Silken Gran Hotel Durango

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Silken Gran Hotel Durango is a great choice for a stay in Durango. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps, or mani/pedis. Other highlights include a poolside bar, a health club, and a fitness center. Fellow travelers say great things about the helpful staff.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking available
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Health club
  • Self parking
  • Seasonal outdoor pool
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Elevator
The current price is $87
$96 total
includes taxes & fees
Oct 25 - Oct 26

Why we love this property

Work and wellness blend
This hotel combines business essentials with luxurious relaxation. Meeting spaces and workstations await, while a spa, sauna, and massage services rejuvenate.
Fine dining experiences
Indulge in local and international cuisine at the restaurant. A cafe and bar add variety, while buffet breakfast starts mornings on a high note.
Poolside relaxation
A seasonal outdoor pool invites guests to unwind at this hotel. Pool loungers offer comfort as the poolside bar serves refreshing drinks.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, Garden View

A hotel room with two beds, a large window, and a wall-mounted lamp.

Standard Room, Garden View

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

A hotel room with a bed, a desk, a chair, a TV, and a lamp.

Standard Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room

A hotel room with a bed, a desk, a chair, a TV, and a lamp.

Standard Room

8.0 out of 10
Very good
(9 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Silken Club

A hotel room with a large bed, two red chairs, a flat-screen TV, and a window with curtains.

Silken Club

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, Terrace, Garden View

A hotel room with a bed, a sofa, a red chair, a wooden side table with a vase, and a large mirror.

Junior Suite, Terrace, Garden View

  • Garden view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

A hotel room with a large bed, a bedside table with a lamp, and a view of a dining area through an open door.

Junior Suite

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

A hotel room with a bed, a nightstand, a desk with a lamp, a chair, and a shelf with a clock.

Deluxe Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Deluxe Room, Garden View

A hotel room with two beds, a large headboard, a bedside table with a phone, and a window with curtains.

Deluxe Room, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Deluxe Triple Room

A hotel room with two beds, a large window with curtains, a bedside table with a lamp, and a telephone.

Deluxe Triple Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4

DOUBLE CLUB

  • Sleeps 4

DOUBLE CLUB CITY VIEW

  • Sleeps 4

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About the neighborhood

Map
Gasteiz Bidea, 2, Durango, Vizcaya, 48200

What's nearby

  • Santa Maria de Uribarri Church - 6 min walk - 0.6 km
  • Monolito en memoria a las personas represaliadas por el franquismo por su opción sexual - 10 min walk - 0.8 km
  • Guggenheim Museum Bilbao - 30 min drive - 41.2 km
  • San Mames Stadium - 32 min drive - 42.6 km
  • Port of Bilbao - 46 min drive - 58.4 km

Getting around

  • Bilbao Airport (BIO) - 24 min drive
  • Vitoria (VIT) - 36 min drive
  • Bidebieta-Basauri Station - 19 min drive
  • Arrigorriaga Station - 20 min drive
  • Basauri Abaroa-San Miguel Station - 20 min drive

Restaurants

  • ‪Bar Zero - ‬6 min walk
  • ‪Mesoi Barria - ‬6 min walk
  • ‪Pol Pol - ‬5 min walk
  • ‪Kafe Utopia - ‬7 min walk
  • ‪Txantonesa - ‬5 min walk

About this property

Silken Gran Hotel Durango

  • Silken Gran Hotel Durango is a great choice for a stay in Durango. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps, or mani/pedis. Other highlights include a poolside bar, a health club, and a fitness center. Fellow travelers say great things about the helpful staff.

At a glance

Hotel size

    • 68 rooms

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 12:30 AM
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite self parking (EUR 20 per night)

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • Seasonal outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Bathtub only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Onsite venue - This restaurant specializes in local and international cuisine. Open daily.

Awards and affiliations

Sustainability Certifications
This property is certified by these third-party sustainability certification schemes: BREEAM and Ecostars. For more information on what these certifications require and verify, please visit their websites.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 16 per person
  • Spa access is available for an extra charge of EUR 18 per day

Children & extra beds

  • Rollaway beds are available for EUR 35.0 per day

Parking

  • Self parking costs EUR 20 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 9:00 PM
  • The seasonal pool is open from June 15 to September 15
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Gran Durango
Gran Hotel Durango
Gran Hotel Durango
Silken Gran Durango Durango
Silken Gran Hotel Durango Hotel
Silken Gran Hotel Durango Durango
Silken Gran Hotel Durango Hotel Durango

Frequently asked questions

Does Silken Gran Hotel Durango offer free cancellation for a full refund?

Yes, Silken Gran Hotel Durango does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Silken Gran Hotel Durango?

Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 9:00 PM.

Are pets allowed at Silken Gran Hotel Durango?

Sorry, pets aren't allowed.

Is parking offered on site at Silken Gran Hotel Durango?

Yes. Self parking costs EUR 20 per night.

What are the check-in and check-out times at Silken Gran Hotel Durango?

Check-in start time: 2 PM; Check-in end time: 12:30 AM. Check-out time is noon.

What is there to do at Silken Gran Hotel Durango and nearby?

Silken Gran Hotel Durango has a spa and a seasonal outdoor pool, as well as a Turkish bath and a garden.

Are there restaurants at or near Silken Gran Hotel Durango?

Yes, there's an onsite restaurant that offers local and international cuisine.

What's the area around Silken Gran Hotel Durango like?

Silken Gran Hotel Durango is a short 6-minute walk from Santa Maria de Uribarri Church and 12 minutes' walk from Monolito en memoria a las personas represaliadas por el franquismo por su opción sexual.

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Reviews

Silken Gran Hotel Durango Reviews

8.6

Excellent

9.2

Cleanliness

8.4

Location

8.8

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant served good food with a decent selection and the service was attentive and friendly. (16 reviews)
  • The breakfast buffet offered a plentiful and varied selection with excellent quality. (12 reviews)
  • The pool area was pleasant, beautifully designed, and offered a refreshing experience. (8 reviews)
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Popular mentions

Room
Restaurant
Service staff
Parking
Food
Breakfast

Reviews

Verified review

10/10 Exceptional

Large and well-appointed suite. The pool was small and busy, but nice to able to take a short dip. Reception was helpful and the food service was fine.
Verified review

10/10 Exceptional

The pool is actually smaller that it looks like on photos. The lying chairs around the pool are too few for the number of people. But other than that very clean water, regular water samples are taken for analyses.
Verified review

10/10 Exceptional

The location of this hotel is in a very quiet area. I like the view from my room to the mountains. I also enjoy the distance to other cities I went to see.
Verified review

10/10 Exceptional

Lovely large room with balcony and view of the pool and garden. Very comfortable large bed. We couldn’t get the coffee maker to work, but one of the staff managed to when she was able to leave the reception area. Room was very clean except the tv remote controls, good air conditioning. Very nice bar and restaurant, the food was very good and the breakfast was excellent with a wide variety of food. The pool was refreshing (unheated, but it was 35’C outside!) we would definitely stay here again
Verified review

10/10 Exceptional

Fantastic staff and beautiful hotel
Verified review

10/10 Exceptional

Very nice hotel, all the staff were amazing, no complaints at all
Verified review

10/10 Exceptional

Great hotel Good food Location is good apart from getting back from Bilbao after a footy match
Verified review

10/10 Exceptional

Very friendly helpful staff. Beautiful hotel
Verified review

10/10 Exceptional

Great location to visit the town. Parking secure. Food in restaurant was good staff friendly.
Verified review

10/10 Exceptional

Great location nice staff and camino bike stotrage
Verified review

10/10 Exceptional

Great service, great gym. Good options for dinner too. Loved it!
Verified review

10/10 Exceptional

Exceptional stay, friendly staff, and the perfect Basque Country base!This was my first time visiting the Basque Country, and it did not disappoint. I traveled here for the EPRC finals and to catch up with a friend I hadn’t seen in nearly twenty years.I chose Durango as my base because it is an easy 40-minute train ride into Bilbao. The hotel itself is ideally located—just a 10-minute walk from the station and close to local shops, restaurants, and beautiful historic buildings. Having stayed at Silken hotels before, I had high expectations, and I wasn't disappointed. It is a beautiful property featuring a nice restaurant, an onsite spa, and a lovely garden area for outdoor dining.The hotel staff were super friendly and welcoming, even using my name after just a few days. The breakfast was good, and my room was large, spotlessly clean, and featured great air conditioning with multiple aspects. The bed was comfortable, so I slept very well. The bathroom also had a nice, powerful shower and decent-sized towels.I highly recommend this hotel and will definitely return. While I suspect I was very lucky with the great weather during my trip, the hotel's excellent amenities make it a fantastic choice rain or shine.
Verified review

8/10 Very good

The hotel is nice. The restaurant bar makes good drinks. You're about 40 min away from bilbao city center by public transport, but the ride doesn't feel that long.
Verified review

10/10 Exceptional

Nice hotel in a pretty town, relatively close to Bilbao and very close to the old town of Durango. The rooms are a bit dark and not brand new, but quite big and clean. The bed is very comfortable. The pool area is pleasant.
Verified review

6/10 Good

Beautiful hotel, the room was lovely and clean and the staff were very kind - especially the cleaners who did an amazing job and kept our room consistently fresh and clean. The hotel is within walking distance of the town - full of restaurants and shops that are relatively cheap. We paid £542 for 1 room for 5 nights over the period of July 1st to July 6th which included use of the pool. Food was expensive, ranging from €20-€50 for lunch so we ate within the town (K2 kebab we love you). It met our expectations for things to be a bit more costly as we would be staying over the 4th of July however we did not expect to be restricted pool access. We were notified the day before check in that the pool would be closed for a private event from 5pm-9pm on the 4th of July during extremely hot weather and high UV, we booked our stay months in advance. We kindly inquired with the reception staff about potentially going to the spa free of cost (€18 per hotel guest) to amend the time with the pool we lost however, much to our disappointment, they said no. We paid £122 for the night of July 4th alone (in comparison to the other nights, which ranged from £78 to £108) choosing this hotel specifically for the pool access and lost this with last minute notice and no compensation which we found very dissatisfactory. I would not recommend going here during national/international holidays or events.
Verified review

8/10 Very good

Restaurant staff very helpful, thank you Miss Sara. The beer is great, but food is very salty. I stayed 2 days with 3 meals, all of them are salty, so it's not an accident.
Verified review

8/10 Very good

Convenient for an overnight stay

The hotel is centrally located in 10 minutes walking distance to the old town of Durango. We have booked a comfort room. The room was large, equipped with a king size bed, sitting area, fridge, kettle etc. The internet connection in room #124 was reliable. The breakfast was of good quality. There is a very limited choice of restaurants nearby, so I had diner in the hotel restaurant. The steak was of excellent quality, Parking was included in the special rate offered by hotel.com if not charged at 15.- €. Street parking is difficult to find. . On the negative side, there are many stairs to manoeuvre when accessing the hotel. The access to the fitness area is chargeable.
Verified review

4/10 Fair

Because of the photos online, we had high expectations for this hotel. What we found was a well kept exterior and design concept but rooms with very dated interior that lacked basic maintenance and upkeep. Our family had a total of three rooms in what appears like the facility's keep or tower. Our room had the following (believe it was 221 - first door at top of stairs): • Worn/Filthy/Stained Carpet • Peeling/Stained Wallpaper • Rotted Baseboards/Trim (See Photos) Note: Family told us their rooms were not much better. Another issue was that our bed which was two twins pushed together kept separating because it was on wheels, not stationary like most are when in this configuration. Although an adequately maintained room would not have been unreasonable at the hotel's rate $182 (this amount did not including parking), it was certainly a waste for the condition of the room. Please know there is not valet or bellman and you may need to take two elevators to get to your second story room. Not everything was bad, highlights were the restaurant/room service staff which were kind, knowledgeable, and prompt. Food was very good!
Verified review

4/10 Fair

The building is beautiful from the outside, but it is in desperate need of maintenance and renovation on the inside. The only positive aspects of my stay were the breakfast buffet, which was excellent, and the housekeeping staff. The cleaning team did an outstanding job and kept the rooms clean and well maintained throughout my stay. Overall, despite a few positive points, I would not consider this a true four-star hotel and would not choose to stay here again.
Verified review

10/10 Exceptional

Wonderful hotel, and perfect location in Durango.
Verified review

6/10 Good

Nice hotel and pool overall. Unfortunately pool was closed half of the time because of private event. No spa or gym was included in room price.
Verified review

10/10 Exceptional

A superb hotel, with friendly and helpful staff. The location is perfect for walking i to Durango.
Verified review

10/10 Exceptional

We spent 3 nights and really enjoyed both the Hotel and Durango will stay again if sailing from Bilbao.
Verified review

10/10 Exceptional

Very nice
Verified review

8/10 Very good

The staff was excellent. Food did not meet expections.