Hermes Palace Hotel Medan

Property class: 3.5
Medan hotel with restaurant and bar/lounge

Choose dates to view prices

Enjoy your visit to Medan with a stay at Hermes Palace Hotel Medan. Guests can visit the fitness center for a workout or grab a bite to eat at Sirocco, which serves Indonesian cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a snack bar/deli, and a terrace are other highlights.

Reviews

6.4 out of 10
Good

Popular amenities

  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
$30
The current price is $36 total
includes taxes & fees
Nov 15 - Nov 16

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room

A hotel room with a large bed, a desk, and a chair.

Superior Room

  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

A hotel room with a large bed, a desk, a chair, a television, and a cityscape mural on the wall.

Deluxe Room

  • 24 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

A hotel room with a bed, two chairs, a desk, and a TV.

Junior Suite

  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Twin Room

A hotel room with two beds, a desk, and an air conditioning unit.

Standard Twin Room

  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite

A hotel room with a large bed, a desk with a chair, a flat-screen TV mounted on the wall, and a window with curtains.

Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Jl. Pemuda No. 22, Medan, North Sumatra, 20151

What's nearby

  • Tjong A Fie's Mansion - 5 min walk - 0.5 km
  • Maimun Palace - 10 min walk - 0.9 km
  • Great Mosque of Medan - 14 min walk - 1.2 km
  • Sun Plaza - 14 min walk - 1.2 km
  • Medan Mall - 15 min walk - 1.3 km

Getting around

  • Medan (KNO-Kuala Namu Intl.) - 46 min drive
  • Medan Station - 16 min walk
  • Pulu Brayan Station - 20 min drive
  • Lubukpakam Station - 26 min drive
  • Free train station pick-up
  • Airport pick-up service

Restaurants

  • ‪RM. Tabona - ‬1 min walk
  • ‪Nasi Goreng Pemuda - ‬2 min walk
  • ‪Li Kung Chinese Restaurant - ‬1 min walk
  • ‪Sop Kambing Wajir - ‬1 min walk
  • ‪Loving Hut Wajir - ‬1 min walk

About this property

Hermes Palace Hotel Medan

  • Enjoy your visit to Medan with a stay at Hermes Palace Hotel Medan. Guests can visit the fitness center for a workout or grab a bite to eat at Sirocco, which serves Indonesian cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a snack bar/deli, and a terrace are other highlights.

At a glance

CHECK-IN
1:00pm
CHECK-OUT
12:00pm

Hotel size

    • 106 rooms

Arriving/Leaving

    • Check-in start time: 1:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Free onsite extended parking

Transfers

    • Airport pickup on request (available 24 hours)*
    • Free train station pick-up

Other information

    • Designated smoking areas

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Reviews

Hermes Palace Hotel Medan Reviews

6.4

Good

7.0

Cleanliness

6.6

Location

6.8

Staff & service

6.4

Property conditions & facilities

Reviews

Verified review

8/10 Very good

There were mosquitos at the lobby area. Other than that it was fantastic, the Conceige were fantastic
Verified review

6/10 Good

The property need a serious renovation, Aircone capacity didn’t fits the room size which makes it really long time to cool the room….toilet seats cover was loose which was really annoying…head shover wasn’t adjustable….breakfast buffet was all the same for the whole week which is a disappointment…
Verified review

4/10 Fair

The property need a serious renovation, Aircone capacity didn’t fits the room size which makes it really long time to cool the room….toilet seats cover was loose which was really annoying…head shover wasn’t adjustable….breakfast buffet was all the same for the whole week which is a disappointment…
Verified review

6/10 Good

Untuk breakfastnya bagus. Kamarnya bersih. Tapi saya dan keluarga merasa kurang aman menginap di hotel ini
Verified review

4/10 Fair

The front desk lady was terrible!! Never again 😡
Verified review

4/10 Fair

Not clean enoght and services check in very very slow
Verified review

6/10 Good

Rooms were clean but for a 4 star motel you couldn’t flush toilet paper down toilet and the service to fix it the man was rude. Reception desk very friendly. Fridge didn’t work and no safe 😢
Verified review

10/10 Exceptional

Kamarnya bersih rapih

Bagus dan nyaman
Verified review

6/10 Good

体验比较一般
Verified review

2/10 Poor

poor service and bad service. hotel crazy. lol
Verified review

4/10 Fair

Close to everywhere but very bad services

First we got there and wanted to check in, receptionist was not smiling. So we got impressions that they're not friendly. Once we got to our room, carpet was dirty, there was not any towel, and our bathroom's ceiling was leaking. So we had to ask for someone to check it. There was not any good intention from the hotel to move us to another room. It took them around 20-30minutes to fix the leaking, which it should be done BEFORE they checked guest into that room. When we asked the room boy for bath towel and face towel, he replied that we dont get face towel because we stay at standard room, face towel only for guest that stay at deluxe room. Friday night, live music from their restaurant at upper level couls be heard from our room and it stopped at 11PM. Smoking guest at the non-smoking area in the restaurant and none of the staffs seem like bother to say something to them. Until I asked one of the staffs to warn them because it's so annoying.
Verified review

8/10 Very good

Bra läge

+Mitt i staden och nära till köpcentrum -Ingen pool för att svalka sig -högt pris
Verified review

6/10 Good

Excellent service

Stayed 5 nights in this hotel for visiting relatives and friends. Nice location as very near relatives house & town centre. The staff were very kind, polite & helpful. The concept of the hotel is very good as breakfast served at roof top but the staff at cooking counter during breakfast doesn't know how to cook as we were served very oily but cold sausages & yucky omellette. Quite disappointed with the cleanliness of the room as the blanket smells, carpet looks like never been vacuum before, towels were old, shower head was about to fall of & full of stain.
Verified review

8/10 Very good

Nice hotel on Jalan Permuda

Nice clean hotel with friendly English speaking staff. The room was very spacious and had an incredible view - the only drawback was the sun would heat it up during the day but the aircon helped cool it down. Food was good and there is a functioning restaurant on the terrace. The views were awesome from the terrace. Breakfast was good too. The one drawback of this hotel is its location on Jalan Permuda. There's pretty much nothing else around the area unless you walk a few blocks to the north. Good value for money though!
Verified review

8/10 Very good

Good Location

Would stay their again
Verified review

6/10 Good

Nyaman
Verified review

8/10 Very good

BERSIH DAN SELESA

staff yang baik dengan senyuman manis dan keselesaan hotel yg teratur.
Verified review

6/10 Good

Good

It's was great to stay here make me really really satisfaction...
Verified review

8/10 Very good

staff ramah dan cooperatif

staff reception ramah, tidak ada kendala saat check in, smuanya berjalan lancar. kamar bersih.
Verified review

8/10 Very good

friendly

the securities and receptionise in the hotel are friendly
Verified review

8/10 Very good

wenn reduzierter Preis dan ok.

mit dem reduzierten Preis 50% ist alles ok.
Verified review

2/10 Poor

NOT recommend anyone to stay at Hermes Hotel Medan

Coming to Medan after a long road trip from the airport, you expecting a good reception from the hotel staff. But NOT at HERMES Hotel. Since payment fully paid NO SUCH additional requests permitted. Asked for adjoining rooms (as we booked 2 rooms), was turn down. Asked for late check out till 1500 (as we had stayed for 3 nites in 2 rooms), was turn down. Food was not good at all. We had the breakfast, because it had been paid for. I really regretted for choosing this Hermes Hotel. Then there was this hammering noise (due to renovations) at 2300 hours. What the hell? What was the hotel management thinking? Hello ... you know people trying to sleep at this time. For those planning to visit Medan, please choose other hotels to make your trip more meaningful and enjoyable.
Verified review

8/10 Very good

Nice hotel and close to the city centre

I really like this hotel.The service is good . The room is clean. The breakfast is marvelous and we can enjoy it at the top floor of the hotel with reasonable price. I shall stay here again for the next time I come to Medan
Verified review

8/10 Very good

Prima hotel op centrale locatie

Positief: - Locatie, personeel en uitzicht vanaf dakterras Negatief: - Geen zwembad, geen ramen in de kamer dus continu donker.
Verified review

8/10 Very good

Lots of food around hotel

Many local food around the hotel. Near to the famous tabona (curry noodle), the breakfast from hotel isn't too bad either. Room is quite small with no window though, but quite clean and decent for my 2 nights stay.