I selected this hotel based on three criteria: Safe, pet friendly, and breakfast included. I paid for the room through Expedia as was required. When I got to the property at 10:30pm, the young man at the desk was very nice, but let me know that I needed to pay. I was really tired, so I thought, "Maybe Expedia didn't charge?" I gave him my credit card.
When I got to the room, it reeked of cigarette smoke. Some of the lamps didn't work. The refrigerator had mildew growing on it, and the bed was super uncomfortable. I didn't say anything because I was exhausted and just wanted sleep.
The next morning, I checked my bank account and saw that I had indeed paid for the room twice. I went downstairs for breakfast, and the front desk guy said, "We don't serve breakfast any longer."
When I went to check out, there was a lovely woman working at the desk. I let her know that I was inadvertently charged twice. This woman went NUTS on me. She told me that was impossible and I was lying. It got really ugly, my stay was terrible, and now I need to figure out how to get a refund! NEVER STAY HERE.
