Experience the tranquility of Hotel La Plazuela, where lush gardens and modern comforts blend seamlessly. Savor your favorite coffee at the cafe, indulge in a meal at the restaurant, or unwind with luggage storage and tour/ticket assistance.
Museo Guillermo Leon Valencia - 2 min walk - 0.2 km
Caldas Park - 3 min walk - 0.3 km
Popayán Cathedral - 3 min walk - 0.3 km
Getting around
Popayan (PPN-Guillermo Leon Valencia) - 6 min drive
Restaurants
La Cosecha Parrillada - 2 min walk
Juan Valdez Café - 3 min walk
Taller de Cocina - 2 min walk
Cafe Cauca - 4 min walk
Antojitos Mexicanos - 7 min walk
About this property
Hotel La Plazuela
Enjoy your visit to Popayán with a stay at Hotel La Plazuela. Guests will have free perks like WiFi and self parking.
At a glance
DONE
Hotel size
29 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Check-out time is 1 PM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
Parents must have child's birth certificate and photo ID*
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free offsite parking within 459 ft
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Coffee shop
Room service (limited hours)
Working away
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Banquet hall
Outdoor furniture
Colonial architecture
Accessibility
Wheelchair accessible
Wheelchair-accessible registration desk
Low-height counter/sink
Grab bar near toilet
Tile flooring in room
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Ceiling fan
Sleep well
Down comforter
Soundproofed rooms
Premium bedding
What to enjoy
Heated floors
Freshen up
Rainfall showerhead
Shower only
Soap and shampoo
Towels
Toilet paper
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe (laptop compatible)
Access via exterior corridors
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
Children & extra beds
Rollaway beds are available for COP 60000.0 per night
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Property Registration Number 4878
Also known as
Hotel La Plazuela Popayan
La Plazuela Popayan
Hotel Plazuela Popayan
Hotel Plazuela
Plazuela Popayan
Hotel La Plazuela Hotel
Hotel La Plazuela Popayán
Hotel La Plazuela Hotel Popayán
Frequently asked questions
Does Hotel La Plazuela offer free cancellation for a full refund?
Yes, Hotel La Plazuela does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel La Plazuela?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel La Plazuela?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel La Plazuela?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 1 PM.
Is there an onsite casino at Hotel La Plazuela?
No, this hotel doesn't have a casino, but Gran Casino Popayán (3-min drive) is nearby.
What is there to do at Hotel La Plazuela and nearby?
Hotel La Plazuela has a garden.
Are there restaurants at or near Hotel La Plazuela?
Yes, there's an onsite restaurant.
What's the area around Hotel La Plazuela like?
Hotel La Plazuela is a short 5-minute walk from University of Cauca and 2 minutes' walk from Caldas Park.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.2
Location
9.0
Staff & service
9.0
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Jan 20, 2026
Friendly and courteous staff
Very clean room
Excellent location
Private parking
Quaint historic building
Jacques
Jacques, 1-night trip
Verified
10/10 Exceptional
Feb 8, 2026
Wonderful location, staff, room and services. I highly recommend La Plazuela. I will stay here whenever I come back to Popayán.
Victor
Victor, 4-night trip
Verified
10/10 Exceptional
Dec 9, 2025
Lovely little hotel with all great amenities (excellent hot water) and quiet rooms with a beautiful courtyard. Convenient location walkable to anywhere in the town. Very happy and would definitely recommend
Erle
Erle, 1-night trip
Verified
10/10 Exceptional
Jan 2, 2025
Excellent service !
Mauricio
Mauricio, 3-night trip
Verified
8/10 Very good
Jan 11, 2024
Yes , I would happily stay here again !
Lovely old hotel with a perfect location in el centro . The thing that makes it so good is the staff , they are charming and helpful - usually with a smile ! Muchas gracias a todos !👌👍👍
Josephine
Josephine, 5-night trip
Verified
6/10 Good
Oct 10, 2024
Charming and Aesthetically pleasing heritage structure, kind staff, great location, spacious rooms, modern bathrooms, but TERRIBLE HARD beds - took painkillers to sleep. They charge for the very small breakfast they offer - a set menu, and it’s not good. We would choose a different property next time. #1 most important hotel rule - a comfortable bed. Everything else is fluff…🙂
Bradley
Bradley, 2-night trip
Verified
10/10 Exceptional
Feb 14, 2026
Very nice. Colonial hotel in the city center two blocks from the plaza central and 10 minutes from the airport. Nice rooms, upgraded bathrooms with hot water 24/7. Good value. Recommended
Grete
Grete, 2-night trip
Verified
10/10 Exceptional
Dec 3, 2025
One of the coolest, nicest hotels we’ve stayed at in Colombia!
Matthew
Matthew, 1-night trip
Verified
10/10 Exceptional
Aug 17, 2025
Comfortable hotel. Great service.
Aaron
Aaron, 1-night trip
Verified
8/10 Very good
Jul 22, 2023
Very friendly staff, good breakfast and clean
Felix
Felix, 2-night trip
Verified
8/10 Very good
May 17, 2023
Beautiful but noisy at times
Great place. Unfortunately our room was facing a busy street so was very noisy. We were frequently awakened by car horns. Get a room on the quiet side.
THOMAS
THOMAS, 3-night trip
Verified
8/10 Very good
Oct 30, 2023
Sound reverberates through this hotel and conversations, footsteps, and restaurant noise is amplified. Outside street noiae is loud, too. It's quiet through the night, though, as el centro shuts down relatively early here.
Herman
Herman, 2-night trip
Verified
8/10 Very good
Jan 24, 2025
Noisy parties negate all the good..
The good part… the bed, linens, television was new, big, good signal. Central location on a busy corner. Internal sliders successfully block the street noise. Ceiling fan.
The bad.. breakfast should be included.
The worst. The pizzeria that opens into the courtyard is used for parties. This means loud, live , amplified music. So loud that you cannot watch the television and certainly cannot sleep. I stayed for more than a week. I will be returning to Popayan but I will never again stay at La Plazuela.These noisy parties are very inconsiderate to hotel guests and ruined my experience.
david
david, 8-night trip
Verified
10/10 Exceptional
Mar 7, 2026
Cuebta con punto de carga para vehiculos electricos
Carlos
Carlos, 1-night trip
Verified
10/10 Exceptional
Feb 22, 2026
Habitación para un buen descanso y trato del.persobal en recepción y restaurante inmejorable
GUSTAVO
GUSTAVO, 1-night trip
Verified
8/10 Very good
Feb 17, 2026
Excelente servicio, ubicación, amabilidad del personal
Alfredo
Alfredo, 2-night trip
Verified
10/10 Exceptional
Dec 21, 2025
Excelente infraestructura el hotel es hermoso y la atención de todos me encantó y el restaurante muy bueno, súper recomendado, un saludo a todos
Hernan Alonso
Hernan Alonso, 3-night trip
Verified
8/10 Very good
Nov 28, 2025
Habitación amplia, personal muy atento, buen desayuno.
Creo que sería bueno un mini bar en la habitación, hace falta. Y las toallas ya ameritan un cambio
CARDEKO Sm
CARDEKO Sm, 1-night trip
Verified
10/10 Exceptional
Sep 23, 2025
todo es muy bueno en este encantador hotel.
Julio
Julio, 1-night trip
Verified
6/10 Good
Sep 18, 2025
Sencillo y limpio pero incómodo y ruidoso
Un hotel sencillo, cama cómoda y limpio.
Personal al amable aunque no presenta solución a problemas. La habitación asignada 107 está al lado de la cocina y la lavandería, así que hay ruido permanente. Solicite cambio pero no fue posible. Posiblemente asignaron esa habitación por la tarifa conseguida en Hotels.
En la noche, el ventilador es insuficiente para mantener la habitación fresca, hace mucho calor, es muy incómoda la temperatura en la habitación y no se puede descansar bien.
Carolina
Carolina, 2-night trip
Verified
10/10 Exceptional
Sep 2, 2025
Excelente servicio, ubicado en todo el centro de Popayán, habitaciones confortables.
Dilson
Dilson, 1-night trip
Verified
10/10 Exceptional
Aug 27, 2025
MUy lindo, cerca de todo !
El hotel es muy acogedor y cómodo ; muy buena relacion calidad - precio, esta muy cerca de todos los atractivos del centro de Popayan. el desayuno es super completo y delicios. Lo recomeindo muchisimo !