Hotel Playa Encantada

Property class: 2.5
Beaux Arts hotel with outdoor pool, near Quinta Avenida

Choose dates to view prices

Hotel Playa Encantada puts you in a great location, within a 15-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Guests can take a dip in the outdoor pool, and freebies like WiFi and wired internet are added perks. Other features include a children's pool, a terrace, and a garden. Fellow travelers say great things about the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • 24/7 front desk
The current price is $33
$43 total
includes taxes & fees
Nov 5 - Nov 6

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite

A modern hotel room with a large bed, a ceiling fan, a window with curtains, a bedside table, and a black leather sofa.

Junior Suite

9.0 out of 10
Wonderful
(8 reviews)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free wired internet

View all photos for Standard Room

A hotel room with two beds, a ceiling fan, an air conditioning unit, and a view of the city through large windows.

Standard Room

7.0 out of 10
Good
(7 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Deluxe Apartment, Multiple Beds

A hotel room with two beds, a desk, a chair, an air conditioning unit, a ceiling fan, and a window with curtains.

Deluxe Apartment, Multiple Beds

9.0 out of 10
Wonderful
(10 reviews)
  • 150 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Deluxe Apartment, 1 King Bed with Sofa bed

A neatly made bed with a red and black checkered blanket, two white pillows, and a red accent pillow. In front of the bed, there are two bottles of lotion and a small box of soap.

Deluxe Apartment, 1 King Bed with Sofa bed

  • 150 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

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includes taxes & fees
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About the neighborhood

Map
Calle 12 bis Nte, Playa del Carmen, QROO, 77710

What's nearby

  • Central Square - 3 min walk - 0.3 km
  • Quinta Avenida - 3 min walk - 0.3 km
  • Quinta Alegría Shopping Mall - 5 min walk - 0.4 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km
  • Mamitas Beach - 9 min walk - 0.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Cozumel Intl. Airport (CZM) - 12.4 miles/19.9 km

Restaurants

  • ‪El Árbol de la Diez - ‬4 min walk
  • ‪Sushi Ken - ‬4 min walk
  • ‪Logia Café - ‬3 min walk
  • ‪Zitla - ‬2 min walk
  • ‪El Tapas Restaurante - ‬2 min walk

About this property

Hotel Playa Encantada

  • Hotel Playa Encantada puts you in a great location, within a 15-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Guests can take a dip in the outdoor pool, and freebies like WiFi and wired internet are added perks. Other features include a children's pool, a terrace, and a garden. Fellow travelers say great things about the helpful staff.

At a glance

Hotel size

    • 32 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Wheelchair-accessible parking on site

Other information

    • Designated smoking areas
    • No alcohol served onsite

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Reviews

Hotel Playa Encantada Reviews

8.6

Excellent

8.8

Cleanliness

8.2

Location

8.8

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel's location offers easy access to a variety of nearby restaurants and a buffet breakfast option at a nearby restaurant. (6 reviews)
  • The beach is within a 10-minute walk and the location is very central for accessing it. (5 reviews)
  • The pool was well-maintained, nice, and pretty well shaded. (6 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Room
Location
Restaurant
Market
Bus station

Reviews

Verified review

8/10 Very good

Clean room, friendly stuff, short walk to the beach. Breakfast was not at the hotel. We were not able to fully use it due to excursions we booked (breakfast starts at 7:30am). Beside that it was nice place to stay.
Verified review

10/10 Exceptional

Staff was very helpful and friendly. Recommended food spots for us
Verified review

10/10 Exceptional

Great hospitality and location. Mucho gracias!
Verified review

10/10 Exceptional

Convenient location, a block away from the Ado alterna station. Attentive staff, room was spacious and clean. Would stay there again.
Verified review

10/10 Exceptional

Excellent location 1 block from Bus terminal
Verified review

8/10 Very good

It's good place if you're looking for a place to stay for the night or on a budget....staff very friendly and if you're going to be late for your check in time they're understanding about!
Verified review

10/10 Exceptional

I will recommended this hotel. Close everything and easy to move to other city. The staff was always helping. Clean and the pool was very nice, specially for the family.
Verified review

10/10 Exceptional

Clean room quick check in
Verified review

10/10 Exceptional

This was centrally located and an easy walk for anything you need! 4 blocks from the beach!
Verified review

6/10 Good

Very good location, close to downtown without the noise. Lovely older pool.
Verified review

6/10 Good

This hotel very close to the 5th ave close for supermarkets and restaurants
Verified review

10/10 Exceptional

This hotel is very conveniently located next to the bus station, walking street and a great park with lots of local food vendors. The room is big and the pool is pretty well shaded.
Verified review

10/10 Exceptional

Great service and clean
Verified review

6/10 Good

The hotel is in a great location and covers all the basics for an ok stay. However there were a few things that could be improved. We saw many cockroaches and bugs on the counter, the coach had stains that looked super gross and the internet didn’t work over half of our stay . We spent most of the day out so it made it better for us however we wouldn’t stay here again .
Verified review

10/10 Exceptional

We truly enjoyed our one month stay at this hotel! We always felt safe and comfortable. It's located in the perfect area. Shopping for needed items is close, Restaurants are near and walkable. The rooms are nice and cleaned daily. The staff is very helpful and fun!
Verified review

8/10 Very good

We stayed for one night twice during our trip. The rooms were clean and spacious and very conveniently located next to the bus central, ADO alterna. Most importantly, it was a quiet area. Nothing luxurious but very good value for the price.
Verified review

8/10 Very good

Taxis and Food Store around the corner
Verified review

10/10 Exceptional

Pleasant

My room was spacious, clean and I felt safe in and around the place which also the Ado bus station across the street. I really like the place
Verified review

10/10 Exceptional

Love it!

We have stayed there multiple times. There is a refrigerator, microwave, coffee pot. It has all the amenities bed and shower are wonderful. The room is spacious. We will go there again.
Verified review

10/10 Exceptional

very close for bus station ,restaurants and super markets also close to the 5th ave, only one thing is no amenities on lobby !
Verified review

8/10 Very good

We have stayed here several times over the years as an overnight or 2 before flying home post AI stay. The beds are not comfortable, but we always get an apartment with a kitchen and plenty of room for my family of 4 and that makes it worth it for the price. There is a small pool in an enclosed courtyard to cool off in. Any time we have needed anything from the staff, they were quick to help and friendly. We enjoy this hotel s location because it is away from the touristy area and there are tasty food options all around.
Verified review

6/10 Good

The location is good. The noise from night clubs bus shuttles right next to our room was inconvenient. Expect to be woken up at 3 am on most days. The bathroom needs an update Sliding door is broken and no hot water on some days..
Verified review

4/10 Fair

Staff is nice, but don’t speak English. Very noisy environment, can not sleep well at night. No hot water available, no basic supplies like fork or spoon. Location is good, bus station right across, close to Walmart.
Verified review

4/10 Fair

The bus station from the airport only goes to the one on 5th avenue going back to the airport it's the one very close. The room was ok but only air conditioning in the bedroom if you have the suite. Our tv had to be changed as it didn't work. The pressure in the shower ok for Mexico but not great we had hot water. Didn't see any bugs... getting in the elevator is like walking in to an oven. Overall it was ok. Location good as it's quiet.
Verified review

6/10 Good

Showering water is cold most of the time . Some towels are old and ripped . The room needs some maintenance , freshing it up . Location is central , staff are nice , clean water is provided in public area. WIFI and phone needs Maintenance.