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Iberostar Selection Playa Mita - All Inclusive

4.5 star property
Luxury beachfront property with free water park, near Litibu Golf Course

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Photo gallery for Iberostar Selection Playa Mita - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Terrace/patio
Lobby
Free minibar, in-room safe, desk, laptop workspace
Garden
On Mexico's picturesque coastline, Iberostar Selection Playa Mita - All Inclusive welcomes you to a beachfront paradise. Unwind at the spa or bask in the sun on comfortable sun loungers. With 5 on-site restaurants and international cuisine, this luxury property offers a truly indulgent experience that guests rave about for its beautiful beach locale and helpful staff.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Non-smoking
  • 24/7 front desk
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 5 restaurants and 2 poolside bars
  • 8 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free water park
  • Nightclub
  • Free children's club
  • Free supervised childcare
  • 2 outdoor tennis courts
  • Health club

Feel at home (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Junior Suite (Beach Access)

Terrace/patio

Junior Suite (Beach Access)

8.2 out of 10
Very good
(11 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 44 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room (Sunset View)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Sunset View)

8.8 out of 10
Excellent
(13 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 39 sq m
  • Harbor view
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Sunset view)

View from room

Junior Suite, Oceanfront (Sunset view)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room (Sunset View)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Sunset View)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 39 sq m
  • Partial ocean view
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Last room available

Free minibar, in-room safe, desk, laptop workspace

Last room available

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 39 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, Accessible

Free minibar, in-room safe, desk, laptop workspace

Premium Room, Accessible

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 39 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, Accessible

Balcony

Premium Room, Accessible

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 39 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room (Promo)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Promo)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 39 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Room, Golf View

Free minibar, in-room safe, desk, laptop workspace

Room, Golf View

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 39 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room (Pure Wellness)

Balcony

Premium Room (Pure Wellness)

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Pure Wellness)

Balcony

Premium Room (Pure Wellness)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Pure Wellness)

Free minibar, in-room safe, desk, laptop workspace

Junior Suite, Oceanfront (Pure Wellness)

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • Ocean view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Room, Golf View

Free minibar, in-room safe, desk, laptop workspace

Room, Golf View

8.8 out of 10
Excellent
(9 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 39 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Pure Wellness)

Free minibar, in-room safe, desk, laptop workspace

Junior Suite, Oceanfront (Pure Wellness)

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Beach Access)

Terrace/patio

Junior Suite (Beach Access)

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 44 sq m
  • Partial ocean view
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Last room available

Free minibar, in-room safe, desk, laptop workspace

Last room available

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 39 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room

Free minibar, in-room safe, desk, laptop workspace

Premium Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 39 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room

Free minibar, in-room safe, desk, laptop workspace

Premium Room

8.4 out of 10
Very good
(30 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 39 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Sunset view)

View from room

Junior Suite, Oceanfront (Sunset view)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 44 sq m
  • Ocean view
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room (Promo)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Promo)

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 39 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, Pool Access

Free minibar, in-room safe, desk, laptop workspace

Premium Room, Pool Access

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, Pool Access

Free minibar, in-room safe, desk, laptop workspace

Premium Room, Pool Access

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, Oceanfront (Sunset View)

Free minibar, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Sunset View)

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Oceanfront

View from room

Junior Suite, Oceanfront

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 44 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront

View from room

Junior Suite, Oceanfront

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Oceanfront (Sunset View)

Free minibar, in-room safe, desk, laptop workspace

Premium Room, Oceanfront (Sunset View)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 39 sq m
  • Ocean view
  • Sleeps 1
  • 1 King Bed

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About the neighborhood

Map
Comercial Camino Ingreso a Litibú, Lote 15, Punta de Mita, NAY, 63734

What's nearby

  • Litibu Golf Course - 7 min walk - 0.6 km
  • Punta de Mita Beach - 5 min drive - 4.2 km
  • El Anclote Beach - 6 min drive - 5.8 km
  • Punta Mita Golf Club - 8 min drive - 6.9 km
  • Punta Mita Adventures - 8 min drive - 6.9 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 45 min drive

Restaurants

  • ‪Árbol - ‬8 min walk
  • ‪Paleta - ‬8 min walk
  • ‪Mezquite - ‬9 min walk
  • ‪Tsuba restaurant japanese - iberostar playa mita premium gold - ‬1 min walk
  • ‪buffet el nopal - Iberostar playa mita premium gol - ‬1 min walk

About this property

Iberostar Selection Playa Mita - All Inclusive

At Iberostar Selection Playa Mita - All Inclusive, you can spend time at the beach enjoying beach umbrellas, beachside drinks, and sun loungers, plus you'll be within a 10-minute drive of Punta de Mita Beach. There's plenty of fun with the 3 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps, and facials. Nopal Buffet, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 2 poolside bars, a nightclub, and a free kid's club. Fellow travelers say great things about the helpful staff and beach location.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Land activities

Fitness facilities
Tennis
Tennis rackets
Kids club

Entertainment

Onsite entertainment and activities

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 452 rooms

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 5:30 AM
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
    • Free supervised childcare
    • Free children's club

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Free onsite valet parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • 5 restaurants
  • 8 bars/lounges
  • 2 poolside bars
  • Beach bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Grocery/convenience store

What to do

  • On the beach
  • Tennis
  • Farming classes
  • Sailing
  • Scuba diving
  • Surfing/body boarding
  • Evening entertainment
  • Shopping
  • Pool table
  • Table tennis
  • Windsurfing nearby
  • Whale-watching nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • Adjacent to a golf course
  • 3 outdoor pools
  • Free water park
  • Arcade/game room
  • Full-service spa
  • Nightclub
  • 2 outdoor tennis courts
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Smooth flooring in room
ROOM

Room amenities

Be entertained

  • IPod docking station
  • 49-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Composting
  • Recycling
STAR_OUTLINE

Special features

Spa

Spa Sensations has 5 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Nopal Buffet - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Pacific Express - This fine-dining restaurant serves dinner only. Reservations are required.
Tsuba Japanese Restaurant - This theme restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required.
La Bahia Restaurant - This steakhouse serves dinner only. Reservations are required.
Cuate Pancho Mexican - This theme restaurant specializes in local cuisine and serves dinner only. Reservations are required.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
MONETIZATION_ON

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between noon and 2:00 PM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
This property is professionally cleaned.

Also known as

Iberostar Mita
Iberostar Playa Mita
Iberostar Playa Mita All Inclusive
Playa Mita
Playa Mita Iberostar
Iberostar Playa Mita All Inclusive Higuera Blanca
Iberostar Playa Mita Higuera Blanca
Iberostar Playa Mita All Inclusive All-inclusive property
Iberostar Selection Playa Mita All Inclusive Higuera Blanca
Iberostar Playa Mita All Inclusive
Iberostar Playa Mita Inclusive
Iberostar Selection Playa Mita All Inclusive
Iberostar Selection Playa Mita - All Inclusive Punta de Mita
HELP_OUTLINE

Frequently asked questions

Does Iberostar Selection Playa Mita - All Inclusive offer free cancellation for a full refund?

Yes, Iberostar Selection Playa Mita - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Iberostar Selection Playa Mita - All Inclusive?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Iberostar Selection Playa Mita - All Inclusive?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Iberostar Selection Playa Mita - All Inclusive?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Iberostar Selection Playa Mita - All Inclusive?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at Iberostar Selection Playa Mita - All Inclusive and nearby?

Have fun with onsite activities like sailing, surfing, and scuba diving and improve your game at the onsite tennis courts. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Iberostar Selection Playa Mita - All Inclusive also has 2 poolside bars, 8 bars, and a nightclub, as well as a Turkish bath, spa services, and an arcade.

Are there restaurants at or near Iberostar Selection Playa Mita - All Inclusive?

Yes, there are 5 onsite restaurants, featuring international cuisine.

Does Iberostar Selection Playa Mita - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Iberostar Selection Playa Mita - All Inclusive like?

Iberostar Selection Playa Mita - All Inclusive is located on the waterfront, a short 7-minute walk from Litibu Golf Course and 14 minutes' walk from Higuera Golf Club.

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Iberostar Selection Playa Mita - All Inclusive Reviews

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Food
Service staff
Room
Beach
Restaurant
Buffets
Children
Recreation
Family friendly
Entertainment

What guests liked

  • The beach was consistently described as beautiful, clean, and relaxing with plenty of amenities and activities. (70 reviews)
  • The pool area was perfect for kids and adults alike, with plenty of activities and a great atmosphere. (35 reviews)
  • Breakfast was a highlight, with a wide selection of food options and a favorite a la carte restaurant, Pacific Express. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Nice place
AMIR s, 4-night trip

10/10 Exceptional

Beautiful property! Great food and options.
Daniel, 3-night trip

10/10 Exceptional

THE PROPERTY IS CLEAN STAFF IS FRIENDLY AND FOOD IS GREAT!
graciela e, 5-night trip

6/10 Good

Run down but nice staff

Honestly this hotel is pretty run down. Service is great they do their best and the communal areas are fine but the rooms leave a lot to be desired. Staff is very good and they have decent drinks. I went for a wedding. Wedding was awesome
Juan Manuel, 5-night trip

10/10 Exceptional

Food was great especially dinner restaurants. Lots of activities (ping pong, dance lessons, archery, etc) Kids club great. Nice beach and helpful staff. Keyless rooms was really great as well
Jamie, 6-night trip

10/10 Exceptional

Beautiful resort, staff were very friendly. Food was great no issues lots of options and fresh. Rooms were nice and clean. Would recommend!
Hailey, 6-night trip

6/10 Good

Rooms should be upgraded and Reno’s would be nice.
Marna L, 14-night trip

10/10 Exceptional

Beautiful property & amazing service. I felt pampered. Loved the entertainment at the Lobby bar. The only thing I would like to see is a bit of security presence to remind guests that everyone staying there has rights to a peaceful vacation. 😊
Andrea Eileen, 6-night trip

8/10 Very good

Pool service needs to improve.
Eduardo, 5-night trip

10/10 Exceptional

That’s not my first time in this property the best one in this area great customer service great great atmosphere beautiful view. Excellent room, that’s my spot and I will always go back to this property. Thank you so much.
Himdad, 6-night trip

10/10 Exceptional

Loved it
Andrew, 6-night trip

10/10 Exceptional

Very enjoyable experience for the whole family to be together and have a blast!
Ojas, 5-night trip

10/10 Exceptional

Fabulous property, excellent staff! Food was very good, bartenders were fantastic!
Timothy, 2-night trip

10/10 Exceptional

A lovely destination especially with kids. The Spa is amazing!!!!
Faranak, 6-night trip

10/10 Exceptional

Food was excellent
Joseph M, 7-night trip

8/10 Very good

Food was excellent. We lost power to half of our room and it took overnight to get it fixed. They told us three times they would fix it and we had to go to the front desk in the morning where they were very rude.
Carrie, 7-night trip

8/10 Very good

Good vacation time
Natalya, 6-night trip

4/10 Fair

poor service with the staff.
Jose, 4-night trip

10/10 Exceptional

Thank you!
Nathan, 4-night trip

8/10 Very good

The staff was really helpful.
Amber Dawn, 7-night trip

8/10 Very good

The staff were excellent, the best part of the resort. There were things in our room and around the resort that weren’t great…no bulb in lamp, not always getting clean towels, strong odor in bathroom at times. Several taps not functioning in bathrooms, some restaurants closed on some days. Shuttle to towns not running unless minimum amount of people booking.
Douglas, 9-night trip

10/10 Exceptional

Our party of nine enjoy our stay very much. It's a lovely property with a really nice beach which is what we love. There were so many interactive options to participate in, such as bingo, ping pong, dance and yoga to list a few. The food was very good and the Japenense evening full of fun and laughs. Cannot comment on the night life as we didn't partake, but my guess is that was fun too. Afternoon pool fun and plenty of places to shade. This was my first Iberostar stay, and I would definitely consider another. Thank you to all the wonderful staff, the guys on the beach working those chairs and umbrella were AWESOME and so attentive.
Le Bonnie Ekholm, 7-night trip

10/10 Exceptional

Really calm
Danya, 4-night trip

10/10 Exceptional

Property is amazing. Dining Options were great!
Lorena, 5-night trip

6/10 Good

The food was not hot
Cornelius, 5-night trip