First, I arrived to the reception after the check in time and they asked me to wait 45 minutes to get a room. Normally not a big issue, but given that I was just arriving from a very long flight, it was annoying.
Second, the second morning I was having a shower and I had one of those "F...K" moments, when I realised they took the dirty towels, without putting any new towel at all. No towels, at all! They should have lest the dirty one at least...
Third, the cleaning ladies would come in the room without knocking at any random time... I woke up one morning with a cleaning lady inside once.
Fourth, I booked with Hotels.com and paid in advance. They claimed they didn't have "contract" with Hotels.com and I had to pay again, despite me showing the payment confirmation. I argued that I had already paid and the receptionist accused me of trying to cheat and called the manager. The manager starting shouting at me, arguing that I was cheated by Hotels.com and I had to pay them... I was locked 30 min in the hotel, as they wouldnt let me go, and the manager kept on yelling... Some other guests helped me, luckily, and I had to show my MasterCard account showing that the money was actually debited of my account... Needless to say, I didn't really feel confortable showing my master card expenses to a random, aggressive, hotel manager...
All in all, a bad experience.
