2/10 Poor
Sep 7, 2025
Room had 3 live roaches in the bathroom.
Unfortunately, even though the gentleman at the front desk was polite, the check-in experience was terrible. The system was not working and he had to get the manager. They finally got me checked in and asked me to sign a receipt, for $80 even though I showed that I had pre-paid for the stay online and was able to use a credit and only paid sixty-something. They said that the receipt was for Hotels.com and not another charge. As it was late and I was tired, I signed. Shortly after getting to my room, I went to the bath room and found three live cockroaches walking around the bathroom sink and shower. I immediately killed them, then proceeded to pack my bags and check-out. I'm not pretentious at all and understand that motels are usually cheaper for a reason. But, I draw the line at having live roaches in the room.



Carlos
Carlos, 1-night trip