Crystal Crown Hotel

Property class: 3
Hotel with outdoor pool, near KSL City Mall

Choose dates to view prices

At Crystal Crown Hotel, you'll be just a 5-minute drive from Johor Bahru City Square and KSL City Mall. Guests can indulge in massages and enjoy Japanese cuisine at Kirishima Shuzou, which is open for lunch and dinner. An outdoor pool and a sauna are other highlights.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Air conditioning
  • Laundry facilities
The current price is $38
$47 total
includes taxes & fees
Oct 29 - Oct 30

Room options

Available filters for rooms
Showing 10 of 10 rooms

Superior Double Room

  • 29 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

Deluxe Room

  • 36 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Crown Floor King Studio

  • 32 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Executive Studio

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Superior Twin Room

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

Crown Floor Twin Studio

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

Superior Twin Room -Newly Renovated

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

Superior Double Room (Newly Renovated)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Deluxe Room (Newly Renovated)

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Executive Studio (Newly Renovated)

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
117 Jalan Harimau Tarom, Johor Bahru, Johor, 80250

What's nearby

  • KSL City Mall - 5 min walk - 0.5 km
  • Holiday Plaza - 7 min walk - 0.6 km
  • Plaza Pelangi - 10 min walk - 0.9 km
  • Mid Valley Exhibition Centre - 4 min drive - 2.3 km
  • The Mall - 4 min drive - 2.3 km

Getting around

  • Senai International Airport (JHB) - 34 min drive
  • Seletar Airport (XSP) - 37 min drive
  • Singapore Changi Airport (SIN) - 49 min drive
  • Kempas Baru Station - 10 min drive
  • JB Sentral - 11 min drive

Restaurants

  • ‪Kirishima 雾岛酒藏 - ‬1 min walk
  • ‪Restoran Tien Tien Lai 天天来餐室 - ‬2 min walk
  • ‪517 Bak Kut Teh - ‬2 min walk
  • ‪New Lucky Seafood Restaurant - ‬4 min walk
  • ‪Sapa Café - ‬5 min walk

About this property

Crystal Crown Hotel

  • At Crystal Crown Hotel, you'll be just a 5-minute drive from Johor Bahru City Square and KSL City Mall. Guests can indulge in massages and enjoy Japanese cuisine at Kirishima Shuzou, which is open for lunch and dinner. An outdoor pool and a sauna are other highlights.

At a glance

CHECK-IN
2:00pm
CHECK-OUT
12:00pm

Hotel size

    • 264 rooms
    • Arranged over 11 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Other information

    • Smoke-free property

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Reviews

Crystal Crown Hotel Reviews

7.2

Good

7.0

Cleanliness

7.4

Location

7.2

Staff & service

6.6

Property conditions & facilities

Popular mentions

Room
Breakfast
Furniture
Bed
Tickets
Service staff
Wifi
Bathroom
Location
Shopping malls

Reviews

Verified review

10/10 Exceptional

Clean, quiet and spacious room. Accessible to eatery and shopping district by transport
Verified review

10/10 Exceptional

Nice room, and located conveniently near ksl
Verified review

8/10 Very good

Helpful staff
Verified review

8/10 Very good

It is located in a convenient place, surrounded by many shops and restaurants.
Verified review

8/10 Very good

Staff is helpful & attentive
Verified review

8/10 Very good

Spacious, clean and very close to KSL. Large open air food centre next to the hotel.
Verified review

10/10 Exceptional

Friendly staff
Verified review

8/10 Very good

Fast Check in and very good location for good food all around. Rooms need renovations.
Verified review

8/10 Very good

Room is clean. Had asked for a quiet room, but could still hear some traffic noise which is ok for us. Hotel is about 6 minutes’ walk to KSL via a small slightly uphill road lined with houses from the back of the hotel. Staff is courteous.
Verified review

8/10 Very good

Clean Room

The renovated room was quite clean. The staffs were helpful too during our stay.
Verified review

8/10 Very good

Old but Gold

Room looks old, different from posted pictures online. breakfast was great! Staff were very welcoming especially those assigned in the cafe
Verified review

6/10 Good

The renovated rooms was well lighted and the toilet was decently cleaned. The pillows were stained and the beddings were clean but overly used. The towels and pillows required replacing.
Verified review

8/10 Very good

Hotel is old but renovated rooms are available. Its clean and big. Location is good for dining, massages and hair salons. Decent breakfast with accommodating staff. Room were value for money paid. The only issue i faced was toilet bowl in my room had water ponding. After flushing the water does not goes back to the neck of the toilet bowl.
Verified review

6/10 Good

Bus stops, Food choices and malls next to hotel. Bathroom needs repair with a leaking bathtub and a choke basin. Layer dust seem on furniture in the room
Verified review

6/10 Good

11th Flr ( 1120 ) not been "revamp" . Most of the past booking the room looks good as we are frequent visitor. This time round notice this room is dirty especially bathroom !
Verified review

8/10 Very good

Repeat collection of tourists fee

My deluxe room was big,clean and comfortable but when i check in,i was told to pay a $10 rm for tourist fee per room,and when i checking out,the counter staff ask me pay $10 rm again,say that they got no record for my payment, luckily i kept the receipt to prove.. pls take note..
Verified review

8/10 Very good

7 out 10

Front desk lady was so Cheerful, Friendly and Helpful during our check-in. The room we booked was different from webpage, was old and run down. Only bed and pillows are comfortable. others in-room stuffs are om to use. TV was satellite so not smooth at all and not much programs too. wifi also up and down during our 2 nights stay. very nearby walking distance to KSL shopping mall.
Verified review

6/10 Good

Property could do with uplift and embracing more digitisation. It’s very old and requires some major renovation. Staff are very nice and polite. For example, security deposit could be charged to a credit card instead of cash. The wifi is also very slow and unstable. To be very frank, I would rather book elsewhere with a smaller room, but with better wifi.
Verified review

2/10 Poor

When I checked in this hotel, the receptionist assigned me 14th floor room. The room was terrible, there was strong smell in the room, aircon leaving, room was dark the light was very old. It is totally different from what i saw on the internet. I went down to complain about the leaking, and they changed my room to 7th floor. It is renovated room. A huge difference for the room, the bed is new, room is bright and the bathroom is new. I wonder why the reception did not put me to 7th floor, there were empty rooms. I paid Rm270 per night. Luckily i went to ask to change room, otherwise I would have stayed in an very old room. I won't go back to this room
Verified review

2/10 Poor

We stayed at Crystal Crown Hotel Johor Bahru from 29/3 to 1/4 during the Raya holiday for a short Singapore trip. Chose this hotel because of its location near CIQ and reviews mentioning spacious rooms. Unfortunately, it was a disappointing experience. The hotel and room were old and outdated. Shower water pressure was inconsistent — it stopped and started while using, which was very annoying. TV was small, fridge wasn’t turned on, and basic amenities were lacking. The worst part — my son's soft toy (a SGD18 dragon from Universal Studios) went missing from our room on 31/3 while we were out. He was very attached to it and slept with it every night. The only people who entered the room were housekeeping. We reported the incident to the front desk, but they couldn’t give any answer. At check-out, they asked us to write an incident report and wait for their investigation. After two days, Azhar from the hotel replied saying they are not responsible for lost items and asked us to make a police report. Seriously? They expect guests to travel back to JB just to report a missing soft toy? This response was frustrating and disappointing. No accountability, no empathy. We will never stay here again. The staff can’t be trusted and the hotel clearly does not care about guest experiences. Not safe, not worth it. Avoid this place.
Verified review

8/10 Very good

Hotel is near KSL
Verified review

10/10 Exceptional

Stayed here for 2 nights with my friend. Originally didn’t book it with breakfast, but it was so easy to add on if you ask the receptionist. Also went for a swim, and there’s only the 2 of us there, which is nice. But I believe the other factor is because we do it around 10am, which means the sun is really out there. Overall it was a very nice stay, will definitely comeback.
Verified review

10/10 Exceptional

Normal and abit old. Nothing much to say
Verified review

2/10 Poor

Air corn too hot and no clean
Verified review

6/10 Good

Flushing system has issues