Las Gaviotas Hotel & Suites, located near La Isla Shopping Mall, offers a serene escape with an outdoor pool and sun loungers. Guests can unwind on the tranquil garden or enjoy golfing at the 9-hole course.
Paseo Poktapok Lote 1 Zona Turistica, Cancun, QROO, 77500
What's nearby
Nichupté Lagoon - 2 min walk - 0.2 km
Cancun Golf Club at Pok Ta Pok - 8 min walk - 0.7 km
Plaza Caracol Mall - 5 min drive - 2.1 km
Tortuga Beach - 5 min drive - 2.5 km
La Isla Shopping Mall - 16 min drive - 6.7 km
Getting around
Cancun Intl. Airport (CUN) - 32 min drive
Restaurants
El Mirador - 7 min drive
Snack Grand Park - 7 min drive
Flor De Sal - 7 min drive
Campo de Golf Pok-Ta-Pok - 10 min walk
Bubba Gump Shrimp Co. - 7 min drive
About this property
Las Gaviotas Hotel & Suites
Las Gaviotas Hotel & Suites puts you within a 10-minute drive of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Tortuga Beach. Guests can enjoy the outdoor pool, and kayaking, parasailing, and scuba diving are nearby. Other highlights at this Mediterranean hotel include a terrace and a garden.
At a glance
DONE
Hotel size
37 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
The front desk is open daily from 9:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Barbecue grills
What to do
Pool table
Beach nearby
Ecotours nearby
Golf lessons nearby
Kayaking nearby
Scuba diving nearby
Services
Front desk (limited hours)
Concierge services
Dry cleaning/laundry services
Luggage storage
Pool loungers
Pool umbrellas
Facilities
5 buildings/towers
Built in 1990
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Adjacent to a golf course
An outdoor pool
Mediterranean architecture
Accessibility
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Iron/ironing board (on request)
Window screens
Sleep well
Bed sheets provided
Freshen up
Shower only
Free toiletries
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Las Gaviotas Hotel & Rent Apartment
Las Gaviotas Hotel & Rent Apartment Cancun
Las Gaviotas Rent Apartment
Las Gaviotas Rent Apartment Cancun
Las Gaviotas Hotel Cancun
Las Gaviotas Hotel Suites
Las Gaviotas Cancun
Las Gaviotas Hotel Rent Apartment
Las Gaviotas Hotel Suites
Las Gaviotas & Suites Cancun
Las Gaviotas Hotel & Suites Hotel
Las Gaviotas Hotel & Suites Cancun
Las Gaviotas Hotel & Suites Hotel Cancun
Frequently asked questions
Does Las Gaviotas Hotel & Suites offer free cancellation for a full refund?
Yes, Las Gaviotas Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Las Gaviotas Hotel & Suites?
Yes, there's an outdoor pool.
Are pets allowed at Las Gaviotas Hotel & Suites?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Las Gaviotas Hotel & Suites?
Yes, there's free self parking.
What are the check-in and check-out times at Las Gaviotas Hotel & Suites?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in is available.
Is there an onsite casino at Las Gaviotas Hotel & Suites?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (14-min drive) and Dubai Palace Casino (14-min drive) are both nearby.
What is there to do at Las Gaviotas Hotel & Suites and nearby?
Have fun with activities like boat tours, kayaking, and scuba diving, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.
What's the area around Las Gaviotas Hotel & Suites like?
Las Gaviotas Hotel & Suites is a short 9-minute walk from Isla Dorada and 9 minutes' walk from Cancun Golf Club at Pok Ta Pok.
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Reviews
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8
Cleanliness
7.6
Location
6.8
Staff & service
6.8
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Jul 4, 2025
Everything was great.
Paula
Paula, 1-night trip
Verified
10/10 Exceptional
Jul 9, 2025
Las habitaciones son amplias y limpias.
Vania
Vania, 1-night trip
Verified
2/10 Poor
Jan 21, 2025
Llegué con mi familia y ya le habían dado mi habitación a alguien más, ademas de un trato prepotente y que le hiciera como pudiera, era temporada alta y arriesgué a mi familia porque no encontraba otro hotel
Mario Alberto Domínguez
Mario Alberto Domínguez, 1-night trip
Verified
10/10 Exceptional
May 5, 2022
Great
Ernesto Jose De
Ernesto Jose De, 3-night trip
Verified
6/10 Good
Jan 2, 2020
The property location was quiet and in a nice neighborhood. I did not like that there was no television in living room area, there was a television in kids room, but not in master room. We did not like that.
Breakfast was advertised when we booked - and with 4 children, I booked that place for that reason. When we got there, I asked time of breakfast and they said we were the only ones getting it, but first she checked our reservation. Breakfast was toast, peanut butter/jelly, coffee, one fruit per person, and kerns juice for three days, which was replaced by tang for the next three days. When peanut butter ran out, that was it- only jelly. That should be advertised, I was expecting warm breakfast - since the pictures we saw showed hot breakfast and there was no distinction made in the information. I also had to remind them every morning to provide us breakfast, which should have been understood based on our booking.
Mari, our assigned cleaning lady/host was attentive with all our question, she was great. Unfortunately, she could only do what she could based on what the property allowed her to do.
Maria
Maria, 8-night trip
Verified
10/10 Exceptional
Jul 12, 2019
Good experience
.
Verified traveler
5-night trip
Verified
2/10 Poor
Apr 3, 2019
I don’t like, that wasn’t what I was expecting, no hot water,
Maribel
Maribel, 5-night trip
Verified
10/10 Exceptional
Mar 26, 2019
Estan en una zona muy tranquila a pesar de ser a media zona hotelera. Los cuartos estan muy amplios, completos y comodos. El personal es amable y servicial. Con ganas de haber estado mas tiempo en este hotel.
Jorge
Jorge, 1-night trip
Verified
10/10 Exceptional
Mar 20, 2019
La atención fue muy buena tofo estaba en perfectas condiciones y limpio
Rosario
Rosario, 2-night trip
Verified
10/10 Exceptional
Nov 5, 2018
Buena ubicación, buena limpieza. El único pero sería que al ser un complejo de departamentos ya con algo de tiempo, no están actualizados los muebles del mismo, por lo demás todo excelte. En recepción muy amables.
Camil
Camil, 1-night trip
Verified
6/10 Good
Feb 25, 2018
You might end up with getting NO BREAKFAST!
1. One of the reasons why I booked for this hotel was because it was saying that "European style breakfast" will be provided. However, I was told that there is no breakfast for "today" when I asked the manager, later he brought us 4 loaves of bread with jam, peanut butter, milk and coffee, but I was disappointed.
2. There are some ants on the floor and in the bathroom.
3. The hotel gave us free upgrade to a larger room that has two beds, large dining table and kitchen.
4. A cover of the pillow had some stains.
5. There is a bus stop after about 10 minutes walk that can drive you to beach, La Isla, and so on.
6. You can find a convenience store on the way to the bus stop.
Verified traveler
Verified
6/10 Good
Feb 16, 2018
Hotel en zona bonita
Está situado en un lugar muy bonito, cerca de la
Zona hotelera. Bastante grande y cómodo. En nuestro caso llegamos a las 11:00pm y no hay ni una botella de agua, no hay donde comprar cerca por la noche. Vimos bastantes hormigas en una de las habitaciones.
luich
luich, 2-night trip
Verified
4/10 Fair
Apr 3, 2017
The hotel staff is nice and accommodating. They gave us good tips about what to do in the area.
Good:
-spacious rooms
-free bottle of water and carton of milk
-free parking
-nice pool
-air conditioned rooms
Bad:
-water heater broke during our stay so we had to take cold showers
-you have to ask for towel replacements at the front desk instead of getting them exchanged in your room
-you get charged $10 per spotted towel so you have to be extra careful with make up
-there is no bell at front desk so if there is no one there you have to yell for someone if there is someone there
-you only get one breakfast. You don't get breakfast for every day of your stay.
-breakfast is literally toast with jam and coffee
-not all of the power outlets worked
-bed sheets were stained
Verified traveler
Verified
6/10 Good
Feb 7, 2017
La suite muy cómoda
Transcurrió de manera tranquila. En la administración muy amables. Personalmente necesitaba estar en esa zona, aunque está alejada de las playas y del transporte
Verified traveler
Verified
6/10 Good
Aug 18, 2016
Nice place close to hotel zone
The hotel was nice and clean, staff very friendly and helpful. Only bad thing....no pressure on the shower head and no TV!
Verified traveler
Verified
2/10 Poor
Aug 9, 2016
Not as presentable as it was advertised
I'd rather have my money back
This is not what I expected out of Expedia
This location was very deceiving
maria
Verified
2/10 Poor
Jul 24, 2016
not your go to hotel
everything is far from here . no microwave . says continental breakfast and didnt have nothing .swimming pool was very hot .
Jess
Verified
4/10 Fair
Jun 26, 2016
Boa localização,apartamentos simples mais confortavéis,cafe da manhã nem sempre tinha e quando tinha era pessimo,atendentes educados mais nunca resolvia nada,ar condicionado nem sempre funcionava minha sorte que meu quarto era num andar alto com isto tinha a brisa da lagoa.
Onivaldo
Verified
4/10 Fair
Apr 26, 2016
서비스 매우 느림 위치 불편
Verified traveler
Verified
8/10 Very good
Feb 3, 2016
Bom hotel pelo preço
Bom hotel, quarto espaçoso e bem localizado. Não está na zona hoteleira mas num local bem agradável e gostoso de se ficar. Não é novo, mas vale muito pelo preço.
Alex
Verified
4/10 Fair
Jan 25, 2016
Nice hotel, but very bad staff
The first night we arrived we were placed in a room with an air conditioning that didnt cool the air. We were moved to another building (no elevators, had to move the bads 4 stories down and then again 4 stories up, the staff didnt help us). The second room air conditioning stopped working after ten minutes of entering the room. We spent the first night with no air conditioning at all. The worst part came the last day (December 31). We did the check out at 8am because we had the Chichen Itza tour that day. We left our bags at the lobby and the plan was to come back, take our bags and travel to Playa del Carmen around 9pm to spend the night of the 31 there. However, when we returned from the tour, the lobby was empty and locked. We had to wait two hours until the guy in charge of the lobby came back, drunk, and gave us our bags. We didnt make it to Playa del Carmen on time and arrived past midnight.
Emiliano
Verified
10/10 Exceptional
Dec 17, 2015
Hotel acogedor
El lugar acogedor en una zona muy importante y tranquila. Usé el hotel para descansar, ya que en Cancún hay muchos lugares para disfrutar y conocer
ABNER JHONATAN
Verified
8/10 Very good
Nov 30, 2015
limpio en general, muy malo el servicio de desayun
Hotel limpio en general, estuve en la suite y me encontre unas cucarachitas en los gabinetes de la cocineta. El servicio de desayuno nada formal, ya que no tenian una hora para empezar, si ibas te daban un pan con fruta y jugo. Pienso que deberian de tener algo formal para comer ya que esta lejos de cualquier otra forma de conseguir comida si andas sin vehiculo.
Laura
Verified
10/10 Exceptional
Nov 24, 2015
Great Place to stay when visiting Cancún
Very friendly stuff, early check in wasn't a problem. Quiet place. Will stay there again for sure. I recommended to friends already.
Erik
Verified
8/10 Very good
Aug 25, 2015
Apartment in Paradise
The facility was way more than we expected with a full size 2bd 2bath, apartment style. When we checked in the guy at the front desk didnt speak very much English at all! However we were still able to get everything squared away upon check in. The hotel was part residents and the other part hotel. A few negatives was that the pool closed at 9 so we weren't able to take advantage of that amenity because we got back in after it was closed. It also sits a little further off the strip so it's a bit of a walk to restaurants and bars but only about 5 to 8 minutes in a car. Overall this place is perfect for location cleanliness and price! I would recommend this place for sure for families and couple's or groups.