Hotel Hacienda Cancun

Property class: 2.5
Hotel with outdoor pool, near Las Palapas Park

Choose dates to view prices

When you stay at Hotel Hacienda Cancun, you'll be just a 5-minute drive from Las Palapas Park and Kabah Urban Park. An outdoor pool, a terrace, and a garden are other highlights.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Non-smoking
$31
The current price is $42 total
includes taxes & fees
Nov 27 - Nov 28

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room

A hotel room with two beds, a ceiling fan, a painting of a garden, and a floral curtain.

Standard Room

8.0 out of 10
Very good
(8 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

A hotel room with a bed, a mirror, an air conditioning unit, and a window with curtains.

Superior Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Av. Sunyaxchen Lote 39 y 40, Cancun, QROO, 77509

What's nearby

  • Xbalamqué Theater - 2 min walk - 0.2 km
  • Las Palapas Park - 3 min walk - 0.3 km
  • Plaza 28 - 8 min walk - 0.7 km
  • Benito Juarez Municipal Building - 9 min walk - 0.8 km
  • Mercado 23 - 10 min walk - 0.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive
  • Tulum Intl. Airport (TQO) - 172 min drive

Restaurants

  • ‪La Parrilla - ‬3 min walk
  • ‪Picaña & Grill - ‬2 min walk
  • ‪Los Pescaditos - ‬2 min walk
  • ‪Av. Yaxchilán - ‬1 min walk
  • ‪Rooster - ‬1 min walk

About this property

Hotel Hacienda Cancun

  • When you stay at Hotel Hacienda Cancun, you'll be just a 5-minute drive from Las Palapas Park and Kabah Urban Park. An outdoor pool, a terrace, and a garden are other highlights.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
12:00pm

Hotel size

    • 38 rooms

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)

Parking

    • No onsite parking

Other information

    • Smoke-free property

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Reviews

Hotel Hacienda Cancun Reviews

7.0

Good

7.2

Cleanliness

7.6

Location

7.6

Staff & service

6.6

Property conditions & facilities

Reviews

Verified review

8/10 Very good

Nice place and comfy
Verified review

10/10 Exceptional

Everything was really good and clean and tidy and were really helpful
Verified review

10/10 Exceptional

The staff were very helpful and polite even when i locked myself out of my a few times 😃
Verified review

10/10 Exceptional

Super hotel, if you want to go in Cancun and close to downtown it's the best one
Verified review

10/10 Exceptional

Todo excelente
Verified review

10/10 Exceptional

It was good to stay for one night :)
Verified review

6/10 Good

No WiFi 😔 we only stayed 1night service was great at front desk. And lost of little spots to eat around. Our bed did have a couple of stains on it. But it was an easy quick and cheap stay.
Verified review

8/10 Very good

Economy room is decent enough near Park

It's a decent enough room for the money except they don't really have any place to put your items except for one spot
Verified review

8/10 Very good

Good value

Overall a good experience, staff is very helpful. The only problem are barking dogs in back yards on back side of building
Verified review

2/10 Poor

Hotel is very old needs lots of upgrades rooms are smelly just terrible overall
Verified review

2/10 Poor

Truly grim

Wanted a place for a brief stay before an early morning flight. Welcome desk staff were very friendly but the hotel was not a nice place . Horrendous smell in the room & corridor, no hot water or WiFi and overall very very grimy feel. Earwigs in the bathroom.
Verified review

8/10 Very good

I liked the position and the swimming pool even if it could be better cleaned... I didn't like that even if I clearly asked for a towels changing they didn't change them. I had to ask for toilet paper at the reception. Old but solid structure with A/C. There is no elevator but the building has a typical and welcoming structure.
Verified review

2/10 Poor

Unfortunately the place is not what is on pictures, the rooms smell horrible. It's in a good location, but the property needs a very needed renovation, and clean up. We were supposed to stay there for 4 nights, we couldn't stay one. Tried to cancel, but I haven't heard from the property nor Expedia and it's been more than a week.
Verified review

6/10 Good

Other customers was very noisy,slamming doors etc.Especially late at night when you are trying to rest.The rooms are not sound proof. If you are someone who has a low tolerance for noise while resting this is a definite no no.
Verified review

4/10 Fair

Hotel bien ubicado, pero ya muy "trabajado" los cuartos muy pequeños y oliendo a humedad, una pantalla un poco más grande que una tableta, NO tiene elevador y por el mismo precio es mejor hospedarse en el el Hotel, a un lado de éste de Caribe Internacional
Verified review

8/10 Very good

Habitación limpia, A/A funcionó muy bien.
Verified review

10/10 Exceptional

Es un hotel muy sencillo pero el personal fue muy atento y amable
Verified review

4/10 Fair

Le personnel est très agréable et serviable mais l’hôtel est vieillissant , pas d’eau chaude et odeur bizarre dans la chambre. Il y a une petite piscine sympa en revanche
Verified review

10/10 Exceptional

Bastante céntrico
Verified review

6/10 Good

Tiendas cerca y restaurante
Verified review

10/10 Exceptional

la limpieza de la habitacion es buena, es austera pero funcional, no tenia ropero o closet, solo el espacio para uno pero abierto para colocar algunas cosas, el baño bien, igualmente austero pero funcional, el hotel no tiene elevador o al menos nosotros no vimos, asi que tuvimos que subir las maletas hasta el piso donde estaba nuestra habitacion, los empleados nos atendieron muy bien, incluso nos dieron recomendaciones para visitar y para comer, cuidado con el estacionamiento, hay pocos lugares, en general nuestra estancia fue muy buena, no es costoso y esta ubicado en una zona donde hay varios lugares para ir a comer, cerca del parque de las palapas, cerca del mercado de artesanias, sin duda volveria a hospedarme con ellos.
Verified review

10/10 Exceptional

El aire no enfriaba tanto
Verified review

4/10 Fair

El ruido todo el tiempo hay mucha gente en los pasillos, los controles no sirven, pusieron un solo rollo de papel de baño para tres dias y dos noches no hicieron jamás cambio de toallas y se fue la luz
Verified review

6/10 Good

Unas colchas para taparse xq con esas sabanas muy delgadas no me quita el frio.
Verified review

4/10 Fair

Torneira tanque sem agua, chuveiro pouca água. Barulho de bip estranho