Nestled near Nublo Rock, Hotel Rural El Refugio offers a tranquil retreat with a coffee shop, library, and outdoor entertainment area. Explore the garden or unwind by the seasonal pool while connecting to high-speed WiFi.
Calle Cruz de Tejeda S/N, Tejeda, Gran Canaria, 35328
What's nearby
Mirador Pico de la Gorra - 17 min walk - 1.5 km
Agaete Valley - 55 min drive - 51.6 km
Bandama Caldera - 56 min drive - 30.7 km
Las Canteras Beach - 57 min drive - 51.2 km
Santa Catalina Park - 59 min drive - 55.3 km
Getting around
Gran Canaria Airport (LPA) - 63 min drive
Restaurants
El Labrador - 10 min drive
Ensaladería de Tejeda - 10 min drive
Dulceria Nublo - 10 min drive
Restaurante Grill Ayacata - 22 min drive
Bar Casa Melo - 22 min drive
About this property
Hotel Rural El Refugio
At Hotel Rural El Refugio, you'll be within a 10-minute drive of Las Nieves Peak. You can splash around at the seasonal outdoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge. Other highlights include a snack bar/deli, a terrace, and a garden.
At a glance
DONE
Hotel size
10 rooms
Arranged over 1 level
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
The front desk is open daily from 10:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Half board rate plans do not include drinks with dinner.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING
Parking
Free 24-hour offsite parking within 656 ft
Street parking available
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 8:00 AM–10:30 AM
Hosted evening meals daily for a surcharge
Restaurant
Bar/lounge
Coffee shop
Snack bar/deli
What to do
Hiking/biking trails nearby
Services
Front desk (limited hours)
Pool loungers
Facilities
1 building/tower
Garden
Terrace
Library
Seasonal outdoor pool
Outdoor entertainment area
Outdoor furniture
Traditional architecture
Accessibility
Upper floors accessible by stairs only
Hardwood flooring in room
Room amenities
Be entertained
32-inch Smart TV
Cable TV channels
Netflix
Streaming services
Home comfort
Heating
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Food and drink
Champagne service
Free bottled water
More
Housekeeping on request
Guidebooks/recommendations
Local maps
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately EUR 10.5 per person
Hosted evening meal costs EUR 20
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 7:00 PM
The seasonal pool is open from June 14 to September 30
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
El Refugio Hotel Tejeda
El Refugio Tejeda
El Refugio
Hotel Rural El Refugio Hotel
Hotel Rural El Refugio Tejeda
Hotel Rural El Refugio Hotel Tejeda
Frequently asked questions
Does Hotel Rural El Refugio offer free cancellation for a full refund?
Yes, Hotel Rural El Refugio does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Rural El Refugio?
Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 7:00 PM.
Are pets allowed at Hotel Rural El Refugio?
Yes, dogs are welcome. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Rural El Refugio?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Hotel Rural El Refugio?
Check-in start time: 2:00 PM; Check-in end time: 5:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hotel Rural El Refugio and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy amenities like a seasonal outdoor pool and a garden.
Are there restaurants at or near Hotel Rural El Refugio?
Yes, there's an onsite restaurant.
What's the area around Hotel Rural El Refugio like?
Hotel Rural El Refugio is located a short 17-minute walk from Mirador Pico de la Gorra.
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Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
9.2
Location
8.4
Staff & service
7.4
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Feb 3, 2026
Clean room, friendly staff and comfortable bed. We took the half board option- evening meal was great.
Graham
Graham, 1-night trip
Verified
8/10 Very good
Apr 8, 2026
We had half board and the food, the staff were very good. The internet was very poor. The bedrooms a bit tired.
Ian
Ian, 2-night trip
Verified
10/10 Exceptional
Jan 31, 2024
I highly recommend taking all your meals in the restaurant. Top quality food and well worth the calories!
Shawna
Shawna, 2-night trip
Verified
10/10 Exceptional
May 10, 2023
Hotel is charming and in a quite setting. Basic facilities but okay for an overnight stay not a longer period.
Jane
Jane, 1-night trip
Verified
8/10 Very good
Dec 3, 2024
Top view
Laurent
Laurent, 1-night trip
Verified
8/10 Very good
Feb 4, 2026
Grande chambre et salle de douche pratique. Le personnel sympathique et pour les repas du soir et les petits déjeuners pour la première fois depuis que nous sommes au GRANDE CANARIE une personne nous a tout expliquée en Français. Petits déjeuners copieux ainsi que les plats du diner
jean-luc
jean-luc, 1-night trip
Verified
10/10 Exceptional
Jan 22, 2026
Online innsjekking som er enkel og grei.
Greie rom. God middag, og ok frokost.
Gjertrud
Gjertrud, 1-night trip
Verified
8/10 Very good
Jan 5, 2026
Väldigt god mat i restaurangen, både på kväll och frukost. Personligt och mysigt hotell. Inget lyx men motsvarade helheten på platsen.
Marcus
Marcus, 2-night trip
Verified
8/10 Very good
Dec 10, 2025
Zimmer war sauber, Personal sehr zuvorkommend und hat mir die Tücken des Code-Schlosses näher gebracht.
Iwan
Iwan, 1-night trip
Verified
10/10 Exceptional
Sep 18, 2025
Alojamiento encantador
Encuentro que El Refugio ha mejorado en cuanto a comodidad (colchones y almohadas) y detalles en la sala común. La cocina como siempre, muy buena. Para mí ya es un lugar al que ir a disfrutar de la cumbre de la isla.
Patricia
Patricia, 2-night trip
Verified
4/10 Fair
Mar 10, 2025
Kall och hård säng.
Extremt svårt att checka in på internet. Kallt rum i mars, tunna filtar i stället för rejäla täcken. Hårda madrasser.
Vackra omgivningar enda merit.
Christian
Christian, 2-night trip
Verified
10/10 Exceptional
Jan 24, 2025
Flott beliggenhet
Koselig rom på fjellet. Mulig med online innsjekking dersom man ankommer hotellet etter kl 17. God middag og frokost.
Gjertrud
Gjertrud, 1-night trip
Verified
6/10 Good
Jan 17, 2025
Pas de critique sur l'hôtel et le restaurant attenant. Mais recevoir 2 mels par jour pour que je fasse le chek in en ligne et que j'arrive avant 17h,ce fut agaçant.
maryse
maryse, 1-night trip
Verified
10/10 Exceptional
Nov 11, 2024
Vackert läge och trivsamt
Björn
Björn, 4-night trip
Verified
10/10 Exceptional
Sep 2, 2024
La verdad es que le pondría un 10 por la amabilidad de todo el personal, el desayuno que aunque no es muy variado pero es de calidad, las cenas son estupendadas, la sala común, el jardín y la piscina son muy agradables, el entorno es maravilloso, la limpieza exquisita... pero el colchón es incómodo y hay muchos comentarios sobre ello como para hacerles caso ya que el descanso es fundamental.
Eduardo
Eduardo, 2-night trip
Verified
10/10 Exceptional
Apr 13, 2024
Très bonne restauration, couple charmant à notre écoute.
Jean Paul
Jean Paul, 2-night trip
Verified
4/10 Fair
Apr 9, 2024
Zuerst hätten wir eine Mindestdauer von 2 Nächten buchen müssen, was aber ein paar Tage vor dem Reisedatum zum Glück auf 1 Nacht reduziert wurde.
Zum Glück! Denn die (benötigte) Heizung war kaputt und das Bett sehr unbequem. So unbequem, dass einer von uns beiden in der Bibliothek übernachtet hat. Der andere von uns ist im äußerst hellhörigen Zimmer geblieben und hat immerhin ein paar Stunden länger geschlafen.
Die Bibliothek war eigentlich echt super, weil man von dort aus auf beide Meerseiten blicken kann. Auch die kleine Kaffeeecke und die rustikale Zimmereinrichtung waren OK.
Uncool war auch, dass das kleine Schwimmbad im April noch nicht benutzbar war, und die Betreiber des Restaurants erst nach mehrmaligem Nachfragen gesagt haben, dass es nur das Tagesmenü zum Essen gibt.
Thomas
Thomas, 1-night trip
Verified
8/10 Very good
Feb 12, 2024
Mukava yöpymispaikka
Sopii 1 - 3 yön majoitukseen. Aamiainen hyvä ja riittävä. Illallista saatavana , suosittelen. Korkealla vuoristossa oleva paikka. Jos pidät ulkona olosta, patikoinnista ja maisemista, tämä on sinun paikkasi.
Timo
Timo, 1-night trip
Verified
6/10 Good
Sep 3, 2023
Colchón de la habitación nº 2, horrible
ALFREDO
ALFREDO, 1-night trip
Verified
4/10 Fair
Aug 5, 2023
Habitaciones muy pequeñas y las duchas poco prácticas (se inunda el baño)
José María
José María, 1-night trip
Verified
8/10 Very good
Aug 4, 2023
Sitio muy tranquilo y bien localizada
FIDEL ERNESTO
FIDEL ERNESTO, 1-night trip
Verified
10/10 Exceptional
Apr 19, 2023
Hôtel plein de charme
Excellent séjour de 2 nuits : hôtel bien situé au cœur des montagnes, à proximité de sentiers de randonnée magnifiques.
Excellent accueil (couple de français installé à Gran Canaria) et restaurant de qualité: fondue, petit déjeuner copieux et varié...
Michel
Michel, 2-night trip
Verified
2/10 Poor
Jan 26, 2023
Fazit: Tun Sie sich selbst einen Gefallen und suchen Sie sich ein anderes Hotel aus!
Die Realität entspricht leider überhaupt nicht den schönen Bildern im Internet. Das ganze Hotel ist in einem sehr schlechten Zustand und Bedarf dringend einer Sanierung. Die Zimmer sind klein und sehr hellhörig, die Möbel abgewohnt, die Betten durchgelegen und unbequem, überall kommen Ameisen aus den Fugen (bei uns sogar bis in die Rucksäcke). Die alten Holzfenster lassen sich nicht vernünftig öffnen und schließen. Klimaanlage war defekt. Die Badezimmer sind winzig und die Dusche hat keinen vernünftigen Spritzschutz und läuft nicht richtig ab, sodass man jedes Mal das ganze Badezimmer flutet und wenn man Pech hat auch das Zimmer.
Die Sauberkeit ist verbesserungswürdig.
Die Gemeinschaftsräume wirken ebenfalls nicht einladend.
Das Frühstück ist miserabel (Auswahl, Qualität und Service) und ist eher wie in einer Jugendherberge/Hostel als in einem 3-Sterne-Hotel. Abendessen für 20/25€ pro Person zzgl. Getränke haben wir daher vorsichtshalber gar nicht erst ausprobiert.
Allein wegen des Hotels sollten sie sich lieber einen anderen Standort als „Cruz de Tejeda“ aussuchen, wie etwa Tejeda oder Artenara. Hinzu kommen, dass es nur ein Restaurant gibt und die Küche dort meist schon um 16 Uhr spätestens aber um 17 Uhr schließt und wenn Sie Pech mit dem Wetter haben (was zumindest im Winter sehr häufig der Fall ist), Cruz de Tejeda den ganzen Tag in dicken Wolken steckt, es stürmt und regnet.
Mara
Verified
8/10 Very good
Apr 11, 2022
Très bien pour la randonnée
Établissement très bien situé pour les amoureux de la randonnée. Confort spartiate mais l'essentiel est là.Un grand salon où un micro onde serait le bienvenu à côté de la bouilloire et de la cafetière. C'est notre 2ème séjour.
yvette
yvette, 2-night trip
Verified
10/10 Exceptional
Feb 15, 2022
A very nice place
It is a very nive place to stay
A fantastic contrast to the beaches of GC
We shure come back!!