Hotel New Tsuruta

Property class: 3
City-center hotel, steps from Takegawara Onsen

Choose dates to view prices

When you stay at Hotel New Tsuruta, you'll be within a 10-minute drive of Takegawara Onsen and Hells of Beppu. Fellow travelers say great things about the helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Onsen
  • Parking available
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Non-smoking

Main amenities (10)

  • Daily housekeeping
  • Hot springs
  • Breakfast available
  • Self parking
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Multilingual staff
  • Luggage storage

Feel at home (6)

  • Refrigerator
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
  • Bathrobes
The current price is $32
$39 total
Sep 27 - Sep 28

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, a small table, and a window with a view of mountains.

Twin Room, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Large Japanese-Style room, Non Smoking / Ocean view/ with Bath tub

A traditional Japanese room with tatami flooring, a low table, and sliding doors.

Large Japanese-Style room, Non Smoking / Ocean view/ with Bath tub

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons

View all photos for Run of House, Japanese-Style or Western Standard Room and Shared Bathroom, Non Smoking

Run of House, Japanese-Style or Western Standard Room and Shared Bathroom, Non Smoking | In-room safe, desk, WiFi (free), bed sheets

Run of House, Japanese-Style or Western Standard Room and Shared Bathroom, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Futon

View all photos for Casual Japanese- Style room, Non Smoking, Ocean view

Casual Japanese- Style room, Non Smoking, Ocean view | In-room safe, desk, WiFi (free), bed sheets

Casual Japanese- Style room, Non Smoking, Ocean view

8.0 out of 10
Very good
(12 reviews)
  • Ocean view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Futons

View all photos for Standard Japanese-style room /Non Smoking/ Ocean View

A traditional Japanese room with tatami flooring, a low table, chairs, a television, and a view of the sea through large windows.

Standard Japanese-style room /Non Smoking/ Ocean View

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Futons

View all photos for Economy Japanese Style Room with Bathtub, Non-Smoking 3-5F (28sqm)

A traditional Japanese-style room with tatami flooring, a low table, a television, and sliding doors.

Economy Japanese Style Room with Bathtub, Non-Smoking 3-5F (28sqm)

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 4 Twin Futons

View all photos for Premium Modern Japanese-Style Room (Non-Smoking) Ocean view

A modern living room with a blue sofa, a wooden table, and a hanging light fixture.

Premium Modern Japanese-Style Room (Non-Smoking) Ocean view

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Futons

View all photos for Economy Japanese-Style Room with Shared bathroom, Non-Smoking / 3F-4F (28sqm)

Economy Japanese-Style Room with Shared bathroom, Non-Smoking / 3F-4F (28sqm) | In-room safe, desk, WiFi (free), bed sheets

Economy Japanese-Style Room with Shared bathroom, Non-Smoking / 3F-4F (28sqm)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for Traditional Room

A traditional Japanese room with tatami flooring, a low table, and sliding doors.

Traditional Room

  • 50 sq m
  • 1 bedroom
  • Sleeps 10
  • 10 Twin Futons

View all photos for Japanese Style Room With Shared Bathroom

In-room safe, desk, WiFi (free), bed sheets

Japanese Style Room With Shared Bathroom

  • Sleeps 5
  • 5 Twin Futons

View all photos for Economy Japanese Style Room With Bathtub With City Side

Living area | 24-inch LCD TV with digital channels, TV

Economy Japanese Style Room With Bathtub With City Side

  • Sleeps 4
  • 4 Twin Futons

View all photos for Twin Room with Bathtub with city side - Non-Smoking - 6F-7F (28㎡)

In-room safe, desk, WiFi (free), bed sheets

Twin Room with Bathtub with city side - Non-Smoking - 6F-7F (28㎡)

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
1-14-15 KITAHAMA, Beppu, Oita-ken, 874-0920

What's nearby

  • Takegawara Onsen - 1 min walk - 0.2 km
  • Beppu Tower - 4 min walk - 0.4 km
  • Kaimonji Onsen - 4 min walk - 0.4 km
  • Beppu Park - 16 min walk - 1.4 km
  • Jigokumushikobo Kannawa - 5 min drive - 2.0 km

Getting around

  • Oita Airport (OIT) - 52 min drive
  • Beppu Station - 7 min walk
  • Oita Station - 21 min drive
  • Minami-Yufu Station - 30 min drive

Restaurants

  • ‪別府炭焼亭 ちはら29 - ‬2 min walk
  • ‪ろばた仁 竹瓦横丁店 - ‬2 min walk
  • ‪とさか - ‬1 min walk
  • ‪喫茶pirica - ‬1 min walk
  • ‪生一本 本店 - ‬1 min walk

About this property

Hotel New Tsuruta

  • When you stay at Hotel New Tsuruta, you'll be within a 10-minute drive of Takegawara Onsen and Hells of Beppu. Fellow travelers say great things about the helpful staff.

At a glance

Hotel size

    • 49 rooms
    • Arranged over 8 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in Half Board rates receive dinner from 6 PM to 8 PM only. The dining venue closes at 9 PM.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Uncovered onsite self parking (JPY 700 per stay)
    • Onsite parking limited

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9 AM
  • Hosted evening meals each Saturday for a surcharge (reservations required)

What to do

  • Hot springs
  • Shopping

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1968
  • Safe-deposit box at front desk

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Handrails in stairways

Room amenities

Be entertained

  • 24-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Shower/tub combination
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2500 per person
  • Hosted evening meal costs JPY 14000

Pets

  • Service animals exempt from fees

Parking

  • Uncovered self parking costs JPY 700 per stay

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel New Tsuruta Beppu

Hotel New Tsuruta

New Tsuruta Beppu

New Tsuruta

Hotel New Tsuruta Hotel

Hotel New Tsuruta Beppu

Hotel New Tsuruta Hotel Beppu

Frequently asked questions

Are pets allowed at Hotel New Tsuruta?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel New Tsuruta?

Yes. Self parking costs JPY 700 per stay. Parking spots may be limited.

What are the check-in and check-out times at Hotel New Tsuruta?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 10:00 AM.

What is there to do at Hotel New Tsuruta and nearby?

Onsite recreation at Hotel New Tsuruta includes hot springs.

What's the area around Hotel New Tsuruta like?

Hotel New Tsuruta is in Kitahama, a short 7-minute walk from Beppu Station and 2 minutes' walk from Takegawara Onsen.

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Reviews

Hotel New Tsuruta Reviews

8.2

Very Good

7.8

Cleanliness

8.6

Location

8.6

Staff & service

7.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was plentiful, tasty, and well-composed with a wide variety of local ingredients. (29 reviews)
  • The restaurant offered a delicious breakfast buffet with a variety of options and the staff provided excellent service. (9 reviews)
  • The hot spring facilities were clean, relaxing, and offered a lovely traditional atmosphere with ocean views. (6 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Room
Service staff
Onsen

Reviews

Verified review

8/10 Very good

Breakfast buffet was plentiful and tasty using local ingredients
Verified review

10/10 Exceptional

We had a wonderful stay! The bed was so comfortable, the best I’ve ever had in a hotel. The included breakfast had a very large selection of japanese and western items. The staff was really helpful and even run to us to offer an umbrella when they noticed we were going outside during heavy rain. I wish I had planned to stay for two nights instead of only one. I will definitely stay there again if I go back to Beppu.
Verified review

10/10 Exceptional

The hotel is a bit old but the service was great and breakfast was also very good. Will definitely stay here again if i come again.
Verified review

8/10 Very good

Nice views

Very pleasant stay. Nice views and great Onsen is a plus
Verified review

6/10 Good

Conveniently placed close to the train station, buss stop and ocean promenad this hotell (like most places in Beppu) had its highlight a decade or so ago. Room was fin but a bit worn down (barroom was fresher!), mattresses were really comfortable. Their Ibsen was really nice with a beautiful ocean view.
Verified review

10/10 Exceptional

Excellent view and restaurant foods.

Amazing service to show me the way to a restaurant that I asked for. Excellent service and hospitality was very impressive.
Verified review

8/10 Very good

Great location. Hotel needs some renovations.
Verified review

8/10 Very good

The room was perfect!! Even though the building is older, the room is clearly newly remodeled. Wonderful view. Thank you.
Verified review

8/10 Very good

Good location and breakfast

Their breakfast was brilliant. Parking space was not sufficient enough so I had to park outside of the hotel for one night, that only cost 1000 yen
Verified review

8/10 Very good

Great value for the price; would book again. It's a bit old but our Japanese style room was large and comfy. The staff was very nice. We did not have the chance to try the onsen but the free breakfast was delicious.
Verified review

10/10 Exceptional

Awesome Service Kind Receptionist

Overall good experience. Breakfast was great. Reception was helpful and kind. Staff was awesom.
Verified review

10/10 Exceptional

Very nice view of the water. Very good amount of space for the price! The room was amazing. It was under renovation when we stayed but it wasn’t that noticeable. Friendly staff.
Verified review

10/10 Exceptional

The room was full enough for 5 people. My family really enjoyed the onsen & fully relaxed. There was no parking fee. The sea view was wonderful. I strongly recommend this hotel!
Verified review

10/10 Exceptional

The walk from Beppu station isn't very long, if not destracted by their shopping area near station. The view of the bay was a site. The hospitality by the staff was amazing. Would def return when have a chance.
Verified review

10/10 Exceptional

Only stayed in the hotel for a night, prior to my ferry journey to Osaka. I booked a Japanese styled room - sleeping on the floor, for the experience. Did take a while for me to get comfortable, but did sleep eventually. Nice room with a seating area, sea view and good amenities: fridge, kettle etc. An excellent breakfast in the morning, to set me up for the day. The hotel looked after my luggage after checkout, so I walked around the town and had an Onsen. Very much recommend a stay in this hotel. I would definitely stay here again, and for longer.
Verified review

8/10 Very good

Stayed for one night in the Japanese style room. It was surprisingly comfy to sleep on the floor. Room was a bit old, the bathroom was generally clean, but a bit moldy and smelly. Everytime I had turned on the water, I heared it gurgle through an opening next to the toilet - that‘s probably where the smell was coming from. It‘s an old building, nothing to worry about for a short stay. The stuff has been very friendly. Their English is limited, but they do their very best to talk to you. Breakfast buffet quite good - Japanese style, but you don‘t go out hungry. Onsen also nice. Around 7 pm I was by my own. Hotel close to train station (about 5 min walk). Overall a good experience.
Verified review

8/10 Very good

Pros: 1. Location: many bus stops nearby, and hotel is between 2 of the largest shopping centres in Beppu. So finding food is easy. There is also a nice restaurant opposite the hotel, Royal Host. Con’s 1. We wanted to check in at 2 pm but staff was insistent to only let us check in at 3pm. So we waited at the lobby. There was no traffic in the hotel in that one hour and at 2.45pm, we were then offered the room. Why so rigid? 2. The hotel was unmanned at night, which may pose a security issue. 3. No daily mineral water was provided. There was a notice saying that the tap water can be drunk. 4. No daily cleaning service. Even bath towels were not replaced. 5. Hotel is old and tired looking.
Verified review

8/10 Very good

Breakfast is good and located in city center and right in front of the pier. However, the building is really beat up.
Verified review

8/10 Very good

Convenient location
Verified review

8/10 Very good

Nice staff, nice location. I'm sutisfied with this hotel.
Verified review

10/10 Exceptional

Hotel is great in all areas, except that most of the infrastructure is old. If you can compromise a little then this will be a great stay.
Verified review

8/10 Very good

Average good
Verified review

10/10 Exceptional

Japanese style tatami are too thin, it will be much better if change to a thick one
Verified review

10/10 Exceptional

施設は昭和の歴史を感じさせる佇まい。別府湾が見える6階の和室の部屋は眺望が良かった。温泉施設も海が見えるのでゆったりとリラックスして浸かることができた。
Verified review

10/10 Exceptional

部屋のエアコンがぜんぜん効かなかった。 廊下のエアコンも切られていて暑かった。 ロビースタッフの対応はとても良かったが、布団を敷きに来てくれた方が、スリッパを履かずに移動しており、その足で部屋に入って布団を踏んでいたのは非常に気になった。 朝食はとても良かった。