Hotel Santa Maria Cancun

Property class: 3.5
Hotel within easy reach of Cancun Mall

Choose dates to view prices

At Hotel Santa Maria Cancun, you'll be just a 5-minute drive from Ultramar Ferry Puerto Juárez and Cancun Mall. Other features include a terrace and a garden.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Main amenities (9)

  • Daily housekeeping
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • ATM/banking services
  • Vending machine
  • Concierge services
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Free self parking
The current price is $27
$37 total
includes taxes & fees
Sep 25 - Sep 26

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, 2 Double Beds

Two beds with wooden headboards, a small wooden nightstand with a plant, and a red and white bedspread.

Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Two single beds with wooden headboards, a small bedside table with a plant, and a colorful artwork on the wall.

Superior Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Suite

1 bedroom, desk, WiFi, bed sheets

Standard Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Suite

A single bed with a wooden headboard in a room with red walls and white trim.

Standard Suite

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 2 Double Beds

A hotel room with two single beds, a wooden nightstand with a small table, and a plain white wall with a no-smoking sign.

Suite, 2 Double Beds

7.0 out of 10
Good
(4 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Superior Room

A hotel room with a bed, a desk, a chair, and a painting on the wall.

Standard Superior Room

7.4 out of 10
Good
(3 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Double Beds

A hotel room with two single beds, a wooden headboard, a small table, and a window with curtains.

Superior Room, 2 Double Beds

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Cancun, QROO

What's nearby

  • Mercado 23 - 11 min walk - 1.0 km
  • Las Palapas Park - 17 min walk - 1.5 km
  • Plaza 28 - 3 min drive - 1.8 km
  • Benito Juarez Municipal Building - 3 min drive - 1.4 km
  • Cancun Mall - 4 min drive - 2.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 27 min drive

Restaurants

  • ‪El Paisano Del 23 - ‬9 min walk
  • ‪La Suegra - ‬10 min walk
  • ‪Cremeria Ysalchichoneria 4 Hermanos - ‬10 min walk
  • ‪El Pocito - ‬4 min walk
  • ‪Happy Cake - ‬6 min walk

About this property

Hotel Santa Maria Cancun

  • At Hotel Santa Maria Cancun, you'll be just a 5-minute drive from Ultramar Ferry Puerto Juárez and Cancun Mall. Other features include a terrace and a garden.

At a glance

Hotel size

    • 49 rooms

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 6 PM
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas

Parking

    • Free onsite self parking
    • Onsite parking limited

Other information

    • Designated smoking areas
    • No alcohol allowed onsite

Property amenities

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance

Facilities

  • 1 building/tower
  • ATM/banking
  • Garden
  • Terrace

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • WiFi

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

Policies

Extra-person charges may apply and vary depending on property policy.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard

Property Registration Number 002-025-001877/2026

Also known as

Dogtown Suites

Dogtown Suites Cancun

Dogtown Suites Hotel

Dogtown Suites Hotel Cancun

Santa Maria Cancun

Hotel Santa Maria Cancun Hotel

Hotel Santa Maria Cancun Cancun

Hotel Santa Maria Cancun Hotel Cancun

Frequently asked questions

Does Hotel Santa Maria Cancun offer free cancellation for a full refund?

Yes, Hotel Santa Maria Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Santa Maria Cancun?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Santa Maria Cancun?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Hotel Santa Maria Cancun?

Check-in start time: 3 PM; Check-in end time: 6 PM. Check-out time is noon.

Is there an onsite casino at Hotel Santa Maria Cancun?

No, this hotel doesn't have a casino, but PlayCity Casino (4-min drive) and Royal Yak Casino and Sports Book (5-min drive) are both nearby.

What is there to do at Hotel Santa Maria Cancun and nearby?

Hotel Santa Maria Cancun has a garden.

What's the area around Hotel Santa Maria Cancun like?

Hotel Santa Maria Cancun is a short 17-minute walk from Las Palapas Park and 10 minutes' walk from Mercado 23.

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Reviews

Hotel Santa Maria Cancun Reviews

7.2

Good

7.6

Cleanliness

6.0

Location

7.8

Staff & service

7.0

Property conditions & facilities

Popular mentions

Room
Service staff
Food
Microwave
Location
Value
Restaurant

Reviews

Verified review

8/10 Very good

Beautiful tree growing through the hotel. Friendly staff.
Verified review

8/10 Very good

The place was good & clean there was parking free too , great staff , neighborhood so/so great mexican restaurant across the street
Verified review

8/10 Very good

Very helpful staff
Verified review

10/10 Exceptional

Clean, ac works great, friendly staff.
Verified review

10/10 Exceptional

Good value, very clean and safe! close to market 23 where there is plenty of food options. several supermarkets within 15 min walk. Only a bit of noise can be heard from traffic on the street.
Verified review

10/10 Exceptional

Todo excelente
Verified review

10/10 Exceptional

Very gracious staff
Verified review

8/10 Very good

Good price and theres close market to shop 👍
Verified review

10/10 Exceptional

Very clean hotel, short distance to a food market, good Wi-Fi. A nice cheap restaurant right across the street after 6pm.
Verified review

10/10 Exceptional

In the middle of the hotel there is a tree! There is a parking space, the workers are so nice! I loved the hotel so I extended my stay 7 days more. Highly recommended! Thank you for taking care of the beautiful tree.
Verified review

10/10 Exceptional

The hotel was good. But the room we got was located in the front and noise was very bad. Get a rear room.
Verified review

2/10 Poor

I would not recommend this hotel at all. The bed sheets are rags in pieces, the towels seems like trash, the window of the shower and restroom was broken, allowing people from outside to peek inside, real terrible conditions, I had to get away and book another room as we were not feeling safe no more. DON’T GO THROUGH THE HELL AND NIGHTMARE WE WENT TROUGH, JUST STAY AWAY FROM THIS PLACE.
Verified review

10/10 Exceptional

I like and secure and oueceful and clean Thanks you
Verified review

10/10 Exceptional

Exc
Verified review

6/10 Good

No hot water..no pool
Verified review

4/10 Fair

Area was bad. No elevator. No phone in the rooms. Staff rude and wouldn’t even acknowledge us.
Verified review

2/10 Poor

They charged me upon entering the hotel while expedia had already charged me! They are thieves
Verified review

2/10 Poor

There was no hot water and I went to report it and they only told me to leave the faucet open until hot water came out (hot water never came out).
Verified review

2/10 Poor

Place smelled bad as soon as you walked in. The door of our room was open. Overpriced for not having hot water, no fridge, limited towels (2) Room very hot. Sheets feel like toilet paper. They also don’t have an elevator or you get the 3rd floor you have to carry everything up and down the stairs. Service was very poor. Do not recommend. Waste of money
Verified review

4/10 Fair

I reserv for one person a ine room with queen bed , having refrigerator with microwave as it was shoing on the picture...instead they give me a larger room with two twin bed with no refrigerator and no microwave...my explanation and request was neglected..my request to see or talk to manager hed no respond...they asked me if i want have what i reserved, i should pay 150 pesos extra...that is radicollous!!!
Verified review

4/10 Fair

When I requested the room I reserved upon arrival I was told they didn’t have my room available and I arrived during my check in window. It was upsetting because I got two separate rooms for me and my daughter the 1st night and she was afraid so she ended up sleeping in my room. I went back to customer service the next day to request my reservation again for two beds in one room. Everything was inconvenient. Definitely do not recommend.
Verified review

6/10 Good

Adequate Hotel in a Bad Location.

The hotel is situated on a busy main road with few bars and restaurants nearby although there are convenience stores and a McDonalds about 10 minutes walk away. I booked a Superior Room, but there was no wardrobe/closet to hang my clothes, or a safe. The shower provided hot water when required. The A/C worked well and the bed was comfortable. The wi-fi in the room worked well. My room door lock was key operated and the lock did not look or feel robust. The receptionists were very pleasant and helpful, making phone calls for me and hailing taxis. Smoking is allowed on the balcony to the front of the hotel, but no ashtrays are provided and rubbish e.g. pizza boxes, plastic cups is allowed to collect there. There is no hotel bar or restaurant. The nearest place to eat is a taco restaurant directly opposite. Take the R-1 bus to the Hotel Zone. The bus stop is about a 10-15 minute walk away. The area surrounding the hotel is not safe after midnight and it's best to be in your room by then. For the price, it was more adequate, but due to few shops and restaurants nearby, I checked out after night 3 of my 7 night reservation.
Verified review

8/10 Very good

todo bien, buena ubicación y precio razonable
Verified review

10/10 Exceptional

Si habitación limpia
Verified review

10/10 Exceptional

Habitaciones muy lindas y relativamente baratas