We wanted to love this place, the first few hours were perfect! The room was stunning, clean, seemed recently updated, and the view was amazing. The primary reason for picking this hotel and this specific room was the jetted tub, we tried pressing every button we could find and could not get the jets to work. We called the front desk to ask if we were missing something, the lady was very polite. She told us it sounded like we were doing everything right and we were not the first ones that day to mention the jets in their room not working. She offered to have maintenance come out the following morning, we were only there one night and didn’t feel it was worth it. She also confirmed we could ask the front desk in the morning about a possible discount. Around midnight, the room above us began what sounded like a very loud and very crowded party (stomping, screaming, singing, etc) that went until about 4:30am. There is no after hours phone number at all (including for emergencies, not saying this was one). We considered leaving in the middle of the night but could not find any kind of drop box to leave the keys after hours. At check out, the maintenance guy was the one at the front desk around 9:30am, we mentioned the jetted tub and he immediately got loud and defensive, said it was user error, and made us feel incredibly uncomfortable. He also stated the lady who told us we did everything right the night before was the manager. Overall, super disappointing turn of events.