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Hotel Playa Encantada

Property class: 2.5
Beaux Arts hotel with outdoor pool, near Quinta Avenida

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Hotel Playa Encantada puts you in a great location, within a 15-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Guests can take a dip in the outdoor pool, and freebies like WiFi and wired internet are added perks. Other features include a children's pool, a terrace, and a garden. Fellow travelers say great things about the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • Terrace
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Children's pool
  • Private bathroom
  • Separate bedroom
  • Television
  • Garden
  • Terrace
The current price is $33
$44 total
includes taxes & fees
Sep 2 - Sep 3

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite Master with Garden View

1 bedroom, in-room safe, desk, laptop workspace

Suite Master with Garden View

  • Garden view
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite Master with Garden View

1 bedroom, in-room safe, desk, laptop workspace

Suite Master with Garden View

  • Garden view
  • 45 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Free WiFi

View all photos for Junior Suite

A modern hotel room with a large bed, a ceiling fan, a window with curtains, a bedside table, and a black leather sofa.

Junior Suite

9.0 out of 10
Wonderful
(8 reviews)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Standard Room

A hotel room with two beds, a ceiling fan, an air conditioning unit, and a view of the city through large windows.

Standard Room

7.0 out of 10
Good
(7 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Apartment, Multiple Beds

A hotel room with two beds, a ceiling fan, an air conditioner, a window with curtains, and a small table.

Deluxe Apartment, Multiple Beds

9.0 out of 10
Wonderful
(10 reviews)
  • 150 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Apartment, 1 King Bed with Sofa bed

A neatly made bed with a red and black checkered blanket, two white pillows, and a red accent pillow. In front of the bed, there are two bottles of lotion and a small box of soap.

Deluxe Apartment, 1 King Bed with Sofa bed

  • 150 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room Standard with Street View

1 bedroom, in-room safe, desk, laptop workspace

Room Standard with Street View

  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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The price is $31
$41 total
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About the neighborhood

Map
Calle 12 bis Nte, Playa del Carmen, QROO, 77710

What's nearby

  • Calle 12 - 1 min walk - 0.1 km
  • Central Square - 3 min walk - 0.3 km
  • Quinta Avenida - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km
  • Mamitas Beach - 9 min walk - 0.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Cozumel Intl. Airport (CZM) - 12.4 miles/19.9 km

Restaurants

  • ‪El Árbol de la Diez - ‬4 min walk
  • ‪El Tapas Restaurante - ‬2 min walk
  • ‪Sushi Ken - ‬4 min walk
  • ‪Zitla - ‬2 min walk
  • ‪Logia Café - ‬3 min walk

About this property

Hotel Playa Encantada

  • Hotel Playa Encantada puts you in a great location, within a 15-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Guests can take a dip in the outdoor pool, and freebies like WiFi and wired internet are added perks. Other features include a children's pool, a terrace, and a garden. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 32 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas
    • No alcohol served onsite

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11:30 AM

Traveling with children

  • Children's pool

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 2008
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Beaux Arts architecture

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 195 for adults and MXN 195 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Property Registration Number 008-007-004906/2025

Also known as

Encantada Hotel Playa
Playa Encantada
Playa Encantada Riviera Maya/Playa Del Carmen, Mexico
Playa Encantada Hotel Playa del Carmen
Playa Encantada Hotel
Playa Encantada Playa del Carmen
Encantada Del Carmen
Hotel Playa Encantada Hotel
Hotel Playa Encantada Playa del Carmen
Hotel Playa Encantada Hotel Playa del Carmen
Playa Encantada
Hotel Playa Encantada Hotel
Hotel Playa Encantada Playa del Carmen
Hotel Playa Encantada Hotel Playa del Carmen

Frequently asked questions

Does Hotel Playa Encantada offer free cancellation for a full refund?

Yes, Hotel Playa Encantada does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Playa Encantada?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 10:00 PM.

Are pets allowed at Hotel Playa Encantada?

Sorry, pets aren't allowed, but service animals are welcome.

What are the check-in and check-out times at Hotel Playa Encantada?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Hotel Playa Encantada?

No, this hotel doesn't have a casino, but Riviera Gran Casino (3-min walk) is nearby.

What is there to do at Hotel Playa Encantada and nearby?

Hotel Playa Encantada has an outdoor pool and a garden.

What's the area around Hotel Playa Encantada like?

Hotel Playa Encantada is in Gonzalo Guerrero, a short 5-minute walk from Quinta Avenida and 12 minutes' walk from Playa del Carmen Main Beach.

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