Hotel El Ciervo

Property class: 3
Hot springs Villarrica hotel with outdoor pool, connected to a shopping center

Choose dates to view prices

Featuring a ski shuttle, Hotel El Ciervo is a great choice for your ski vacation in Villarrica. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is a nice spot to enjoy après-ski drinks. This Colonial hotel also features an outdoor pool, a terrace, and a garden.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
  • Restaurant
  • Bar

Room options

Standard Double Room Single Use, 1 Queen Bed

  • Garden view
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free wired internet

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Bed
  • Free wired internet

Similar properties

A wooden pier with lounge chairs and umbrellas overlooking a calm sea with distant mountains.
Hotel y Cabañas El Parque
Villarrica
  • Pool
  • Free parking
  • Free WiFi
  • 24/7 front desk
9.8 out of 10, Exceptional, 16 reviews
The price is $103
$103 total
Nov 7 - Nov 8
Hotel y Cabañas El Parque
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign in
Sign up, it's free

About the neighborhood

Map
General Korner 241, Villarrica, Araucania, 4931004

What's nearby

  • Lake Villarrica - 1 min walk - 0.2 km
  • Centro Cultural Liquen de Villarrica - 6 min walk - 0.5 km
  • Catedral de Villarrica - 6 min walk - 0.6 km
  • Villarrica Historical Museum - 7 min walk - 0.6 km
  • Villarrica Pucara Beach - 14 min walk - 1.2 km

Getting around

  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Ski shuttle (surcharge)

Restaurants

  • ‪Juan Maestro - ‬7 min walk
  • ‪La Previa - ‬5 min walk
  • ‪Cafe-Bar 2001 - ‬5 min walk
  • ‪Restaurant Entre Amigos - ‬4 min walk
  • ‪La Pizzeria de Renzo - ‬6 min walk

About this property

Hotel El Ciervo

  • Featuring a ski shuttle, Hotel El Ciervo is a great choice for your ski vacation in Villarrica. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is a nice spot to enjoy après-ski drinks. This Colonial hotel also features an outdoor pool, a terrace, and a garden.

At a glance

Hotel size

    • 13 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Late check-in subject to availability
    • Check-out time is noon

Special check-in instructions

    • The front desk is open daily from 6:00 AM - noon
    • Front desk staffed during limited hours
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • Children (7 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

Offsite

    • Area shuttle*
    • Beach shuttle*
    • Ski shuttle*
    • Shopping center shuttle*
    • Casino shuttle*

Other information

    • Smoke-free property

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel El Ciervo Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Location

9.0

Staff & service

9.0

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

Maravillosa estadia, muy agradecida de la preocupacion y gran disposicion del personal por ayudarme en todo lo que necesite y hacer grata mi estadia. Muchas gracias!!!
Verified review

10/10 Exceptional

Excelente estadía

Estadía muy agradable, personal muy amable y dispuesto a solucionar todas mis necesidades. Hicieron mi estadía muy grata y confortable!! Excelente experiencia muchas gracias!!
Verified review

10/10 Exceptional

Excellent service, speaks English, free bike available.
Verified review

8/10 Very good

Charming home for a weekend or overnight stay

Good stay and good services for the area. Friendly and helpful staff. Property was a converted home with tons of charm. Creaky floors and no screens on windows would be the main issue. Bed was worn/ too soft for my liking - great location for waterfront and restaurants - entertainment. Overall a 7/10
Verified review

8/10 Very good

We checked in after eating dinner at a nearby restaurant. We left the next morning after eating the free breakfast. There were more breakfast choices than other places we stayed at in Chile. We were surprised to be served waffles and scrambled eggs. Even though there were more breakfast choices, overall, the breakfast was just okay. We did not have time to explore the area. The bed was comfy. The room was very quiet. The bathroom has a bit of mold and the ceiling over the shower has peeling paint. The building where you enter to check in had the smell of an old place. The staff was friendly and accommodating.
Verified review

10/10 Exceptional

Very simple answer, Great ! Very clean, breakfast really good and the staff members helpful ,kind and sweet
Verified review

6/10 Good

Instalaciones muy antiguas. Mucho que mejorsr. No se condice la relación precio/calidad.
Verified review

10/10 Exceptional

Great stay

We enjoyed our stay very much. It was a very relaxing atmosphere.
Verified review

8/10 Very good

Discriminación por vestimenta

El desayuno malo en comparación a otros hoteles con el mismo rango de precio. La persona que nos recibió, al momento de pedirle algún dato para almorzar me discriminó por mi forma de vestir, el resto del personal del hotel muy amables y cordiales. La piscina se notaba muy mal cuidada.
Verified review

8/10 Very good

Good location, nice room and breakfast. Very pleasant place to stay and everyone was so nice but very limited English. No room temperature control so no air conditioning during the summer which made the room too hot. During the day we didn’t want to keep the windows open when not in the room for security and to keep the bugs out so it was uncomfortably hot in the evenings.
Verified review

8/10 Very good

Razoável

Hotel simples, porém agradável. O preço é alto pelo que oferece.
Verified review

10/10 Exceptional

Simples e Autêntico

O Hotel e tipo pousada. Com localização espetacular próximo ao lago e com vista para o vulcão! Há restaurantes próximos e toda Beira do lago para desfrutar. O café da manhã é suficiente. Quarto pequeno, muito bem cuidado e limpo. Atendimento da recepção e excelente! E ótimo no que se propõe.
Verified review

10/10 Exceptional

muy acogedor

lo pasamos muy bien
Verified review

6/10 Good

Das Hotel liegt fußläufig sowohl zur Ortsmitte wie auch zum Seeufer, hat eigene Parkplätze und ist ruhig. Unser Zimmer war nicht besonders groß, hatte aber ein angenehm großes Bad, das allerdings sehr renovierungsbedürftig war (alte Ausstattung, schlechte Beleuchtung, Wanne mit kaum geradem Boden, sodaß man beim Duschen einen unsicheren Stand hatte. Das Frühstück war nicht einem 3-Sterne-Hotel entsprechend. Personal ließ sich kaum sehen, wenn doch, wurde nicht gegrüßt. Fazit: Die 98,00 USD für ein Standartzimmer waren viel zu teuer für die erbrachte Leistung.
Verified review

10/10 Exceptional

Convienent & clean hotel

Great stay & location
Verified review

10/10 Exceptional

Excelente

Hermoso hotel con vista al Lago Villarica en contacto con la naturaleza, súper comida y limpia, excelente decoració. Muy recomendable
Verified review

10/10 Exceptional

Lo que buscaba.

Muy agradable . Bonito hotel y buena situación
Verified review

10/10 Exceptional

Verified review

10/10 Exceptional

Verified review

10/10 Exceptional

Verified review

8/10 Very good

Verified review

6/10 Good