The staff were genuinely friendly, welcoming and helpful throughout my stay. They were the highlight of the hotel, and I really appreciated their excellent service.
Unfortunately, I don’t think the hotel reflects the standard or the price of a 4-star superior property. I paid around £600 for two nights, including the tourist tax, and expected a much higher standard of accommodation.
The room had several maintenance issues. The handheld shower head was badly damaged and barely usable, one of the blackout curtains was broken and let daylight into the room, the safe wasn’t working properly, and the bathroom itself felt in need of refurbishment.
There were also repeated power cuts during my stay, and some of the doors leading to the beach were difficult to use because they regularly became stuck.
Overall, the room furnishings and finishes felt quite basic and didn’t match the premium price being charged. The hotel has a fantastic location and wonderful staff, but the rooms would benefit from a significant refurbishment and better maintenance to justify its rating.