Ocean Palace All Inclusive Premium

Property class: 5 and above
All-inclusive resort with 4 restaurants, near Ponta Negra Beach

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Placing you within a 15-minute drive of Ponta Negra Beach, Ocean Palace All Inclusive Premium features a free water park and a free kids' club. Guests can visit the spa to be pampered with massages, Ayurvedic treatments, or reflexology, and Sunrise Coffee Shop, one of 4 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious resort include 14 outdoor pools, a beach bar, and a health club. Fellow travelers say good things about the overall property condition.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking available
  • Free WiFi
The current price is $456
$479 total
includes taxes & fees
Oct 28 - Oct 29

Room options

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Showing 14 of 14 rooms

View all photos for Apartamento Superior All Inclusive Premium

A hotel room with two beds, a desk, a TV, and a balcony with a view of the beach.

Apartamento Superior All Inclusive Premium

8.6 out of 10
Excellent
(11 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Apartamento Luxo All Inclusive Premium

A hotel room with two beds, a desk, and a balcony with a view of the ocean.

Apartamento Luxo All Inclusive Premium

9.0 out of 10
Wonderful
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Apartamento Super Luxo All Inclusive Premium

A hotel room with two beds, a desk, and a large window with curtains.

Apartamento Super Luxo All Inclusive Premium

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Suíte Júnior All Inclusive Premium

A hotel room with two beds, a large window with a view of the ocean, a wooden floor, and a nightstand with a lamp.

Suíte Júnior All Inclusive Premium

7.0 out of 10
Good
(2 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Bangalô Super Luxo com Vista do Mar - All Inclusive Premium

A hotel room with a large bed, a desk, and a chair. There is a window with curtains, a lamp, and a phone on a nightstand.

Bangalô Super Luxo com Vista do Mar - All Inclusive Premium

  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Bangalô Master com Vista Mar e Ante Sala - All Inclusive

A hotel room with a large bed, a desk, and a chair. There is a window with curtains, a lamp, and a phone on a nightstand.

Bangalô Master com Vista Mar e Ante Sala - All Inclusive

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Apartamento Superior Família All Inclusive Premium

A hotel room with two beds, a desk, a TV, and a balcony with a view of the beach.

Apartamento Superior Família All Inclusive Premium

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Apartamento Luxo Família All Inclusive Premium

A hotel room with two beds, a desk, a chair, a TV, and a kitchenette.

Apartamento Luxo Família All Inclusive Premium

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Apartamento Super Luxo Família All Inclusive Premium

A hotel room with two beds, a desk, and a large window with curtains.

Apartamento Super Luxo Família All Inclusive Premium

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Suíte Júnior Família All Inclusive Premium

A hotel room with a bed, a desk with a TV, a small table, and a view of the ocean.

Suíte Júnior Família All Inclusive Premium

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed

View all photos for Suíte Master All Incluisve

A modern room with a glass table, a bench, a small refrigerator, and a view of the ocean.

Suíte Master All Incluisve

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Suíte Top Executive All Incluisve

A hotel room with a bed, a desk, a chair, a table, and a TV.

Suíte Top Executive All Incluisve

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Suíte Presidencial All Incluisve

A modern hotel room with a large bed, a desk, a chair, and a glass table.

Suíte Presidencial All Incluisve

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Grand Suíte Taj Mahal All Incluisve

A wooden deck with a pool, lounge chairs, and a thatched umbrella.

Grand Suíte Taj Mahal All Incluisve

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

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About the neighborhood

Map
Av. Sen. Dinarte Mariz, No. 7829, Ponta Negra, Natal, Rio Grande de Norte, 59090-010

What's nearby

  • Dunes Park - 1 min walk - 0.1 km
  • Natal Convention Center - 7 min walk - 0.6 km
  • Praia Shopping - 14 min walk - 1.2 km
  • Craft Fair of Ponta Negra - 15 min walk - 1.3 km
  • Artesanato Villarte Shops - 19 min walk - 1.6 km

Getting around

  • Natal (NAT-Governador Aluizio Alves Intl.) - 51 min drive
  • Cajupiranga Station - 18 min drive
  • Natal Soledade Station - 19 min drive
  • Boa Esperança Station - 20 min drive

Restaurants

  • ‪Seu Chico Botequim - ‬19 min walk
  • ‪Pittsburg - ‬17 min walk
  • ‪Pizza E Pasta Da Walter - ‬17 min walk
  • ‪Sussurro - ‬18 min walk
  • ‪Empório da Pizza - ‬17 min walk

About this property

Ocean Palace All Inclusive Premium

  • Placing you within a 15-minute drive of Ponta Negra Beach, Ocean Palace All Inclusive Premium features a free water park and a free kids' club. Guests can visit the spa to be pampered with massages, Ayurvedic treatments, or reflexology, and Sunrise Coffee Shop, one of 4 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious resort include 14 outdoor pools, a beach bar, and a health club. Fellow travelers say good things about the overall property condition.

All inclusive details

  • This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

At a glance

CHECK-IN
3:00pm
CHECK-OUT
12:00pm

Hotel size

    • 315 units
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 5:30 AM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Parents must have child's birth certificate and photo ID*
    • No cribs (infant beds)
    • Babysitting*
    • Free children's club

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite self parking (BRL 30.00 per day)
    • Onsite parking limited

Other information

    • Smoke-free property

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Reviews

Ocean Palace All Inclusive Premium Reviews

8.8

Excellent

8.8

Cleanliness

8.8

Location

8.8

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant offered a wide variety of delicious food options, including themed meals, snacks, and drinks, with attentive and friendly staff. (17 reviews)
  • The pool area is spectacular with many options, a swim-up bar, waterfalls, and excellent service. (9 reviews)
  • Breakfast options were diverse and the food was very good with a variety of meals available. (3 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

8/10 Very good

A Dream Getaway at Ocean Palace Resort! I can't say enough amazing things about our stay at Ocean Palace Resort in Natal! From the moment we arrived, we were welcomed with warm hospitality and breathtaking views of the ocean. The location is simply unbeatable—right on the stunning Via Costeira with direct access to the beach and minutes from Ponta Negra. The resort itself is gorgeous, with beautifully maintained pools, lush tropical landscaping, and plenty of space to relax. Our room was spacious, spotless, and had an incredible view of the ocean—waking up to that sunrise every morning was pure magic. What really stood out was the service. Every staff member we interacted with was kind, professional, and went above and beyond to make our stay perfect. The food was also exceptional, with a wide variety of delicious local and international dishes served fresh every day. One of the highlights of our trip was getting our photos taken with Viva Photos—they were incredible! The team was professional, creative, and made the whole experience fun and memorable. The photos turned out absolutely beautiful and are now some of our favorite keepsakes from the trip. Whether you're looking to unwind by the pool, indulge in the spa, or explore the vibrant culture of Natal, Ocean Palace is the perfect base. This place exceeded all expectations—we’ll definitely be coming back! Highly recommend to anyone looking for a luxurious, relaxing, and unforgettable escape in Brazil!
Verified review

10/10 Exceptional

Ok nnnnnnnnnnnnnnnnnnnnnnnn
Verified review

10/10 Exceptional

Excelente

Excelente
Verified review

2/10 Poor

Terrible service.
Verified review

8/10 Very good

We had a three o'clock check in.We got there at eleven o'clock.They told us to sit down and wait.We checked in online from our phone.Then, we went to see a person who told us that at three o'clock, we have to line up somewhere.They didn't speak english.So there was a little problem at three o'clock.It was like a long line at TSA.Fifty people waiting on one line to get envelope.That tells you what room you're in,I don't know why they could not have given us our room # , so we didn't have to wait on a long line. That gave us a negative feeling all day. Food was excellent,,service at pool was great, the photos makes the pools look so much larger than they are but still the adult pool was great with a swim up bar and staff when saw us with a half empty beer always got us another one. Would i stay there again. Yes but check on WAS THE WORST.. Next time I will arrive at 3:15 when the lines end.Also they do need more night time activities to do ,,,
Verified review

10/10 Exceptional

Serviço impecável. Alimentação muito boa, muito diferente de outros resorts de comida de bandejão. Colaboradores muito atenciosos. Excelente para crianças.
Verified review

10/10 Exceptional

A viagem foi perfeita pois o hotel oferece realmente uma estadia completa. Quartos limpos e amplos, piscinas limpas, algumas aquecidas e para crianças, as refeições servidas são deliciosas e a equipe de funcionários são atenciosos.
Verified review

6/10 Good

O hotel é muito bom, bebidas nível premium. Porém tivemos um problema, minha esposa teve uma infecção intestinal após o almoço do dia 20/09. O que fez nossa experiência não ser tão boa.
Verified review

10/10 Exceptional

Excelente experiência. No checkin, Vanessa foi muito educada e ágil, nos orientou muito bem. Elenilson, responsável por levar nossa bagagem no quarto, foi muito educado e prestativo, prontamente nos ajudou a resolver um pequeno contratempo. O quarto é amplo e confortável. As refeições muito completas e variadas, todas muito bem apresentadas e saborosas. Destaque para o jantar Italiano, muito saboroso, ambiente requintado e equipe de garçons extremamente agradáveis e cordiais. A equipe de recreação muito divertida. As áreas comuns são amplas, piscinas excelentes. Adorei. recomendo muitoo.
Verified review

10/10 Exceptional

Dias perfeitos com amigos queridos. Comida boa com muita fartura. Garçons tanto dos quiosques para pegar petiscos,sorvetes ,bar da piscina e os que ficam circulando ,estão de Parabéns! Elvis, Marcelo , Gutemberg , Rodrigo ,toda minha gratidão . Chefe de cozinha um amor, e a gerente também super 10. Com certeza iremos voltar . Ganhamos mimo , pro seco e um prato de frios super gostoso. Amamos
Verified review

8/10 Very good

O Hotéis,.com deveria indicar o andar do apto quando da compra porque sempre o ocorre que os piores alojamentos sao disponíveis, como ocorreu no OCEAN Palace de Natal porque apto de LUXO nunca e no piso inferior. Sempre com as desculpas que não há outros disponiveis
Verified review

8/10 Very good

Negativo: Falta de empatía del personal de recepción para resolver distintas cuestiones. La música de la pileta principal muy alta. Positivo: La comida bien. El restaurante italiano muy bien la comida y todos los meseros muy atentos. Muy bien también el sector de merienda. La higiene en general está bien. Los amenities muy bien. Canchas de futbol, tenis, tirolesa y gimnasio
Verified review

8/10 Very good

Hotel antigo que passou por reformas. Refeições muito boas. Diversas opções de bebidas, fácil acesso. Poderiam evitar usar garrafas de vidro, há muito consumo próximo das piscinas. A brinquedoteca (espaço kids) precisa de uma reforma, não ta legal.
Verified review

10/10 Exceptional

Equipe de funcionários super educados e prestativos. A limpeza deixou a desejar, recebemos o quarto com a pia suja, sem água quente no chuveiro e tivemos problemas com o ar condicionado.
Verified review

2/10 Poor

Checking e checkout pessimos, pior de todos os resorts que já fui, regras nem um pouco maleável com os hóspedes.
Verified review

10/10 Exceptional

Hotel muito bom, praia excelente, equipe muito prestativa e boas bebidas. Achamos a alimentação um pouco simples, e por ser all inclusive as vezes não tínhamos muitas opções fora o jantar principalmente, por essa razão achamos um pouco fraco perto de vários que já nos hospedamos.. Os petiscos na sua grande maioria eram frituras, e isso foi ruim para minha família que tem uma alimentação mais balanciada. No mais, gostamos de tudo.
Verified review

8/10 Very good

O hotel em si é maravilhoso, no entanto, os horários relativos a alguns bares e ao local dos jogos fecha muito cedo
Verified review

10/10 Exceptional

Funcionários prestativos, ótimo comida e ótimo custo benefício.
Verified review

4/10 Fair

Check in caótico, falta de informações, e quando recebidas, desencontradas. Quarto necessitando de pintura e modernização. Cardápio e atendimento nos restaurantes sofríveis (qualidade das comidas e das atenção dos garçons muito baixas). Há necessidade de funcionários dedicados à recepção dos hospedes na chegada, orientando onde ir, onde estacionar o carro, onde deixar a bagagem ( simplesmente falaram para deixar em qualquer lugar na recepção, não indicaram onde estacionar o carro, informaram que receberia um WhatsApp quando o quarto estivesse pronto as 15:00, e não houve mensagem e depois as 15:30 disseram que precisaria entrar numa fila para se ter informação sobre o quarto e o mesmo já estava liberado/ as refeições são servidas com baixa qualidade ( tipo batelada) , a experiência do jantar japonês foi péssima com carne servida fora do ponto solicitado / as qualidades dos vinhos são muito negativas)/ as paredes do quarto estão sujas e carecem de pintura, bem como o banheiro. Além disso, há excesso de formigas no quarto
Verified review

10/10 Exceptional

Excelente resort all inclusive na beira da praia Alimentacao variada e de qualidade Staff atenciosos e prestativos
Verified review

10/10 Exceptional

Experiência incrível foram poucos dias nao deu para usufruir todas as Experiências mas voltarei com certeza
Verified review

10/10 Exceptional

Local agradavel
Verified review

8/10 Very good

Piscinas bem agradáveis , porém , precisa aumentar o número de garçons para servir .
Verified review

10/10 Exceptional

Equipe de funcionários muito atenciosa, ótima limpeza não só do quarto mas todo o resort . Ótima variedade de refeições, café da manhã, almoço e jantares temáticos
Verified review

10/10 Exceptional

Tudo perfeito! Só não gostamos do checkin pq foi extremamente demorado