Hotel Avenida Cancun

Property class: 2.5
City-center hotel within easy reach of Cancun Mall

Choose dates to view prices

At Hotel Avenida Cancun, you'll be within a 10-minute drive of Cancun Mall and Plaza Las Americas. Also, Ultramar Ferry Puerto Juárez and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are within a short drive. Fellow travelers say great things about the helpful staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Non-smoking

Main amenities (4)

  • Daily housekeeping
  • Self parking
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Separate dining area
  • Daily housekeeping
  • Cable TV service
  • Self parking (surcharge)

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double Room

Room

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Room

Standard Double Room

8.0 out of 10
Very good
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Room

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior King

Room

Superior King

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Avenida Jóse López Portillo, Supermanzana 60 Mza. 14 Lt. 01 y 02, Cancun, QROO, 77514

What's nearby

  • Las Plazas Outlet Cancun - 3 min drive - 1.8 km
  • Andres Quintana Roo Stadium - 4 min drive - 1.8 km
  • Cancun Mall - 4 min drive - 2.2 km
  • Plaza 28 - 4 min drive - 2.1 km
  • Las Palapas Park - 5 min drive - 2.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive
  • Tulum Intl. Airport (TQO) - 158 min drive

Restaurants

  • ‪Mainimbú Café - ‬9 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪El Fogón del May - ‬3 min walk
  • ‪Pozoleria Tixtla - ‬8 min walk
  • ‪Barbacoa El Chivo - ‬7 min walk

About this property

Hotel Avenida Cancun

  • At Hotel Avenida Cancun, you'll be within a 10-minute drive of Cancun Mall and Plaza Las Americas. Also, Ultramar Ferry Puerto Juárez and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are within a short drive. Fellow travelers say great things about the helpful staff.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
12:00pm

Hotel size

    • 57 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 7:00 PM
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas

Parking

    • Onsite self parking (fees apply)

Other information

    • Smoke-free property

Property amenities

Services

  • 24-hour front desk

Facilities

  • 1 building/tower

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Separate dining area

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Renovations and closures

This property is closed from June 28 2025 to February 28 2027 (dates subject to change).

Parking

  • Self parking is available for an extra charge

Policies

Extra-person charges may apply and vary depending on property policy.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel Avenida Cancun
Avenida Cancun
Hotel Avenida Cancun Hotel
Hotel Avenida Cancun Cancun
Hotel Avenida Cancun Hotel Cancun

Frequently asked questions

Is Hotel Avenida Cancun currently open?

This property is closed from June 28 2025 to February 28 2027 (dates subject to change).

Does Hotel Avenida Cancun offer free cancellation for a full refund?

Yes, Hotel Avenida Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Avenida Cancun?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Avenida Cancun?

Yes, there's self parking on site (charges apply).

What are the check-in and check-out times at Hotel Avenida Cancun?

Check-in start time: 3 PM; Check-in end time: 7:00 PM. Check-out time is noon. Contactless check-out is available.

Is there an onsite casino at Hotel Avenida Cancun?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (5-min drive) and Dubai Palace Casino (6-min drive) are both nearby.

What's the area around Hotel Avenida Cancun like?

Hotel Avenida Cancun puts you in Downtown Cancun, in the heart of Cancun. Popular attractions include Moon Palace Golf Club, which is 25 minutes away by car.

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Reviews

Hotel Avenida Cancun Reviews

8.0

Very Good

8.2

Cleanliness

7.4

Location

8.0

Staff & service

7.6

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant across the street offered amazing food options, including wood-fired steak. (7 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Room
Bed
Restaurant
Airport
Downtown
Car
Amenities
Refrigerator

Reviews

Verified review

10/10 Exceptional

I had a great stay here, staff were very friendly and helpful.
Verified review

10/10 Exceptional

Nice location and easy to find. Good food in surrounding area, nice staff.
Verified review

10/10 Exceptional

Close to airport and reasonable pricing one of the best restaurants across the road the tacqeria had wood fired steak etc amazing
Verified review

10/10 Exceptional

I recommend this hotel it’s closed to many amenities and only 15 minutes from airport and public beach
Verified review

8/10 Very good

The room was clean.
Verified review

10/10 Exceptional

Staffs are really amazing! The property is also well maintained and clean.Our stay was really comfortable.My whole tour was hassle free in Mexico.I would like to thank everyone who helped me to take this to happen.Looking forward for next trips.
Verified review

8/10 Very good

Great staff, right next to a supermarket, and a good deal for the price! My only concern was the surrounding neighborhood, which didn't feel like the safest area.
Verified review

8/10 Very good

Ok hotel. Did not have a mini refrigerator like advertised. Good restaurant across the street. Nice staff. Good hot water.
Verified review

10/10 Exceptional

Very first time travelling to Cancun, Mexico, I did not speak a single word of Spanish but the staff were still very polite and understanding. The room was nice a quiet. It was a culture shock when I researched you shouldn’t drink the water. Im glad I stayed here because it’s very affordable. Thank you everyone at this location I will definitely stay again the next time im in Cancun.
Verified review

6/10 Good

Very large suite, beautiful marble floors, kind and helpful staff, comfortable beds and bedding, very cool a.c. Bring your own water and glasses. No pool, zacuzzi, sauna or restaurant. Very close walking distance to restaurants and transportation.
Verified review

6/10 Good

Cheap

Customer service assistance was provided and quick service. Difficult to sleep in the mattress you will feel the springs.
Verified review

6/10 Good

The property was very well maintained and beautiful, the food was amazing, some of the best resort food ever. The staff though was not well trained in there suites and could not understand situations out of the normal mundane task. I was told I could not leave the property and felt like I was being held captive. It was resolved after talking with the manager on duty.
Verified review

6/10 Good

No room service not even glasses to drink water. No blankets available. No fridge or water. There's nothing except the room with beds in it so if you're looking to stay for few days this is not the place. There's a restaurant right infront of the hotel tho and thier food was amazing.
Verified review

10/10 Exceptional

Lovely staff and great affordable place to stay
Verified review

10/10 Exceptional

Nice an clean an clean place,cant wait to go back!!
Verified review

10/10 Exceptional

Everything is awesome in Cancun with a very nice airport! Viva Mexico
Verified review

10/10 Exceptional

Clean and cheap

Clean and cheap. Good staff.
Verified review

8/10 Very good

Was very clean but very far from the zona hotelera I have to take 2 buses and is not at downtown is in a bad area
Verified review

6/10 Good

Over.all is a good place doesn't offer coffee
Verified review

6/10 Good

This is a hotel directed at the Mexican clientele. It is located in a solid, working-class area where American tourists seldom go. The amenities are very basic but adequate and very affordable. The staff is not bilingual, but their hearts are as big as their English vocabulary is small.
Verified review

6/10 Good

X
Verified review

10/10 Exceptional

T
Verified review

6/10 Good

Is Ok
Verified review

10/10 Exceptional

Good
Verified review

10/10 Exceptional

Good Clean Safe Value

Take the Red Bus ADO from the airport to the Cancun city for $7 or 120 Mexican pesos. Then an uber or taxi to the hotel in 5 minutes. You could walk buts its about 35 minutes. Hotel has good food areas and restaurant options. People are nice. Good if you need a place in downtown Cancun not the hotel zone.