Santa Lucia House - Forum

Property class: 4
Cuenca hotel with bar/lounge

Choose dates to view prices

Located just 1.8 mi (2.9 km) from the airport, Santa Lucia House - Forum offers a shuttle (available 24 hours). You can unwind with a drink at the bar/lounge, and free English breakfast is available daily between 7:00 AM and 10:00 AM. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Gaspar Sangurima Tram Station is 4 minutes away.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Free WiFi
  • Bar
  • 24/7 front desk

Main amenities (11)

  • Daily housekeeping
  • Bar/lounge
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Front-desk safe
  • Water dispenser
  • Meeting room
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Refrigerator (on request)
  • Free self parking
The current price is $43
$47 total
Oct 19 - Oct 20

Room options

View all photos for Studio Suite

A bedroom with a large bed, a nightstand, a chair, and a patterned wallpaper.

Studio Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Double Room

A neatly made bed with a wooden headboard, a patterned wallpaper, and a framed artwork on the wall.

Double Room

9.2 out of 10
Wonderful
(25 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

A bedroom with a four-poster bed, two bedside tables with lamps, and a wooden door.

Twin Room

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Economy Double Room

A neatly made bed with white linens, a wooden nightstand with a lamp, and two framed pictures on the wall.

Economy Double Room

7.6 out of 10
Good
(5 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Antonio Borrero 10-91 y Mariscal Lamar, Cuenca, Azuay, 010150

What's nearby

  • Plaza Rotary Market - 2 min walk - 0.2 km
  • Calderon Park - 3 min walk - 0.3 km
  • New Cathedral of Cuenca - 5 min walk - 0.5 km
  • Río Tomebamba & Calle Larga - 10 min walk - 0.9 km
  • San Sebastian Plaza - 14 min walk - 1.2 km

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 12 min drive
  • 14n - Antonio Borrero Station - 1 min walk
  • Luis Cordero (Hermano Miguel) Station - 2 min walk
  • Gaspar Sangurima Tram Station - 4 min walk
  • Terminal Terrestre Station - 16 min walk
  • Unidad Nacional Tram Station - 24 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Chocolateria Dos Chorreras - ‬7 min walk
  • ‪Balcon Quiteño - ‬2 min walk
  • ‪Raymipampa - ‬5 min walk
  • ‪Mansion Matilde - ‬4 min walk
  • ‪Coffee Lovers - ‬5 min walk

About this property

Santa Lucia House - Forum

  • Located just 1.8 mi (2.9 km) from the airport, Santa Lucia House - Forum offers a shuttle (available 24 hours). You can unwind with a drink at the bar/lounge, and free English breakfast is available daily between 7:00 AM and 10:00 AM. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Gaspar Sangurima Tram Station is 4 minutes away.

At a glance

Hotel size

    • 12 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10 PM
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
    • Negative COVID-19 test result requirement applies to all guests aged 10 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete vaccination at least 14 days prior to check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Free 24-hour offsite parking within 1148 ft

Transfers

    • Airport shuttle (available 24 hours)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free English breakfast each morning 7:00 AM–10:00 AM
  • Bar/lounge
  • Water dispenser

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Heating (climate-controlled)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator (on request)

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 24 per vehicle (roundtrip)

Policies

Extra-person charges may apply and vary depending on property policy.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

FORUM Hotel Cuenca

FORUM Cuenca

FORUM Hotel

Santa Lucia House Forum Cuenca

Santa Lucia House - Forum Hotel

Santa Lucia House - Forum Cuenca

Santa Lucia House - Forum Hotel Cuenca

Frequently asked questions

Does Santa Lucia House - Forum offer free cancellation for a full refund?

Yes, Santa Lucia House - Forum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Santa Lucia House - Forum?

Sorry, pets aren't allowed.

Is parking offered on site at Santa Lucia House - Forum?

Yes, there's free self parking.

Is airport shuttle service offered by Santa Lucia House - Forum?

Yes, an airport shuttle is available. The charge is USD 24 per vehicle roundtrip.

What are the check-in and check-out times at Santa Lucia House - Forum?

Check-in start time: 3:00 PM; Check-in end time: 10 PM. Check-out time is noon. Contactless check-out is available.

What's the area around Santa Lucia House - Forum like?

Santa Lucia House - Forum is a short 4-minute walk from Gaspar Sangurima Tram Station and 5 minutes' walk from Calderon Park.

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Reviews

Santa Lucia House - Forum Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Location

9.6

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as excellent, delicious, and varied with many options. (43 reviews)
  • The restaurant offered a delicious breakfast, attentive service, and a nice menu with options to accommodate various tastes. (6 reviews)
  • Free parking is a convenient and great added benefit for guests. (4 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Room
Breakfast
Location
Bed
Ambience
Restaurant
Lobby
Family friendly
Downtown

Reviews

Verified review

10/10 Exceptional

A wonderful little hotel in the heart of Cuenca. The great staff, always welcoming and helpful makes us feel like family. The free breakfast never disappoints and free parking make the Forum a good value. This is our go to place when visiting Cuenca.
Verified review

8/10 Very good

Cozy and comfortable!!
Verified review

10/10 Exceptional

The hotel staff were courteous and helpful, the living space was well-kept and clean, and the atmosphere was wonderful.
Verified review

10/10 Exceptional

We stayed there for a long weekend. We were 8 people in four rooms. The hotel is located in the heart of the historical district, walking distance from Cuenca’s main attractions. The staff was amazing, incredibly helpful, accommodating and went out of their way to please us. They were truly outstanding. Will definitely stay there again.
Verified review

10/10 Exceptional

Excellent service including breakfast
Verified review

10/10 Exceptional

It’s a beautiful place to stay. It’s close to the center of the city, it’s clean and the staff is sweet. Highly recommend!
Verified review

10/10 Exceptional

This place was great! Helpful staff, clean rooms and perfect location
Verified review

10/10 Exceptional

Ideally located for the centre of Cuenca, good breakfast, comfy bed and a good shower en suite.
Verified review

10/10 Exceptional

All the employees very helpful and friendly, breakfast really good and delicious, room very clean with everything needed.
Verified review

8/10 Very good

The room and common areas were super clean and well maintained. The staff was super friendly, attentive and helpful with our needs. Fresh made to order eggs and fresh baked bread at breakfast was a plus.
Verified review

10/10 Exceptional

Very well maintained place. Staff is super friendly and helpful. Breakfast has standard options and rooms are made up every day.
Verified review

10/10 Exceptional

Clean room
Verified review

10/10 Exceptional

Clean room
Verified review

10/10 Exceptional

The room was and is still great, and I extended my stay. Staff are professional, friendly, and helpful. Many different places to eat and other shops/items are in walking distances.
Verified review

8/10 Very good

The room and all the hotel areas were very clean. The breakfast was varied and good. The hotel area is congested and too close to the market. Commercial area.
Verified review

10/10 Exceptional

This is a hidden jewel in colonial Cuenca. Clean and comfortable room, wonderful and helpful staff and a location that is close to shops, restaurants and the famous Cuenca Cathedral.
Verified review

10/10 Exceptional

Nice hotel in a good location
Verified review

10/10 Exceptional

Great place to stay. Very cozy, well maintained, friendly staff
Verified review

10/10 Exceptional

This was a cozy and beautiful place to stay. Like a home away from home. Great place and very central in the hearth of the Cuenca City. We love this hotel.
Verified review

10/10 Exceptional

Both the Hotel, and especially the Staff - provided outstanding customer service!!!
Verified review

10/10 Exceptional

Everything is very clean and well maintained. Staff is friendly. Free breakfast is very satisfying. Only drawback is the noisy wood floors make it hard to quietly walk around at night, but not a deal breaker.
Verified review

10/10 Exceptional

Fantastic place, fantastic people, fantastic free breakfast!
Verified review

10/10 Exceptional

The building is a beautiful and charming example of colonial Spanish architecture, complete with two enclosed "courtyards". The complimentary breakfast included eggs with choice of veggies and preparation, yogurt with copious fresh fruit and granola, a selection of fresh breads, fresh squeezed fruit juice, and choice of delicious coffee or hot chocolate. The staff members were very friendly and helpful; most spoke English, all spoke Spanish. The location was within several minutes walking distance of the center of the Historic District (restaurants, cathedrals, museums, markets).Our room was small but we managed nicely with creative use of the closet, bedside tables, and bathroom storage.
Verified review

10/10 Exceptional

Very clean and comfortable. Staff were extremely friendly and helpful. Great location, within walking distance of most major sites of interest.
Verified review

10/10 Exceptional

Santa Lucía House - Forum hotel Cuenca

Santa Lucía House in colonial downtown Cuenca is a gem. A beautiful classic home transformed into a beautiful hotel. The team members of this hotel are outstanding!!!!