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URSO Hotel & Spa

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In the heart of Madrid, URSO Hotel & Spa offers a luxurious retreat with a fireplace in the lobby and an indoor pool. Savor Spanish cuisine at Casa Felisa or unwind with a massage at the onsite spa. With free in-room WiFi, dry cleaning services, and helpful staff, this hotel near Gran Via is perfect for relaxation.
VIP Access

Reviews

9.6 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour health club
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • Hot tub
  • 24-hour room service

Feel at home (6)

  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Espresso maker
The current price is $478
$526 total
includes taxes & fees
Jun 14 - Jun 15

Why we love this property

Work, play, thrive
Located in the city center and shopping district, this hotel offers meeting rooms and a full-service spa. Guests can enjoy 24-hour room service after a workout.
Taste of Spain
Spanish delights await with local ingredients that shine. Vegans and vegetarians enjoy plentiful options, from breakfast buffet to champagne service.
Wellness escape
This hotel offers peace with a spa featuring aromatherapy, massages, and body treatments. A sauna, hot tub, and steam room complete the rejuvenating experience.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, desk

Superior Double Room

9.4 out of 10
Exceptional
(9 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite

Suite | Premium bedding, minibar, in-room safe, desk

Suite

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, Terrace

Suite, Terrace | Premium bedding, minibar, in-room safe, desk

Suite, Terrace

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, Terrace

Junior Suite, Terrace | Premium bedding, minibar, in-room safe, desk

Junior Suite, Terrace

  • City view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 4 Twin Beds

View all photos for Deluxe Double or Twin Room, Garden View

Deluxe Double or Twin Room, Garden View | Premium bedding, minibar, in-room safe, desk

Deluxe Double or Twin Room, Garden View

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Double or Twin Room, Garden View

Junior Double or Twin Room, Garden View | Premium bedding, minibar, in-room safe, desk

Junior Double or Twin Room, Garden View

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Map
Mejía Lequerica 8, Madrid, Madrid, 28004

What's nearby

  • Paseo de la Castellana - 6 min walk - 0.6 km
  • Plaza de España - Princesa - 10 min walk - 0.8 km
  • Gran Via - 10 min walk - 0.9 km
  • Plaza de Cibeles - 11 min walk - 1.0 km
  • Puerta del Sol - 16 min walk - 1.4 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive
  • Calanas Station - 5 min drive
  • Madrid Recoletos Station - 10 min walk
  • Madrid Principe Pio Station - 29 min walk
  • Tribunal Station - 4 min walk
  • Alonso Martinez Station - 4 min walk
  • Bilbao Station - 6 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪La Petisqueira II - ‬1 min walk
  • ‪Makkila - ‬2 min walk
  • ‪Aux Merveilleux de Fred - ‬1 min walk
  • ‪Lola 09 - ‬2 min walk
  • ‪Bulevar - ‬2 min walk

About this property

URSO Hotel & Spa

  • When you stay at URSO Hotel & Spa, you'll be within a 15-minute walk of Gran Via and Paseo de la Castellana. You can visit the spa to indulge in massages, body wraps, or aromatherapy, and Casa Felisa serves Spanish cuisine. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a 24-hour health club. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Tribunal Station is 4 minutes and Alonso Martinez Station is 4 minutes.

At a glance

DONE

Hotel size

    • 78 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 18 lbs per pet)*
    • Service animals welcome
    • Specific rooms only*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 30.80 per day)
    • Onsite valet parking (EUR 33 per day)
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Babysitting (surcharge)

What to do

  • Golf lessons nearby

Working away

  • Meeting rooms
  • Conference center (1884 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1913
  • Safe-deposit box at front desk
  • Library
  • Fireplace in lobby
  • 24-hour health club
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Mediterranean architecture

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • 40-cm flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient toilets only

Special features

Spa

URSO SPA has 4 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Dining

Casa Felisa - This restaurant specializes in Spanish cuisine.

Awards and affiliations

Eco-Certified Property
This property participates in the Bioscore Sustainability and Biosphere, programs that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Small Luxury Hotels of the World.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 38.5 per person
  • Airport shuttle service is offered for an extra charge of EUR 90 per vehicle (one-way)
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Spa access is available for an extra charge of EUR 35 per night

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 105 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 50 per pet, per night

Parking

  • Self parking costs EUR 30.80 per day
  • Valet parking costs EUR 33 per day

Pool, spa, & gym (if applicable)

  • Guests under 14 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property will place an authorization for the full amount of the reservation on guest credit card at check-in.

Also known as

Hotel Urso
Hotel Urso Madrid
Urso Madrid
URSO Hotel Madrid
URSO Hotel Madrid
URSO Hotel
URSO Madrid
Hotel URSO Hotel & Spa Madrid
Madrid URSO Hotel & Spa Hotel
Hotel URSO Hotel & Spa
URSO Hotel & Spa Madrid
URSO Hotel Spa
Hotel Urso
URSO
URSO Hotel Spa
URSO Hotel & Spa Hotel
URSO Hotel & Spa Madrid
URSO Hotel & Spa Hotel Madrid

Frequently asked questions

Does URSO Hotel & Spa offer free cancellation for a full refund?

Yes, URSO Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at URSO Hotel & Spa?

Yes, there's an indoor pool.

Are pets allowed at URSO Hotel & Spa?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 18 lbs per pet. There's a charge of EUR 50 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at URSO Hotel & Spa?

Yes. Self parking costs EUR 30.80 per day. Valet parking costs EUR 33 per day. Electric vehicle charging is available.

Is airport shuttle service offered by URSO Hotel & Spa?

Yes, an airport shuttle is available. The charge is EUR 90 per vehicle one-way.

What are the check-in and check-out times at URSO Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at URSO Hotel & Spa?

No, this hotel doesn't have a casino, but Casino Gran Via (11-min walk) is nearby.

What is there to do at URSO Hotel & Spa and nearby?

URSO Hotel & Spa has a spa and an indoor pool, as well as a 24-hour health club.

Are there restaurants at or near URSO Hotel & Spa?

Yes, Casa Felisa offers Spanish cuisine.

Does URSO Hotel & Spa have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around URSO Hotel & Spa like?

URSO Hotel & Spa is in Madrid Centro, a short 4-minute walk from Tribunal Station and 11 minutes' walk from Gran Via.

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Reviews

URSO Hotel & Spa Reviews

9.6

Exceptional

9.8

Cleanliness

9.2

Location

9.6

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was fresh, high-quality, and offered a variety of options. (8 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Spa
Restaurant
Location
Neighborhoods
Bar
Amenities
Massage

Reviews

Verified

10/10 Exceptional

The staff is wonderful The breakfast manager and staff were very friendly, pleasant and helpful My adult son and me loved the variety of food options. The room housekeepers were very nice and available at any time
martin, 4-night trip
Verified

10/10 Exceptional

Beautiful property, and wonderful and attentive staff. The hotel is located in a central area and walkable to most attractions. Highly recommend
Robyn, 3-night trip
Verified

10/10 Exceptional

Very nice stay at hotel Urso Lovely design by using historic building with modern architecture with taste Very nice in house restaurant
arnaud, 2-night trip
Verified

10/10 Exceptional

Great hotel and breakfast, ideal location
Martin, 3-night trip
Verified

10/10 Exceptional

Excellent room quality, service and location. Perfect for exploring central Madrid!
Derek, 5-night trip
Verified

6/10 Good

Great location and really nice hotel — stylish and comfortable rooms. Only downside was a few surprise charges: they have a coffee machine in the room but charge for the pods (a first for me!), and spa access isn’t included (additional €35pp), even though that wasn’t mentioned on listing on Hotels.com (and trying to get hotels.com to rectify this has been a nightmare which is still ongoing). If you do want to stay here probably better to book direct if you plan to use the spa as they have rates with spa usage included.
Kam, 1-night trip
Verified

10/10 Exceptional

A 5 star hotel , really good service and old school charm
Jay, 1-night trip
Verified

10/10 Exceptional

Fantastic stay, fantastic dinner and drinks.
Natalie, 1-night trip
Verified

10/10 Exceptional

Wonderful stay! Beautiful property, well maintained and great service.
miguel r, 2-night trip
Verified

10/10 Exceptional

The staff is super helpful and we had a nice room everything was great
Rayah, 4-night trip
Verified

10/10 Exceptional

Wonderful welcome, service … the food was delicious
Doble, 1-night trip
Verified

10/10 Exceptional

Very nice stay at hotel URSO in Madrid Very well located to visit by walking the city Very friendly staff Lovely restaurant
arnaud, 2-night trip
Verified

10/10 Exceptional

Perfect hotel in the middle of Madrid

This hotel was absolutely perfect, the service was phenomenal, the location was great, the rooms were exceptionally comfortable. I couldn't recommend it more.
Christy, 4-night trip
Verified

10/10 Exceptional

Such a nice hotel with friendly staff. First class all the way around
Jeremy, 1-night trip
Verified

8/10 Very good

Excellent location, spotty service at reception counter. Couple of associates (nameless..) selectively wait on guests when checking in… Very unfortunate
Laura, 3-night trip
Verified

10/10 Exceptional

Urso Hotel Madrid is, without exaggeration, one of the best hotel experiences I’ve ever had. From the moment you arrive, the staff is simply unbeatable — genuinely warm, attentive, professional, and always one step ahead of your needs. You feel truly welcomed and taken care of at all times. The service is on another level: incredibly smooth, thoughtful, and consistently excellent. Every detail is handled with precision and care, making the entire stay feel effortless and luxurious. The hotel itself is stunning — elegant, beautifully designed, and impeccably maintained. Rooms are comfortable, quiet, and refined, offering the perfect balance between luxury and relaxation. And the location is unbeatable: right in the heart of Madrid, walking distance to the best restaurants, boutiques, cultural spots, and neighborhoods, yet peaceful and serene once you’re inside the hotel. Urso is not just a place to stay — it’s an experience. If you’re looking for excellence, comfort, and truly outstanding hospitality in Madrid, this is the place. I can’t recommend it highly enough and will absolutely be back.
Yasser J, 11-night trip
Verified

10/10 Exceptional

My Home in Madrid

My favorite place in Madrid. Excellent location, beautiful building and rooms in addition to Oustanding service, make it a five star experience.
Juan, 2-night trip
Verified

10/10 Exceptional

Brought welcome fruits and chocolates and offered welcome drinks also
Kyung, 2-night trip
Verified

10/10 Exceptional

The hotel is in a beautiful building and the interior is warm cozy and professionally decorated. It makes you feel like you are sitting in an upscale Manhattan apartment. The staff couldn’t be nicer, spoke excellent English and were very accommodating. The room was huge and very comfortable.
Amy, 4-night trip
Verified

10/10 Exceptional

Luxurious Stay

A gorgeous jewel box of a hotel in a great neighborhood of Madrid. The service is fantastic, the amenities are beautiful, and the room was super comfortable. There is a lot of attention to detail in this hotel. We were sorry we only were able to stay for one night!
Sekiya, 1-night trip
Verified

10/10 Exceptional

Beautiful property with a very luxurious feel. Staff were all incredibly friendly and accommodating. The piano in the lobby at night was a lovely bonus. Rooms were cleaned daily and water/chocolates provided in the evenings. Everything was clean and the rooms were very quiet. We were on the first floor directly across from the breakfast/brunch room - we like to sleep in late and we were never woken by noise in the morning. Location was excellent, right across from a nice little coffee shop and a market. Walking distance to the centre of town and easy access to transit. Could not recommend it more. I will definitely be back the next time I am im Madrid.
Alexandra, 5-night trip
Verified

10/10 Exceptional

This is an amazing hotel, and the staff does their best to give you the best experience. The room was really comfortable. I would return to this hotel. I enjoyed the piano time and breakfast. I only had a poor experience at the hotel restaurant over dinner, which did not match the expectations created by the high-quality hotel. I suggest looking outside for dinner.
Manuel Alejandro Arias, 4-night trip
Verified

10/10 Exceptional

It was my second stay with URSO and if I am ever back in Madrid it will be where I stay again. There is something very special about the hotel from the decor (absolutely in love with the lobby/lounge area filled with fresh flowers & beautiful ceramics) to the staff service. The little touches they provide in the room, from turn down service to sweets on your last night. I will recommend all my friends & family to stay here if they are ever in Madrid. It truly was the best part of our vacation & they even accommodated our early check in since we came in on a red eye flight & had been traveling all night long. Love the live piano nights & having tea in the lounge. My massage in the spa was lovely. Would recommend just that they elevate the buffet breakfast options, other than that everything was perfect!
Wendy, 2-night trip
Verified

10/10 Exceptional

Our hotel stay was genuinely exceptional. Upon our arrival, we were warmly welcomed by Krikop (I hope I have his name correct). He not only assisted with our bags but also placed them in our room while we completed the check-in process. Liz at the bar was truly wonderful, providing some excellent recommendations. I looked forward to seeing her every time I visited for a cocktail. The receptionists were gems; they kindly gave my son a puzzle and some coloring pencils and a book. We requested a crib as soon as we arrived, and it was promptly delivered. Room service was fabulous and greatly enhanced our unpacking and settling-in experience. Housekeeping left a lasting impression; it was possibly the best service I've ever seen. Although I usually stay at Marriott properties due to my job, my family and I made an exception and truly loved our stay here. Despite some light construction noise in the morning, the overall experience was so delightful that we didn't mind the noise. Each night, we received a thoughtful letter about the weather and a treat. When it was pouring outside, a bellman kindly allowed me to use his umbrella so I could cross the street and grab some coffee. I don't remember his name, but I believe he was from Venezuela. The neighborhood is fantastic, with an array of local restaurants, cafes, and a kids' playground to enjoy.
Melissa, 3-night trip
Verified

10/10 Exceptional

We had a lovely family stay at Urso Hotel in Madrid. Beautifully designed, perfectly located, and very comfortable. The staff was warm and attentive, making us feel truly welcome. We would definitely return.
Nelson, 1-night trip