Maya Del Mar offers a tranquil oasis near Playa del Carmen Main Beach. Unwind on the rooftop terrace, enjoy a meal at the restaurant, or take advantage of an outdoor pool and gym.
5ta Avenida Norte en la Calle 8, Playa del Carmen, ROO, 77710
What's nearby
Quinta Avenida - 1 min walk - 0.1 km
Playa del Carmen Main Beach - 5 min walk - 0.4 km
Central Square - 5 min walk - 0.4 km
Playacar Beach - 14 min walk - 1.2 km
Mamitas Beach - 14 min walk - 1.2 km
Getting around
Cancun Intl. Airport (CUN) - 50 min drive
Tulum Intl. Airport (TQO) - 98 min drive
Cozumel Intl. Airport (CZM) - 12.1 miles/19.5 km
Airport shuttle (surcharge)
Restaurants
Fah Restaurant Bar - 1 min walk
Starbucks - 2 min walk
Restaurante Tropical - 1 min walk
Mercado 174 - 1 min walk
Morgan's Tabacco Shop - 2 min walk
About this property
Maya Del Mar
Maya Del Mar features a rooftop terrace and puts you just steps from Quinta Avenida. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. Other features include a fitness center, a terrace, and a garden.
At a glance
DONE
Hotel size
21 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Transfers
Airport shuttle*
Property amenities
Food and drink
Restaurant
Water dispenser
What to do
Beach nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Facilities
Safe-deposit box at front desk
Rooftop terrace
Garden
Fitness center
An outdoor pool
Accessibility
Well-lit path to entrance
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Towels
Toilet paper
More
Daily housekeeping
In-room safe
Fees & policies
Refundable deposits
Breakage deposit: USD 50 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: USD 3.41 per accommodation, per night
Optional extras
Airport shuttle service is offered for an extra charge
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Jungla Caribe Adults
Jungla Caribe Adults Hotel
Jungla Caribe Adults Hotel Playa del Carmen
Jungla Caribe Adults Playa del Carmen
Jungla Caribe Hotel Playa del Carmen
Jungla Caribe Hotel
Jungla Caribe Playa del Carmen
Jungla Caribe
Hotel Jungla Caribe Riviera Maya/Playa Del Carmen, Mexico
Frequently asked questions
Does Maya Del Mar offer free cancellation for a full refund?
Yes, Maya Del Mar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Maya Del Mar?
Yes, there's an outdoor pool.
Are pets allowed at Maya Del Mar?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Maya Del Mar?
Yes, there's free self parking.
Is airport shuttle service offered by Maya Del Mar?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Maya Del Mar?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and contactless check-in and check-out are available.
Is there an onsite casino at Maya Del Mar?
No, this hotel doesn't have a casino, but Riviera Gran Casino (5-min walk) is nearby.
What is there to do at Maya Del Mar and nearby?
Maya Del Mar has an outdoor pool and a fitness center, as well as a garden.
Are there restaurants at or near Maya Del Mar?
Yes, there's an onsite restaurant.
What's the area around Maya Del Mar like?
Maya Del Mar is in Downtown Playa del Carmen, a short 6-minute walk from Playa del Carmen Main Beach and 8 minutes' walk from Playa del Carmen Maritime Terminal.
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Reviews
Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2
Cleanliness
8.0
Location
7.0
Staff & service
6.4
Property conditions & facilities
Popular mentions
Bar
Room
Location
Beach
Nightclubs
Service staff
Wifi
Toilet
Running
Reviews
Verified
2/10 Poor
Nov 12, 2022
I booked and paid for a 7 night stay here, when I arrived I found out they were CLOSED!!! They took my money and my booking knowing they were closed and are REFUSING to give me a refund! Do not ever stay here if they open again.
Michael
Michael, 7-night trip
Verified
6/10 Good
Jul 16, 2022
The appearance to them is not an issue, their balconies are dirty with old moldy water, leaves everywhere. Their towels must be at least 10 years old..rough and strings falling out oh and no wifi available on the 3rd floor
PAOLA
PAOLA, 6-night trip
Verified
8/10 Very good
Jul 10, 2022
We chose this hotel to experience staying in a colonial style hotel and explore 5th avenue. The hotel is old but it has a beautiful courtyard and spacious rooms. It is not really a place to do your own cooking as there is little cookware available in the suites, but it it possible if you choose. The rooms do not have wifi, but it is available in the main courtyard. The hotel rooms overlook 5th avenue and the hotel is directly beside a night club that plays music VERY loudly until 3am, however a pair of earplugs work very well. The pool is very clean, cool and refreshing. There are nice tables and chairs in the courtyard beside the pool. Overall, a positive and pleasant cultural experience but they need to get Wifi in the rooms.
Michael
Michael, 2-night trip
Verified
10/10 Exceptional
Apr 4, 2022
Me asignaron la ultima habitacion del edificio
MAYRA LIZZET
MAYRA LIZZET, 2-night trip
Verified
2/10 Poor
Mar 4, 2022
So noisy, l don't recommend.
York
York, 1-night trip
Verified
4/10 Fair
Feb 4, 2022
When I checked in they had no room key to give to me. Apparently the previous guest kept the key. I did get a key the next morning. I had No Hot Water during my entire 4 day stay! Also the toilet only occasionally flushes. The room was nice, spacious & clean & had a balcony overlooking 5th. It’s very noisy so def not the place to stay if you can’t sleep through loud noises. The architecture is beautiful and they do have a pool however it’s completely shaded & freezing.
Rachel
Rachel, 3-night trip
Verified
10/10 Exceptional
Jan 21, 2022
Bra läge och nära till allt.
Mirjam
Mirjam, 3-night trip
Verified
8/10 Very good
Jan 20, 2022
En general atencion, limpieza y comodidsd bien, hay que tomar en cuenta que esta cerca de ma 5ta av y hay mucho ruido por las noches
América Lisset
América Lisset, 3-night trip
Verified
2/10 Poor
Jan 18, 2022
Ruido. Feo aspecto. Céntrico. Barato.
Solo si quieres dormir con ruido de boliches desde la tarde hasta la mañana siguiente, si quieres estar en el centro de verdad y pagar barato. Sino, te recomiendo que por 20 dólares más conseguis en playacar un airbnb.
Verified traveler
1-night trip
Verified
4/10 Fair
Jan 17, 2022
Stay away if you want sleep
Where do I begin? The location is next to a club..my ears are still ringing and sleep isn’t even remotely possible until after 1AM. The front desk attendant during my “contactless” check in might have chosen to wear his mask correctly for the safety of all … he didn’t. The doorknob on my room didn’t work, the glass in my room was dirty, etc.
I’m an experienced traveler. I’m willing to accept new experiences but this one deserves warning others ….. this is a backpacker hotel where you want to party late into the night!
And Wi-Fi? Didn’t work and when I asked about it ….. I was told only in the lobby. That feels different than my booking.
FYI. This hotel has several names
Charles
Charles, 1-night trip
Verified
4/10 Fair
Jan 9, 2022
Não recomendo!!!
Hotel bem localizado, porém praticamente dentro de uma balada.
Tem uma estrutura boa, é bonito, porém durante a estadia percebi uma série de pessoas que não eram hóspedes entrando e saindo do hotel, aparentemente drogadas. Essas pessoas iam para um canto do hotel e depois voltavam, como se estivessem comprando algo.
Isso gerou-me insegurança de estar na recepção, pois era intenso o fluxo de pessoas estranhas ao hotel.
Wi-Fi inexiste no hotel. Por isso, não recomendo o hotel.
José flávio
José flávio, 3-night trip
Verified
4/10 Fair
Jan 6, 2022
The location is very convenient, next to the 5th avenue however it’s very noisy because there is a bar on the first floor and across the street.
The mattress was very uncomfortable.
Lastly, the staff at the front desk was not friendly nor helpful. I tried to extend my stay and they said they didn’t have anything available even when I’m Expedia it was shown 3 different options available so I had to change hotels.
LUCIA
LUCIA, 3-night trip
Verified
10/10 Exceptional
Dec 31, 2021
The property is a hidden gem in the area as the architecture and plants make it a garden haven. It is perfectly located close to the city center and the beach so there are multiple activities to choose from. The staff was extremely helpful and made the process simple for non-Spanish speaking travelers.
Tommy Young Ki
Tommy Young Ki, 3-night trip
Verified
2/10 Poor
Dec 30, 2021
Room was nothing like the pictures. We told the guy at the desk and he said it was the right room, but it did not match photos online. There was no air-condition in the bedroom and there were gaps between the walls and the ceiling where mosquitoes could come in. The place was old and could use a serious make over. Most importantly though, the mattresses were hard as a rock! And to top it off, no wifi in the room! Not great when you are a digital nomad and need wifi for work. I had to pay for extra data from my phone to be able to work. Oh, and the location seems great until you realize that the place is surrounded by bars playing obnoxiously loud music till 4am. Good luck sleeping!
James
James, 1-night trip
Verified
2/10 Poor
Dec 30, 2021
Noisy
This was a last minute booking so we didn't have many options. The hotel is connected to a bar that plays very loud music. If you're in a party mood it's fine but if not stay away!
Simon
Simon, 1-night trip
Verified
6/10 Good
Dec 26, 2021
No hacen limpieza diario, se les va el agua. El ruido de los antros de la 5a Av. no deja descansar. Instalaciones viejas sin mantenimiento.
Vicente Vigil
Vicente Vigil, 3-night trip
Verified
2/10 Poor
Dec 24, 2021
The worst hotel I have ever stayed
Terrible reception service, when we arrived the very rude receptionist, despised, treated us as if we were homeless, bad customer service, insulted us, I would never recommend staying in that hotel, and less with the receptionist who attended us. A disappointment that you plan your vacation ahead of time and for several nights, and that they have such unqualified staff for customer service.
If you want to be insulted and humiliated, the Maya del Mar hotel is the right place for you to go!
Verified traveler
1-night trip
Verified
6/10 Good
Dec 23, 2021
Close to the beach and in the center of the action. A bit noisy with the neighbouring bars playing loud music. Door did not close without using the deadbolt which didn't give me a secure feeling. Overall, a little run down but interesting layout
Scott
Scott, 1-night trip
Verified
2/10 Poor
Dec 21, 2021
Run don’t walk! This is the worse hotel I have ever stayed in. Leaky ceiling, key does not work, hard bed. Toilet doesn ’t flush. The list goes on and on. The only good thing about this property is the location. It’s right in the heart of all the restaurants , shops, and the beach. Hotel is noisy but we didn’t mind it. I would not recommend this hotel to anyone.
Stefany
Stefany, 6-night trip
Verified
8/10 Very good
Dec 20, 2021
Extremt högljutt
Boendet är mycket centralt, mitt på huvudgatan och bara några tiotal meter från stranden. Detta boende är endast lämpligt för party-resor. Hotellet ligger ovanpå en nattklubb och mittemot en annan nattklubb som spelar musik så högt att byggnaden skakar hela dagarna och till kl 04 ungefär, kl 06 öppnar ihop på andra sidan om hotellet och även de spelar högsta volym från kl 06. För att sammanfatta mellan 20 och 04 hör man två olika sorters musik samtidigt och mellan 10 och 20 hör man tre sorter. Och man hör rakt in i rummet. Förutom det finns det varken varm- eller kallvatten i dusch och handfat, allt är ljummet och poolen ligger i skuggan under tak utan solstolar. Är man däremot intresserad av droger så står det langare i lobbyn, redo varje gång man går in och ut från hotellet
Alexandra
Alexandra, 3-night trip
Verified
8/10 Very good
Dec 18, 2021
Agrable, sin embargo no cambian las sábanas durante tu estadía. Estuve por 5 días y nunca las cambiaron, al igual que las toallas aunque pedí limpias.
Beatriz Irasema
Beatriz Irasema, 4-night trip
Verified
4/10 Fair
Dec 6, 2021
If you want to sleep, be away from this hotel
If you want to rest before 4 am don't stay here. There are 2 bars downstairs and 1 loudest nightclub of Playa just across the hotel. The sound is so high that you can't even hear each other talking in the room, forget sleeping...
Rooms are very old and not like photos.
Water pressure was great, staff was friendly and that's all.
Never again
Zeynep
Zeynep, 2-night trip
Verified
8/10 Very good
Nov 29, 2021
Excelente
Buena ubicación!
Erick
Erick, 2-night trip
Verified
4/10 Fair
Nov 22, 2021
Nada me gustó muy sucio
carmen maria arenas
carmen maria arenas, 1-night trip
Verified
2/10 Poor
Nov 22, 2021
Todo sucio cortinas con sangre, baño: jabonera y llaves OXIDADAS CASI PARA DESECHO. ADMINISTRADOR FALSO, diciendo que no había problema por la llegada de unos familiares por la madrugada y resulta que si hubo problema. Adas después de ver todos estos problemas despidieron. No hospedarse.Son de la 3a Edad.
Pésimo servicio y atención. No quisieron cancelar la reserva de mis familiares y Expedia no contesto. Nos fuimos al Energy. Tengo fotografías.