Aparthotel

Citadines Uplands Kuching

Property class: 4
Pet-friendly Kuching aparthotel with outdoor pool, connected to a shopping center

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Located just 4.8 mi (7.8 km) from the airport, Citadines Uplands Kuching offers a shuttle (available 24 hours). You can go for a morning swim at the outdoor pool and visit the fitness center for a workout. A children's pool and a terrace are offered, and apartments get the details right with bathrobes and slippers. Fellow travelers love the helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Airport transfer
  • Kitchen
  • Laundry facilities
  • Pet friendly
  • Parking available
The current price is $66
$74 total
includes taxes & fees
Nov 1 - Nov 2

Room options

Available filters for rooms
Showing 5 of 5 rooms

1-Bedroom Executive Apartment, Kitchen

  • City view
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Studio Premier, Kitchen

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

2-Bedroom Executive Apartment, Kitchen

  • City view
  • 59 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

1-Bedroom Premier Apartment, Kitchen

  • City view
  • 44 sq m
  • Sleeps 2
  • 1 Queen Bed

2-Bedroom Premier Apartment, Kitchen

  • City view
  • 67 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About the neighborhood

Map
No. 55 Jalan Simpang Tiga, Kuching, Sarawak, 93350

What's nearby

  • The Spring - 1 min walk - 0.1 km
  • Vivacity Megamall - 2 min drive - 2.2 km
  • City One Shopping Mall - 2 min drive - 2.2 km
  • Kuching Waterfront - 4 min drive - 3.6 km
  • Sarawak General Hospital - 4 min drive - 2.9 km

Getting around

  • Kuching Intl. Airport (KCH) - 15 min drive
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

Restaurants

  • ‪Starbucks - ‬15 min walk
  • ‪Nasi Kandar Line Q - ‬3 min walk
  • ‪KFC - ‬15 min walk
  • ‪Nando's - ‬15 min walk
  • ‪Hon Ang Restaurant 鸿安酒楼 - ‬1 min walk

About this property

Citadines Uplands Kuching

  • Located just 4.8 mi (7.8 km) from the airport, Citadines Uplands Kuching offers a shuttle (available 24 hours). You can go for a morning swim at the outdoor pool and visit the fitness center for a workout. A children's pool and a terrace are offered, and apartments get the details right with bathrobes and slippers. Fellow travelers love the helpful staff.

At a glance

Property size

    • 215 apartments
    • Arranged over 8 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Children aged 6 and younger eat free breakfast
    • No cribs (infant beds)

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 18 lbs per pet)*
    • Specific rooms only. Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation; restrictions apply*
    • Pets must be supervised
    • Food and water bowls and litter boxes available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Covered onsite self parking (MYR 2.00 per day)
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking limited

Transfers

    • Airport shuttle on request (available 24 hours)*

Offsite

    • Free shopping center shuttle

Other information

    • Smoke-free property

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Reviews

Citadines Uplands Kuching Reviews

8.2

Very Good

8.4

Cleanliness

8.0

Location

8.2

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • The swimming pool was well kept and a good feature. (3 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Room
Bed
Location
Lobby
Gyms (public)
Towns
Airport
Market
Weather

Reviews

Verified review

10/10 Exceptional

Great location if wanna visit spring hotel
Verified review

8/10 Very good

Friendly staffs and cleaningness
Verified review

10/10 Exceptional

the staff is very helpful
Verified review

10/10 Exceptional

The staff were friendly and awesome. Location was pretty near to waterfront and airport (approx RM10 by grab). Just one downside, there’s a Karaoke/pub at level 2 so some rooms got a free (off-key) lullabies from 10am to 2am but hey, I rather that than other noises. But it’s funny when this became a topic of conversations with other tourists staying at Citadine!
Verified review

8/10 Very good

Good location. Staff is friendly. Just hope the room is cleaner
Verified review

8/10 Very good

Good location. It's time to renew the rooms.

Good location. The room is a bit too old, bath tub handle is rusted and disgusted me. Also the pools ladder, it almost slit open my daughters foot with the rusted nail.
Verified review

6/10 Good

The staff were pleasant and efficient. However, the property needs serious renovating. For example: 1. The window didn’t lock properly and noisy traffic became an issue. 2. The bathroom door is rotting at the base. 3. The room was smelly. 4. The stained toilet seat needs replacing. 5. They fork out the cheapest toilet roll to be found on the market.
Verified review

8/10 Very good

Pool and gym were good features
Verified review

8/10 Very good

.
Verified review

2/10 Poor

Too old building
Verified review

8/10 Very good

Friendly staff. Comfortable accommodation.
Verified review

10/10 Exceptional

A decent property nothing much to complain about, Staff are very friendly and accomodative
Verified review

8/10 Very good

Nice and comfortable ambience, room is clean n tidy, however the room face to main road is quite noisy, When during peak traffic hours u will feel annoy from the car sound…overall it’s good to stay!!
Verified review

10/10 Exceptional

Walkable 5 minutes to shopping mall Spring. Clean room. Friendly front desk.
Verified review

2/10 Poor

A go-to for me whenever I visit Kuching. Friendly, efficient staff. No problem requesting a late check-out. Easy to get Grab cabs. Shopping mall across the road and simple eateries and bank next door.
Verified review

8/10 Very good

The property is clean and in good condition. Bed and pillows were super hard and the tv had 5 working channels. Lots of noise all night from the constant stream of loud motorcycles and cars driving past the property.
Verified review

8/10 Very good

No water, aircon wasnt cold at all. Good location.
Verified review

6/10 Good

I've always stayed at Citadines Uplands when I'm in Kuching as I prefer a serviced apartment to a hotel. It's ok if you are not looking for luxury. Just make sure you are not given a room on the same floor as the pool .and overlooking it.
Verified review

6/10 Good

A bit dated, maintenance might be a bit lagging.
Verified review

4/10 Fair

The walls in the bathrooms and the carpets in the hallways are quite dilapidated.
Verified review

8/10 Very good

Breakfast Need To Improve

Please improve the food quality and variety. Not much selection and taste not up to standard
Verified review

8/10 Very good

The customer service is tip top. The staff are very friendly, helpful and always wear a smile on their face. Only comment I have is the room. They need to change the bed, it is so uncomfortable and the water heater is not working.
Verified review

8/10 Very good

I think the property needs some minor upgrade - the facility is a bit run down for the price it demands.
Verified review

6/10 Good

Room very clean!! I like the room :) Poor hotel management (give wrong room number). Parking management (need to scan card to check in/check out).
Verified review

6/10 Good

Great for visit to Borneo Medical Centre

Close to Borneo Specialist Medical Centre. Room a bit run down, in need of maintenance. 2nd bedroom will smell if keep door close due to located behind the toilet. Housekeeping a bit sloppy at times.