Ibis Valparaiso is the perfect retreat near Valparaiso University and La Sebastiana Museum. Enjoy a warm welcome at the coffee shop/cafe, savor local flavors at the restaurant, or unwind with dry cleaning/laundry services. With in-room WiFi, a snack bar/deli, 24-hour front desk and meeting rooms available.
Ibis Valparaiso puts you in a great location, within a 15-minute walk of Valparaiso University and Port of Valparaiso. Also, La Sebastiana Museum and Flower Clock are within a short drive. Public transportation is just a short walk: Puerto Station is steps away and Bellavista Station is 9 minutes.
At a glance
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Hotel size
184 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
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Pets
Pets allowed (dogs and cats only, 1 total, up to 26 lbs per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Food and water bowls and litter boxes available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
No onsite parking
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Coffee shop
Snack bar/deli
What to do
Winery tours nearby
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Annual offsets purchased for at least 10% of carbon footprint
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Elevator
Elevator door width (inches): 35
Wheelchair accessible
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Visual alarms in hallways
Front entrance ramp
Wheelchairs available on site
Well-lit path to entrance
Smooth flooring in room
Room amenities
Be entertained
32-inch Smart TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board (on request)
Sleep well
Down comforter
Soundproofed rooms
Free crib/infant bed
Bed sheets provided
What to enjoy
Separate dining area
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
Optional extras
Buffet breakfast is offered for an extra charge of approximately CLP 12000 for adults and CLP 12000 for children
Children & extra beds
Rollaway beds are available for CLP 20000 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CLP 11900 per pet, per night
Policies
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 January to 31 December.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Ibis Hotel Valparaiso
Ibis Valparaiso
Ibis Valparaiso Hotel
Ibis Valparaiso Hotel
Ibis Valparaiso Valparaiso
Ibis Valparaiso Hotel Valparaiso
Frequently asked questions
Does Ibis Valparaiso offer free cancellation for a full refund?
Yes, Ibis Valparaiso does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Ibis Valparaiso?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 26 lbs per pet. There's a charge of CLP 11900 per pet, per night. Service animals are exempt from fees. Food and water bowls and litter boxes are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Ibis Valparaiso?
Sorry, there's no onsite parking at Ibis Valparaiso.
What are the check-in and check-out times at Ibis Valparaiso?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Ibis Valparaiso?
No, this hotel doesn't have a casino, but Vina del Mar Casino (11-min drive) is nearby.
What is there to do at Ibis Valparaiso and nearby?
Recommended spots to visit include Valparaiso University (13-min walk) and Port of Valparaiso (13-min walk), along with La Sebastiana Museum (1.3 mi) and Flower Clock (5.3 mi).
Are there restaurants at or near Ibis Valparaiso?
Yes, there's an onsite restaurant.
What's the area around Ibis Valparaiso like?
Ibis Valparaiso is in the heart of Valparaiso, a short 1-minute walk from Puerto Station and 4 minutes' walk from Plaza Sotomayor.
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Reviews
Ibis Valparaiso Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.0
Location
8.0
Staff & service
8.4
Property conditions & facilities
Popular mentions
Service staff
Room
Store
Shower
View
Location
Port
Reviews
Verified
10/10 Exceptional
Jan 13, 2026
Staff were excellent and helpful.
Janice
Janice, 1-night trip
Verified
10/10 Exceptional
Jan 8, 2026
The rooms were very clean and modern.
CARRIE
CARRIE, 2-night trip
Verified
10/10 Exceptional
Jan 7, 2026
Nice room
Mogens Nordberg
Mogens Nordberg, 3-night trip
Verified
10/10 Exceptional
Dec 21, 2025
The hotel and rooms are very clean. Staffcwete friendly and helpful whenneeded. Location is a short Uber to the cruisevship terminal. The hotel is walking distance to the old town sights suchvasvthe murals, artisshops and casual dining.
Louise
Louise, 2-night trip
Verified
10/10 Exceptional
Oct 6, 2025
The staff were the main positive about my stay as they were extremely attentive to my and my friends every need.
Victor
Victor, 2-night trip
Verified
6/10 Good
Dec 22, 2025
The room was in great condition. The food in the restaurant was tasty. Staff were very helpful in securing taxis, etcetera, and genuinely wanted to be sure everyone had a good time. The only downside was the WiFi was slow. I wasn’t able to do my Zoom meetings. Instead, they became phone calls. I would definitely stay here again if visiting Santiago at some point in the future.
Suzanne
Suzanne, 2-night trip
Verified
10/10 Exceptional
Dec 30, 2024
We went for a couple of days and it was a very pleasant experience. Kind staff, good services and reasonably priced
Pablo
Pablo, 3-night trip
Verified
10/10 Exceptional
Feb 15, 2025
This hotel is located close to the port and a train station - spotted cruise, container ships and navy vessels. Walkable to restaurants, malls & tourist spots. Convenient for taking train journeys to Vina del Mar & other tourist attractions.
P
P, 3-night trip
Verified
10/10 Exceptional
Sep 15, 2024
The property is a typical Ibis, minimalist but clean and modern. The staff is wonderful and service oriented. Good breakfast.
Herson
Herson, 1-night trip
Verified
8/10 Very good
Dec 8, 2024
Fun. Nice views. Super convenient.
Mark
Mark, 2-night trip
Verified
8/10 Very good
Feb 1, 2025
Nice hotel
Nice hotel good location for exploring the town. The first hotel I've ever been to though that didn't have a 'do not disturb' sign for your door so if for whatever reason you have a late night and want to sleep in housekeeping are coming in regardless to wake you.
Sean
Sean, 4-night trip
Verified
6/10 Good
Jan 2, 2025
Amenities in the rooms were so so. We knew the area is in the center with not the best neighborhood but had excellent views of the fireworks for New Year which is she we booked it. Close to the cerro neighborhoods which allowed us to walk around and close to the train station which took us to Viña del mar
hima
hima, 2-night trip
Verified
8/10 Very good
Jan 4, 2025
Not worth the money
Overall very basic for the priced paid. Location was good to view the fireworks on new years, but the prime to go with stay for New Year’s Eve was not worth it. Beds were too soft. Only two towels and a floor math in the bedroom. Only a tv, safe and one chair. Very, very basic. Also, food selection small only pizza and h and cheese sandwiches to select from for dinner.
If omit staying for a day the this hotel is close to the safe tourist area… otherwise, spend the money and stay at Viña de Mer… because there is nothing to see on Valparaiso
Julia
Julia, 2-night trip
Verified
6/10 Good
Apr 7, 2024
Sadly enough, I think this is one of the nicer properties in town. Our room was beyond sparse, with limited end tables, bathroom amenities, and the like. Upon entering the room, the 2nd bed was already rumpled and had a black shoe print in the comforter. Additionally, on the bed table next to it, there was a half eaten pack of fruit snacks.
The bathroom had 2 total towels, no hand towels, lotion, or anything of the sort. The shower had zero shelving to put anything like a razor, shampoo etc.
The TV had one English speaking channel, the BBC:I know that we are in Chile; however, this is a popular hotel for tourists getting on or off a cruise.
Lastly, the area surrounding the facility is very depressed. It is ideal for the purposes of the cruise, however.
The staff was nice enough and accommodated everything we asked for, which was fairly minimal. I think 3 stars, overall, is generous, so travelers be advised.
Anthony
Anthony, 1-night trip
Verified
10/10 Exceptional
May 12, 2026
A great hotel stay for five nights. I highly recommend it because not only is the hotel clean skdnco
Howard
Howard, 1-night trip
Verified
8/10 Very good
Dec 6, 2022
The coast line and views from the hotel were amazing!
Maria
Verified
10/10 Exceptional
Jan 3, 2023
Staff helpful, close to tourist things, an easy walk
Bill
Verified
10/10 Exceptional
Dec 14, 2022
Amazing place and near to the train station and cerro arregle
Ramiro
Verified
4/10 Fair
Nov 11, 2025
No phone. No face or hand towels. Feels like a motel.
Wing
Wing, 1-night trip
Verified
8/10 Very good
Dec 6, 2022
The staff were excellent and very helpful. The property was clean and comfortable and very central to the downtown old quarter.
Julia
Verified
10/10 Exceptional
Nov 5, 2025
Yes
Robert
Robert, 2-night trip
Verified
8/10 Very good
Jun 5, 2025
Smoking area and air conditioning would be nice
Derek
Derek, 4-night trip
Verified
8/10 Very good
Feb 16, 2025
Valparaiso is quite… particular
Enrique
Enrique, 3-night trip
Verified
8/10 Very good
Nov 2, 2022
Excellent stay and clean hotel with friendly staff. Central location to get to subway, restaurants, shops, etc. only downside was the late night club across the street.
Lisa
Verified
8/10 Very good
Jul 15, 2023
The hotel is well located. It is near the metro station Puerto and it is a few steps from los cerros and the port area. It is fairly clean and the staff is friendly.