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Serenity Alma Heights

5.0 star property

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Photo gallery for Serenity Alma Heights

3 outdoor pools, pool umbrellas, sun loungers
Exterior
Lobby sitting area
1 bedroom, premium bedding, minibar, in-room safe
Superior Room, Garden View | Terrace/patio
Experience the ultimate tropical getaway at Serenity Alma Heights, where you can indulge in a free breakfast buffet and enjoy stunning water park access. With a poolside bar, sun loungers, and a nearby private beach with free shuttle service to get you there quickly.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Airport transfer
  • Free breakfast
  • Spa
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Private beach
  • 4 restaurants and 3 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free water park
  • Free children's club
  • Free beach shuttle
  • Health club
  • Outdoor tennis court
  • Sauna
  • Beach umbrellas

Feel at home (6)

  • Children's pool
  • Children's club (free)
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
The current price is $140
$180 total
includes taxes & fees
Jun 28 - Jun 29

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Club Room, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Club Room, Pool View

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room, Pool View (Interconnected)

Family Room, Pool View (Interconnected) | 1 bedroom, premium bedding, minibar, in-room safe

Family Room, Pool View (Interconnected)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 57 sq m
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Premium Room - Side Pool View

1 bedroom, premium bedding, minibar, in-room safe

Premium Room - Side Pool View

Highlights

Balcony or patio
Air conditioning
LED TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
Bathrobes
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, Garden View

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, Garden View

8.8 out of 10
Excellent
(8 reviews)

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Valentine's Special Offer

1 bedroom, premium bedding, minibar, in-room safe

Valentine's Special Offer

Highlights

Balcony or patio
Air conditioning
LED TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

Similar properties

BBQ/picnic area

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  • Pool
  • Free breakfast
  • Spa
  • Free parking
9.2 out of 10, Wonderful, 657 reviews
The price is $90
$116 total
includes taxes & fees
Jul 17 - Jul 18
Prima Life Makadi Hotel - All inclusive
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About the neighborhood

Map
36 KM, Hurghada Safaga road, Makadi Bay

What's nearby

  • Makadi Bay Beach - 4 min drive - 1.9 km
  • Big Dayz Water Sport Center - 7 min drive - 6.4 km
  • Makadi Water World - 9 min drive - 6.4 km
  • Senzo Mall - 19 min drive - 26.3 km
  • Desert Rose Aqua Park - 22 min drive - 27.8 km

Getting around

  • Hurghada Intl. Airport (HRG) - 33 min drive
  • Airport shuttle (surcharge)
  • Free beach shuttle

Restaurants

  • ‪بريستول - ‬3 min walk
  • ‪سالوت بار - ‬3 min walk
  • ‪سيرينتى ديسكوتيك - ‬9 min walk
  • ‪لا روتوندو بار - ‬20 min walk
  • ‪بيتش بار - منتجع كلوب ازور - ‬5 min drive

About this property

Serenity Alma Heights

Serenity Alma Heights offers a private beach where you can enjoy the shade from a beach umbrella or relax in a sun lounger, plus activities like scuba diving and snorkeling are nearby. There's plenty of fun with the 3 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in massages, facials, and mani/pedis. Le Monde, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious resort include 3 bars/lounges, a free kid's club, and a poolside bar. Fellow travelers say great things about the helpful staff.

All inclusive

All-inclusive room rates at Serenity Alma Heights are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Arabic, English, German, Russian

More about this property

VISIBILITY

At a glance

Hotel size

    • 515 units
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Free children's club

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas

Parking

    • Free onsite self parking

Transfers

    • Airport shuttle on request (available 24 hours)*

Offsite

    • Free beach shuttle

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • 4 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Free water park access
  • Children's pool

What to do

  • Free beach shuttle
  • Tennis
  • Pool table
  • Private beach nearby
  • Scuba diving nearby

Working away

  • Meeting room
  • Conference center (5918 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Free beach shuttle
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2012
  • ATM/banking
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • 3 outdoor pools
  • Free water park
  • Arcade/game room
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Waterslide
  • Banquet hall

Accessibility

  • Elevator
ROOM

Room amenities

Be entertained

  • LED television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Fayroz Spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.

Dining

Le Monde - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Al Dente - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Andalucia - This restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open select days.
Sayonara - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open select days.
Food Court - This café serves lunch only. Open daily.
MONETIZATION_ON

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 25 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for USD 12.0 per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 November to 30 April.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Fun City Makadi Hotel
Fun City Makadi
Serenity Fun City Resort Makadi Bay
Serenity Fun City Makadi Bay
Serenity Fun City
Serenity Fun City Hotel Makadi Bay
Serenity Fun City Hotel
Serenity Fun City All Inclusive All-inclusive property
Serenity Fun City All Inclusive Makadi Bay
Serenity Fun City All Inclusive
All-inclusive property Serenity Fun City - All Inclusive
Serenity Fun City - All Inclusive Makadi Bay
Fun City Makadi
Serenity Fun City
Serenity Fun City Resort
Serenity Fun City Inclusive
HELP_OUTLINE

Frequently asked questions

Does Serenity Alma Heights offer free cancellation for a full refund?

Yes, Serenity Alma Heights does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Serenity Alma Heights?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Serenity Alma Heights?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Serenity Alma Heights?

Yes, there's free self parking.

Is airport shuttle service offered by Serenity Alma Heights?

Yes, an airport shuttle is available. The charge is USD 25 per vehicle one-way.

What are the check-in and check-out times at Serenity Alma Heights?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Serenity Alma Heights and nearby?

Practice your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Serenity Alma Heights also has 3 bars, a waterslide, and a sauna, as well as a Turkish bath, an arcade, and a garden.

Are there restaurants at or near Serenity Alma Heights?

Yes, there are 4 onsite restaurants, featuring international cuisine.

Does Serenity Alma Heights have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Serenity Alma Heights like?

Serenity Alma Heights is located a short 15-minute walk from Red Sea.

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Serenity Alma Heights Reviews

Reviews

9.0

Wonderful

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Children
Food
Room
Service staff
Family friendly
River
Rides
Entertainment
Pool
Restaurant

What guests liked

  • The property features multiple pools, including an aqua park, wave pool, and crazy river, offering a fun and enjoyable experience for all ages. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Very good food, drinks and amenities.
James, 3-night trip

10/10 Exceptional

Aqua park was spectacular!!! and the staff was great.
Bechoy, 1-night trip

10/10 Exceptional

Would go there again.
Thomas, 9-night trip

10/10 Exceptional

Clean, friendly helpful staff, beautiful pools with good animation team. Food and drinks very good
Sue, 3-night trip

10/10 Exceptional

Very good.

Very good experience. Reasonable price. Two adjacent resorts to meet the needs for both children and adults. There is shuttle to the beach. The snorkeling at the beach is great. We enjoyed our stay.
Qiong, 2-night trip

10/10 Exceptional

It was a super pleasant experience with friendly staff especially Mahmoud Fawzy the receptionist, house keeping and the restaurant staff A strongly recommended venue for families
Abdelrahman, 4-night trip

10/10 Exceptional

Wonderful

Amazing staff nice place
Ahmed, 1-night trip

8/10 Very good

Nice place for kids

Nice place for kids but the food quality was not very good overall it is a very good stay but not excellent
Mohamed, 3-night trip

10/10 Exceptional

Really great hotel, always got beds, good good, only negative was the drinks. Warm beer and awful cocktails. I didn’t drink all week due to them being so bad. Staff lovely and attentive
hayley anne, 6-night trip

10/10 Exceptional

Everything was perfect Friendly staff comes on top Aqua park is fantastic and safe High quality and delicious buffets Only rooms are some how old furnished
Ahmed, 3-night trip

10/10 Exceptional

Excellent

Every thing is wonderful the stuff friendly thanks for Mr Emad and Mr Mahmoud
SUAAD, 3-night trip

8/10 Very good

Aqua park, Food, staff were great .. the hotel was not luxurious as expected from 5 stars hotel and the room was poor.
Mahmoud, 3-night trip

8/10 Very good

So much to do, great for a family week in the sun!

Staff here are so friendly and helpful. The rooms are a little tired and basic but had everything we needed. The water slide park was fantastic and we used it everyday. The fun fair rides and arcade are also great, an extra cost but reasonable. There was a great variety of food in the various restaurants although the rules around the a la carte bookings were not clear with different people saying different things. The animation team and activities were great fun and provided variety for us all. Amazing being able to dive from the other hotel and see such great coral and fish. Weather was gorgeous, especially coming from winter in the UK!
7-night trip

2/10 Poor

Poor food quality, dirty swimming pool
boula, 1-night trip

6/10 Good

I like that the kids could swim and that this time their was some entertainment. What i didn't like breakfast is the same. Dinner is ok. I cameback after 6 weeks and almost all the staff was replaced. Its not all inc you need to pay for the children to play in the play hall and the amusement outside. And you will get harassed at the pool by buyers while you try to relax.
Graciella, 6-night trip

10/10 Exceptional

Me and my family absolutely loved our stay here. We had the most lovely welcome with drinks on arrival, we was able to get food and drinks upon on arrival whilst we were being checked in. Our bags were all brought to our rooms really promptly with care. The facilities are great, and all the pool areas and gardens were let clean and safe. We loved the aqua park, wave pool and crazy river they were great fun and the fair is a fantastic bonus. The food was amazing, we were a family of 11 taking up 5 rooms and everyone throughly enjoyed the food and drinks. The staff were absolutely fantastic and could not do enough for us. Dasha always checked in with us regularly assuring we was having the best holiday and offered great advice about the best services available around the hotel, she was really friendly and super helpful and we enjoyed seeing her around the hotel she is definitely a credit to serenity. The service is up there with the best I have received and I have been to a lot of hotels in Egypt. There are to many staff to name for their great service as every member of staff was brilliant and couldn’t do enough for us. Our room needed updating but it was kept spotless, the room was really spacious and the beds really comfortable and the bathroom was big with a lovely big shower cubical which is great when you have young children. We had fresh towels and toiletries daily and the cleaner even made a few towel displays for us. I would definitely recommend serenity fun city.
Abbygail, 9-night trip

8/10 Very good

Dan, 4-night trip

10/10 Exceptional

yasemin, 3-night trip

10/10 Exceptional

The best family hotel

It was just what we were looking for. Very friendly staff and amazing service just an excellent food
Mayya, 3-night trip

10/10 Exceptional

Glyn, 4-night trip

10/10 Exceptional

Arjun, 4-night trip

8/10 Very good

Städning och övriga personal var bäst. Maten var okej. Men det var jobbigt för oss att vi gick bara en nyckel till rummet. Min dotter med familj var 4 pers fick bara en nyckel.
Janitte, 7-night trip

8/10 Very good

Die Außenanlage mit Pool und Rutschen ist in einem guten Zustand und hat den Kindern gut gefallen. Das Hotelzimmer ist in die Jahre gekommen und die Ausbesserungsarbeiten, die vor allem an Wand und Boden erfolgt sind hätte jeder ungelernte genau so hinbekommen. Sieht einfach schlampig aus. Die Musik am Poolbereich ist immer voll aufgedreht und wir haben uns deshalb immer einen Platz gesucht, der möglichst weit von der Box entfernt ist. Das Essen kann für ägyptische Verhältnisse als über dem Durchschnitt bezeichnet werden, hat aber noch Luft nach oben. Am Strand ist der Wasserstand so tief, dass Schwimmen nur vom Schnorchelsteg möglich ist. Dort kann aber auch gut geschnorchelt werden. Das Personal im Restaurant ist in Summe zwar bemüht kann aber auch nur als ägyptischer Durchschnitt bezeichnet werden. Die Vorgesetzten sind lieber selbst in Gespräche mit ihren Kollegen vertieft, als hier Standards zu setzen und für einen vorbildlichen Ablauf zu sorgen. Die Pizza im Restaurant am Pool ist als besonders schlecht hervorzuheben und es ist mir unerklärlich wie man als Hotel so etwas dulden kann. Hier sollten die zuständigen Manager mal selbst testen, was serviert wird.
Kay Mike Mark, 9-night trip

10/10 Exceptional

Chafik, 9-night trip

10/10 Exceptional

senih, 5-night trip