Polo Cusco Suites

Property class: 3.5
Hotel with restaurant, near Plaza de Armas

Choose dates to view prices

Located just 2.3 mi (3.8 km) from the airport, Polo Cusco Suites offers drop-off service (available 24 hours). Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Also, Plaza de Armas and San Pedro Market are just a 5-minute drive away. Fellow travelers say great things about the helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Free WiFi
  • Bar
  • Laundry facilities
$70
The current price is $70 total
Nov 7 - Nov 8

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Single Room, City View

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed
  • Free wired internet

Standard Double Room, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 20 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

Standard Triple Room, City View

  • City view
  • 22 sq m
  • Sleeps 4
  • 3 Twin Beds OR 1 Double Bed and 2 Twin Beds
  • Free wired internet

Junior Suite, Jetted Tub, City View

8.0 out of 10
Very good
(6 reviews)
  • City view
  • 20 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Standard Room, 1 Queen Bed, City View

7.8 out of 10
Good
(10 reviews)
  • City view
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

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About the neighborhood

Map
Avenida Alameda Pachacuteq 404, Av. San Martin, Cusco, Cusco, 8002

What's nearby

  • Coricancha - 17 min walk - 1.4 km
  • National University of Saint Anthony the Abbot in Cuzco - 4 min drive - 1.9 km
  • San Pedro Market - 5 min drive - 1.5 km
  • Plaza de Armas - 7 min drive - 1.9 km
  • Cusco Cathedral - 7 min drive - 1.9 km

Getting around

  • Alejandro Velasco Astete Intl. Airport (CUZ) - 4 min drive
  • Cusco Wanchaq Station - 8 min walk
  • San Pedro Station - 20 min walk
  • Poroy Station - 26 min drive
  • Airport drop-off service
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • ‪Emiliana Restaurant - ‬7 min walk
  • ‪Mama Jama - ‬6 min walk
  • ‪La Quinta - ‬9 min walk
  • ‪PizzAventura - ‬10 min walk
  • ‪Ayara - ‬7 min walk

About this property

Polo Cusco Suites

  • Located just 2.3 mi (3.8 km) from the airport, Polo Cusco Suites offers drop-off service (available 24 hours). Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Also, Plaza de Armas and San Pedro Market are just a 5-minute drive away. Fellow travelers say great things about the helpful staff.

At a glance

Hotel size

    • 45 rooms
    • Arranged over 12 floors

Arriving/Leaving

    • Check-in start time: 11 AM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Transfers

    • Airport drop off on request(available 24 hours)*
    • Train station pick-up*

Offsite

    • Area shuttle*
    • Shopping center shuttle*

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

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Reviews

Polo Cusco Suites Reviews

8.4

Very Good

9.0

Cleanliness

7.4

Location

8.8

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant at this property offers great food and has a rooftop location with beautiful views. (14 reviews)
  • Breakfast was described as amazing, good, very good, and had a wide variety of options. (9 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Room
Food
View
Restaurant
Breakfast
Location
Bed
Shower
Walking

Reviews

Verified review

10/10 Exceptional

Very nice large room. Nice restaurant in roof top with nice View
Verified review

6/10 Good

The room had an amazing view and was very spacious. The bathroom was also beautiful. The only problems were: 1. There was no thermostat or way to control the heat in the room. Being that it’s the winter time, that resulted in the room being extremely cold. 2. The shower mildly flooded on the last night due to a leak in the faucet. Great value and an amazing rooftop restaurant, just maybe for the summer months.
Verified review

4/10 Fair

Asked for a hair-dryer twice as one is not provided in room. Both times were told one would be provided. Somehow knew it was never arranged, which it didn't. Dirty and broken shower screen, no TV control, lighting was very poor, none over desk, and in bathroom couldn't shave with the poor lights.. No hot water jug to make a tea or coffee which was not provide. Lifts from 6th floor require you to down to ground floor then back up to12th floor for drinks or dinner, which were very good. Best thing was it's location to bus station. Wouldn't recommend.
Verified review

10/10 Exceptional

Very good quality and clean rooms, very friendly staff.
Verified review

10/10 Exceptional

This hotel was very nice, especially considering the price. We ate in the hotel restaurant, which was on the top floor with a beautiful view!
Verified review

10/10 Exceptional

Beautiful view to the city, super clean and friendly staff
Verified review

10/10 Exceptional

Staff was great!!
Verified review

10/10 Exceptional

Awesome view. Great food. Super clean and friendly staff.
Verified review

10/10 Exceptional

The property is clean. All the staff are so helpful. The breakfast is really good.
Verified review

10/10 Exceptional

Awesome place in a beautiful city of Cusco. Hotel very clean, room very spacious. Breakfast is good. I went there 8/12/23 - 8/15/23
Verified review

10/10 Exceptional

It was neat and clean
Verified review

8/10 Very good

Clean room. A little run down. Very helpful at the front desk. Food at the hotel’s restaurant was really yummy and decent price.
Verified review

10/10 Exceptional

I love the staff! There was this really handsome young guy that was super helpful
Verified review

10/10 Exceptional

Staff was very nice and friendly. The restsurant was booked but they provided room service and the food was excellent. I checked out before breakfast so they supplied a boxed lunch. It is a great licatiin uf you are taking the Inka Express as it is less than a 5 minute walk.
Verified review

8/10 Very good

Nice hotel for very good orice

It is a nice hotel. I was on junior suite which is of a good size and modern. No air conditioning heat or cold. It has a restaurant on the 12th floor with Amazing city views. Is good for the price . Doesn't have gym
Verified review

10/10 Exceptional

Our stay was great. The hotel staff were friendly. Breakfast was good. Just note there is no AC. This was not an issue for us since it was cold during the time we went and the room was cool enough. They also kept our luggage for 1-2 hrs after our checkout, since we were not getting back in time from a morning tour.
Verified review

10/10 Exceptional

This is a lovely place to stay! The staff are very friendly and helpful and the rooms are incredibly clean, with an amazing view of the city! The hotel seems quite family oriented with mainly other Peruvians staying, and so if you’re a tourist looking to meet people or if your Spanish is not proficient, this may not be the best hotel choice for you. It’s about a 20 minute walk from Plaza de Armas with more restaurants/tourist areas, but I didn’t mind at all and had no problem walking home in the evening as a solo young woman. I recommend this hotel!
Verified review

10/10 Exceptional

The hotel staff were exceptionally friendly and understanding, especially as I dealt with an issue with LATAM; they went above and beyond to assist me. The building’s elevator is a welcomed convenience, as every step at 3,500 meters above sea level is no small feat. The view from the 12th-floor bar is truly breathtaking. While the room felt a bit outdated, this was reflected in the price, making it overall a good value for the stay.
Verified review

10/10 Exceptional

Easy to grab a Uber or taxi within 3 minutes. I thought the train track had charm- it did not bother us and stopped early enough in the evenings. Breakfasts is abundance. Staff aims to please and accommodate. Drink the complimentary coca leaves to relief headaches and other symptoms of altitude. Works wonders. The area is noisy as expected, but we did not venture out. We did not walk to the square- due to altitude- Cleanliness could be improved, minimal towels left and were “old”. But, overall, we liked our stay there- we are seniors.
Verified review

6/10 Good

Pros and Cons of Polo Cusco Suites

I'll start with the Pros. Great views of Cusco, and the Restaurant Bar at the top level has great food for both breakfast and dinner. It was super convenient on those days you just need to rest and don't want to do much walking. Also hot water was very hot. Now for the Cons: The front desk staff are extremely unhelpful. When we arrived we didn't find a safe or mini fridge in our room. When we asked the front desk about it they basically told all three of us that it was there and we were all lying about not having one. The following days when we brought it up, they just dodged the issue, saying another set of staff (like housekeeping) will "look into it." We only received a safe and mini fridge when another room on our floor checked out and they gave us theirs. Noise. This has got to be the loudest hotel I've stayed in, like ever. Rooms are not sound proof at all and you can hear everything from the hallway to the upstairs rooms, to the dogs barking on the street 8 floors down. Not to forget the train that goes right by the hotel and makes a great amount of noise in the morning. Airport shuttle was advertised as free on the website, but we had to pay for it. So they lied about that service. They don't even take you themselves they just called up someone and had them take us. Overall I was not impressed with Polo Cusco Suites, which is why I would give it 3 stars. There are more cons than pros, for me and my friends who stayed here May 9th through the 15th of 2024.
Verified review

10/10 Exceptional

Staff was helpful. Rooms kept clean. Breakfast was well stocked.
Verified review

10/10 Exceptional

Staff are nice
Verified review

10/10 Exceptional

Great value for the price!
Verified review

10/10 Exceptional

great hotel
Verified review

10/10 Exceptional

Good