Located close to Swettenham Pier Cruise Terminal and Penang Times Square, Ixora Hotel is a haven for families. Unwind with a coffee at the cafe, enjoy Malaysian cuisine at The Straits Cafe or relax by the outdoor pool and children's pool with sun loungers. With free in-room WiFi, a library, playground hair salon and dry cleaning/laundry services - this hotel has everything you need for an unforgettable stay.
Jalan Baru, Bandar Perai Jaya, Perai, Penang, 13600
What's nearby
Megamall Pinang - 1 min walk - 0.1 km
Queensbay Mall - 16 min drive - 17.9 km
Gurney Drive - 25 min drive - 24.4 km
Kek Lok Si Temple - 26 min drive - 24.7 km
Gurney Plaza - 26 min drive - 25.9 km
Getting around
Penang Intl. Airport (PEN) - 22 min drive
Penang Sentral - 8 min drive
Tasek Gelugor Station - 30 min drive
Airport shuttle (surcharge)
Restaurants
The Straits Cafe & Lounge - 1 min walk
Ixora Hotel Ballroom - 1 min walk
Feliz Cafe - 6 min walk
Sempoi Corner Restaurant - 4 min walk
Delights Cafe - 4 min walk
About this property
Ixora Hotel
At Ixora Hotel, you'll be within a 15-minute drive of University of Science-Malaysia. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Straits Cafe, which serves Malaysian cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a fitness center, and a children's pool.
At a glance
DONE
Hotel size
326 rooms
Arranged over 11 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 12:30 PM
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (1 year old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10 AM
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Traveling with children
Children stay free (see details)
Children's pool
Playground
Children's menu
Working away
24-hour business center
Meeting rooms
Computer station
Conference center (19293 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
Built in 2011
Safe-deposit box at front desk
Library
Television in common areas
Fitness center
An outdoor pool
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchairs available on site
Room amenities
Be entertained
32-inch LED TV
Satellite TV channels
Home comfort
Air conditioning
Electric kettle
Slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Electrical adapters/chargers
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
The Straits Cafe - This restaurant specializes in Malaysian cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MYR 3.00 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately MYR 38 for adults and MYR 28 for children
Airport shuttle service is offered for an extra charge of MYR 120.00 per vehicle (one way)
Early check-in can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for MYR 120.0 per night
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 9:00 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Also known as
Hotel Ixora
Ixora Hotel
Ixora Hotel Perai
Ixora Perai
Ixora Hotel Penang Perai
Ixora Hotel Hotel
Ixora Hotel Perai
Ixora Hotel Hotel Perai
Frequently asked questions
Does Ixora Hotel offer free cancellation for a full refund?
Yes, Ixora Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ixora Hotel?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Ixora Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Ixora Hotel?
Yes, there's free self parking. RV/bus/truck parking is available.
Is airport shuttle service offered by Ixora Hotel?
Yes, an airport shuttle is available. The charge is MYR 120.00 per vehicle one way.
What are the check-in and check-out times at Ixora Hotel?
Check-in start time: 3:00 PM; Check-in end time: 12:30 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-in and check-out are available.
What is there to do at Ixora Hotel and nearby?
Ixora Hotel has an outdoor pool and a fitness center.
Are there restaurants at or near Ixora Hotel?
Yes, The Straits Cafe offers Malaysian cuisine.
What's the area around Ixora Hotel like?
Ixora Hotel is in the heart of Perai, a short 1-minute walk from Megamall Pinang.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Ixora Hotel Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
7.6
Location
8.2
Staff & service
8.0
Property conditions & facilities
Popular mentions
Room
Service staff
Toilet
Breakfast
Lobby
Location
Bed
Reviews
Verified
8/10 Very good
Jul 27, 2025
Great hotel and friendly staff. Rooms and amenities are good but there are very few eating out options in the area.
John
John, 1-night trip
Verified
10/10 Exceptional
Nov 22, 2024
Easy to find the hotel and easy parking. The room is big and very comfortable. Variety of beakfast menu and delicious. Near to Penang Sentral and Penang Bridge.
Nurul Iffah
Nurul Iffah, 1-night trip
Verified
10/10 Exceptional
Mar 27, 2024
Location quiet
Lee
Lee, 1-night trip
Verified
6/10 Good
Aug 14, 2024
Not good Not bad
Room was big, not the cleanest. Aircond very old and unserviced. Not cold in some rooms. Breakfast was decent. Location is pretty good.
Nicholas
Nicholas, 2-night trip
Verified
6/10 Good
May 8, 2024
Hotel is a bit old, fridge was not in good condition, room not too clean, toilet water are unable to drain out. However services provided was okay.
Kelvin
Kelvin, 1-night trip
Verified
6/10 Good
Dec 12, 2023
Decent location, mediocre service
Airconditioning turns on and off every 10 minutes. Room phone not working so you have to go to the lobby to complain. Complained with the receptionist, says the maintenance crew will attend to my room, does not come at all. Took a 3 bed room, came with only 2 sets of pillows. Complained about this, same case, housekeeping did not come either. Thankfully only stayed one night. Staff not equipped to handle high occupancy rate. Only saving grace for the hotel is it's location and convenience. Everything else is below average.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Jan 3, 2026
Good hotel
Dominic
Dominic, 2-night trip
Verified
10/10 Exceptional
Feb 20, 2026
Suite - 2 bedrooms, 2 toilets, 1 family hall.
1 king size bed and 2 XL single beds. Clean rooms and good staff service. Reasonable price with buffet breakfast. Good location, next to the mall and the Penang Island bridge. Swimming pool and gym facilities are provided
Azriezal
Azriezal, 2-night trip
Verified
8/10 Very good
Feb 20, 2026
Medium level hotel, reasonable price, with kid's pool.
However, it is located in a deserted area. You need to get there by car (or bus). Check in procedure is long, so need to wait like 10-15 min (average time out of 4x staying there).
Dominic
Dominic, 1-night trip
Verified
8/10 Very good
Nov 14, 2025
Near to
Syi Harn
Syi Harn, 1-night trip
Verified
10/10 Exceptional
Oct 10, 2023
Overall have a good stay
Komala
Komala, 2-night trip
Verified
8/10 Very good
May 22, 2024
good location
Lee
Lee, 1-night trip
Verified
10/10 Exceptional
May 22, 2024
good location
Lee
Lee, 2-night trip
Verified
10/10 Exceptional
Aug 1, 2024
Decent place, decent breakfast.
Comfortable
Verified traveler
1-night trip
Verified
10/10 Exceptional
May 29, 2025
Renovation in progress...keep it up
Lew
Lew, 1-night trip
Verified
10/10 Exceptional
Nov 5, 2023
Very good
Dhana
Dhana, 2-night trip
Verified
10/10 Exceptional
Jun 22, 2023
The room was spacious and clean. Staffs were quick and friendly. Right next to Megamall. Parking was easy. No complaints. Everything was okay. Highly recommended!
FARVINNISA
FARVINNISA, 1-night trip
Verified
8/10 Very good
Dec 23, 2024
Not bad
Hotel is rather cheap, but some facilities are old, such as air conditioning which may need some major overhaul.
Dominic
Dominic, 2-night trip
Verified
8/10 Very good
Apr 8, 2024
Stay many time already, this time at toilet found cockroach.
Lee
Lee, 1-night trip
Verified
6/10 Good
May 25, 2023
Hotel was fine. Rooms were nice at a broad level but grubby when you look up close. The staff were incredibly slow for check in and check out.
Dean
Dean, 1-night trip
Verified
10/10 Exceptional
Aug 2, 2024
Good shower system n no bath n curtain nonsense
Rajbans
Rajbans, 1-night trip
Verified
8/10 Very good
Nov 27, 2024
Not too bad
Overall not too bad. Just that the hotel is probably more than 10 years, so some facilities needs a bit of touch up,
Dominic
Dominic, 1-night trip
Verified
10/10 Exceptional
May 22, 2024
good
Lee
Lee, 1-night trip
Verified
8/10 Very good
Feb 2, 2025
Condiment missing and room service slightly deteriorated
Weng Fatt
Weng Fatt, 2-night trip
Verified
4/10 Fair
Dec 4, 2024
Not well maintained. Room was moldy and linens not clean. Apart from the hotel itself ,the "mall" nearby is deserted. You can't really buy any food nor necessity from there