2/10 Mediocre
5 de mayo de 2025
Worst hotel experience of my life.
Unfortunately, this was by far the worst hotel experience of my life.
As soon as I entered the hotel, I was gobsmacked by the horrible smell of the lobby. The carpet looked like it has never been cleaned. An elderly woman was struggling walking down the stairs as they had no lift. Nothing wrong with not having an elevator, but this should be noted prominently on the website in case anyone with physical limitations will know this before booking.
I had room number 8. I go into the room and was perplexed that there was no bathroom/toilet/shower. I asked the staff person, (friendly and helpful)… where is the bathroom? She explained for that room, it is across the hall. Talk about a major inconvenience!
I went down to the bar/restaurant to ask about any vegan options. This area had the same horrible smell and filthy environment. I knew right then I would do a take-away and eat in my room. There wasn’t anything on the menu I could have which was bizarre because their online menu had several options for vegans. (This was one of the reasons why I booked this place.)
Anyhow, I asked the staff person if the chef could prepare something suitable for me. The answer… go to the local Co-Op, buy something vegan and the chef would prepare a vegan meal!
I will never stay here again and wouldn’t book a room if they paid me to stay there.
Franc
Franc, viaje de 1 noche
Opinión verificada de un huésped de Hoteles.com
