Phoenix Hotel

Property class: 3
Hotel with spa, near Dubai Creek

Choose dates to view prices

Phoenix Hotel puts you just a 5-minute drive from Gold Souk and Dubai Creek. Guests can be pampered with spa services at the spa and grab a bite to eat at the restaurant. Also, Dubai World Trade Centre and City Centre Deira are within a short drive. Public transportation is just a short walk: Baniyas Square Station is 11 minutes and Salah Al Din Station is 11 minutes.

Reviews

6.2 out of 10
Good

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
  • Laundry facilities

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Single

A hotel room with a large bed, two armchairs, a small round table, and a nightstand with a lamp.

Standard Single

  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double - King

A hotel room with a red headboard, white bedding, a marble accent wall, a wooden nightstand with a phone, and a brown chair.

Standard Double - King

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double - Twin

A hotel room with two single beds, a wooden headboard, a bedside table with a phone, and a wall-mounted air vent.

Standard Double - Twin

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Triple

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Suite

A neatly made bed with a wooden headboard, two bedside lamps, and a patterned floor.

Executive Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Triple Family Room

A hotel room with two beds, a desk, a chair, and a small table.

Standard Triple Family Room

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Quadruple Room

A hotel room with four beds, a desk, a chair, and a TV.

Quadruple Room

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

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About the neighborhood

Map
28, St.28 C, Community 118,Nakheel Area, Dubai, ., Dubai, Dubai Emirate, 39674

What's nearby

  • Burj Nahar Mall - 4 min walk - 0.4 km
  • Al Ghurair Centre - 6 min walk - 0.6 km
  • Naif Souq - 11 min walk - 0.9 km
  • Dubai Creek - 13 min walk - 1.2 km
  • Gold Souk - 18 min walk - 1.6 km

Getting around

  • Dubai Intl. Airport (DXB) - 10 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 38 min drive
  • Al Maktoum Intl. Airport (DWC) - 54 min drive
  • Baniyas Square Station - 11 min walk
  • Salah Al Din Station - 11 min walk
  • Union Station - 13 min walk

Restaurants

  • ‪KFC - ‬1 min walk
  • ‪Zutto Suki Ramen - ‬7 min walk
  • ‪Lanzhou Noodles Restaurant - ‬7 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Pappa Roti - ‬7 min walk

About this property

Phoenix Hotel

  • Phoenix Hotel puts you just a 5-minute drive from Gold Souk and Dubai Creek. Guests can be pampered with spa services at the spa and grab a bite to eat at the restaurant. Also, Dubai World Trade Centre and City Centre Deira are within a short drive. Public transportation is just a short walk: Baniyas Square Station is 11 minutes and Salah Al Din Station is 11 minutes.

At a glance

CHECK-IN
2:00pm
CHECK-OUT
12:00pm

Hotel size

    • 78 rooms

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)

Parking

    • No onsite parking

Other information

    • Designated smoking areas

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Reviews

Phoenix Hotel Reviews

6.2

Good

6.2

Cleanliness

5.0

Location

6.0

Staff & service

5.6

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

Very helpful staff
Verified review

2/10 Poor

Service is no good and cleaning service cherge 35 Derham. Also early check-in 100 derham charge. No clean no tisu no wifi .
Verified review

6/10 Good

Nice

Very nice stay
Verified review

8/10 Very good

Everything was okay, Patson only got distracted by fire, expedia team and hotel team did a great job to make sure we had accommodation for the night
Verified review

8/10 Very good

Quant place. The place is older snd a little tired
Verified review

2/10 Poor

No good customer service not warm welcome
Verified review

2/10 Poor

Mr Hassan is the only good thing about this hotel. I booked 7 days but had to aftet 2 nights due to EXCESSIVE maintenance work very early in the morning. Not recommended
Verified review

6/10 Good

Below standards

Checkin was ok, the hotel staff was ok at the beginning but this changed after the 1st day, the state of bathroom was below standards, we found previous guests cleaning tissues at the bed, a spare hair drier was given to us, the bed sheets was never replaced during our 5 night stay as well as the both bins , they should be better trained.
Verified review

4/10 Fair

not recmonded

in bathroom no shower screen only shower tray no towels in bathroom at all room dirty look and smelly
Verified review

2/10 Poor

This was quite possibly the worst hotel experience I've ever had. The hotel is run down, with fittings broken or falling off. It was so noisy inside the hotel overnight, the lift continually making a pinging noise, sound of running water during the night. Tea/coffee making facilites supplied but without a kettle!! How it's rated 3* I'll never know. Fortunately I only chose this hotel as it was close to people I was seeing so spent little time in there. I cannot state this enough.. avoid this hotel.
Verified review

10/10 Exceptional

Me encanto, el personal muy amable y todos te ayudan con todo lo que les sea posible, gente cálida y acogedora, te hacen sentir en casa
Verified review

8/10 Very good

Hotel some like old but do clean
Verified review

6/10 Good

Nette Hotelteam,Frühstück nicht so lecker u.einfach,Badezimmer alt,Zimmer okay
Verified review

4/10 Fair

Ordinary Hotel

Only thing i like was Internet which was fast. Else Just an Ordinary Hotel with No Parking. Location is too noisy.
Verified review

6/10 Good

Nice Photoshopped Picture of the hotel.

The hotel was just ok. Nothing more. I don't know their standards of cleanliness but it was a little less than what I am used to. I made a joke to a friend who was with me that some one was stabbed in the elevator. I said that because there were mysterious stains all over the carpet. Parking was a huge issue. There was a parking lot right next door, but this hotel is in a pretty sketchy neighborhood and the guy who owned the parking lot decided that rates went the second night that we were there. The bathroom was tiny and even though the beds were made I never got the feeling that the place was "clean." The biggest disappointment was the fact that the hotel was in a very crowded and noisy area. You could easily hear everyone outside at night and in the morning.
Verified review

10/10 Exceptional

Verified review

4/10 Fair

Verified review

6/10 Good

Verified review

6/10 Good

Verified review

6/10 Good

Verified review

4/10 Fair

Verified review

8/10 Very good

Verified review

6/10 Good

Verified review

4/10 Fair

Verified review

10/10 Exceptional