Swiss-Belhotel Harbour Bay

Property class: 3.5
Bayfront hotel in Batam with 2 restaurants and spa

Choose dates to view prices

Swiss-Belhotel Harbour Bay puts you within a 10-minute drive of Batam Centre Ferry Terminal. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 2 restaurants. An outdoor pool, a poolside bar, and a fitness center are other features. Fellow travelers love the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free shopping center shuttle
  • Fitness center
  • Sauna
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Business center

For families (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is $66
$80 total
includes taxes & fees
Oct 14 - Oct 15

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe King

A hotel room with a large bed, a desk, a chair, a small table, and a view of the cityscape.

Deluxe King

8.8 out of 10
Excellent
(6 reviews)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Grand Deluxe

A hotel room with a large bed, two chairs, a desk, and a TV screen displaying the hotel name.

Grand Deluxe

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

A modern hotel room with a large bed, a view of the sea, and a wooden accent wall.

Junior Suite, 1 King Bed

  • Garden view
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Sea View

A hotel room with a bed, a desk, a chair, and a TV screen displaying the hotel's name.

Presidential Suite, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 109 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Deluxe Twin

7.0 out of 10
Good
(4 reviews)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room 1 King Bed

A hotel room with a large bed, a desk, a chair, a small table, and a view of the cityscape.

Deluxe Room 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room 2 Single Bed

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Deluxe Room 2 Single Bed

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite Non smoking

A modern hotel room with a large window, a flat-screen TV, a sofa, a coffee table, and a bed.

Junior Suite Non smoking

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Jl. Duyung, Sei Jodoh Batu Ampar, Batam, Batam Island, 29432

What's nearby

  • Grand Batam Mall - 4 min drive - 2.6 km
  • BCS Mall - 4 min drive - 3.0 km
  • Nagoya Hill Mall - 5 min drive - 1.9 km
  • Batam Centre - 16 min drive - 14.9 km
  • Batam Center Shopping Area - 16 min drive - 14.9 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 33 min drive
  • Singapore Changi Airport (SIN) - 13.9 miles/22.4 km
  • Seletar Airport (XSP) - 20.6 miles/33.1 km
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free shopping center shuttle

Restaurants

  • ‪Altitude Rooftop Bar & Lounge - ‬6 min walk
  • ‪Wey Wey Live Seafood - ‬3 min walk
  • ‪Golden Palace - ‬9 min walk
  • ‪Goji Kitchen & Bar - ‬5 min walk
  • ‪Momoo Juice Bar & Coffee - ‬7 min walk

About this property

Swiss-Belhotel Harbour Bay

  • Swiss-Belhotel Harbour Bay puts you within a 10-minute drive of Batam Centre Ferry Terminal. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 2 restaurants. An outdoor pool, a poolside bar, and a fitness center are other features. Fellow travelers love the helpful staff.

At a glance

Hotel size

    • 179 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 17
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 17

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Free onsite extended parking
    • Wheelchair-accessible parking on site
    • Onsite carport
    • Free offsite parking within 164 ft
    • Street parking available

Transfers

    • Airport shuttle on request (available 24 hours)*

Offsite

    • Area shuttle*
    • Free shopping center shuttle

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Private dining
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Romance packages

Facilities

  • Built in 2012
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site
  • Low-height desk
  • Grab bar near toilet
  • Phone accessibility kit

Room amenities

Be entertained

  • DVD player
  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 180000 for adults and IDR 90000 for children
  • Airport shuttle service is offered for an extra charge of IDR 205000 per vehicle
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for IDR 500000.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM

Policies

Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay
Property Registration Number 55110, 9120008381081

Also known as

Swiss-Belhotel Harbour Bay
Swiss-Belhotel Harbour Bay Batam
Swiss-Belhotel Harbour Bay Hotel
Swiss-Belhotel Harbour Bay Hotel Batam

Frequently asked questions

Is there a pool at Swiss-Belhotel Harbour Bay?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.

Are pets allowed at Swiss-Belhotel Harbour Bay?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Swiss-Belhotel Harbour Bay?

Yes, there's free self and extended parking.

Is airport shuttle service offered by Swiss-Belhotel Harbour Bay?

Yes, an airport shuttle is available. The charge is IDR 205000 per vehicle.

What are the check-in and check-out times at Swiss-Belhotel Harbour Bay?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at Swiss-Belhotel Harbour Bay and nearby?

Swiss-Belhotel Harbour Bay has a spa and an outdoor pool, as well as a fitness center and a garden.

Are there restaurants at or near Swiss-Belhotel Harbour Bay?

Yes, there are 2 onsite restaurants.

What's the area around Swiss-Belhotel Harbour Bay like?

Swiss-Belhotel Harbour Bay is in Nagoya (Lubuk Baja), a short 5-minute walk from Harbour Bay Ferry Terminal.

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Reviews

Swiss-Belhotel Harbour Bay Reviews

8.6

Excellent

8.4

Cleanliness

7.6

Location

8.6

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel's breakfast buffet offered a wide variety of food options, including Indonesian and Western cuisine. (4 reviews)
  • The property offers a 24-hour spa with reasonable prices and convenient access to wellness centers nearby. (4 reviews)
  • Breakfast offered a wide variety of food options, including both Indonesian and Western cuisine. (5 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Room
Service staff
Location
Breakfast
Ferry terminal
Cleanliness

Reviews

Verified review

8/10 Very good

Nice and value for money hotel. It's proximity to the harbour is a great plus.
Verified review

10/10 Exceptional

Best Hotel in Batam. Ideally located with a 2 minute walk to Harbour Bay. Big clean rooms with comfy beds. Brekky is good & the dinner menu is ok. Staff are excellent. They can't do enough to help the hotel guests. Excellent value for money!
Verified review

10/10 Exceptional

Lovely hotel. Staff were friendly and the food was great.
Verified review

10/10 Exceptional

Staff was awesome as always
Verified review

10/10 Exceptional

The hotel is very well maintain and is very nearby to many facilities and shops
Verified review

10/10 Exceptional

location is very convenient
Verified review

8/10 Very good

Good buffet

Very close to ferry terminal and the buffet was good to my taste
Verified review

10/10 Exceptional

Always a pleasure to be staying here, everything is wonderful. Especially the staff, always smiling, always welcoming.
Verified review

10/10 Exceptional

Great service and staff. Clean location, close to ferry terminal
Verified review

10/10 Exceptional

Best hôtel in Batam by far! Excellent service and clean !
Verified review

10/10 Exceptional

Nice and spacious room. Staffs were pleasant and helpful. Will definitely return here. Kids loved the pool!!
Verified review

8/10 Very good

Nice stay

Nice hotel to stay. Walking distance to the harbour and seafood restaurants and night clubs. Hotel is clean and comfortable. Many choices for breakfast.
Verified review

8/10 Very good

Grand Deluxe room is comfortable with a nice bath tub, be sure to bring your bath fizzy or bubbler
Verified review

8/10 Very good

Opposite hotel, massage available and around the area there are dinning options.
Verified review

8/10 Very good

Clean and big. Staff are friendly and polite.
Verified review

10/10 Exceptional

Overview of hotel facilities and staff

All staff are friendly, room well maintained including cleanliness . Good facilities provide
Verified review

10/10 Exceptional

The staff were very helpful. It’s a very pleasure experience.
Verified review

10/10 Exceptional

Check in and out processes are fast and smooth. Room is clean and spacious. Hotel is just a walking distance to restaurants, spa and wellness centres and convenience stores.Suitable for a short getaway and if want to stay nearby the Habour Bay ferry terminal.
Verified review

10/10 Exceptional

best hotel at harbour bay conveniently located near harbour bay ferry terminal. with lots of dining options and amenities around. lots of people strolling and jogging during evening. room is spacious, clean and quiet. stuff is very polite and customer orientated.
Verified review

10/10 Exceptional

Excellent Service

Amazing hotel staff. Excellent service. Hotel staff message via whatsapp to check your needs time to time. Will come back soon.
Verified review

10/10 Exceptional

Walkable from Ferry service, clean and tidy with large rooms. While hotel is extending and construction taking place it did not impinge on our stay. Breakfast included was a very large selection of food options. Taxis' and Grab transport was close
Verified review

10/10 Exceptional

Stayed for 3 nights , requested non-smoking floor . Although we didn’t get a room with a good views, our room was comfortable enough .
Verified review

8/10 Very good

Nice stay

The staff are warm and made one feel welcomed. They provided prompt service, for example, they were fast when we asked for extra pillow. Moreover, the hotel location is within walking distance from the ferry terminal. The downside is that the water pressure seemed inconsistent and appeared slightly weak, especially for shower. It would be great if the room carpet is being vacuumed during room cleaning.
Verified review

10/10 Exceptional

Had a pleasant stay here. Location was very near to harbour bay ferry terminal (walking distance). Check-in was swift. Prior to our arrival, I received a message on WhatsApp from concierge if there’s anything they can assist (tip top service). Room was nicely done up as per our remark. Room nice and clean, spacious. We love the overall experience. This is a very quiet area, away from the main road and we personally find it to be very peaceful. Also, they have quite a number of convenience stalls nearby 24/7. They also have 24/7 massage service if you’ll like a good rub. Price is also very affordable! Lastly, I’d like to thank Tesa, Salma, Jaka and Agung for their great hospitality! Not forgetting the male housekeeper at L4 for helping with our request too! Thank you!!
Verified review

8/10 Very good

Overall it was a pleasant stay. The bed was comfortable and cleanliness was tip top condition. Less than 5 min walk from harbourbay ferry center. There is a 24hrs Spa which the price was reasonable. The hot water seem to be inconsistent, after you fill water for your bathtub, the water will not be hot for your shower. Another occurrence was that there was a power failure and my family and Myself were trap in the lift for about 1minute. The Front Office Manager personally text myself and apologies for the incident. Great customer service but hope it wont happen again as it could be scary for a complete darkness for my young kid.