast, good coffee
Verified review

10/10 Exceptional

Nice stay

Very nice stay! I had some problems, because my creditcard and passport was stolen in Mexico City, but the staff was very helpful! Special thanks to Evaristo in the reception for outstanding service!
Verified review

8/10 Very good

Friendly staff. Big room. Good shower. Complimentary drinking water available.
Verified review

8/10 Very good

The hotel was fine! The location is a little off, you have to walk pretty far to see some good things in Bacalar. And you definitely need some taxis if you wanna see the cenotes and the lazy river.
Verified review

6/10 Good

Overall average
Verified review

10/10 Exceptional

Like
Verified review

6/10 Good

Don't let the pool fool

Good deal but the beds were really hard and the pillow(not pillows) sucked. Gave me a control for my room t.v without batteries and it didn't even work. There was no water in the bathroom when we got there so I had to tell them to turn the pump on. Very rural it's good if you want to save money. I was going to get two nights here but my back was hurting in the morning. Nice pool
Verified review

8/10 Very good

La habitación estuvo limpia siempre y era cómoda. El unico inconveniente fue que algunos huespedes ponían el radio de su automóvil muy fuerte y no dejaban dormir
Verified review

8/10 Very good

La habitación es limpia y funcional, el hotel se encuentra cerca del centro
Verified review

8/10 Very good

La habitación estaba limpia, las almohadas un pocos duras
Verified review

2/10 Poor

La chambre etait grande mais vide de decoration. La salle de bain miteuse (faiance cassee, rien pour poser ses affaires, pas de tapis de bain, de l eau chaude mais pas toutblentemp )
Verified review

6/10 Good

El calentador de la regadera del baño no servía, se pidio solución y la encargada del turno vespertino arrogante y cortante a dar una solución, solo el recepcionista de la mañana era cordial y atento. Todo los demas en todos los aspectos sin problema, una buena opción si es solo para dormir y disfrutar de bacalar y sus alrededores.
Verified review

6/10 Good

Pas grand chose autour. Mais correct pour le prix
Verified review

10/10 Exceptional

Televisión no servía, regadera olor feo y tapada
Verified review

8/10 Very good

La tranquilidad del lugar
Verified review

10/10 Exceptional

Es muy comodo y limpio
Verified review

8/10 Very good

Bueno, cuartos limpios, economico. Mas amabilidad en la recepción.
Verified review

10/10 Exceptional

El hotel es sencillo pero tiene todo lo necesario para estar bien, agua caliente, A/A, TV con canales básicos, el wifi es malo pero en general en todo Bacalar es deficiente el servicio y la señal, eso no es culpa del hotel. El desayuno incluído es basto y delicioso, quienes lo llaman básico, no se que más esperan. A nosotros nos encanta, bien servido cocinado al momento y si quieres agregar algo más los precios son súper accesibles.
Verified review

4/10 Fair

No tenía internet y la televisión no funcionó y no hicieron nada para componerlo La llave fría del lavabo no funcionaba
Verified review

6/10 Good

Falla mucho el internet
Verified review

2/10 Poor

El trato no es el adecuado, no brindan ninguna información y el agua de la regadera y lava manos olía muy muy mal y generaba comezón
Verified review

8/10 Very good

Precio cómodo

Por el precio está bien incluye desayuno simple pero rico solo que hay que compartir con las moscas 😁 la cama se hizo un poco dura, pero estaba grande king un poquito retirado de la laguna ,y del ADO pero lo demás bien .
Verified review

6/10 Good

POR FAVOR COMO PUEDO RECUPERAR EL PAGO DE MI ULTIMA NOCHE DEL SABADO 15 DE DE JUNIO, YA QUE NO HUBO LUZ ESE DÍA DESDE LAS 6AM Y A LAS 7PM NO SE HABIA PODIDO ARREGLAR POR QUE SE QUEMO EL TRANSFORMADOR Y NO PODÍAMOS QUEDARNOS A DORMIR SIN LUZ
Verified review

10/10 Exceptional

Superbe

Superbe hôtel, très propre, confortable et fréquenté que par des Mexicains. Superbe piscine et jardin. Petit déjeuner très correct. La famille qui gère l'hôtel est extrêmement sympathique.