Hakone Yumoto Hotel

Property class: 3.5
Mountain hotel with restaurant, near Hakone Hot Springs

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When you stay at Hakone Yumoto Hotel, you'll be within a 15-minute drive of Hakone Kowakien Yunessun and Hakone Hot Springs. Free perks include WiFi and self parking. Also, Fuji-Hakone-Izu National Park and Hakone Open Air Museum are within a short drive. Fellow travelers like the overall property condition.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free parking
  • Free WiFi
  • Air conditioning
  • Non-smoking

Main amenities (11)

  • Daily housekeeping
  • Restaurant
  • Hot springs
  • Breakfast available
  • Terrace
  • Air conditioning
  • Vending machine
  • Conference space
  • Luggage storage
  • Limited hour front desk
  • Banquet hall

Feel at home (6)

  • Refrigerator
  • Separate bathtub and shower
  • Television
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 9 of 9 rooms

Japanese Style Room, 10 Tatami-mats, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons

Japanese Western Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons OR 2 Twin Beds

Japanese Style Family Room, Non-Smoking

  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 8
  • 8 Twin Futons

Premium Triple Room, Multiple Beds, Mountain View

  • Mountain view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Sofa Bed

Japanese room, Non-smoking Roadside 10 tatami mats + adjoining room Great value for large groups to have fun together

  • Sleeps 14
  • 1 Double Futon

Japanese Style Room, 10 Tatami-mats, Non Smoking

  • Sleeps 5
  • 10 Double Futons

[Road side] Reason for sale,10 tatami mats + next room,Great value for large groups

  • Sleeps 8
  • 10 Double Futons

Japanese-style room 8 tatami mats,Road side - for those who don't mind noise [Non-smoking]

  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

[Road side] Reason for sale,10 tatami mats + next room,Great value for large groups

  • 1 bedroom
  • Sleeps 8
  • 8 Twin Futons

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About the neighborhood

Map
97 Yumotochaya, Hakone, Kanagawa-ken, 250-0312

What's nearby

  • Hakone Hot Springs - 1 min walk - 0.0 km
  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Tamadare Falls - 5 min walk - 0.4 km
  • Sounji Temple - 15 min walk - 1.3 km
  • Hakone Toy Museum - 19 min walk - 1.7 km

Getting around

  • Haneda Airport (HND) - 85 min drive
  • Narita Intl. Airport (NRT) - 142 min drive
  • Hakone Ohiradai Station - 7 min drive
  • Hakone Miyanoshita Station - 10 min drive
  • Hakone Yumoto Station - 17 min walk

Restaurants

  • ‪囲炉裏茶寮八里 - ‬4 min drive
  • ‪料理茶屋花さがみ - ‬15 min walk
  • ‪はつ花そば 本店 - ‬13 min walk
  • ‪ハイカラ中華 日清亭 - ‬14 min walk
  • ‪山そば - ‬15 min walk

About this property

Hakone Yumoto Hotel

  • When you stay at Hakone Yumoto Hotel, you'll be within a 15-minute drive of Hakone Kowakien Yunessun and Hakone Hot Springs. Free perks include WiFi and self parking. Also, Fuji-Hakone-Izu National Park and Hakone Open Air Museum are within a short drive. Fellow travelers like the overall property condition.

At a glance

Hotel size

    • 40 rooms
    • Arranged over 9 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
    • Minimum check-in age: 18
    • Check-out time is 10 AM

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 10:00 PM
    • Front desk staffed during limited hours
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in Half Board rates must check-in by 8 PM to receive dinner.
    • This property has separate male and female outdoor hot springs, which operate during limited hours. The female hot springs are open daily from 5-10 AM and 3 PM to 1 AM. The male hot springs are open on Saturday from 3 PM to 1 AM, and Sunday from 5-10 AM.
    • Futons in the Traditional Room types are not prepared/set up. Guests may make up the futons with the sheets and pillows provided.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–9:00 AM
  • Hosted evening meals daily for a surcharge (reservations required)
  • Restaurant

What to do

  • Hot springs

Working away

  • Conference space

Services

  • Front desk (limited hours)
  • Luggage storage

Facilities

  • Built in 1957
  • Terrace
  • Banquet hall

Accessibility

  • Elevator
  • Well-lit path to entrance

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Slippers
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Deep soaking bathtub
  • Separate bathtub and shower
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

There are 2 hot springs open between 3:00 PM and midnight.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2200 for adults and JPY 1100 for children
  • Hosted evening meal costs JPY 6600

Pool, spa, & gym (if applicable)

  • Hot springs access available from 3:00 PM to midnight

Policies

Extra-person charges may apply and vary depending on property policy.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note: WiFi is available only in the lobby on the 5th floor.

Also known as

Hakone Yumoto Hotel
Yumoto Hotel
Hakone Yumoto
Yumoto
Hakone Yumoto Hotel Hotel
Hakone Yumoto Hotel Hakone
Hakone Yumoto Hotel Hotel Hakone

Frequently asked questions

Does Hakone Yumoto Hotel offer free cancellation for a full refund?

Yes, Hakone Yumoto Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hakone Yumoto Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Hakone Yumoto Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Hakone Yumoto Hotel?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Check-out time is 10 AM.

What is there to do at Hakone Yumoto Hotel and nearby?

Onsite recreation at Hakone Yumoto Hotel includes hot springs.

Are there restaurants at or near Hakone Yumoto Hotel?

Yes, there's an onsite restaurant.

Does Hakone Yumoto Hotel have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Hakone Yumoto Hotel like?

Hakone Yumoto Hotel is a short 1-minute walk from Hakone Hot Springs and 11 minutes' walk from Tenzan Onsen.

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Reviews

Hakone Yumoto Hotel Reviews

8.0

Very Good

7.8

Cleanliness

7.0

Location

8.2

Staff & service

7.4

Property conditions & facilities

Guest review summary

What guests liked

  • The spa area offered a wonderful outdoor pool and two indoor pools for women, along with high-quality hot tub facilities. (3 reviews)
  • Breakfast was delicious and offered a wide variety of options. (5 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

The Mountain view from the room was just beautiful and meditative!
Verified review

10/10 Exceptional

Enormously impressed by our first ryokan experience. Is a very homely hotel but great value for money. Excellent food and lovely spa facilities
Verified review

10/10 Exceptional

This is a very nice friendly hotel
Verified review

8/10 Very good

Loved the Onsen and the amenities provided. Eat-in is kinda pricey so we ate Conbini food mostly. Walking to Hotel is not far from station BUT is uphill. The hotel has seen better days but overall it was the best value we found with on-site Onsen
Verified review

4/10 Fair

Great service by the staff. Restaurant workers were nice and generous with the things normal guests can take. Rooms were alright given they were old. Reception was pretty hard in the evening when workers did not speak any English (though the day staff did). The walk up to the hotel was long and unsafe especially if you have a lot of luggage. Neighbourhood was pretty loud at night since a lot of cars had loud exhaust driving by (but great if you are into cars).
Verified review

8/10 Very good

Good room bath facilities, good options and public bath as well. The sleeping foam mattresses were dirty, so we decided to use the usual Japanese floor futon mattresses.
Verified review

10/10 Exceptional

Excellent staff service. Need to improve on breakfast - it was cold, should provide better scrambled eggs and ham - again, cold. The room was great in size and felt very comfortable.
Verified review

6/10 Good

This traditional hotel is showing its age, the staff are very helpful and friendly. The area is a ~20 min from the station and 10 from the nearest convi. It is located top of a hill so expect a climb when you walk back with groceries.
Verified review

8/10 Very good

The hotel is old and in disrepair but everything works. The food is just adequate but the open bar with beer, sake, wine, shochu helps. The onsen was fine with one large rotemburo outside and three large baths of varying temperatures inside. The service was great though, the staff always greeted you with smiles and were very helpful. It’s a 23 minute walk uphill from the train station or an 800 yen ride by taxi.
Verified review

6/10 Good

I imagine that this hot springs resort in its early years was incredible. It has the typical Japanese ambiance but things are very worn and some floors seemed even abandoned. Yet, the staff was great and very helpful. I feel I paid twice or more for the value I received in exchange.
Verified review

8/10 Very good

The staff were nice and friendly, the room was a bit on the older side, but it was very large and japanese style with the beautiful view of the mountains. The only downside was the distance of the hotel from the station. We had to walk for a long time with a carry on as it only showed 15 min walk on google map, but we ended up walking for well over 25 min and it was very steep. I guess we had to get a taxi. The arent many restaurant close by so we ended up adding the dinner and breakfast whichw were both bau
Verified review

10/10 Exceptional

Excellent service, far location

The people were amazing, the service was amazing….the only issue is that the location is very far from the station. Google maps says you can walk but it’s straight up a mountain and buses only run 1-2 per hour. Uber and Go-taxi don’t work
Verified review

6/10 Good

The beds and pillows were very hard. Breakfast was OK. Take the K bus to and from the train station. The walk to the bus stop is dangerous because of blind spots in the street, so be very careful and walk on the shoulder areas of the road.The Onsen was good, men and women have separate areas. The staff were nice and helpful. You can take a shuttle bus back to the train station. It's more convenient and cheaper. You can take the K bus to the lake and from there, take the lake cruise to the Hakone Ropeway. From the Ropeway, I don't recommend the tram and the train route to the Hakone Yumoto station. It's too long and nothing to see.
Verified review

8/10 Very good

The hotel was clean and comfortable, with a nice hot springs onsen included (although a small municipal hot springs tax will be added to your bill at check out.) The hotel is a 20 minute walk from the station which is a haul with baggage, especially because you have to climb a bunch of stairs. There is a bus but it doesn’t run frequently. Of course you can take a taxi. A minor complaint is that they have a low table and chairs set up in your room and you have to move them yourself to set up your futon. I appreciated the mattresses in the closet- we put them on top of the futon which made it more comfortable.
Verified review

10/10 Exceptional

Amazing stay!
Verified review

10/10 Exceptional

Everything was good!
Verified review

10/10 Exceptional

I
Verified review

6/10 Good

The free drinks in the evening were nice.
Verified review

10/10 Exceptional

Outdoor onsen open during 1 day of our weekend. Indoor onsen open all days. Beautiful and walkable to downtown Hokane. They have table tennis as well.
Verified review

4/10 Fair

There was an onsen on site. That was the best part. I didn't like the room at all, dirty , barren with limited amenities.
Verified review

2/10 Poor

Hakone Yumoto Hotel looks old from the outside, and the rooms are also very outdated. It is located in an inconvenient area as well. The first room we were given only had futons, and the walls were moldy and turning black. We paid extra to switch to a room with beds, but that room was also old, and we even had a frightening paranormal experience during our stay. We were so scared that we left early in the morning. We will not be returning.
Verified review

8/10 Very good

Showe. Bathroom challenging for taller peopel
Verified review

10/10 Exceptional

The baths are fantastic. The room was beautiful. I wish the outdoor pool had been open. The maid did not clean my room even though I left a sign on the door to clean it. Aftert I reported it to the front desk, someone came in and folded the edge of the toilet paper but he or she did not clean the bathroom.
Verified review

4/10 Fair

The hotel is located in the mountain top at the middle of the highway. The building was old and not very well managed. Most importantly, the outside onsen is closed so that I could not do a hot spring bath outside of the building, which was a bumber because I wouldn't have booked if I knew I cannot do a hot spring bath outside. It's dangerous to walk the highway afte the sunset (i.e. can get hit by a random car) so I had to take a taxi from Hakone Yumoto Station to the hotel. Staffs were friendly, but the property appears very old.
Verified review

4/10 Fair

Although the nightly rate I paid was not exorbitant, it was still relatively high. Unfortunately, the buffet meals included with the room were extremely unpleasant. The dishes were overly salty, and the raw shrimp tasted stale, rendering it inedible. The excessive saltiness made all the food nearly unbearable, with only the fresh tomatoes proving to be somewhat palatable. Consuming fresh tomatoes as the sole acceptable option for two consecutive days was not what I expected after paying for a Ryokan experience. Furthermore, I observed mold in the room, and the onsen bathtub emitted a musty odor from the ceiling, greatly disappointing me.