Haven Hotel

Property class: 4
Poole beachfront hotel with restaurant and bar/lounge

Choose dates to view prices

Haven Hotel is a great choice for your beach stay in Poole, putting you near activities like windsurfing, water skiing, and kayaking. The indoor pool provides a splash of fun, and guests can also take advantage of a sauna and a steam room. The Point Restaurant is open for lunch and dinner and offers ocean views. A bar/lounge, a seasonal outdoor pool, and a terrace are other highlights. The helpful staff and location get great marks from fellow travelers.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi

Main amenities (10)

  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Indoor pool
  • Sauna
  • Steam room
  • Self parking
  • Seasonal outdoor pool
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
The current price is $132
$159 total
includes taxes & fees
Oct 4 - Oct 5

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Double Room, Balcony, Harbor View

A hotel room with a large bed, a desk, a chair, a wardrobe, and a view of the sea through the windows.

Double Room, Balcony, Harbor View

7.8 out of 10
Good
(11 reviews)
  • Harbor view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Double Room, Sea View

A hotel room with a large bed, a desk, two chairs, a TV, and a window with a view.

Double Room, Sea View

8.8 out of 10
Excellent
(3 reviews)
  • Sea view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

A hotel room with a large bed, two bedside lamps, a painting on the wall, and a bathroom visible through an open door.

Double Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

A hotel room with a bed, bedside table, lamp, and a view of the outside balcony.

Single Room

  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Balcony, Sea View

A hotel room with a large bed, a nightstand, a lamp, a chair, and a view of the sea through a sliding glass door.

Double Room, Balcony, Sea View

9.6 out of 10
Exceptional
(16 reviews)
  • Sea view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, Courtyard View

A hotel room with a large bed, bedside lamps, a desk with a chair, a mirror, and a window with curtains.

Economy Double Room, Courtyard View

7.4 out of 10
Good
(17 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

A hotel room with a large bed, two bedside tables with lamps, a flat-screen TV, and two armchairs.

Deluxe Double Room

7.4 out of 10
Good
(13 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Sea View Double with Balcony

A hotel room with a large bed, a desk, a chair, a wardrobe, and a view of the sea through the windows.

Sea View Double with Balcony

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Harbour View with Balcony

A hotel room with a large bed, a desk, a chair, a wardrobe, and a view of the sea through the windows.

Harbour View with Balcony

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

DOUBLE SEA VIEW WITH BALCONY

  • Sleeps 4

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Exterior
Holiday Inn Express Poole by IHG
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  • Parking available
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8.2 out of 10, Very good, 1,000 reviews
The price is $69
$96 total
includes taxes & fees
Oct 11 - Oct 12
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About the neighborhood

Map
161 Banks Road, Poole, England, BH13 7QL

What's nearby

  • Sandbanks Beach - 4 min walk - 0.4 km
  • Studland Beach and Nature Reserve - 5 min walk - 0.5 km
  • Dorset National Landscape - 5 min walk - 0.5 km
  • Shell Bay Beach - 10 min walk - 0.9 km
  • Canford Cliffs Beach - 4 min drive - 2.0 km

Getting around

  • Bournemouth (BOH-Bournemouth Intl.) - 35 min drive
  • Swanage Herston Halt Station - 13 min drive
  • Swanage Station - 14 min drive
  • Parkstone Station - 19 min drive

Restaurants

  • ‪Rockwater - ‬7 min drive
  • ‪Rick Stein Sandbanks - ‬10 min walk
  • ‪Rockfish - ‬13 min drive
  • ‪The Sandy Salt Pig - ‬10 min drive
  • ‪Inn in the Park - ‬7 min drive

About this property

Haven Hotel

  • Haven Hotel is a great choice for your beach stay in Poole, putting you near activities like windsurfing, water skiing, and kayaking. The indoor pool provides a splash of fun, and guests can also take advantage of a sauna and a steam room. The Point Restaurant is open for lunch and dinner and offers ocean views. A bar/lounge, a seasonal outdoor pool, and a terrace are other highlights. The helpful staff and location get great marks from fellow travelers.

At a glance

Hotel size

    • 84 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs only, 2 total)*
    • Service animals welcome
    • Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation*
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite self parking (GBP 10.00 per night)
    • Onsite parking limited
    • Electric vehicle charging point on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge

What to do

  • On the beach
  • Kayaking nearby
  • Water skiing nearby

Services

  • 24-hour front desk
  • Pool loungers

Facilities

  • Terrace
  • An indoor pool
  • Seasonal outdoor pool
  • Sauna
  • Steam room

Accessibility

  • Elevator

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Dining

The Point Restaurant - Overlooking the ocean, this fine-dining restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Pavilion Bar - Overlooking the ocean, this bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 30 per pet, per night

Parking

  • Self parking costs GBP 10.00 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 5:30 PM
  • The seasonal pool is open from June to September

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard

Also known as

Haven Hotel

Haven Hotel Poole

Haven Poole

Haven Hotel Hotel

Haven Hotel Poole

Haven Hotel Hotel Poole

Frequently asked questions

Does Haven Hotel offer free cancellation for a full refund?

Yes, Haven Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Haven Hotel?

Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 8:00 AM to 5:30 PM.

Are pets allowed at Haven Hotel?

Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Haven Hotel?

Yes. Self parking costs GBP 10.00 per night. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at Haven Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

Is there an onsite casino at Haven Hotel?

No, this hotel doesn't have a casino, but Genting Casino Bournemouth (12-min drive) is nearby.

What is there to do at Haven Hotel and nearby?

Have fun with nearby activities like boat tours, kayaking, and water skiing. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a sauna. Haven Hotel also has a steam room.

Are there restaurants at or near Haven Hotel?

Yes, The Point Restaurant offers alfresco dining and ocean views.

What's the area around Haven Hotel like?

Haven Hotel is a short 5-minute walk from Sandbanks Beach and 7 minutes' walk from Studland Beach and Nature Reserve. Travelers love the hotel's prime location.

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Reviews

Haven Hotel Reviews

8.0

Very Good

8.4

Cleanliness

9.2

Location

8.2

Staff & service

7.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as good, lovely, and with a wide variety of choice. (39 reviews)
  • The hotel's beach location is stunning with direct access to a beautiful sandy beach and breathtaking views. (17 reviews)
  • The restaurant served excellent food with lovely views and friendly staff. (27 reviews)
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Popular mentions

Room
Service staff
Location
Breakfast
View
Food
Restaurant
Bar
Ocean view
Spa

Reviews

Verified review

8/10 Very good

Great location, lovely staff, really good value
Verified review

10/10 Exceptional

Best weekend ever. Brilliant location and views. Will definitely be returning.
Verified review

10/10 Exceptional

I found this hotel charming. Bit frayed around the edges - bathroom dated and whole place could do with a makeover. However the views, location and staff were outstanding and I would definitely go back again
Verified review

8/10 Very good

Our room was lovely and spotlessly clean but our bathroom was tired and dated and lacked anywhere to put our own items. However, the hotel’s situation was stunning and worth every penny of the cost. The wonderful scenery and views as well as a great sized heated pool with immediate access to a beautiful beach meant that there was really no need to leave the hotel.
Verified review

8/10 Very good

The cleaning staff for our room were very efficient, we also had a lovely swan towel arrangement in our room for our anniversary, unfortunately the hotel staff did not remember to have the bubbly waiting in our room that my husband had organised, but they brought it up promptly after my husband reminded them. Our room was a lovely size and a wonderful view from the balcony. The breakfast was very good with lots of variety and I was able to order poached eggs. The evening meal was not so good, our order came late, my potato was cold, the starters were microscopic and on the whole, not good value for the money.
Verified review

8/10 Very good

Had a lovely stay. The staff were friendly and helpful.
Verified review

10/10 Exceptional

The hotel room with a sea view was great. We loved sitting on our balcony watching the boats go by and going to sleep with the sound of the washes. The hotel was in an excellent location. The staff were extremely helpful and friendly and the food in restaurant was superb.
Verified review

8/10 Very good

First room was not nice asked to move paid £30 for upgrade much nicer. Breakfast and facilities very nice !! Staff generally pleasant and helpful. But manager very somber faced and stressed scary to approach when telling him restaurant food was not acceptable. Evening food very pricey compared to Rick Stein where for same price much better quality and quantity :( Breakfast lovely but don’t think I would eat here for evening meal
Verified review

6/10 Good

This hotel is a real let down, but you cannot beat the views.
Verified review

8/10 Very good

Perfect location right on Sandbanks beach and easy to park. Can jump on the chain ferry just outside and walk along Studland beach too. Love the outside heated pool. We stayed in a budget double room which is great value. The room was clean and comfortable it just didn't have a view which was fine. We had dinner at the hotel in the evening which was very disappointing as the menu was nothing like what we had seen online. Breakfast was ok although items ran out fast and were not replaced very quickly.
Verified review

10/10 Exceptional

All the staff that we came into contact with were all very polite and very friendly.it certainly makes a difference.we didn't want to leave.
Verified review

10/10 Exceptional

We had such a lovely stay at the Haven Hotel. The location is stunning & you feel like you could be anywhere in the world. The room we stayed in had an amazing view, a comfy bed & a big bathroom. The only slight negative if we had to find one would be that the shower wasn’t very powerful. The outdoor pool was great & everywhere was very clean. It was great to have easy parking onsite. The hotel breakfast was lovely with a wide variety of choice & all members of staff we had contact with were very polite, friendly & couldn’t do enough to help make our stay wonderful. The Haven Hotel is very peaceful as long as you don’t mind the sounds of the sea & the chain link ferry soothing you to sleep. The stunning views extended to the bar area & the restaurant. We will definitely be back - thank you for a brilliant stay!
Verified review

10/10 Exceptional

The Haven is in a wonderful position at the entrance to to Poole Harbour. Staff are welcoming and friendly, the rooms are comfortable and the whole hotel is clean. Did not eat there this trip but only because the are some many restaurants to try locally in and around Poole.
Verified review

4/10 Fair

Location is excellent and the staff are helpful However attention needs to be be made in regards to the property and rooms. That being said we will be back.
Verified review

8/10 Very good

Great location with out outstanding sea views. . Breakfast very good. Room was clean. Bathroom needed to be updated with improved shower . Pleasant, helpful staff.
Verified review

10/10 Exceptional

We have been to the Haven Hotel Sandbanks twice before. We love the views, the beach. The Hotel and staff. Very friendly, helpful, polite and welcoming. The breakfast had lots of fresh food choices. We loved looking out to sea whilst having a leisurely coffee. We ate in the restaurant for lunch once, Paninis and Sourdough sandwiches with coleslaw and crisps, very filling and delicious. We ate in the restaurant for dinner twice, the staff were very attentive. Perfect food! Great wine. We stayed Monday to Friday. Our room had a sea view, beautiful. Just one niggle, the shower tube was damaged and hardly any water came out making showering difficult. Water pressure not good. Although we have never had a problem before in other rooms. There is so much to do in Sandbanks, Poole, Shell bay and Brownsea Island. Including the pools, and leisure facilities. Staff and life guards were friendly and helpful too. The room was cleaned and beds made every day, thank you. The bar staff were friendly too. We had the best holiday, we hope to be back, thank you.
Verified review

10/10 Exceptional

The location of the hotel is suburb. The hotel is lovely but does need an update, ie. a lick of paint etc. The room was nice and clean, the bar area and restaurant were lovely, breakfast was nice and fresh and the views from the terrace were amazing. Overall we had a wonderful 3 day break! Would definitely come back!!
Verified review

10/10 Exceptional

We were so pleased with everything. Our room was and very large along with a very large bathroom with lovely thick white towels. The breakfast you had so much to pick from. Evening meal was excellent. The staff have all been very helpful nothing to much trouble. In fact we throughly enjoyed our stay and would recommend a stay there
Verified review

8/10 Very good

The reception team were so friendly and helpful, so lovely. The outdoor pool was really hot and clean with plenty of space The bar area was great with beautiful views over the sea although there was a problem with the draught beers when we stayed and the staff didn’t seem very helpful or well trained The room was comfortable but a little dated
Verified review

8/10 Very good

The location is lovely, access to the pool and the beach which felt private made our stay very special, we almost felt like we were in South France as the weather and the sea were very pleasant and very warm for the UK. A couple of things I would certainly improve, the room was a little tired , sofa bed in the room was stained and dirty, windows could not be opened fully so it was stuffy and hot even with the fan on. The pool is only open till 6pm, showers close even earlier, and the staff start reminding to all guests about that from 5pm, we felt rushed. The pool should be open till 7 or 8, it would be nice to have the pool bar open too. I must mention we were very surprised by the price of the basic drink like simple black coffee, it was £6 while the more complicated coffee with milk costed £12, that is extremely unreasonable, considering alcohol drinks were cheaper than that. I believe pricing should be reconsidered to reasonable level. Otherwise the staff were helpful and pleasant. We hope to be back one day.
Verified review

10/10 Exceptional

Great location, great breakfast, comfortable bed
Verified review

8/10 Very good

Very nice view and friendly staff
Verified review

6/10 Good

Room had frosted windows to hide the view into the central area and dirty flaking exterior paint etc EV chargers very expensive. Breakfast staff not much attention to detail, not keeping things topped up etc. Glass bins emptied early in the morning (contrary to hotels own policies) which was very noisy. Hot tub and pool area were nice though.
Verified review

10/10 Exceptional

Excellent Location, Scenery.
Verified review

8/10 Very good

The location was very good for a quiet break & watching the chair ferry and other boats from the restaurant was interesting. The very small lift was not very reliable for those who needed it & took a number of goes to get it to work when leaving with our cases. The ‘courtyard’ view from our room was into the inner part of the hotel & was quite noisy when bottles were being disposed of. There was a limited menu in the restaurant which was the same all week. We only managed to find a couple of nearby places to eat, neither of which were within comfortable walking distance. The hotel itself is clean & comfortable & the staff were friendly.