In the heart of Madrid, Eurostars Plaza Mayor offers an upscale retreat with a rooftop terrace and coffee shop. Connect to WiFi, take advantage of concierge services, and explore nearby Puerta del Sol with bike rentals. Previous guests rave about the helpful staff.
Adolfo Suarez Madrid-Barajas Airport (MAD) - 29 min drive
Madrid (XOC-Atocha Train Station) - 18 min walk
Madrid Atocha Station - 20 min walk
Atocha Cercanías Station - 20 min walk
Tirso de Molina Station - 2 min walk
Sol Station - 5 min walk
La Latina Station - 6 min walk
Restaurants
El Cinco De Tirso - 3 min walk
Maestro Churrero - 2 min walk
La Rollerie - 3 min walk
Taberna Tirso de Molina - 3 min walk
Casa de Granada - 1 min walk
About this property
Eurostars Plaza Mayor
Eurostars Plaza Mayor features a rooftop terrace and puts you within a 5-minute walk of Puerta del Sol. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Also, Plaza Mayor and Plaza de España - Princesa are within just a 10-minute walk. Fellow travelers like the helpful staff and walkable location. Public transportation is just a short walk: Tirso de Molina Station is 2 minutes and Sol Station is 5 minutes.
At a glance
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Hotel size
92 rooms
Arranged over 7 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance.
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
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Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:30 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends
Bar/lounge
Coffee shop
Water dispenser
Traveling with children
Children stay free (see details)
Working away
Business center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Bicycle rentals
Facilities
2 buildings/towers
Safe-deposit box at front desk
Rooftop terrace
Television in common areas
Locally sourced food is prioritized
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
Some profits reinvested in community and sustainability
Local culture & ecosystem education
Double-glazed windows
Uses some LED lighting
Comprehensive food waste policy
Waste recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Accessibility
Elevator
Wheelchair-accessible path of travel
Room amenities
Be entertained
LCD television
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe (laptop compatible)
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
Uses some LED lighting
Recycling
Water-efficient showers only
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Bioscore Sustainability, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 15 for children
Policies
This property uses some solar energy.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Eurostars Hotel Plaza Mayor
Eurostars Hotel Plaza Mayor Madrid
Eurostars Plaza Mayor
Eurostars Plaza Mayor Madrid
Hotel Eurostars Plaza Mayor
Hotel Mayor
Hotel Plaza Mayor
Plaza Mayor
Plaza Mayor Hotel
Eurostars Plaza Mayor Hotel
Eurostars Hotel Plaza Mayor
Eurostars Plaza Mayor Madrid
Eurostars Plaza Mayor Hotel Madrid
Frequently asked questions
Does Eurostars Plaza Mayor offer free cancellation for a full refund?
Yes, Eurostars Plaza Mayor does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Eurostars Plaza Mayor?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Eurostars Plaza Mayor?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Eurostars Plaza Mayor?
No, this hotel doesn't have a casino, but Casino Gran Via (11-min walk) is nearby.
What's the area around Eurostars Plaza Mayor like?
Eurostars Plaza Mayor is in Madrid Centro, a short 2-minute walk from Tirso de Molina Station and 5 minutes' walk from Puerta del Sol. Travelers recommend the hotel for its walkable location.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.8
Location
8.8
Staff & service
8.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was plentiful, varied, and excellent with good gluten-free options. (19 reviews)
From real guest reviews summarized by AI.
Popular mentions
Location
Service staff
Room
Breakfast
Lobby
Bed
Cities
Restaurant
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Reviews
Verified
10/10 Exceptional
Apr 18, 2026
Very comfortable hotel very close to city center. I will definitely come back :-)
Dinu
Dinu, 3-night trip
Verified
10/10 Exceptional
Jan 27, 2026
Fantastic service, good breakfast and good clean rooms. A great hotel all in all!
Jerker
Jerker, 4-night trip
Verified
10/10 Exceptional
Dec 18, 2025
Great location. Very nice buffet breakfast and comfy rooms.
peter
peter, 2-night trip
Verified
10/10 Exceptional
Jan 10, 2026
Nice clean and quiet room. Excellent location.
Stacey
Stacey, 4-night trip
Verified
10/10 Exceptional
Jan 27, 2026
The rooms were very good and comfortable.
The lobby needs heating, as it felt cold.
Excellent central location in Madrid, very close to Puerta del Sol.
jose
jose, 6-night trip
Verified
10/10 Exceptional
Nov 4, 2025
Clean room, great staff, highly recommended.
Yasmary
Yasmary, 4-night trip
Verified
8/10 Very good
Nov 13, 2025
Pleasant stay. Clean room, good size, and great location to the main plaza, palace, and restaurants.
Dylan
Dylan, 3-night trip
Verified
10/10 Exceptional
Nov 30, 2025
Great location. Excellent breakfast. Good customer service at the front desk.
CARLOS F
CARLOS F, 3-night trip
Verified
8/10 Very good
Dec 15, 2025
This hotel is walkable to shopping ,restaurants etc the staff is friendly and I am grateful that the allow me to check in early without any extra payment
chandrawattie
chandrawattie, 1-night trip
Verified
10/10 Exceptional
Oct 19, 2025
Everything was so clean, staff was so friendly and able to orient helpful.
Maria
Maria, 2-night trip
Verified
8/10 Very good
Nov 5, 2025
The room was clean, comfortable bed, very quiet internal room.
Ralph
Ralph, 4-night trip
Verified
8/10 Very good
Oct 17, 2025
Great location!
Clean and convenient hotel. Hotel located fight in old town where all the action is especially for a tourist.
Guy
Guy, 1-night trip
Verified
10/10 Exceptional
Jan 18, 2026
Clean rooms, nice linens, HUGE bed, good breakfast, central location, nice staff. Cool lounge music playing in the lobby. Ugly view from our bedroom window. Broken closet doors that wouldn’t stay open. Dark room.
Kerie
Kerie, 2-night trip
Verified
8/10 Very good
Oct 30, 2025
Only spoke with front desk staff, they were all courteous.
Hotel is clean, typical building in the center of the city.
teresa
teresa, 2-night trip
Verified
10/10 Exceptional
Sep 27, 2025
Lovely little hotel in an extremely convenient location. It’s bustling only a short distance away, but peaceful inside the hotel. Walking distance from all the key sites. Rooms are a really good size and bathrooms are surprisingly large. Staff are really friendly and helpful.
Katie
Katie, 3-night trip
Verified
10/10 Exceptional
Oct 12, 2025
Very nice staff. The property is clean and well located but, there is a lot of construction around which is not the hotel’s fault.
Yadrana
Yadrana, 2-night trip
Verified
10/10 Exceptional
Jun 9, 2025
Lovely peaceful stay in the centre of the city
Julian
Julian, 2-night trip
Verified
10/10 Exceptional
May 12, 2025
Very nice hotel. Clean, comfortable, safe, good dining close.
Kathy
Kathy, 4-night trip
Verified
10/10 Exceptional
Oct 14, 2024
Great location and nice rooms
martin
martin, 3-night trip
Verified
10/10 Exceptional
Jan 14, 2025
Awesome hotel within walking distance to all the tourist spots.
Tae
Tae, 4-night trip
Verified
10/10 Exceptional
May 1, 2025
Nice modern hotel.
Great breakfast.
Farah
Farah, 3-night trip
Verified
10/10 Exceptional
Jul 7, 2025
Great location, easy access to Calle Baja and Plaza del Sol. Smaller, no real frills hotel, but since we weren’t spending much time it suited our needs perfectly. Clean, quiet, noon check out was appreciated after late nights out in Madrid.
Annalisa
Annalisa, 2-night trip
Verified
10/10 Exceptional
Sep 19, 2025
The street in front of the hotel is currently under construction. But location is amazing, room and bed very comfortable, and staff very helpful, cordial and professional
Carmen
Carmen, 1-night trip
Verified
8/10 Very good
Jul 18, 2025
It is located in the heart of the city, busy location but close to (walkable) a lot of interesting places
Alie
Alie, 5-night trip
Verified
10/10 Exceptional
Mar 31, 2025
Clean, comfortable hotel with polite and professional staff