Hotel Serra da Estrela

Property class: 3.5
Family-friendly hotel in Campos do Jordão with restaurant and bar/lounge

Choose dates to view prices

Enjoy your visit to Campos do Jordão with a stay at Hotel Serra da Estrela. Guests indulge in deep-tissue massages, then grab a bite to eat at the restaurant. Other highlights include a bar/lounge, a fitness center, and a sauna.

Reviews

9.4 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Fitness center
  • Sauna
  • Steam room
  • Free use of bicycles
  • Children's pool
  • Room service
  • Spa services
  • Massage/treatment rooms
  • Business center
  • Meeting rooms

For families (6)

  • Children's pool
  • Playground on site
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
The current price is $96
$100 total
includes taxes & fees
Oct 12 - Oct 13

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room (Plus)

A bedroom with a bed, a desk, and a chair.

Standard Room (Plus)

8.6 out of 10
Excellent
(15 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Luxury Room

A hotel room with two beds, a wooden bench, a teal wall, and a door.

Luxury Room

9.0 out of 10
Wonderful
(19 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Room (Nobre)

A modern hotel room with a large bed, a desk, and a television.

Room (Nobre)

10.0 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

Master Apartment

  • Sleeps 4

Luxury Apartment

  • Sleeps 3

Premium Apartment

  • Sleeps 4

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About the neighborhood

Map
Rua Mario Otoni Rezende, 160, Vila Capivari, Campos do Jordão, SP, 12460-000

What's nearby

  • Capivari Shopping Center - 3 min walk - 0.3 km
  • Aspen Mall - 3 min walk - 0.3 km
  • Campos do Jordao Tennis Club - 3 min walk - 0.3 km
  • Capivari Park - 5 min walk - 0.4 km
  • Campos do Jordão Convention Center - 5 min walk - 0.5 km

Getting around

  • São Paulo/Guarulhos Intl. Airport - 175 min drive
  • Campos do Jordao Emilio Ribas Station - 5 min walk
  • Emílio Ribas (Abernéssia) Station - 12 min drive
  • Santo Antonio do Pinhal Eugene Lefevre Station - 33 min drive

Restaurants

  • ‪Churrasco ao Vivo - ‬1 min walk
  • ‪Cantinho da Serra Grill - ‬2 min walk
  • ‪Villa Montese - ‬4 min walk
  • ‪Alquimia - ‬1 min walk
  • ‪Itália Cantina e Ristorante - ‬3 min walk

About this property

Hotel Serra da Estrela

  • Enjoy your visit to Campos do Jordão with a stay at Hotel Serra da Estrela. Guests indulge in deep-tissue massages, then grab a bite to eat at the restaurant. Other highlights include a bar/lounge, a fitness center, and a sauna.

At a glance

Hotel size

    • 78 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Minimum check-in age: 20
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 20

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Parents must have child's birth certificate and photo ID*

Pets

    • Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free secured, covered onsite self parking
    • Free secured, covered onsite valet parking
    • Electric vehicle charging point on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground
  • Bed rails

What to do

  • Pool table

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Bike cleaning
  • Bike storage
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2004
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Television in common areas
  • Fitness center
  • Arcade/game room
  • Spa services
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Low-height counter/sink
  • Grab bar near toilet

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Heating
  • Portable fan
  • Minibar
  • Bathrobes

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages, and sports massages.

Fees & policies

Children & extra beds

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of BRL 100.00 per pet, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Hotel Serra da Estrela Campos do Jordao
Serra da Estrela Campos do Jordao
Hotel Serra da Estrela Hotel
Hotel Serra da Estrela Campos do Jordão
Hotel Serra da Estrela Hotel Campos do Jordão

Frequently asked questions

Does Hotel Serra da Estrela offer free cancellation for a full refund?

Yes, Hotel Serra da Estrela does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Serra da Estrela?

Yes, there's a children's pool.

Are pets allowed at Hotel Serra da Estrela?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of BRL 100.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hotel Serra da Estrela?

Yes, there's free self and valet parking. Electric vehicle charging is available.

What are the check-in and check-out times at Hotel Serra da Estrela?

You can check in starting at 3 PM. Check-out time is noon. Contactless check-out is available.

What is there to do at Hotel Serra da Estrela and nearby?

Have fun during the warmer months with activities such as cycling. Enjoy amenities like a sauna, a steam room, and an arcade.

Are there restaurants at or near Hotel Serra da Estrela?

Yes, there's an onsite restaurant.

What's the area around Hotel Serra da Estrela like?

Hotel Serra da Estrela is a short 5-minute walk from Campos do Jordao Emilio Ribas Station and 3 minutes' walk from Campos do Jordão Convention Center.

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Reviews

Hotel Serra da Estrela Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Location

9.6

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as excellent, with a great variety of options, including vegan choices, and often served with a smile. (33 reviews)
  • The hotel offers safe and organized parking with valet service and ample parking area. (10 reviews)
  • The hotel features a heated pool that is open until 10 PM, perfect for relaxation. (7 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

Excellent location, staff very friendly. Amenities are great. Would go back for sure!
Verified review

10/10 Exceptional

Great location, stunning architecture, awesome amenities and extremely friendly staff. We absolutely enjoyed our stay!
Verified review

10/10 Exceptional

Hotel excelente ! Ckm
Verified review

10/10 Exceptional

Very good
Verified review

8/10 Very good

Mattress was terrible!
Verified review

10/10 Exceptional

All good!!
Verified review

10/10 Exceptional

Normal
Verified review

10/10 Exceptional

overall very good. Surprised that the front desk did not speak any English, but still the staff was very nice. Also surprised that there is no ticket or document when I handed them the keys to the rental car. Usually you get a ticket or something proving you handed them your keys for the car. Again, overall very nice and loved the short distance to the main streets.
Verified review

8/10 Very good

Funcionários excelentes Ponto negativo: aquecedor ligado somente à noite (após as 18hs ) Não vi ar condicionado no quarto
Verified review

8/10 Very good

Foi maravilhoso tudo só o café da manhã que podiam ter opções mais saborosas de bolos e salgados pois não achei tão bom … mesmo sendo mais saudável o dia ser mais gostoso !
Verified review

10/10 Exceptional

Quarto muito limpo, cama confortavel, bem localizado e estacionamento disponivel.
Verified review

10/10 Exceptional

QUARTO aconchegante, limpo , cama muito confortável, Funcionários muito educados, café da manhã excelente.
Verified review

8/10 Very good

Muito boa estadia, apenas dois pontos negativos: quarto não tem ventilação e a TV também não estava muito boa.
Verified review

10/10 Exceptional

Tudo muito bom . Falta apenas uma cafeteira nos quartos .
Verified review

10/10 Exceptional

Hotel maravilhoso, muito bem localizado e completo, com muitas opções de lazer. Possui estacionamento e o café da manhã é excelente! Quartos confortáveis e aconchegantes. Hotel está na rua de baixo do centrinho, dá pra fazer tudo a pé!
Verified review

10/10 Exceptional

Excelente Localização! Fica a 1 quadra do centro capivari. Vale o custo benefício, pois a economia com estacionamentos faz a diferença. As acomodações são excelentes. O café da manhã é muito bom. Existem opções veganas e não veganas. Caso queira algo diferente, os funcionários preparam sem problemas. O atendimento superou as expectativas. Só vai! Sem medo
Verified review

10/10 Exceptional

Esse hotel é excelente. Atendimento (funcionários), limpeza, localização, café da manhã. A piscina aquecida é incrível. Uma pequena sugestão que faço seria colocar espelho de aumento no banheiro.
Verified review

10/10 Exceptional

Tudo perfeito. Ótimo hotel. Recomendo.
Verified review

10/10 Exceptional

Muito bom estadia como sempre espetacular
Verified review

10/10 Exceptional

Estadia ótima, café da manhã muito bom, quarto limpo e espaçoso. Sem nada a acrescentar
Verified review

10/10 Exceptional

Tudo muito bom!!! E a localização fantástica!!!
Verified review

8/10 Very good

Fuja do quarto andar, tem o barulho de um sistema acredito que de exaustão inicia as 8h30 e só para depois das 23h todo dia. Café bom e estacionamento bom. Equipe cordial. Checkin somente às 15h00, não chegue as 14h00.
Verified review

10/10 Exceptional

A Pousada Serra da Estrela é excelente. Instalações, refeições e profissionais são maravilhosos. A localização é ótima e a Pousada possui estacionamento que é imprescindível em Campos do Jordão. Pretendo retornar em breve para aproveitar todas as comodidades oferecidas.
Verified review

10/10 Exceptional

Ótima localização, por ficar na região do centro, Capivari, nem irá tirar o carro da garagem, piscina aquecida, ótimo café da manhã.
Verified review

10/10 Exceptional

Ótimo hotel com um bom café da manhã area ampla de estacionamento com manobrista e equipe muito simpática