Highland House

Property class: 3
Snowshoe ski-in/ski-out hotel with ski storage and ski rentals

Choose dates to view prices

With ski-in/ski-out access, Highland House allows you more time for snowboarding. Guests can visit the fitness center for a workout, and freebies like WiFi and self parking mean more money for fun in the snow. A hot tub and a sauna are offered, and in-room conveniences include refrigerators and microwaves. Ski passes, storage, rentals, and lessons are also available.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free parking
  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry facilities
  • Non-smoking

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Studio

A bedroom with a large bed, a wooden headboard, two bedside tables with lamps, a red sofa, and a wooden desk with a chair.

Studio

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Condo

A cozy living room with a fireplace, a plaid sofa, a wooden coffee table, and a dining area with a wooden table and benches.

Condo

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Map
10 Snowshoe Drive, Building 6, Snowshoe, WV, 26209

What's nearby

  • Village Access Ski Lift - 2 min walk - 0.2 km
  • Western Express Ski Lift - 9 min walk - 0.8 km
  • Soaring Eagle Express Ski Lift - 18 min walk - 1.6 km
  • Powder Monkey Ski Lift - 18 min drive - 9.2 km
  • Powderidge Ski Lift - 18 min drive - 9.2 km

Getting around

  • Lewisburg, WV (LWB-Greenbrier Valley) - 106 min drive

Restaurants

  • ‪Shay’s Restaurant - ‬18 min drive
  • ‪Foxfire Grille - ‬1 min walk
  • ‪The Junction Restaurant & Saloon - ‬1 min walk
  • ‪Subway at Par Mar - ‬12 min drive
  • ‪Old Spruce Draft House - ‬1 min walk

About this property

Highland House

  • With ski-in/ski-out access, Highland House allows you more time for snowboarding. Guests can visit the fitness center for a workout, and freebies like WiFi and self parking mean more money for fun in the snow. A hot tub and a sauna are offered, and in-room conveniences include refrigerators and microwaves. Ski passes, storage, rentals, and lessons are also available.

At a glance

CHECK-IN
4:00pm
CHECK-OUT
10:00am

Hotel size

    • 67 rooms

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM

Special check-in instructions

    • There is no front desk at this property
    • Guests can access their accommodation through a private entrance
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property

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Reviews

Highland House Reviews

8.0

Very Good

8.4

Cleanliness

9.6

Location

7.6

Staff & service

7.8

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

One of the best mountain/ slopes views, right in the Snowshoe village, steps from everywhere, even the shuttle. Cozy apartment, with everything you need.
Verified review

4/10 Fair

The trip was to take a ride on the train in Cass . We were there to enjoy a pleasant time with expected accommodations to be appropriate (clean, comfortable and accessible) None of which were available or a person to express our disappointment. We left a day early because of the conditions.
Verified review

10/10 Exceptional

Overall, a very nice room and property. We had a couple problems with electronic key access (to our room and to the front door). While inconvenient, staff always addressed the problems quickly. Make sure you read the check-in instructions and look over maps so you know where to check, etc. Overall, very nice...we will be back and stay in the Highland House.
Verified review

6/10 Good

The property was confusing at first. Check-in was not on-site. When we arrived, it was so foggy that it was very hard to navigate to the check-in area.
Verified review

8/10 Very good

Nice room for two - studio. No kitchen stove or dishwasher. No ice in room or on property was a big downfall.
Verified review

10/10 Exceptional

Very nice, wish there was dish soap. I had a wonderful stay
Verified review

10/10 Exceptional

Excellent experience even in the midst of a large, crowded event!
Verified review

6/10 Good

Nice staff
Verified review

10/10 Exceptional

Beautiful room and the advantage of AT&T cell phone coverage.
Verified review

8/10 Very good

Ski trip

Ski in ski out, great location. No services offered at the highland house. Must check in at other location.
Verified review

4/10 Fair

No hot water.Staff not helpful.
Verified review

8/10 Very good

Nice place overall. Carpet could be replaced, kitchen sink drains slow, small microwave over sink not operating.
Verified review

8/10 Very good

Great condo, hotel.com didn’t give any chk in info

The condo itself was lovely. Very clean, comfortable blankets and pillows. We appreciated how nice it was. The issue is that we showed up at 9 o’clock on Friday night and there were no signs, no information on how we were supposed to check in. I ended up wandering the village and I found another couple who told me they had the same experience and let me know where to go. If you’re going to rent out rooms at hotels.com, you need to give better information on what to do when you arrive.
Verified review

4/10 Fair

The room was clean. BUT it took an act of congress to get into the room. I received NO INSTRUCTIONS on how or where to check in. I did a virtual check in, which supposedly gives you this Bluetooth connection to unlock your room door. This worked 25% of the time. It once took me 30 minutes to get into my room because it “could not locate the room.” That’s unacceptable. Finally, went to the other side of the village and was told by someone I could get a normal hotel key card from the service desk. That would have been great to know from the beginning. It didn’t even tell me my room number. I had to figure that out too. Icing on the cake, drum roll please. NO HOT WATER. Yep. Had to take an ice cold shower on my birthday because the hot water was not working. So I could barely get into my room, and on top of that, couldn’t even provide basic necessities. I paid $550+ to stay here for two nights, received no instructions, could barely access my room, and had no hot water the first night. Stay somewhere else, they can’t even get the basics right. Only reason it’s not 1 star is because the view from the balcony was nice, easy access to the village/slopes, and staff was nice.
Verified review

10/10 Exceptional

The room was fine but the extreme disrespect of the younger generation staying in the hotel at 2 in the morning towards us and the other travelers were absolutely uncalled for. Screaming obscenities and yelling at 2am and we stepped outside of our room and asked them to please be quiet. And the lady across the room even stepped outside of her room and asked them to be quiet. There needs to be some type of security or something other than calling the front desk at the bottom of the hill. I know there are signs about peace time after 1130pm but these were drunk kids who couldn’t even stand up. Not to mention the smell of weed throughout the 4th floor where we were staying. This is our 3rd year in a row staying at Highland House.
Verified review

10/10 Exceptional

Great property and location. Also there’s no front desk. Check in is at Allegheny springs which is at the end of the village.
Verified review

4/10 Fair

When we arrived we could not get in our building. The place was like a ghost town. Finally found another building that we could get in. Turns out that’s where we were to check in. No information was ever provided to tell us that. No signs either. I called numbers for the Highland house and was told they were closed for the day. It was around 6. You would think phones could be forwarded to the desk in Allegheny where we finally found a person. . Almost everything was closed. We’re unable to take advantage of the amenities. Disappointed.
Verified review

10/10 Exceptional

Great location for ski in/out. Condo was spacious. Check in was easy and efficient.
Verified review

8/10 Very good

Check-In

Check in was awful. There was no direction on where to go for check in. We walked around for an hour before we found someone coming out of the highland house to ask. Overall a great stay! Nice room. Now that I know where to check in at I would book again.
Verified review

10/10 Exceptional

Great room /location

I really enjoyed this property. I will start with one thing that can be improved and move to the rest which is positive. 1. Check-in location is NOT at the highland location. It’s up the street in a separate building. Several attempts to call and find out did not go well. I realized this was an ongoing issue as another family was wondering around trying to find the check-in location. Once I located the check-in location my experience got much better. 2. Unloading the car and finding the room was easy, the room looked amazing (I recommend the 4th floor which is the top floor). 3. The room was warm and had a fireplace and porch/balcony looking over snowshoe. I would recommend getting updated pictures of the property as the property looked much better than what was displayed on Hotels.com (this is a good problem IMO). 4. You get a locker to lockup your snowboarding/ski equipment that’s easily accessible from the slopes. 5. Location was right in the middle of the village which made getting coffee/food easy. 6. Parking is across the street, you get a parking pass. Make sure it’s showing as I noticed a tow truck making its rounds around the property (parking lot). I didn’t see it towing anyone, but it was driving slow looking at each car. My car was just fine as I backed in with the parking pass showing. I took pictures just in case... 7. Checkout was easy by calling and giving your room number and location. Wonderful property!
Verified review

10/10 Exceptional

The Highland House is in an excellent location. We needed pillows and other sheets and they were very timely providing them to us.
Verified review

4/10 Fair

The property is beautiful. Our condo had mouse droppings on the bed and on the dining table. The fold out couch was broken. The heater made a ticking noise that was irritating.
Verified review

10/10 Exceptional

I like this property very thing was convenient and the activities were fun!
Verified review

8/10 Very good

Fun place.

Great location and cozy accommodations. We will definitely be staying here again. If there's was anything negative to report it would be that checking in process isn't very clear.
Verified review

6/10 Good

Our throw pillows and bed skirt was ripped. Extra blankets for pull out sofa was ripped as well. Toilet bowl was stained black! All the walls were marked with black scuff marks, looks like it hasn't been painted in years! A pool is on the amenities list but you have to walk to a different area in the resort to get to pool! No close parking when trying to haul luggage. Beautiful mountain view!