Hotel Hacienda Cancun

Property class: 2.5
Hotel with outdoor pool, near Las Palapas Park

Choose dates to view prices

When you stay at Hotel Hacienda Cancun, you'll be just a 5-minute drive from Las Palapas Park and Kabah Urban Park. An outdoor pool, a terrace, and a garden are other highlights.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Non-smoking

Main amenities (7)

  • Daily housekeeping
  • Outdoor pool
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Luggage storage

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Outdoor swimming pools
The current price is $26
$36 total
includes taxes & fees
Oct 3 - Oct 4

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room

A hotel room with two beds, a ceiling fan, a painting of a garden, and a floral curtain.

Standard Room

8.0 out of 10
Very good
(8 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

A hotel room with a bed, a mirror, an air conditioning unit, and a window with curtains.

Superior Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Av. Sunyaxchen Lote 39 y 40, Cancun, QROO, 77509

What's nearby

  • Las Palapas Park - 3 min walk - 0.3 km
  • Plaza 28 - 8 min walk - 0.7 km
  • Benito Juarez Municipal Building - 9 min walk - 0.8 km
  • Mercado 23 - 10 min walk - 0.8 km
  • Plaza Las Americas - 3 min drive - 2.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive
  • Tulum Intl. Airport (TQO) - 87.3 miles/140.6 km

Restaurants

  • ‪La Parrilla - ‬3 min walk
  • ‪Av. Yaxchilán - ‬1 min walk
  • ‪Los Pescaditos - ‬2 min walk
  • ‪Picaña & Grill - ‬2 min walk
  • ‪Porky's Tacos - ‬3 min walk

About this property

Hotel Hacienda Cancun

  • When you stay at Hotel Hacienda Cancun, you'll be just a 5-minute drive from Las Palapas Park and Kabah Urban Park. An outdoor pool, a terrace, and a garden are other highlights.

At a glance

Hotel size

    • 38 rooms

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)

Parking

    • No onsite parking

Other information

    • Smoke-free property

Property amenities

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Luggage storage
  • Pool loungers

Facilities

  • Garden
  • Terrace
  • An outdoor pool

Accessibility

  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi (speed of 25+ Mbps)

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

Pets

  • Service animals exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel Hacienda Cancun
Hacienda Cancun
Radisson Cancun
Cancun Radisson Hacienda
Hotel Hacienda Cancun Hotel
Hotel Hacienda Cancun Cancun
Hotel Hacienda Cancun Hotel Cancun

Frequently asked questions

Does Hotel Hacienda Cancun offer free cancellation for a full refund?

Yes, Hotel Hacienda Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Hacienda Cancun?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Hacienda Cancun?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Hacienda Cancun?

Sorry, there's no onsite parking at Hotel Hacienda Cancun.

What are the check-in and check-out times at Hotel Hacienda Cancun?

Check-in start time: 3 PM; Check-in end time: 6:00 PM. Check-out time is noon.

Is there an onsite casino at Hotel Hacienda Cancun?

No, this hotel doesn't have a casino, but PlayCity Casino (16-min walk) and Royal Yak Casino and Sports Book (4-min drive) are both nearby.

What is there to do at Hotel Hacienda Cancun and nearby?

Hotel Hacienda Cancun has an outdoor pool and a garden.

What's the area around Hotel Hacienda Cancun like?

Hotel Hacienda Cancun is in Downtown Cancun, a short 4-minute walk from Las Palapas Park and 11 minutes' walk from Plaza 28.

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Reviews

Hotel Hacienda Cancun Reviews

7.0

Good

7.2

Cleanliness

7.6

Location

7.6

Staff & service

6.6

Property conditions & facilities

Reviews

Verified review

8/10 Very good

Nice place and comfy
Verified review

10/10 Exceptional

Everything was really good and clean and tidy and were really helpful
Verified review

10/10 Exceptional

The staff were very helpful and polite even when i locked myself out of my a few times 😃
Verified review

10/10 Exceptional

Super hotel, if you want to go in Cancun and close to downtown it's the best one
Verified review

10/10 Exceptional

Todo excelente
Verified review

10/10 Exceptional

It was good to stay for one night :)
Verified review

6/10 Good

No WiFi 😔 we only stayed 1night service was great at front desk. And lost of little spots to eat around. Our bed did have a couple of stains on it. But it was an easy quick and cheap stay.
Verified review

8/10 Very good

Economy room is decent enough near Park

It's a decent enough room for the money except they don't really have any place to put your items except for one spot
Verified review

8/10 Very good

Good value

Overall a good experience, staff is very helpful. The only problem are barking dogs in back yards on back side of building
Verified review

2/10 Poor

Hotel is very old needs lots of upgrades rooms are smelly just terrible overall
Verified review

2/10 Poor

Truly grim

Wanted a place for a brief stay before an early morning flight. Welcome desk staff were very friendly but the hotel was not a nice place . Horrendous smell in the room & corridor, no hot water or WiFi and overall very very grimy feel. Earwigs in the bathroom.
Verified review

8/10 Very good

I liked the position and the swimming pool even if it could be better cleaned... I didn't like that even if I clearly asked for a towels changing they didn't change them. I had to ask for toilet paper at the reception. Old but solid structure with A/C. There is no elevator but the building has a typical and welcoming structure.
Verified review

2/10 Poor

Unfortunately the place is not what is on pictures, the rooms smell horrible. It's in a good location, but the property needs a very needed renovation, and clean up. We were supposed to stay there for 4 nights, we couldn't stay one. Tried to cancel, but I haven't heard from the property nor Expedia and it's been more than a week.
Verified review

6/10 Good

Other customers was very noisy,slamming doors etc.Especially late at night when you are trying to rest.The rooms are not sound proof. If you are someone who has a low tolerance for noise while resting this is a definite no no.
Verified review

4/10 Fair

Hotel bien ubicado, pero ya muy "trabajado" los cuartos muy pequeños y oliendo a humedad, una pantalla un poco más grande que una tableta, NO tiene elevador y por el mismo precio es mejor hospedarse en el el Hotel, a un lado de éste de Caribe Internacional
Verified review

10/10 Exceptional

Es un hotel muy sencillo pero el personal fue muy atento y amable
Verified review

4/10 Fair

Le personnel est très agréable et serviable mais l’hôtel est vieillissant , pas d’eau chaude et odeur bizarre dans la chambre. Il y a une petite piscine sympa en revanche
Verified review

10/10 Exceptional

Bastante céntrico
Verified review

6/10 Good

Tiendas cerca y restaurante
Verified review

10/10 Exceptional

la limpieza de la habitacion es buena, es austera pero funcional, no tenia ropero o closet, solo el espacio para uno pero abierto para colocar algunas cosas, el baño bien, igualmente austero pero funcional, el hotel no tiene elevador o al menos nosotros no vimos, asi que tuvimos que subir las maletas hasta el piso donde estaba nuestra habitacion, los empleados nos atendieron muy bien, incluso nos dieron recomendaciones para visitar y para comer, cuidado con el estacionamiento, hay pocos lugares, en general nuestra estancia fue muy buena, no es costoso y esta ubicado en una zona donde hay varios lugares para ir a comer, cerca del parque de las palapas, cerca del mercado de artesanias, sin duda volveria a hospedarme con ellos.
Verified review

10/10 Exceptional

El aire no enfriaba tanto
Verified review

4/10 Fair

El ruido todo el tiempo hay mucha gente en los pasillos, los controles no sirven, pusieron un solo rollo de papel de baño para tres dias y dos noches no hicieron jamás cambio de toallas y se fue la luz
Verified review

6/10 Good

Unas colchas para taparse xq con esas sabanas muy delgadas no me quita el frio.
Verified review

4/10 Fair

Torneira tanque sem agua, chuveiro pouca água. Barulho de bip estranho
Verified review

6/10 Good

Hotel centrico no es para vacaciones

Es un hotel viejo. Pero bien ubicado en la parte central de cancun. No es recomendable para vacaciones