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Oaks Mackay Carlyle Suites

Property class: 4
City-center Mackay hotel with outdoor pool

Choose dates to view prices

Located in the heart of the business district, Oaks Mackay Carlyle Suites offers a tranquil retreat. Unwind by the outdoor pool or take advantage of dry cleaning/laundry services and luggage storage for a seamless stay. Previous guests have praised this hotel’s convenient location.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • Non-smoking

Main amenities (7)

  • Outdoor pool
  • Room service
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Microwave
  • Television
  • DVD player
  • Elevator
  • Dry cleaning/laundry service
  • Outdoor swimming pools
The current price is $147
$162 total
includes taxes & fees
Aug 30 - Aug 31

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Hotel Room

A hotel room with a bed, desk, chairs, a ceiling fan, a nightstand, a lamp, and a window with a view.

Hotel Room

  • Sleeps 2
  • Free WiFi

View all photos for Apartment, 1 Bedroom

A hotel room with a bed, a ceiling fan, a framed picture on the wall, a chair, and a window with curtains.

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(5 reviews)
  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Hotel Room

A hotel room with a bed, a desk, a chair, a ceiling fan, a window with curtains, a framed picture on the wall, and a view of the cityscape.

Hotel Room

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Apartment, 2 Bedrooms

A modern hotel room with a balcony, a dining area, and a kitchenette.

Apartment, 2 Bedrooms

9.6 out of 10
Exceptional
(4 reviews)
  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds
  • Free WiFi

View all photos for 3 Bedroom Dual Key Apartment

A modern hotel room with a balcony, a dining area, and a kitchenette.

3 Bedroom Dual Key Apartment

  • 103 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed OR 1 Queen Bed, 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for 2 Bedroom Dual Key Apartment

A hotel room with a bed, a ceiling fan, a framed picture on the wall, a chair, and a window with curtains.

2 Bedroom Dual Key Apartment

8.0 out of 10
Very good
(1 review)
  • 93 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Hotel Room (No Housekeeping)

A hotel room with a bed, a desk, a chair, a ceiling fan, a window with curtains, a framed picture on the wall, and a view of the cityscape.

Hotel Room (No Housekeeping)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Apartment, 2 Bedrooms (No Housekeeping Service)

A modern hotel room with a balcony, a dining area, and a kitchenette.

Apartment, 2 Bedrooms (No Housekeeping Service)

7.0 out of 10
Good
(4 reviews)
  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds
  • Free WiFi

View all photos for 1 Bedroom Apartment (No Housekeeping)

A hotel room with a bed, a ceiling fan, a framed picture on the wall, a chair, and a window with curtains.

1 Bedroom Apartment (No Housekeeping)

8.0 out of 10
Very good
(5 reviews)
  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for 3 Bedroom Dual Key Apartment (No Housekeeping)

A modern hotel room with a balcony, a dining area, and a kitchenette.

3 Bedroom Dual Key Apartment (No Housekeeping)

  • 103 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed OR 1 Queen Bed, 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for 1 Bedroom Apartment

A hotel room with a bed, a ceiling fan, a framed picture on the wall, a chair, and a window with curtains.

1 Bedroom Apartment

  • Sleeps 2
  • Free WiFi

View all photos for 2 Bedroom Apartment

A hotel room with a bed, a chair, a ceiling fan, a window with blinds, a framed picture on the wall, and a nightstand with a lamp and flowers.

2 Bedroom Apartment

  • Sleeps 4
  • Free WiFi

2 Bedroom Dual Key Apartment (No Housekeeping)

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 1 King Bed
  • Free WiFi

Similar properties

Laptop workspace, WiFi (free), bed sheets
Oaks Mackay Rivermarque Hotel
City Centre
  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
8.4 out of 10, Very Good, 583 reviews
The price is $128
$141 total
includes taxes & fees
Aug 30 - Aug 31
Oaks Mackay Rivermarque Hotel
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About the neighborhood

Map
23 Alfred Street, Mackay, QLD, 4740

What's nearby

  • Ken Burgess Orchid House - 12 min walk - 1.0 km
  • Mackay Enertainment and Convention Centre - 13 min walk - 1.2 km
  • Caneland Central - 18 min walk - 1.6 km
  • Bluewater Lagoon - 18 min walk - 1.6 km
  • Harrup Park - 3 min drive - 1.9 km

Getting around

  • Mackay, QLD (MKY) - 9 min drive
  • Mackay Station - 10 min drive
  • Mapalo Station - 18 min drive
  • Aminungo Station - 20 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • KFC
  • ‪Mojos - ‬11 min walk
  • ‪Metropolitan Hotel - ‬3 min walk
  • Austral Hotel

About this property

Oaks Mackay Carlyle Suites

  • Oaks Mackay Carlyle Suites is a great choice for a stay in Mackay.

At a glance

DONE

Hotel size

    • 34 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • The property charges 1.5 percent for credit card payments
    • The front desk is open Monday - Friday (9:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 6:00 PM)
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Room service (limited hours)

Services

  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • An outdoor pool

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Be entertained

  • DVD player
  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Iron/ironing board
  • Dryer
  • Laundry detergent

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Shower only
  • Shampoo
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Free tea bags/instant coffee

Fees & policies

Refundable deposits

  • Deposit: AUD 1 per stay

Optional extras

  • Credit card charges are subject to an extra charge of 1.5 percent

Children & extra beds

  • Cribs/infant beds are available for AUD 20.0 per night

Pets

  • Service animals exempt from fees

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay

Also known as

Oaks Carlyle Aparthotel Mackay
Oaks Carlyle Aparthotel
Oaks Carlyle Mackay
Oaks Carlyle
Oaks Carlyle
Oaks Carlyle Mackay
Oaks Mackay Carlyle Suites Hotel

Frequently asked questions

Does Oaks Mackay Carlyle Suites offer free cancellation for a full refund?

Yes, Oaks Mackay Carlyle Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Oaks Mackay Carlyle Suites?

Yes, there's an outdoor pool.

Are pets allowed at Oaks Mackay Carlyle Suites?

Sorry, pets aren't allowed, but service animals are welcome.

What are the check-in and check-out times at Oaks Mackay Carlyle Suites?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 10 AM.

What is there to do at Oaks Mackay Carlyle Suites and nearby?

Oaks Mackay Carlyle Suites has an outdoor pool.

Does Oaks Mackay Carlyle Suites have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Oaks Mackay Carlyle Suites like?

Oaks Mackay Carlyle Suites is in City Centre, a short 11-minute walk from Mackay Enertainment and Convention Centre and 9 minutes' walk from Ken Burgess Orchid House.

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Reviews

Oaks Mackay Carlyle Suites Reviews

8.4

Very Good

8.8

Cleanliness

8.0

Location

9.0

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Convenient parking was easily accessible and made coming and going easy. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Apartment
Room
Walking
Balcony

Reviews

Verified review

10/10 Exceptional

We had a very enjoyable stay. The room was clean, tidy, and well-presented, with comfortable beds and everything we needed. The staff were friendly, welcoming, and happy to help whenever we had questions. There was plenty of convenient parking, which made coming and going easy. Overall, the motel was quiet, comfortable, and great value for money. I would happily stay here again and recommend it to other travellers.
Shae, 1-night trip
Verified review

8/10 Very good

Great staff, pool was lovely
karen, 7-night trip
Verified review

10/10 Exceptional

Very clean and spacious room with full kitchen amenities
David, 1-night trip
Verified review

10/10 Exceptional

Room was clean and a good size.
ColinParawan, 1-night trip
Verified review

10/10 Exceptional

Newly renovated, very clean apartments, very friendly and helpful staff. We will definitely stay here again.
Mercy, 1-night trip
Verified review

8/10 Very good

Nice clean rooms, plenty of space for a family of 4 in the 2 bedroom apartment
Angela, 2-night trip
Verified review

8/10 Very good

Clean room
Catherine, 2-night trip
Verified review

10/10 Exceptional

Really friendly reception, made process quick and easy
Susan, 1-night trip
Verified review

10/10 Exceptional

Friendly helpful staff at reception who went above and beyond to cater for my needs
Tim, 2-night trip
Verified review

10/10 Exceptional

Great place to stay with the family. Unit was spacious. Kitchen could do with a few more cooking utensils.
Susanne, 2-night trip
Verified review

8/10 Very good

Helped me with an early check in
Emma, 1-night trip
Verified review

10/10 Exceptional

Booked online & came to the property to find they had no rooms & weren’t sure how the booking went through but were able to work it out & give me a beautiful 2 bedroom unit it was huge & beautiful!!
Lauren, 1-night trip
Verified review

8/10 Very good

Nice place, good value for money.

Overall good value for money, convenient location. Had a small issue with the TV not working, but no big deal as it was a late night stay anyway so I didn't bother contacting anyone about it. Would stay here again for the convenience on my next visit.
Anthony, 1-night trip
Verified review

10/10 Exceptional

This property has everything you need for a short or extended stay! Its modern and up to date! Beds confortable! We did have issues with wifi and rooms not quite soundproof (apologies to the floor we were on my son was exceptionally loud and obnoxious. ) loved sitting on the balcony and watching the bats
Cassandra, 2-night trip
Verified review

10/10 Exceptional

This was actually an extension to an original booking which I didn’t end up using. The reception staff were amazing with how they helped me at this time
Tim, 2-night trip
Verified review

10/10 Exceptional

We really liked the interior and design of the 1 bedroom apartment we stayed in. My wife and I were pleasantly surprised that the apartment absolutely corresponded to the photographs presented on the hotel website. (It often happens that everything looks beautiful in the photo, but not in reality). All furniture is in excellent condition, clean, cozy, comfortable. Another nice addition is that the hotel is located near the Queen's Park, that is convenient for morning walks or exercise.
Paul, 1-night trip
Verified review

8/10 Very good

The apartment was fine it was clean and had everything we needed. The only downside was the screen door to the balcony wouldn’t open properly, the tiles on the balcony floor were all lifting up and could be a trip hazard. The balcony also needed a good pressure clean.
Garry, 3-night trip
Verified review

8/10 Very good

Booking and check-in were straight forward, easy and professional. Room: clean with exception of crockery (dishes) and glasses, which we had to wash. This may be a consequence of only a single sachet of dishwashing liquid and a single dishwasher capsule being provided for multi-day stays. Maybe the hotel would consider providing sufficient washing liguid/capsules for length of stay. Overall, the apartment was very clean, well appointed and quiet. We would recommend this property, and will stay again. Check Out: straight forward with no delays.
Tony, 3-night trip
Verified review

10/10 Exceptional

Clean and tidy, perfect area for my work purposes, friendly reception, easy parking
Graham, 3-night trip
Verified review

10/10 Exceptional

We had a wonderful stay and couldn’t fault a thing. The room was clean, comfortable, and well presented, which made it easy to relax from the moment we arrived. The staff were exceptional — friendly, welcoming, and always willing to help with anything we needed. Their service really made our experience even more enjoyable. Highly recommend this hotel and would definitely stay again.
Pen, 2-night trip
Verified review

10/10 Exceptional

Staff and rooms
Vijay, 2-night trip
Verified review

8/10 Very good

It suited our stay
Kathy, 1-night trip
Verified review

10/10 Exceptional

Helpful friendly reception staff

Receptionist Sandra was extra helpful.
1-night trip
Verified review

8/10 Very good

Good clean accommodation. Noisy Isolated
Wendy, 2-night trip
Verified review

8/10 Very good

Great place to stay for Rumble Skate event

Great Place to stay, awesome pool and comfortable rooms and off street parking. Close to coles and other food options. A short drive to Mackay skatepark, shopping centre and lagoon. We will be back!
Shannon, 5-night trip