Hotel Santa Ana

Property class: 3
Hotel with outdoor pool, near Paseo de Montejo

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At Hotel Santa Ana, you'll be just a 5-minute drive from Paseo de Montejo and Mérida Cathedral. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe. A terrace and a garden are other highlights.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Breakfast available
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Computer station
  • Front-desk safe

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains

Room options

Quadruple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Quadruple Room

8.0 out of 10
Very good
(3 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Triple Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

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About the neighborhood

Map
Calle 45 #503, entre 60 y 62, Mérida, YUC, 97000

What's nearby

  • Santa Ana Park - 1 min walk - 0.1 km
  • Paseo de Montejo - 3 min walk - 0.3 km
  • Parque Santa Lucía - 8 min walk - 0.7 km
  • Mérida Cathedral - 15 min walk - 1.3 km
  • Plaza Grande - 15 min walk - 1.3 km

Getting around

  • Mérida International Airport (MID) - 19 min drive
  • Teya-Merida Station - 27 min drive

Restaurants

  • ‪Bardo - ‬3 min walk
  • ‪Taqueria y Locheria "El Negro Gil - ‬3 min walk
  • ‪Manjar Blanco - ‬3 min walk
  • ‪Huniik - ‬1 min walk
  • ‪Café Riqueza de Chiapas - ‬4 min walk

About this property

Hotel Santa Ana

  • At Hotel Santa Ana, you'll be just a 5-minute drive from Paseo de Montejo and Mérida Cathedral. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe. A terrace and a garden are other highlights.

At a glance

Hotel size

    • 18 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:30 AM

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Onsite parking limited

Other information

    • Designated smoking areas
    • No alcohol served onsite

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–12:30 PM
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area

What to do

  • Boat tours nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Bicycle rentals
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • An outdoor pool

Room amenities

Be entertained

  • 34-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

Onsite venue - This restaurant specializes in international cuisine and serves breakfast only. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 100 to 200 per person

Policies

Extra-person charges may apply and vary depending on property policy.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Santa Ana Merida
Santa Ana Merida
Hotel Santa Ana Mérida
Santa Ana Mérida
Hotel Santa Ana Hotel
Hotel Santa Ana Mérida
Hotel Santa Ana Hotel Mérida

Frequently asked questions

Does Hotel Santa Ana offer free cancellation for a full refund?

Yes, Hotel Santa Ana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Santa Ana?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Santa Ana?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Santa Ana?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Hotel Santa Ana?

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM. Check-out time is 11:30 AM.

Is there an onsite casino at Hotel Santa Ana?

No, this hotel doesn't have a casino, but Casino La Cima (12-min walk) and Diamonds Casino (7-min drive) are both nearby.

What is there to do at Hotel Santa Ana and nearby?

Have fun during the warmer months with activities nearby such as boat tours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

Are there restaurants at or near Hotel Santa Ana?

Yes, there's an onsite restaurant that offers international cuisine.

What's the area around Hotel Santa Ana like?

Hotel Santa Ana is in Mérida Centro, a short 5-minute walk from Paseo de Montejo and 15 minutes' walk from Yucatan International Convention Center.

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Reviews

Hotel Santa Ana Reviews

8.4

Very Good

8.8

Cleanliness

8.6

Location

9.0

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • The pool area was lovely, clean, and relaxing, surrounded by native plantings. (5 reviews)
  • Convenient and safe parking was available on site or nearby. (3 reviews)
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Popular mentions

Service staff
Room
Location

Reviews

Verified review

8/10 Very good

Charming small hotel. Great location. Great value.
Verified review

10/10 Exceptional

Clean room, amazing water pressure and beautiful pool next to the lobby .
Verified review

8/10 Very good

Very quaint . Personnel was extremely helpful handling a problem we encountered. Very well located.
Verified review

10/10 Exceptional

This is our second stay this year. Friendly staff. Comfy beds. Close to everything - centre of Merida, food market and Walmart. Will be back again.
Verified review

10/10 Exceptional

A True Gem

Wonderful experience! Room was clean and comfortable. Pool and common areas were nice and relaxing. Best of all was the staff who made us feel so welcomed and were very helpful with all our questions. Will definitely choose to stay here again if my travels take me back to Merida!
Verified review

10/10 Exceptional

Will stay again

Little gem in the middle of Merida. Great friendly staff, very helpful. Shout out to the reception staff.You can ask about everything. Close to Santa Ana eateries. 15 min walk to Plaza grande and 15 min to Walmart.
Verified review

10/10 Exceptional

We live in Merida. We needed a conveniently located hotel with parking for New Year's Eve. We had dinners and parties located within a 6 block radius of the hotel. Our experience couldn't have been better: a friendly welcome, convenient parking, a clean, comfortable room and a very reasonable price. This is a great place to base yourself if you intend to explore Merida or the Yucatan.
Verified review

10/10 Exceptional

This was our fifth time staying at the Hotel Santa Ana. It is a truly charming hotel. The atmosphere is friendly and relaxing. It has a lovely courtyard with a small pool. However, it is not a luxury hotel. The furnishings are simple. The WiFi can be spotty. There is no elevator. Still, it is one of my absolute favorites. I look forward to returning soon.
Verified review

8/10 Very good

The Hotel Santa Ana is a lovely, small hotel right in the heart of Merida. I spend 3 nights there. I enjoyed the small footprint of the hotel and its location. My stay would have been perfect except for 2 issues…1) due to its close proximity to one of the ancient churches in town, I was woken up by the church bells early in the morning. The hotel does not control this, but I want potential guest to be aware of it. 2) the hotel does not have an elevator, so if your room is in the second floor, be aware that you’ll have to carry your luggage up several flights of stairs (reception is in floor zero, so having a room in the 3rd floor means many stairs). Other than that, this is a great bargain hotel with a lovely restaurant. Breakfast was delicious too.
Verified review

10/10 Exceptional

Lovely retreat, wonderful and helpful staff, delightful surroundings. Quiet, walkable to the heart of the city.
Verified review

10/10 Exceptional

Clean room, well located, nice breakfast
Verified review

10/10 Exceptional

The room was cozy and comfortable. The hotel itself was very warm and friendly.
Verified review

10/10 Exceptional

It feels like home.
Verified review

10/10 Exceptional

This is a beautiful, conveniently located hotel with amazing staff. Will definitely stay here again.
Verified review

10/10 Exceptional

Love this place!
Verified review

10/10 Exceptional

Lovely hotel, kind friendly staff.
Verified review

10/10 Exceptional

This hotel helped us enjoy our stay in Mérida.

Santa Ana hotel was everything we hoped for, authentic, excellent service from welcoming staff, lovely pool and sitting area. Comfortable beds, good linens, and shower.
Verified review

8/10 Very good

The place is nice, the downtown is closed I could go there walking.
Verified review

8/10 Very good

Charming modest hotel right off of a small pretty square. Older style hotel rooms around a pretty, clean pool surrounded by native plantings. Friendly helpful staff. Convenient parking in a safe lot. We'd stay here again.
Verified review

10/10 Exceptional

An absolute gem!

The entire environment was aesthetically pleasing, The people working in the hotel were welcoming and helpful. The rooms and lobby were spotless and we loved the courtyard greenery!
Verified review

10/10 Exceptional

The staff--every one of them we interacted with--were friendly and helpful. The common area is large and has different spaces to use for reading, enjoying the pool or sitting and using the computer. Quiet at night and conveniently located near Paseo Montejo for walking. Really enjoyed our time there.
Verified review

8/10 Very good

This is a pleasant simple hotel. No frills but. The Santa Ana has a friendly, knowledgeable and accommodating staff. A convenient breakfast.
Verified review

8/10 Very good

There was no milk for coffee...only powder creamer. Great mattress and hot water.
Verified review

8/10 Very good

Personal war sehr nett und die Lage ist sehr gut! Man hat auch einen sicheren Parkplatz direkt gegenüber!
Verified review

10/10 Exceptional

Es una excelente opción de hotel, la ubicación es perfecta y el personal es muy amable. La habitación estaba muy limpia y contaba con frigobar