Arenal Suites Bilbao offers a warm welcome in the heart of Bilbao City Centre. Connect to WiFi, take advantage of luggage storage and concierge services, and enjoy personalized tour assistance. Previous guests rave about their stay.
Museum of Archaeology Bizkaya - 2 min walk - 0.2 km
Plaza Nueva - 2 min walk - 0.2 km
Ribera Market - 3 min walk - 0.3 km
Arriaga Theater - 3 min walk - 0.3 km
Getting around
Bilbao Airport (BIO) - 22 min drive
Vitoria (VIT) - 56 min drive
Bilbao (YJI-Bilbao-Abando Train Station) - 9 min walk
Bilbao-Abando Station - 10 min walk
Bilbao Zabalburu Station - 14 min walk
Casco Viejo Station - 3 min walk
Ribera Tram Stop - 5 min walk
Arriga Tram Stop - 6 min walk
Restaurants
Zuga - 3 min walk
Baster - 2 min walk
Panaderia Bizkarra - 2 min walk
Gerri Taberna - 2 min walk
Bertiz - 4 min walk
About this property
Arenal Suites Bilbao
Arenal Suites Bilbao puts you within a 10-minute drive of Guggenheim Museum Bilbao and San Mames Stadium. Public transportation is just a short walk: Casco Viejo Station is 3 minutes and Ribera Tram Stop is 5 minutes.
At a glance
DONE
Hotel size
25 rooms
Arranged over 1 level
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18
Check-out time is 11:00 AM
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Special check-in instructions
The front desk is open daily from 10:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
Street parking available
DONE
Other information
Smoke-free property
Property amenities
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Luggage storage
Facilities
1 building/tower
Accessibility
Hardwood flooring in room
Room amenities
Be entertained
Television
Digital TV channels
Home comfort
Heating
Ceiling fan
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Stay connected
Laptop-friendly workspace
Free WiFi
More
Daily housekeeping
Fees & policies
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Estrella Ostatu Motel Bilbao
Estrella Ostatu Bilbao
Estrella Ostatu
La Estrella Ostatu
Arenal Suites Bilbao Bilbao
Arenal Suites Bilbao Pension
Arenal Suites Bilbao Pension Bilbao
Frequently asked questions
Does Arenal Suites Bilbao offer free cancellation for a full refund?
Yes, Arenal Suites Bilbao does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Arenal Suites Bilbao?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Arenal Suites Bilbao?
No, unfortunately, but there's street parking available.
What are the check-in and check-out times at Arenal Suites Bilbao?
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Check-out time is 11:00 AM.
Is there an onsite casino at Arenal Suites Bilbao?
No, this pension doesn't have a casino, but Gran Casino Bilbao (14-min walk) is nearby.
What's the area around Arenal Suites Bilbao like?
Arenal Suites Bilbao is a short 3-minute walk from Casco Viejo Station and 3 minutes' walk from Plaza Miguel de Unamuno.
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Reviews
Arenal Suites Bilbao Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.8
Location
8.6
Staff & service
8.2
Property conditions & facilities
Popular mentions
Room
Location
Service staff
Bed
Breakfast
Bar
Restaurant
Reviews
Verified
8/10 Very good
Mar 21, 2026
Room and communal areas very clean. Location was amazing
Melanie
Melanie, 2-night trip
Verified
10/10 Exceptional
Mar 10, 2026
Conveniently located in the heart of the old town, with close access to tram and metro. Smart and spacious rooms within a traditional building. Lots of bars and shops on the doorstep
Sandra
Sandra, 4-night trip
Verified
10/10 Exceptional
Jan 31, 2026
Staff were really friendly and spoke good English. Room was spacious and very clean for the price. Highly recommended.
Barry
Barry, 2-night trip
Verified
10/10 Exceptional
Apr 13, 2026
The studio on the 3rd floor was outstanding..plenty of room to sit snd talk with my two friends. A large freezer and Fridge..excellent shower. Close to restaurants. Stores and muesums. The shining star was Ivan at the front desk. He was so nice and went above and beyond helping me.arrange a cab to the airport. As.there is no elevator, he also helped.me with my luggage. Thank yOU again. IVAN!
Bess
Bess, 3-night trip
Verified
8/10 Very good
Sep 27, 2024
Great location of hotel.
Verified traveler
2-night trip
Verified
8/10 Very good
Jun 18, 2025
Very good and superb location close to alot of sites
Sean
Sean, 3-night trip
Verified
10/10 Exceptional
Oct 5, 2025
Perfect
Fantastic room, really helpful staff and great location
Jason
Jason, 3-night trip
Verified
8/10 Very good
Jul 27, 2025
3 nights at Arenal Suites
Arenal Suites is a great place to stay, super clean and very comfortable. The staff were very helpful and professional.
Shaun
Shaun, 3-night trip
Verified
10/10 Exceptional
Sep 16, 2025
Old town charm.
The room and bathroom were spotless and the staff were very friendly and helpful. The property is just around the corner from the metro station and super convenient for restaurants and nightlife.
Chris
Chris, 5-night trip
Verified
10/10 Exceptional
Oct 5, 2025
Right in the old center. Modern rooms with a good bed.
Jeroen
Jeroen, 2-night trip
Verified
8/10 Very good
Dec 10, 2024
Great for short stays
Great location room very clean comfortable but room we were in bit clostathobic,and stairs to walk up to first floor.
john
john, 5-night trip
Verified
8/10 Very good
Oct 21, 2025
Good value room in the old city close to everything including the metro. Super quiet despite location. Basic room, but had what you needed and great shower. Very clean. Little natural light in room, but spent most time outside so not a big issue. Easy to walk to train station, Guggenheim etc. Would stay there again.
Allison
Allison, 2-night trip
Verified
10/10 Exceptional
Oct 11, 2025
Would return to the same hotel because it was so walkable, close to the old center and relatively quiet even in the middle of the center. Didn't open the windows and balcony doors, so it must be the good sound proofing of the doors. Reception was very friendly and helpful. Room was spacious and airy. Furnished quite sparsely but the price was reasonable.
Gek
Gek, 3-night trip
Verified
10/10 Exceptional
May 3, 2025
very clean and organized.
Luis
Luis, 3-night trip
Verified
10/10 Exceptional
Oct 9, 2024
Very friendly and helpful staff. Unit was modern and clean. Windows were very soundproof. Very centrally located. Great stay.
Alice
Alice, 2-night trip
Verified
10/10 Exceptional
Dec 28, 2024
Great value really. Considering it's the heart of the city couldn't have asked for more. Clean and in general looking good.
Roman
Roman, 3-night trip
Verified
8/10 Very good
May 22, 2025
The hotel was in the heart of Old Town. The room was modern but small. We were hardly there so no issue. Very friendly staff. If you're a walker its perfect. Taxis are close by, 5 min. Walk. All in all a lovely stay.
Doreen
Doreen, 4-night trip
Verified
10/10 Exceptional
Jun 16, 2025
Fabulous hotel in the perfect location
Absolutely fabulous location. Couple of minutes walk to the piazza. The underground is less than a minute walk. Lots of bars and food places. The hotel is spotless. Staff are lovely. And that bed. Oh my word, I wanted to take it with me to the next hotel! Most comfortable hotel bed I’ve slept in for a long time. Thoroughly enjoyed our stay. The stairs are not for the faint hearted though!
Linsey
Linsey, 3-night trip
Verified
10/10 Exceptional
Sep 4, 2023
The bed was comfortable, the room practical and the check-in efficient. I like the fact that there is codes on doors (no key to carry). The hotel location is very central. I spend a night there for 66€ so I definitely recommend this place for a short stay in Bilbao!
Marie
Marie, 1-night trip
Verified
8/10 Very good
Oct 25, 2024
Great location, lots of eateries around, 2 minutes walk to the metro and walkable to most attractions in central Bilbao. Very clean and spacious room. However, no kettle or any tea/coffee facility in the room which was a bit disappointing.
Thi Dieu Hung
Thi Dieu Hung, 2-night trip
Verified
10/10 Exceptional
May 2, 2025
An old property with no lift, which did not bother us personally, but it may be an issue for the less mobile. Bedroom and bathroom were excellent.
Nigel
Nigel, 3-night trip
Verified
10/10 Exceptional
Oct 20, 2023
The staff were extremely friendly and helpful, carrying my big suitcase up the steep stairs for me (I didn’t ask them to!). The agreed to us leaving luggage before and after our check in. The room was comfortable with good facilities and a great location. We were at the back of the hostel so despite building works and bars downstairs (at the front of the hostel) we couldn’t hear any of the noise. We’d stay again!
Verified traveler
3-night trip
Verified
10/10 Exceptional
Jul 4, 2024
A great location, walking distance to everywhere. Building is undergoing renovation so stairwell is dark and dingy, but don’t let this put you off…… rooms are fabulous, new and clean. Bathroom sparklingly clean, lots of hot water. Beds comfortable. Room very very quiet, no outside noise at all although street was bustling - very well insulated. Staff lovely and welcoming with good communication. A few things missing from room but I suspect these may come when renovation is complete. ie safe was locked (could have asked for it to be opened but it wasn’t a problem), no drinking glasses, a mini fridge for our water would be good and tea & coffee making would be really useful. Would definitely stay here again and would definately recommend due to location and comfort of room.
Annette
Annette, 2-night trip
Verified
10/10 Exceptional
May 6, 2026
The hotel is in Casco Viejo, there are many restaurants and stores nearby.
The Cathedral is very close and the Metro is a few minutes away.
The room was very nice with a comfortable bed and a nice bathroom.
A.j.
A.j., 4-night trip
Verified
10/10 Exceptional
May 8, 2026
Amazing hotel, especially for the price and location. The rooms are great, clean, and very comfortable. The staff at the reception as well as the one in charge of cleaning were extremely helpful, kind and friendly. It’s a block from the metro and walkable from most attractions by a 20 min walk.
It does not have a lift, but the staff offered to help.