Best Western Plus Ottawa City Centre

Property class: 3
Hotel with restaurant, near Carleton University

Choose dates to view prices

When you stay at Best Western Plus Ottawa City Centre, you'll be within a 10-minute drive of Parliament Hill and Rideau Canal. You can splash around at the seasonal outdoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. A fitness center and a garden are offered, and in-room conveniences include dryers and refrigerators. Fellow travelers like the helpful staff and overall property condition.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Seasonal outdoor pool
  • Room service
  • 24-hour business center
  • Conference center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning

For families (6)

  • Free cribs/infant beds
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
The current price is $108
$130 total
includes taxes & fees
Oct 12 - Oct 13

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a desk with a computer, a flat-screen TV, a microwave, and a mini-fridge.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(155 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a wooden headboard, wall-mounted lamps, a chair, and a window with patterned curtains.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(85 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, two armchairs, a desk, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(39 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for King Room

A hotel room with a large bed, two armchairs, a small table, and a desk with a chair.

King Room

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Queen Room

A hotel room with a large bed, bedside tables, a chair, a desk, a lamp, and a window with curtains.

Queen Room

  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for King Room with Kitchenette

A hotel room with a bed, a desk, a chair, a table, and a TV.

King Room with Kitchenette

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Larger Room)

A hotel room with a bed, a desk with a computer and TV, a chair, a small table with a plant, and a picture on the wall.

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Larger Room)

9.4 out of 10
Exceptional
(33 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

A modern office space with a desk, chair, lamp, and a large flat-screen TV.

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

9.8 out of 10
Exceptional
(11 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Studio, 1 King Bed, Non Smoking, Kitchenette (Shower Only)

A modern kitchen with stainless steel appliances, a dishwasher, and wooden cabinets.

Standard Studio, 1 King Bed, Non Smoking, Kitchenette (Shower Only)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (Separate Living Room)

A compact living space with a sofa, a dining table with blue plates, a kitchen area with modern appliances, and a potted plant.

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Separate Living Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

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The price is $132
$158 total
includes taxes & fees
Oct 12 - Oct 13
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About the neighborhood

Map
1274 Carling Ave, Ottawa, ON, K1Z7K8

What's nearby

  • Central Experimental Farm - 20 min walk - 1.7 km
  • Great Canadian Theatre Company - 3 min drive - 1.9 km
  • West Park Bowling - 3 min drive - 1.9 km
  • Fairmont Dog Park - 3 min drive - 3.0 km
  • Commissioners Park - 4 min drive - 3.7 km

Getting around

  • Ottawa International Airport (YOW) - 17 min drive
  • Ottawa Station - 11 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 12 min drive
  • Ottawa Fallowfield Station - 16 min drive
  • Carling Station - 28 min walk
  • Tunney's Pasture Station - 30 min walk

Restaurants

  • ‪Tim Hortons - ‬15 min walk
  • ‪Run2Patty - ‬14 min walk
  • ‪Bowman's Bar and Grill - ‬5 min walk
  • ‪Subway - ‬8 min walk
  • ‪Circle K - ‬12 min walk

About this property

Best Western Plus Ottawa City Centre

  • When you stay at Best Western Plus Ottawa City Centre, you'll be within a 10-minute drive of Parliament Hill and Rideau Canal. You can splash around at the seasonal outdoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. A fitness center and a garden are offered, and in-room conveniences include dryers and refrigerators. Fellow travelers like the helpful staff and overall property condition.

At a glance

Hotel size

    • 121 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 19
    • Check-out time is 11:00 AM
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19

Children

    • Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) on weekday mornings 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Pool table
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (1195 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in lobby
  • Fitness center
  • Seasonal outdoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 48-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Coffee/tea maker
  • Iron/ironing board
  • Dryer

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Alarm clock
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Green Key Global. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Refundable deposits

  • Deposit: CAD 100 per accommodation, per stay

Optional extras

  • Full breakfast is offered for an extra charge of approximately CAD 15 to 25 for adults, and CAD 8 to 16 for children

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 10 to June 23:
  • Swimming pool

Pets

  • Service animals exempt from fees

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June 30 to September 06

Policies

Extra-person charges may apply and vary depending on property policy.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Macies
Best Western Macies Hotel
Best Western Plus Macies
Best Western Plus Macies Hotel
Best Western Plus Macies Hotel Ottawa
Macies Best Western
Macies Hotel
Best Western Plus Ottawa City Centre Hotel
Best Western Plus Ottawa City Centre
Best Western Ottawa
Ottawa Best Western
Best Plus Ottawa City Ottawa
Best Western Plus Ottawa City Centre Hotel
Best Western Plus Ottawa City Centre Ottawa
Best Western Plus Ottawa City Centre Hotel Ottawa

Frequently asked questions

Is there a pool at Best Western Plus Ottawa City Centre?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Best Western Plus Ottawa City Centre?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Best Western Plus Ottawa City Centre?

Yes, there's free self parking. RV/bus/truck parking and electric vehicle charging are available.

What are the check-in and check-out times at Best Western Plus Ottawa City Centre?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Best Western Plus Ottawa City Centre?

No, this hotel doesn't have a casino, but Casino du Lac Leamy (12-min drive) and Hard Rock Hotel & Casino Ottawa (19-min drive) are both nearby.

What is there to do at Best Western Plus Ottawa City Centre and nearby?

Have fun during the warmer months with activities nearby such as hiking. Enjoy amenities like a seasonal outdoor pool, a fitness center, and a garden.

Are there restaurants at or near Best Western Plus Ottawa City Centre?

Yes, there's an onsite restaurant.

What's the area around Best Western Plus Ottawa City Centre like?

Best Western Plus Ottawa City Centre is in Civic Hospital - Experimental Farm - Central Park, a short 14-minute walk from Ottawa Hospital Civic Campus. Travelers say this hotel is in a good location.

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Reviews

Best Western Plus Ottawa City Centre Reviews

8.6

Excellent

9.0

Cleanliness

8.2

Amenities

9.0

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was great, freshly prepared, and served with excellent service. (29 reviews)
  • Parking was easy and free, with many guests mentioning it as a convenient and accessible amenity. (30 reviews)
  • The outdoor pool was clean, well-maintained, and a great place to relax. (14 reviews)
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Popular mentions

Service staff
Room
Breakfast
Location
Restaurant
Bed
Parking
Value
Food
Bathroom

Reviews

Verified review

10/10 Exceptional

Very clean and very well located
Verified review

10/10 Exceptional

Nice room - location was key and we had a good nights rest here.
Verified review

10/10 Exceptional

The hotel restaurant was great. Convenient location.
Verified review

10/10 Exceptional

Complementary parking an outdoor swimming pool was nice
Verified review

10/10 Exceptional

This hotel was in an excellent location for what I wanted The room was big and clean and staff were friendly and helpful. Would definitely stay there again
Verified review

8/10 Very good

Nice and clean place. Convenient location with on-site parking.
Verified review

6/10 Good

Room was good, food was great, staff were really welcoming.
Verified review

10/10 Exceptional

Clean room, friendly staff, not too busy
Verified review

10/10 Exceptional

Clean room, lovely staff and great place to stay
Verified review

8/10 Very good

The staff was helpful and the amenities were at the level expected.
Verified review

10/10 Exceptional

Friendly, accommodating staff
Verified review

10/10 Exceptional

Check in staff was awesome.
Verified review

10/10 Exceptional

Great stay. Clean room, nice staff, good food at the restaurant. Reccomendation: more international dishes in the menu would be great. :)
Verified review

10/10 Exceptional

The staff were very friendly and we loved the layout of the room. We would happily stay here again.
Verified review

10/10 Exceptional

We have stayed here 3 times and are very happy with the cleanliness and the friendly staff. We had supper on site and it too was great.
Verified review

8/10 Very good

Clean and comfortable
Verified review

8/10 Very good

Good location
Verified review

10/10 Exceptional

Staff were great, and the room was perfect for my needs.
Verified review

10/10 Exceptional

Great staff, good accommodations, central to everywhere
Verified review

10/10 Exceptional

Clean room and comfy bed. Staff friendly and helpful. Always stay here when i visit Ottawa
Verified review

10/10 Exceptional

Very clean and spacious rooms. Staff were friendly.
Verified review

10/10 Exceptional

Great staff and clean rooms.
Verified review

10/10 Exceptional

Always a pleasure to stay at this hotel. Friendly efficient staff at both check in and out. Pleasant restaurant downstairs with good food. Renovated rooms, clean and comfortable beds.
Verified review

10/10 Exceptional

Smooth chwck in and clean room
Verified review

8/10 Very good

Our stay was very good. , The room was perfect for our needs. the full sized fridge, dishwasher, toaster and coffee maker made having meals a breeze. The room however was very warm and we were unable to cool the room and the hall way was very humid. All the staff were helpful and polite. Thank you for a great stay