Hyatt Ziva Rose Hall - All Inclusive

5.0 star property
Luxury beachfront property with spa, near Rose Hall Great House

Choose dates to view prices

Photo gallery for Hyatt Ziva Rose Hall - All Inclusive

Private beach, white sand, sun loungers, beach umbrellas
View from room
Aerial view
View from room
Exterior
Placing you just steps from Jamaica Beaches, Hyatt Ziva Rose Hall - All Inclusive offers a private beach where you can enjoy beach umbrellas, beach massages, and volleyball. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. Choicez, one of 7 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 6 bars/lounges, a free kid's club, and a poolside bar. The helpful staff and location get great marks from fellow travelers.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 7 restaurants and 6 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Free children's club
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels

Feel at home (6)

  • Babysitting (surcharge)
  • Children's club (free)
  • Playground on site
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom

Why we love this property

Sun, sand, and sea
Discover coastal bliss at this all-inclusive retreat on a private white sand beach. Play volleyball, paddleboard, or unwind with beachside massages.
Serene spa escape
The spa provides daily treatments from aromatherapy to hot stone massages. A sauna, steam room, and yoga classes enhance this tranquil garden retreat.
Georgian beach oasis
This luxury property with Georgian architecture features a private beach, vibrant garden, and captivating local art showcase with curated decor.

Room options

Available filters for rooms
Showing 19 of 19 rooms

King

9.0 out of 10
Wonderful
(18 reviews)

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Ceiling fan
Furnished balcony or patio
Individually decorated
Air conditioning
Connecting/adjoining rooms available
Pillow menu
Ceiling fan
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Double

8.6 out of 10
Excellent
(8 reviews)

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Pillowtop bed
Furnished balcony or patio
Individually decorated
Air conditioning
Connecting/adjoining rooms available
Pillow menu
Ceiling fan
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

Ocean View King

8.4 out of 10
Very good
(16 reviews)

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Pillowtop bed
Furnished balcony or patio
Individually decorated
Air conditioning
Connecting/adjoining rooms available
Pillow menu
Ceiling fan
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Ocean View Double

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Pillowtop bed
Furnished balcony or patio
Individually decorated
Air conditioning
Connecting/adjoining rooms available
Pillow menu
Ceiling fan
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Ocean Front Double

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Pillowtop bed
Furnished balcony or patio
Individually decorated
Air conditioning
Connecting/adjoining rooms available
Pillow menu
Ceiling fan
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

One Bedroom Ocean Front Butler Suite

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Pillowtop bed
Furnished balcony or patio
Individually decorated
Air conditioning
Connecting/adjoining rooms available
Pillow menu
Ceiling fan
  • 101 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Resort View King

7.4 out of 10
Good
(16 reviews)

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Pillowtop bed
Furnished balcony or patio
Individually decorated
Air conditioning
Connecting/adjoining rooms available
Pillow menu
Ceiling fan
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Resort View Double

8.0 out of 10
Very good
(5 reviews)

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Pillowtop bed
Furnished balcony or patio
Individually decorated
Air conditioning
Connecting/adjoining rooms available
Pillow menu
Ceiling fan
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Club King

8.4 out of 10
Very good
(6 reviews)

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Refrigerator
Flat-screen TV
Pillow menu
Furnished balcony or patio
Individually decorated
Air conditioning
Connecting/adjoining rooms available
Pillow menu
Ceiling fan
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Club Double

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Refrigerator
Flat-screen TV
Pillow menu
Furnished balcony or patio
Individually decorated
Air conditioning
Connecting/adjoining rooms available
Pillow menu
Ceiling fan
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Ocean View Junior Suite King

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Pillowtop bed
Furnished balcony or patio
Individually decorated
Air conditioning
Connecting/adjoining rooms available
Pillow menu
Ceiling fan
  • 61 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Ocean View Junior Suite Double

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Pillowtop bed
Furnished balcony or patio
Individually decorated
Air conditioning
Connecting/adjoining rooms available
Pillow menu
Ceiling fan
  • 61 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Ocean View Butler Junior Suite

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Pillowtop bed
Furnished balcony or patio
Individually decorated
Air conditioning
Connecting/adjoining rooms available
Pillow menu
Ceiling fan
  • 96 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Resort View King

7.8 out of 10
Good
(9 reviews)

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Pillowtop bed
Furnished balcony or patio
Individually decorated
Air conditioning
Connecting/adjoining rooms available
Pillow menu
Ceiling fan
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Deluxe Resort View Double

8.8 out of 10
Excellent
(5 reviews)

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Pillowtop bed
Furnished balcony or patio
Individually decorated
Air conditioning
Connecting/adjoining rooms available
Pillow menu
Ceiling fan
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Ocean Front Junior Suite King

7.4 out of 10
Good
(3 reviews)

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Pillowtop bed
Furnished balcony or patio
Individually decorated
Air conditioning
Connecting/adjoining rooms available
Pillow menu
Ceiling fan
  • 61 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Ocean Front Junior Suite Double

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Pillowtop bed
Furnished balcony or patio
Individually decorated
Air conditioning
Connecting/adjoining rooms available
Pillow menu
Ceiling fan
  • 61 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Swim Up King

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Pillowtop bed
Furnished balcony or patio
Individually decorated
Air conditioning
Connecting/adjoining rooms available
Pillow menu
Ceiling fan
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Swim Up Double

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Pillowtop bed
Furnished balcony or patio
Individually decorated
Air conditioning
Connecting/adjoining rooms available
Pillow menu
Ceiling fan
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the neighborhood

Map
Rose Hall, Montego Bay, Saint James

What's nearby

  • Three Palms Ocean Course - 10 min walk - 0.8 km
  • Half Moon Golf Course - 13 min walk - 1.1 km
  • Montego Bay Convention Centre - 14 min walk - 1.2 km
  • White Witch of Rose Hall Golf Course - 3 min drive - 2.2 km
  • Rose Hall Great House - 3 min drive - 2.2 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 13 min drive

Restaurants

  • ‪Choicez - ‬4 min walk
  • ‪Urban Heat by FlavorZ - ‬8 min walk
  • ‪Jerk Shack at the Hyatt Ziva Rose Hall - ‬7 min walk
  • ‪Jamaican Rootz - ‬12 min walk
  • ‪Fresh - ‬2 min drive

About this property

Hyatt Ziva Rose Hall - All Inclusive

Placing you just steps from Jamaica Beaches, Hyatt Ziva Rose Hall - All Inclusive offers a private beach where you can enjoy beach umbrellas, beach massages, and volleyball. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. Choicez, one of 7 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 6 bars/lounges, a free kid's club, and a poolside bar. The helpful staff and location get great marks from fellow travelers.

All inclusive

All-inclusive room rates at Hyatt Ziva Rose Hall - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

At a glance

DONE

Hotel size

    • 387 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
    • For any questions, please contact the property using the information on the booking confirmation
    • This property offers airport shuttle pickup service from Montego Bay Jamaica - Sangster International Airport (MBJ) only.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Babysitting*
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Free secured, uncovered onsite valet parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 7 restaurants
  • 6 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Free children's club
  • Playground
  • Supervised childcare (surcharge)
  • Paddleboard on site

What to do

  • On a private beach
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Paddleboard on site
  • Pool table
  • Ecotours nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Snorkeling nearby
  • Ziplining nearby

Working away

  • Business center
  • 8 meeting rooms
  • Conference center (50000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Paddleboard on site

Facilities

  • 4 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Adjacent to a golf course
  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Water dispenser
  • Banquet hall
  • Georgian architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium digital channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Furnished balcony/patio
  • Individually decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Zen Spa has 11 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Choicez - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Di Roza - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Brazil - This steakhouse specializes in Brazilian cuisine and serves breakfast, lunch, and dinner. Open daily.
Fuzion - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Calypzo - This theme restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Parking

  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Hyatt Ziva
Hyatt Ziva All Inclusive
Hyatt Ziva Rose Hall
Hyatt Ziva Rose Hall All Inclusive Montego Bay
Ziva Hyatt
Ziva Rose Hall
Hyatt Ziva Rose Hall Hotel Montego Bay
Hyatt Ziva Rose Hall Montego Bay
Hotel Hyatt Ziva Rose Hall Montego Bay
Montego Bay Hyatt Ziva Rose Hall Hotel
Hotel Hyatt Ziva Rose Hall
Hyatt Ziva Rose Hall All Inclusive
Hyatt Ziva Rose Hall Montego
Hyatt Ziva Rose Hall All Inclusive Hotel Montego Bay
Hyatt Ziva Rose Hall All Inclusive Hotel
Hyatt Ziva Rose Hall All Inclusive Montego Bay
Hyatt Ziva Rose Hall All Inclusive
Hotel Hyatt Ziva Rose Hall – All Inclusive Montego Bay
Montego Bay Hyatt Ziva Rose Hall – All Inclusive Hotel
Hotel Hyatt Ziva Rose Hall – All Inclusive
Hyatt Ziva Rose Hall – All Inclusive Montego Bay
Hyatt Ziva Rose Hall
Hyatt Ziva Rose Hall Inclusive
Hyatt Ziva Rose Hall All Inclusive
Hyatt Ziva Rose Hall – All Inclusive
Hyatt Ziva Rose Hall - All Inclusive Montego Bay
Hyatt Ziva Rose Hall - All Inclusive All-inclusive property

Frequently asked questions

Does Hyatt Ziva Rose Hall - All Inclusive offer free cancellation for a full refund?

Yes, Hyatt Ziva Rose Hall - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hyatt Ziva Rose Hall - All Inclusive?

Yes, there are 2 outdoor pools.

Are pets allowed at Hyatt Ziva Rose Hall - All Inclusive?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hyatt Ziva Rose Hall - All Inclusive?

Yes, there's free valet parking. Parking spots may be limited.

What are the check-in and check-out times at Hyatt Ziva Rose Hall - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Hyatt Ziva Rose Hall - All Inclusive and nearby?

Have fun during the warmer months with activities such as volleyball. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 2 outdoor swimming pools. Hyatt Ziva Rose Hall - All Inclusive also has 6 bars, a private beach, and a sauna, as well as a steam room, an arcade, and a garden.

Are there restaurants at or near Hyatt Ziva Rose Hall - All Inclusive?

Yes, there are 7 onsite restaurants, featuring international cuisine.

Does Hyatt Ziva Rose Hall - All Inclusive have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

Does Hyatt Ziva Rose Hall - All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Hyatt Ziva Rose Hall - All Inclusive like?

Hyatt Ziva Rose Hall - All Inclusive is a short 2-minute walk from Jamaica Beaches and 13 minutes' walk from Montego Bay Convention Centre. Travelers give top marks for the property's prime location.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hyatt Ziva Rose Hall - All Inclusive Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Amenities

9.0

Staff & service

8.8

Eco-friendliness

8.8

Property conditions & facilities

What guests liked

  • The pools were great, clean, and plenty, with a wide array of activities and entertainment options. (34 reviews)
  • The beach was clean, private, and perfect for kids and adults with calm waters and plenty of activities. (27 reviews)
  • The dining options were diverse, delicious, and exceeded expectations with many guests praising the food quality and variety. (17 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Food
Room
Entertainment
Beach
Restaurant
Family friendly
Children
Drinks
Recreation

Reviews

10/10 Exceptional

Excellent restaurants
Emmanuel, 1-night trip

10/10 Exceptional

The staff was amazing and friendly! The property was beautiful and well maintained.
Darius A, 3-night trip

8/10 Very good

Great time!
Abenita, 4-night trip

10/10 Exceptional

Great Hotel! Staff is amazing! Clean rooms. Will stay again.
Bronell Fitzgerald, 4-night trip

10/10 Exceptional

Outstanding views of Caribbean sea. Nice beach. Excellent food. amazing staff.
Christopher Da, 5-night trip

10/10 Exceptional

The property is awesome. The staff go way above and beyond. Book your restaurant reservations early, they fill up fast
Stephan, 3-night trip

10/10 Exceptional

I love my stay the food was good the entertainment was great and the company service was awesome
Shavonne, 3-night trip

10/10 Exceptional

Very nice resort, staff were very friendly and helpful entire stay.
Brandy, 3-night trip

10/10 Exceptional

The property is beautiful something for everyone the property was beautiful and so clean. The staff is so helpful and so friendly I can’t wait to go back next year.
Shelia, 4-night trip

10/10 Exceptional

I love the variety of local foods
SONIA, 4-night trip

6/10 Good

Hotel was dated, rugs were filthy and smelly. Common atea has plaster all over it.
Veronica, 6-night trip

8/10 Very good

We liked our stay
sowmya, 3-night trip

10/10 Exceptional

Great staff
Paris, 3-night trip

6/10 Good

I was very disappointed by the poor customer service some employees showed. Additionally, the hotel is old and needs major renovation especially the rooms, carpet in the corridors and the bathrooms. The food was excellent. However, we won’t stay at this hotel again.
Farah, 3-night trip

10/10 Exceptional

Would highly recommend a lot of amenities and activities and Food was delicious.
Cristina Portela, 3-night trip

10/10 Exceptional

Beautiful resort. Staff excellent. Fitness Center was top tier. All in all it was WONDERFUL!! 10/10!! 👍
Akbar, 3-night trip

10/10 Exceptional

Some of the best food we’ve had. Overall great experience, staff was friendly and accommodating. Clean facility and pools.
Joseph Daniel, 4-night trip

6/10 Good

The amenities are annexing, food is good, and the hotel is clean. The adult side needs to be updated. I would recommend staying in the family side. The staff could be nicer.
Tania, 4-night trip

6/10 Good

building 2 needs renovation. I had a poor experience as I requested to switch rooms due to the condition of the first room.
rayshell, 4-night trip

8/10 Very good

The resort was very nice and I can’t say enough about the amazing staff. They catered to everyone’s needs. The only reason I didn’t give it a 5 was that it wasn’t really handicap accessible.
Tamara Anne, 2-night trip

8/10 Very good

Overall we had a great stay at the Hyatt Ziva. The staff were great and very friendly. The breakfast buffet was wonderful but we were not big fans of the dinner buffet options and it was hard to make a reservation at the restaurants as very full. We were able to get reservations at the Italian restaurant twice and food was excellent there
Jennifer, 5-night trip

10/10 Exceptional

Wonderful all inclusive resort, extensive food selection, high quality entertainment, numerous pool and beach options
Andrew, 4-night trip

6/10 Good

Average resort. Room is dark with virtually no lighting and is outdated. The staff was generally rude.
Rochelle D, 3-night trip

8/10 Very good

The butler service was outstanding. Prince, Carlisa, and especially Kyle went above and beyond in addressing all of our needs
Linda Miller, 4-night trip

10/10 Exceptional

Property was incredible
Kiran, 2-night trip