Oaks Mackay Carlyle Suites

Property class: 4
City-center Mackay hotel with outdoor pool

Choose dates to view prices

Oaks Mackay Carlyle Suites is a great choice for a stay in Mackay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • Non-smoking
$172
The current price is $189 total
includes taxes & fees
Nov 7 - Nov 8

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Apartment, 1 Bedroom

A modern living room with a flat-screen TV, a coffee table, a sofa, and a balcony with a view.

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(5 reviews)
  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Hotel Room

Room

Hotel Room

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

A breakfast table with croissants, a fruit bowl, a pitcher of orange juice, and various cups and saucers.

Apartment, 2 Bedrooms

9.6 out of 10
Exceptional
(4 reviews)
  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

View all photos for 3 Bedroom Dual Key Apartment

A modern hotel room with a balcony, a dining area, and a kitchenette.

3 Bedroom Dual Key Apartment

  • 103 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed OR 1 Queen Bed, 1 King Bed and 2 Twin Beds

View all photos for 2 Bedroom Dual Key Apartment

Room

2 Bedroom Dual Key Apartment

8.0 out of 10
Very good
(1 review)
  • 93 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Hotel Room (No Housekeeping)

Room

Hotel Room (No Housekeeping)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Apartment, 2 Bedrooms (No Housekeeping Service)

7.0 out of 10
Good
(4 reviews)
  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

View all photos for 1 Bedroom Apartment (No Housekeeping)

Room

1 Bedroom Apartment (No Housekeeping)

8.0 out of 10
Very good
(5 reviews)
  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 3 Bedroom Dual Key Apartment (No Housekeeping)

Room

3 Bedroom Dual Key Apartment (No Housekeeping)

  • 103 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed OR 1 Queen Bed, 1 King Bed and 2 Twin Beds

2 Bedroom Dual Key Apartment (No Housekeeping)

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 1 King Bed

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includes taxes & fees
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About the neighborhood

Map
23 Alfred Street, Mackay, QLD, 4740

What's nearby

  • Artspace Mackay - 13 min walk - 1.2 km
  • Mackay Enertainment and Convention Centre - 13 min walk - 1.2 km
  • Jubilee Park - 13 min walk - 1.2 km
  • Bluewater Lagoon - 18 min walk - 1.6 km
  • Caneland Central - 18 min walk - 1.6 km

Getting around

  • Mackay, QLD (MKY) - 9 min drive
  • Mackay Station - 10 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪The Cheesecake Shop Mackay - ‬13 min walk
  • ‪Primal - ‬9 min walk
  • ‪Metropolitan Hotel - ‬3 min walk
  • ‪The Dispensary - ‬9 min walk

About this property

Oaks Mackay Carlyle Suites

  • Oaks Mackay Carlyle Suites is a great choice for a stay in Mackay.

At a glance

Hotel size

    • 34 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM

Special check-in instructions

    • The front desk is open Monday - Friday (9:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 6:00 PM)
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options

Other information

    • Smoke-free property

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Reviews

Oaks Mackay Carlyle Suites Reviews

8.4

Very Good

8.8

Cleanliness

8.0

Location

9.0

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • Convenient parking was easily accessible and made coming and going easy. (4 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Apartment
Room
Balcony
Walking

Reviews

Verified review

4/10 Fair

Very ordinary hotel. The pillows are terrible, old mattress, but central location and quiet location
Verified review

10/10 Exceptional

The property was very clean , beds were comfortable and shower was hot. Close to everything and quiet. Will definitely stay again
Verified review

8/10 Very good

Easy check in, clean room, parking easy
Verified review

10/10 Exceptional

Excellent facilities and room with friendly reception staff. Go out of their way to help. Highly recommended.
Verified review

10/10 Exceptional

We had a very enjoyable stay. The room was clean, tidy, and well-presented, with comfortable beds and everything we needed. The staff were friendly, welcoming, and happy to help whenever we had questions. There was plenty of convenient parking, which made coming and going easy. Overall, the motel was quiet, comfortable, and great value for money. I would happily stay here again and recommend it to other travellers.
Verified review

8/10 Very good

Great staff, pool was lovely
Verified review

10/10 Exceptional

Room was clean and a good size.
Verified review

10/10 Exceptional

Very clean and spacious room with full kitchen amenities
Verified review

10/10 Exceptional

Newly renovated, very clean apartments, very friendly and helpful staff. We will definitely stay here again.
Verified review

8/10 Very good

Nice clean rooms, plenty of space for a family of 4 in the 2 bedroom apartment
Verified review

10/10 Exceptional

Really friendly reception, made process quick and easy
Verified review

8/10 Very good

Clean room
Verified review

10/10 Exceptional

Friendly helpful staff at reception who went above and beyond to cater for my needs
Verified review

10/10 Exceptional

Great place to stay with the family. Unit was spacious. Kitchen could do with a few more cooking utensils.
Verified review

8/10 Very good

Helped me with an early check in
Verified review

10/10 Exceptional

Booked online & came to the property to find they had no rooms & weren’t sure how the booking went through but were able to work it out & give me a beautiful 2 bedroom unit it was huge & beautiful!!
Verified review

8/10 Very good

Nice place, good value for money.

Overall good value for money, convenient location. Had a small issue with the TV not working, but no big deal as it was a late night stay anyway so I didn't bother contacting anyone about it. Would stay here again for the convenience on my next visit.
Verified review

10/10 Exceptional

This property has everything you need for a short or extended stay! Its modern and up to date! Beds confortable! We did have issues with wifi and rooms not quite soundproof (apologies to the floor we were on my son was exceptionally loud and obnoxious. ) loved sitting on the balcony and watching the bats
Verified review

10/10 Exceptional

This was actually an extension to an original booking which I didn’t end up using. The reception staff were amazing with how they helped me at this time
Verified review

10/10 Exceptional

We really liked the interior and design of the 1 bedroom apartment we stayed in. My wife and I were pleasantly surprised that the apartment absolutely corresponded to the photographs presented on the hotel website. (It often happens that everything looks beautiful in the photo, but not in reality). All furniture is in excellent condition, clean, cozy, comfortable. Another nice addition is that the hotel is located near the Queen's Park, that is convenient for morning walks or exercise.
Verified review

8/10 Very good

The apartment was fine it was clean and had everything we needed. The only downside was the screen door to the balcony wouldn’t open properly, the tiles on the balcony floor were all lifting up and could be a trip hazard. The balcony also needed a good pressure clean.
Verified review

8/10 Very good

Booking and check-in were straight forward, easy and professional. Room: clean with exception of crockery (dishes) and glasses, which we had to wash. This may be a consequence of only a single sachet of dishwashing liquid and a single dishwasher capsule being provided for multi-day stays. Maybe the hotel would consider providing sufficient washing liguid/capsules for length of stay. Overall, the apartment was very clean, well appointed and quiet. We would recommend this property, and will stay again. Check Out: straight forward with no delays.
Verified review

8/10 Very good

Room was quiet and comfortable. All was neat and tidy. Amenities included for a multi day stay in the apartment.
Verified review

10/10 Exceptional

Clean and tidy, perfect area for my work purposes, friendly reception, easy parking
Verified review

10/10 Exceptional

We had a wonderful stay and couldn’t fault a thing. The room was clean, comfortable, and well presented, which made it easy to relax from the moment we arrived. The staff were exceptional — friendly, welcoming, and always willing to help with anything we needed. Their service really made our experience even more enjoyable. Highly recommend this hotel and would definitely stay again.