Termas de Aguas Calientes

Property class: 3
Mountain resort in Puyehue with outdoor pool and indoor pool

Choose dates to view prices

Enjoy your visit to Puyehue with a stay at Termas de Aguas Calientes. After hanging out at the outdoor pool or indoor pool, guests can grab a bite to eat at El Arrayan, which serves Regional cuisine and is open for breakfast, lunch, and dinner. Other highlights include a lazy river, a bar/lounge, and a terrace.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free parking
  • Free WiFi
  • Bar
  • 24/7 front desk

Main amenities (12)

  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • Lazy river
  • Hot springs
  • Breakfast available
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Garden
  • Arcade/game room
  • Picnic area
  • Luggage storage

Feel at home (6)

  • Playground on site
  • Private bathroom
  • Garden
  • Terrace
  • Minibar
  • Premium bedding
The current price is $91
$91 total
Oct 26 - Oct 27

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room Premium with Panoramic View

A tent-style room with a bed, a small table, and a television.

Double Room Premium with Panoramic View

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Cabin (4 Adults)

A bedroom with a bed, a window, a radiator, and wooden walls.

Standard Cabin (4 Adults)

  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Cabin, 3 Bedrooms (5 Adults)

A wooden structure with a slanted roof, a circular water tank, and a seating area with tables and chairs.

Superior Cabin, 3 Bedrooms (5 Adults)

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 35 sq m
  • 3 bedrooms
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Superior Tent

A cozy interior of a geodesic dome with a bed, a table, and a view of the outdoors through a large window.

Superior Tent

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Tent, River View

A geodesic dome structure with a wooden deck and a hot tub in the foreground.

Deluxe Tent, River View

  • River view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room Superior with River View

A couple in a geodesic dome room with a wooden table and bench, a bed with a patterned blanket, and a view through a large window.

Double Room Superior with River View

  • River view
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2-Bedroom Bungalow Superior with Panoramic View

A cozy attic bedroom with two beds, a window, and a wooden floor.

2-Bedroom Bungalow Superior with Panoramic View

  • 35 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

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About the neighborhood

Map
Ruta 215 KM 76, Camino a Antillanca, Puyehue, Los Lagos, 5290000

What's nearby

  • Lake Puyehue - 8 min drive - 7.7 km
  • Antillanca Ski Resort - 31 min drive - 22.1 km
  • Lake Rupanco - 36 min drive - 30.7 km

Getting around

  • Osorno (ZOS-Canal Bajo Carlos Hott Siebert) - 62 min drive

Restaurants

  • ‪Restaurante Buffet Los Troncos - ‬5 min drive
  • ‪Bar Lounge - ‬6 min drive
  • ‪Restaurant El Pescador - ‬6 min drive
  • ‪Jardin del Turista - ‬27 min drive
  • ‪Fogon Puyehue - ‬13 min drive

About this property

Termas de Aguas Calientes

  • Enjoy your visit to Puyehue with a stay at Termas de Aguas Calientes. After hanging out at the outdoor pool or indoor pool, guests can grab a bite to eat at El Arrayan, which serves Regional cuisine and is open for breakfast, lunch, and dinner. Other highlights include a lazy river, a bar/lounge, and a terrace.

At a glance

Hotel size

    • 26 units

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: 10:30 PM
    • Minimum check-in age: 18
    • Check-out time is 11 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Onsite parking limited

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Traveling with children

  • Children stay free (see details)
  • Mini golf
  • Lazy river
  • Playground

What to do

  • Mini golf
  • Hot springs
  • Skiing nearby

Services

  • 24-hour front desk
  • Luggage storage
  • Pool loungers

Facilities

  • 26 buildings/towers
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • An indoor pool
  • Arcade/game room
  • Lazy river

Accessibility

  • No elevator (single level property)

Room amenities

Home comfort

  • Heating
  • Minibar

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Premium bedding

What to enjoy

  • Patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

More

  • Local maps

Special features

Spa

There are hot springs on site.

Dining

El Arrayan - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Open daily.
Onsite venue #2 - coffee shop. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately CLP 8000 per person

Pool, spa, & gym (if applicable)

  • Pool access available from 8:30 AM to 7:30 PM

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Termas de Aguas Calientes
Termas de Aguas Calientes Hotel
Termas de Aguas Calientes Hotel Puyehue
Termas de Aguas Calientes Puyehue
Termas Aguas Calientes Resort Mantilhue
Termas Aguas Calientes Mantilhue
Termas Aguas Calientes Mantil
Termas Aguas Calientes Puyehue
Termas de Aguas Calientes Resort
Termas de Aguas Calientes Puyehue
Termas de Aguas Calientes Resort Puyehue

Frequently asked questions

Does Termas de Aguas Calientes offer free cancellation for a full refund?

Yes, Termas de Aguas Calientes does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Termas de Aguas Calientes?

Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 8:30 AM to 7:30 PM.

Are pets allowed at Termas de Aguas Calientes?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Termas de Aguas Calientes?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Termas de Aguas Calientes?

Check-in start time: 4 PM; Check-in end time: 10:30 PM. Check-out time is 11 AM.

What is there to do at Termas de Aguas Calientes and nearby?

Have fun with nearby winter activities like skiing. Additional recreation onsite includes hot springs. Enjoy a swim in the indoor and outdoor pools after a day out and about. Termas de Aguas Calientes also has a lazy river and an arcade, as well as a picnic area and a garden.

Are there restaurants at or near Termas de Aguas Calientes?

Yes, El Arrayan offers Regional cuisine.

Does Termas de Aguas Calientes have any outdoor private spaces?

Yes, every room features a patio.

What's the area around Termas de Aguas Calientes like?

Termas de Aguas Calientes is located on the waterfront, a short 19-minute walk from Puyehue National Park.

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Reviews

Termas de Aguas Calientes Reviews

8.0

Very Good

8.0

Cleanliness

8.4

Location

7.8

Staff & service

7.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was described as filling, delicious, basic but tasty, and excellent. (5 reviews)
  • The indoor and outdoor pools were great with thermal waters, providing a wonderful experience. (5 reviews)
  • The restaurant offered a good selection of food, including options for vegans and vegetarians, and served a delicious breakfast and lunch. (4 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

Friendly personnel, property ok, but bit old. Surroundings are breathtaking
Verified review

10/10 Exceptional

Bom hotel
Verified review

8/10 Very good

Nice natural surrounding, all cabins have been upgraded with indiviual external bath tubs
Verified review

10/10 Exceptional

The most beautiful walks in North Patagonia
Verified review

10/10 Exceptional

Superior accomodations and hospitality

Our stay was excellent. The dome and hot tub were of superior quality. We slept soundly and also found the shower to be the best we've had in country. The restaurant was a gorgeous setting for a happy hour beverage, a filling breakfast and a delicious lunch. We hiked two days and also enjoyed the outdoor thermal pool. My extra recommendation for vegans/vegetarians as they have many offerings.
Verified review

8/10 Very good

La propiedad estaba limpia y muy bien ubicada, junto al río, lo que permite disfrutar de un entorno natural y tranquilo. Los domos cuentan con calefacción, hervidor de agua y refrigerador, detalles que hacen más cómoda la estadía. Además, la temperatura del agua de la tinaja se puede regular fácilmente y cada domo dispone de estacionamiento designado. Las piscinas son amplias, aunque reciben bastante público. El personal fue amable y entregó explicaciones claras sobre el funcionamiento de las instalaciones. El desayuno es básico, pero ofrece variedad de quesos, huevos, pan, yogurt, jugos envasados, café de grano, leche y chocolate caliente. También incluye dos opciones de pastelería, aunque estas no estuvieron a la altura del resto de la oferta. En general, es una buena alternativa para disfrutar de la naturaleza, descansar junto al río y aprovechar las instalaciones termales.
Verified review

10/10 Exceptional

Foi uma experiência incrível. O Chalé é lindo e confortável. O local é maravilhoso, bem no meio da natureza. Fomos muito bem tratados. Gostaria de agradecer a equipe que nos atendeu tão bem. A piscininha particular um charme, super quente mesmo no inverno. amei. Deveria ter ficado 2 dias para curtir mais o exterior. Amei. Fomos com crianças. Todos curtiram.
Verified review

10/10 Exceptional

Essa é minha 2ª hospedagem com eles! E dessa vez resolvi ficar no Domo à beira rio com ofurô quentinho! Foi incrível! Uma experiência imersa na natureza! Além das comodidades do domo tivemos acesso às piscinas aquecidas externa e interna que são ótimas com suas águas termais! Além de ter acesso a várias trilhas muito bem marcadas em meio a natureza intocada! A estrutura é muito boa! Estão com novo restaurante onde é possível almoçar, jantar e ter o café da manhã! Mas confesso que preferia o prédio antigo, era mais chique e mais acolhedor! Essa é sem dúvida a melhor opção com custo benefício para quem deseja visitar a Montanha nevada de Antilanca! Fica muito próximo, cerca de 30 minutos de carro!
Verified review

6/10 Good

A Banheira externa do Domo estava com temperatura ótima, bem quente, mas era pouco anatomica, o colchão era muito duro, as piscina não abriram no horário previsto. Os funcionários foram formidáveis , pessoas maravilhosas! O cafe da manhã era basico mas gostoso! O Hotel dispõe de ótimas trilhas, lugar fabuloso,natureza pura , agradável e de fácil acesso!
Verified review

8/10 Very good

Fint sted. Lækkert med hot tub ved hver hytte. Rengøring var ikke overbevisende. Sengetøj var rent mv., men alle overflader i huset var beskidte i større eller mindre grad. Jeg vil opfordre til at give personalet en støvsuger så de har en reel mulighed for at kunne gøre rent.
Verified review

8/10 Very good

Local muito tranquilo Piscinas limpas Quarto bom, mas não tem servico de limpeza Banheiro deixa a desejar em relação à conservacao
Verified review

10/10 Exceptional

Dôme confortable
Verified review

6/10 Good

A cabana precisa de manutencao externa, para quem vai no verao o calor é muito forte e as cabanas nao tem ar condicionado.
Verified review

8/10 Very good

Valeu muito a pena a parada nesse hotel

Estávamos fazendo o caminho entre Bariloche e Puerto Varas e esse hotel ficava no caminho, por isso resolvemos ficar 1 noite. Ficamos no chalé com ofurô. É simplesmente fantástico. Muito bem estruturado e lindo. Com todas as amenidades necessárias. Apenas fiquei muito chateada pois nos colocaram em um chalé com arvores bem na frente o que cobria completamente a vista. Solicitei a alteração do chalé e fui informada que não havia disponibilidade, mas percebi no mesmo dia e no dia seguinte que haviam vários chalés da mesma categoria, com vista, vazios. As piscinas interna e externa são ótimas.
Verified review

8/10 Very good

Estadía buena ,mucho jóvenes por gira estudio,algunas cosas no funcionando,falta de personal.yo lo conocí hace 35 años , sin lugar está mejor pero por precio cabaña servicio podría ser mejor.
Verified review

8/10 Very good

Bel hébergement atypique

Établissement vieillissant mais tres propre Tresbel et bon restaurant Excellent petit dejeuner Les tentes sont confortables Le personnel est tres agréable
Verified review

6/10 Good

El domo se encuentra en la mitad del bosque, tiene problemas de humedad, y la ducha tuvo problema con la presión de agua caliente (esto fue solo el último día). Los personales son amables, el desayuno y el restorán estuvo bueno.
Verified review

4/10 Fair

Creo que falta preocupación por los huéspedes. Instalaciones en mal estado y restaurante con poco personal. Ninguna empatía del personal.
Verified review

4/10 Fair

Muy caro para lo que es.

Fuimos en familia. El precio de USD 500 por noche es muy alto y por lo tanto uno espera un servicio de primera. No es así. No hacen el aseo(a pesar que el prospecto dice que si), no hay jabón para la ducha. No hay toallas para la piscina. La vajilla mínima y no en muy buenas condiciones. Además quisieron cobrarme un impuesto adicional después de haber realizado el check in y sin derecho a cancelar la reserva No pudimos utilizar la piscina techada, primero por aforo y al día siguiente por estar en manutención.
Verified review

2/10 Poor

Un desastre… lejos la peor experiencia

Pésimo…. Cambiaron mi cabaña sin preguntar… me entregaron una cabaña demasiado calurosa y con cero privacidad ( al lado del restaurante donde todos los días pasaba por fuera un camión El día que llegue estuve desde las 18:45hrs hasta las 21:30hrs esperando que nos atendieran en el restaurante (llegábamos de los 2dos y con un bebé) al final no fueron capaz de sacar el pedido… solo respuestas de incompetentes… tuve que viajar a entre lagos ( a 30km) para poder ir a comer teniendo un restaurante a 30mts de la cabaña El día antes de salir nos llamaron a las 23:00hrs para informarnos que no nos darían desayuno y que teníamos que ir en nuestro auto a otro hotel (una total falta de respeto) Ofrecieron un descuento por el mal servicio y al momento de pagar nada. En resumen un desastre
Verified review

10/10 Exceptional

Disfrutando

Disfrutamos de una linda estadia. Paisajes bellos entorno maravilloso. Buena atención y un grato disfrutar en la piscina techada
Verified review

6/10 Good

nice hot tube

high rate to the hot tube with thermal water private and full access...restaurant...just 1-2 stars...room probably 3 stars. environment nice as all that area
Verified review

10/10 Exceptional

Excelente panorama.

Lo pasamos muy bien. Tiene senderos para recorrer ahí mismo. Restaurant buena atención y buena relación precio/calidad. Es lugar más independiente (domos vip, recomiendo el Nro. 5). Por aforo, la piscina techada debe ser agendada previamente, existen tours con guia hacia el salto (Anticura) también con previa reserva y pago adicional. Existe la posibilidad de arriendo de bicicletas por hora. No se pasa frío en los domos pero se agradecería mejorar la calefacción y tener un hervidor en el domo.
Verified review

8/10 Very good

Un complejo termal muy bueno p pasar unos días de descanso y relajo..
Verified review

10/10 Exceptional

Exelente estadia!!!! Hermoso lugar y muy amable la atencion.