Hotel Madrid Tuxtla

Property class: 3
City-center Tuxtla Gutierrez hotel with restaurant

Choose dates to view prices

When visiting Tuxtla Gutierrez, Hotel Madrid Tuxtla is a great choice to consider. For a bite to eat, guests can check out NOVELTY, which serves local cuisine and is open for breakfast.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Non-smoking

Main amenities (11)

  • Daily housekeeping
  • Restaurant
  • 24-hour room service
  • Coffee shop/cafe
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Rollaway/extra beds
  • Private bathroom
  • Daily housekeeping
  • Cable TV service
  • Free toiletries
  • Hair dryer
The current price is $37
$44 total
includes taxes & fees
Oct 23 - Oct 24

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room, 2 Double Beds

A hotel room with two beds, each with a black headboard, white bedding, and a red accent pillow. There is a nightstand between the beds with a phone and a small table. Above the beds, there is a framed artwork on the wall.

Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room

A hotel room with two beds, each with a black headboard, white bedding, and a red accent pillow. There is a nightstand between the beds with a phone and a small table. Above the beds, there is a framed artwork on the wall.

Quadruple Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

A hotel room with two beds, each with a black headboard, white bedding, and a red accent pillow. There is a nightstand between the beds with a phone and a small table. Above the beds, there is a framed artwork on the wall.

Triple Room

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Double Room, 1 King Bed

A hotel room with a large bed, two bedside tables, a nightstand, a painting on the wall, and a window with curtains.

Double Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 King Bed

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The price is $38
$44 total
includes taxes & fees
Nov 18 - Nov 19
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About the neighborhood

Map
6ta Poniente Norte No. 175, Col. Centro, Tuxtla Gutierrez, CHIS, 29000

What's nearby

  • Marimba Park - 2 min walk - 0.2 km
  • Museo de la Marimba - 3 min walk - 0.3 km
  • Tuxtla Guitierrez Central Square - 8 min walk - 0.7 km
  • Bicentennial Park - 8 min walk - 0.7 km
  • San Marcos Cathedral - 10 min walk - 0.9 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 41 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Esphera Café - ‬3 min walk
  • ‪el taco loco - ‬3 min walk
  • ‪Pillo's - ‬3 min walk
  • ‪Relax Coffee & Tea - ‬3 min walk
  • ‪Ambar restaurant & Coffee - ‬4 min walk

About this property

Hotel Madrid Tuxtla

  • When visiting Tuxtla Gutierrez, Hotel Madrid Tuxtla is a great choice to consider. For a bite to eat, guests can check out NOVELTY, which serves local cuisine and is open for breakfast.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
12:00pm

Hotel size

    • 28 rooms

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: noon
    • Express check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 4 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Wheelchair-accessible parking on site

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Coffee shop
  • Free daily reception
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Accessible airport shuttle
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Down comforter
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

NOVELTY - This coffee shop specializes in local cuisine and serves breakfast only. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 750 per vehicle (roundtrip, maximum occupancy 4)

Children & extra beds

  • Cribs/infant beds are available for MXN 100.0 per day
  • Rollaway beds are available for MXN 350.0 per night
  • Airport shuttle service for children costs MXN 350 (one-way)

Policies

Extra-person charges may apply and vary depending on property policy.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel Madrid Tuxtla
Madrid Tuxtla
Hotel Madrid Tuxtla Gutierrez, Mexico - Chiapas
Hotel Madrid Tuxtla Tuxtla Gutierrez
Madrid Tuxtla Tuxtla Gutierrez
Madrid Tuxtla Tuxtla Gutierre
Hotel Madrid Tuxtla Hotel
Hotel Madrid Tuxtla Tuxtla Gutierrez
Hotel Madrid Tuxtla Hotel Tuxtla Gutierrez

Frequently asked questions

Does Hotel Madrid Tuxtla offer free cancellation for a full refund?

Yes, Hotel Madrid Tuxtla does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Madrid Tuxtla?

Sorry, pets and service animals aren't allowed.

Is airport shuttle service offered by Hotel Madrid Tuxtla?

Yes, an airport shuttle is available. The charge is MXN 750 per vehicle roundtrip.

What are the check-in and check-out times at Hotel Madrid Tuxtla?

Check-in start time: 3 PM; Check-in end time: noon. Check-out time is noon. Express check-in is available.

Are there restaurants at or near Hotel Madrid Tuxtla?

Yes, NOVELTY offers local cuisine.

What's the area around Hotel Madrid Tuxtla like?

Hotel Madrid Tuxtla is in Tuxtla Gutiérrez Centro, a short 3-minute walk from Marimba Park and 7 minutes' walk from Tuxtla Guitierrez Central Square.

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Reviews

Hotel Madrid Tuxtla Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Location

8.8

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was delicious and varied. (4 reviews)
  • The restaurant served delicious food with excellent service and timely preparation. (4 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Room
Location

Reviews

Verified review

10/10 Exceptional

Great place to stay with an accessible price, very close to the Marimba Park, the hotel is very quiet and clean, breakfast is not included so keep in mind.
Verified review

10/10 Exceptional

Great

Great news lace to stay Vegetarian restaurant across the street and great coffee around the corner, and just a few minutes walk from the park
Verified review

10/10 Exceptional

Great service
Verified review

6/10 Good

The room was fine, minimal amenities, (soap). Staff were courteous. The AC worked fine but the fan made a lot of noise. There were no lights on the 3rd floor, we did find our room. In the morning we discovered a light switch. There was NO hot water, at all. Made me wonder if they were following the Mexican "motel" model - LOL The restaurant advertised was closed like permanent!
Verified review

10/10 Exceptional

Clean an modern rooms and free breakfast
Verified review

10/10 Exceptional

I liked this place so clean close to everything I ll stay again n the hotel
Verified review

10/10 Exceptional

The staff was great.
Verified review

10/10 Exceptional

Todo excelente
Verified review

10/10 Exceptional

Everything was good
Verified review

6/10 Good

bed was very good room seems outdated no window smell came out from sink breakfast was exellent
Verified review

10/10 Exceptional

Excelente
Verified review

10/10 Exceptional

EXCELENTE
Verified review

10/10 Exceptional

Hot water with strong pressure. Very important for most travelers.
Verified review

10/10 Exceptional

It is excelent
Verified review

10/10 Exceptional

NA
Verified review

6/10 Good

The good: it was a VERY good price and located close to Marimba park with many food options nearby. Staff were friendly and helpful. The bad: there was a smoke alarm - low battery alarm going off every 10 seconds that was very annoying and went unfixed even after being advised. How hard is it to change a battery?
Verified review

8/10 Very good

A solid three star hotel experience, walkable to Marimba Plaza, which is very active and fun at night. Short cab ride to the ADO bus terminal. Tuxtla centro is not a tourist area. People are friendly enough, but the town is loud, dirty and smoggy. Hotel Madrid is a solid oasis, and with the a/c on, even the traffic sounds are drowned out.
Verified review

10/10 Exceptional

I liked all
Verified review

2/10 Poor

They advertised 24 hour airport shuttle and then told me to take a cab. The can fare was as much as the hotel.
Verified review

10/10 Exceptional

All good
Verified review

8/10 Very good

Nice

AC is opd and not working properly
Verified review

10/10 Exceptional

U
Verified review

10/10 Exceptional

Great location, amazing breakfast. Quite an walking distance to the main plaza and downtown.
Verified review

2/10 Poor

Nada
Verified review

10/10 Exceptional

TODO SUPER BIEN Y ATENCIÓN EXCELENTE