DoubleTree by Hilton Hotel Heyuan

Property class: 5 and above
Luxury hotel with spa, near Heyuan Culture Square

Choose dates to view prices

When you stay at DoubleTree by Hilton Hotel Heyuan, you'll be within a 10-minute drive of Asia Di Yigao Fountain and Heyuan Culture Square. Guests can be pampered with massages at the spa, and OPEN, one of 2 restaurants, serves Regional cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a bar/lounge.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • 24-hour health club
  • Sauna
  • Steam room
  • Seasonal outdoor pool
  • Children's pool
  • 24-hour room service
  • Massage/treatment rooms

For families (6)

  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Cookware, dishware, and utensils
  • Private bathroom
  • Separate bathtub and shower
The current price is $47
$55 total
includes taxes & fees
Oct 6 - Oct 7

Why we love this property

Work meets relaxation
Located in the business district and city center, this hotel offers meeting rooms and a 24-hour business center. Unwind at the full-service spa and bar.
Dining extravaganza
This hotel boasts 3 restaurants, a bar, and regional cuisine options. Culinary adventures await with buffet breakfast to start the day.
Wellness retreat
A full-service spa offers massage treatments for ultimate relaxation. This hotel boasts a sauna, hot tub, and steam room. Unwind in the peaceful garden.

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Superior Twin Room

Minibar, in-room safe, desk, soundproofing

Superior Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Ambassador Suite Room

Minibar, in-room safe, desk, soundproofing

Ambassador Suite Room

  • Sleeps 2
  • 1 King Bed

View all photos for DoubleTree King Guest Room

A hotel room with a bed, bedside tables, a desk with a lamp, a chair, a glass shower enclosure, and a television.

DoubleTree King Guest Room

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for DoubleTree Twin Guest Room

A hotel room with two beds, a desk, a TV, and a large window with curtains.

DoubleTree Twin Guest Room

  • 46 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for King Deluxe Room

A hotel room with a large bed, a desk, a chair, a sofa, and a TV.

King Deluxe Room

  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

A modern hotel room with a flat-screen TV, a sofa, a coffee table, and a desk with a lamp.

Executive Suite

  • 92 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

A hotel room with a large bed, a sofa, a TV, and a city view.

Room, 1 King Bed

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a desk, a sofa, and a view of the city.

Room, 1 King Bed

  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a sofa, and a TV.

Room, 1 King Bed

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Room

A hotel room with a large bed, a desk with a laptop, a chair, a sofa, a coffee table, and a TV.

Premier King Room

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Smoking

A hotel room with a bed, bedside tables, a desk with a lamp, a chair, a glass shower enclosure, and a television.

Superior Room, 1 King Bed, Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Smoking

A hotel room with two beds, a desk with a chair, a TV, and artwork on the wall.

Superior Room, 2 Twin Beds, Smoking

  • Sleeps 4
  • 2 Twin Beds

View all photos for Presidential Suite

Lobby

Presidential Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
Four Points By Sheraton Heyuan Resort
Yuancheng District
  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
7.8 out of 10, Good, 18 reviews
The price is $61
$71 total
includes taxes & fees
Sep 22 - Sep 23
Four Points By Sheraton Heyuan Resort
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About the neighborhood

Map
123 Yuewang Avenue, Heyuan, Guangdong, 517000

What's nearby

  • Heyuan Culture Square - 5 min drive - 4.1 km
  • Asia Di Yigao Fountain - 5 min drive - 4.8 km
  • Heyuan Dinosaur Museum - 10 min drive - 8.8 km
  • Heyuan Museum - 10 min drive - 8.8 km
  • Xiantang Hakka Residence - 11 min drive - 11.1 km

Getting around

  • Huizhou (HUZ) - 92 min drive

Restaurants

  • ‪伟利餐厅 - ‬2 min drive
  • ‪欧记正宗柳州螺蛳粉（万隆店） - ‬3 min drive
  • ‪全日餐厅 Open - ‬9 min walk
  • ‪勇记八刀汤 - ‬7 min drive
  • ‪年辉渔村 - ‬10 min drive

About this property

DoubleTree by Hilton Hotel Heyuan

  • When you stay at DoubleTree by Hilton Hotel Heyuan, you'll be within a 10-minute drive of Asia Di Yigao Fountain and Heyuan Culture Square. Guests can be pampered with massages at the spa, and OPEN, one of 2 restaurants, serves Regional cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a bar/lounge.

At a glance

Hotel size

    • 427 rooms
    • Arranged over 25 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs and cats only, up to 37 lbs per pet)*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

    • Free onsite self parking
    • Electric vehicle charging point on site

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children's pool
  • Playground
  • Grocery/convenience store
  • Children's menu
  • Bed rails
  • Corner guards
  • Lifeguard on site

What to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Working away

  • Meeting rooms
  • Conference center (43594 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool umbrellas

Facilities

  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • 24-hour health club
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 43
  • Wheelchair-accessible public washroom
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Be entertained

  • DVD player
  • 42-inch LED TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The onsite spa has massage/treatment rooms. Services include massages.

Dining

OPEN - This buffet restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Lobby Bar/ T-Lounge - This lobby lounge serves light fare only. Open daily.
Yue Xuan - This restaurant specializes in Chinese cuisine. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 158.7 per person

Children & extra beds

  • Rollaway beds are available for CNY 223 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CNY 300 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM
  • The seasonal pool is open from May 01 to October 19

Policies

Extra-person charges may apply and vary depending on property policy.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Also known as

DoubleTree Hilton Hotel Heyuan

DoubleTree Hilton Heyuan

Doubletree By Hilton Heyuan

DoubleTree by Hilton Hotel Heyuan Hotel

DoubleTree by Hilton Hotel Heyuan Heyuan

DoubleTree by Hilton Hotel Heyuan Hotel Heyuan

Frequently asked questions

Does DoubleTree by Hilton Hotel Heyuan offer free cancellation for a full refund?

Yes, DoubleTree by Hilton Hotel Heyuan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at DoubleTree by Hilton Hotel Heyuan?

Yes, there's an indoor pool, an outdoor pool, and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.

Are pets allowed at DoubleTree by Hilton Hotel Heyuan?

Yes, cats and dogs are welcome, with a maximum weight of 37 lbs per pet. There's a charge of CNY 300 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at DoubleTree by Hilton Hotel Heyuan?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at DoubleTree by Hilton Hotel Heyuan?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and contactless check-out are available.

What is there to do at DoubleTree by Hilton Hotel Heyuan and nearby?

Have fun with nearby activities like cycling and hiking. Enjoy treatments at the spa and relax in the indoor and outdoor pools. DoubleTree by Hilton Hotel Heyuan also has a seasonal outdoor pool and a 24-hour health club, as well as a sauna and a garden.

Are there restaurants at or near DoubleTree by Hilton Hotel Heyuan?

Yes, there are 2 onsite restaurants, featuring Regional cuisine.

What's the area around DoubleTree by Hilton Hotel Heyuan like?

DoubleTree by Hilton Hotel Heyuan puts you in Yuancheng District, in the heart of Heyuan. Popular attractions include Asia Di Yigao Fountain, which is 5 minutes away by car.

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Reviews

DoubleTree by Hilton Hotel Heyuan Reviews

8.8

Excellent

9.0

Cleanliness

8.0

Location

9.0

Staff & service

8.8

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

The staff are polite and efficient. The room is clean and comfortable.
Verified review

10/10 Exceptional

This hotel is great! Upon arrival, the concierge opens the car door for you to take your luggage. Check-in was smooth and quick. The front desk also prepared warm cookies. There was lemonade and black tea and some snacks in the lobby as a welcome drink. The room was great. We booked two connecting rooms, which is convenient for family living. The only thing that needs improvement is that the air conditioning seems strange. No matter how I set the air conditioning in one room, it is not cool enough, and no matter how I set it in the other room, it is freezing cold. Because there are children staying, I asked the front desk for a bed guard. Later, the child had a fever and borrowed a thermometer. The hotel's buffet breakfast and dinner are actually quite average, with a lot of variety, but the taste is not very delicious.
Verified review

10/10 Exceptional

Excellent Hotel

Perfect, good position, and good service.
Verified review

4/10 Fair

We have stayed at this DoubleTree by Hilton before, including around the time it first opened, so unfortunately the difference today is quite noticeable. The hotel seems to have gone downhill considerably over the years. The rooms and common areas do not appear to be maintained to the standard we would expect from a DoubleTree by Hilton. Our room also had a very strong and unpleasant smell, which made the stay much less comfortable. The service was also disappointing. Communication in English was extremely difficult, and overall the level of service did not feel comparable to what we experienced when the hotel first opened. For a hotel carrying the DoubleTree by Hilton name, we expected a much higher standard. At this point, it feels more comparable to an average local hotel, and in some aspects even below that level. Considering our previous positive experiences here, it was disappointing to see how much the property has changed. Unfortunately, in its current condition, we would probably not choose to stay here again.
Verified review

10/10 Exceptional

Good
Verified review

10/10 Exceptional

Mr

Very good
Verified review

8/10 Very good

적당히 깨끗하고 위치 좋은 호텔. 로비가 더웠음
Verified review

10/10 Exceptional

空調方面未夠凍，要一段很長時間才會去到涼快溫度，希望呢方面能改善，其他問題不大。
Verified review

10/10 Exceptional

挺好
Verified review

6/10 Good

正評

酒店整體可以，但旅行团人多
Verified review

10/10 Exceptional

近大型商場，食店有很多選擇
Verified review

10/10 Exceptional

管理好！服務水平高！

房間不錯，很舒服，酒店管理很好，員工也很热情和工作效率高。
Verified review

10/10 Exceptional

地点方便，設施齊全，早餐食品種類多
Verified review

2/10 Poor

Paid on expedia, hotel claims i didn't play now i'm double charged
Verified review

10/10 Exceptional

非常好

乾淨，舒適，非常舒服
Verified review

10/10 Exceptional

很棒的希爾頓
Verified review

8/10 Very good

房間不錯，一樓中餐冷氣不足。
Verified review

6/10 Good

餐飲部工作人員態度一般

餐飲部工作人員令人失望
Verified review

8/10 Very good

還可以
Verified review

10/10 Exceptional

整體酒店設施及服務皆好，中餐味美，下次有機會重臨再住首選。
Verified review

10/10 Exceptional

整體服務很好，員工不單友善而且熱心幫忙，值得讚賞。

很滿意
Verified review

8/10 Very good

Nice hotel

Good service. Hotel room is nice. Chinese restaurant morning tea was good and price reasonable.
Verified review

8/10 Very good

It closes to the shopping mall.

Good in facities design, but the washroom in the room is not so good in the washing disc about the water going out. The buffet is not so good in the resturant.
Verified review

8/10 Very good

十分滿意！一定再來！

大堂冷氣不足！可以改善！
Verified review

10/10 Exceptional

购物、餐饮、停车出行较方便