Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Casa Smile Guest Portal mobile app before check-in
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children aged 5 and younger eat free breakfast
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Free secured, uncovered onsite self parking
Free offsite parking within 98 ft
Property amenities
Food and drink
Local cuisine breakfast (surcharge) each morning 8:00 AM–10:00 AM
Services
Virtual front desk
Romance packages
Room amenities
Freshen up
Private bathroom
Free toiletries
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
More
Housekeeping on weekends
Fees & policies
Optional extras
Local cuisine breakfast is offered for an extra charge of approximately BRL 50 for adults and BRL 35 for children
Policies
Extra-person charges may apply and vary depending on property policy.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Property Registration Number 34.005.438/0001-84
Frequently asked questions
Are pets allowed at Casa Smile?
Sorry, pets aren't allowed.
Is parking offered on site at Casa Smile?
Yes, there's free self parking.
What are the check-in and check-out times at Casa Smile?
You can check in starting at 2:00 PM. Check-out time is 11:00 AM.
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