Five stars: a hidden gem in Rome, and Luisa made our stay
Luxury on the River doesn’t look like a typical hotel. There’s no grand foyer. You walk into an innocuous residential building and ride a tiny elevator to the first floor. Once inside, you find a beautiful reception area that opens onto the floor with the rooms.
Our two-storey room was spacious and exceptionally well appointed. There was a staircase up to a sitting area, plus a separate closet room with the safe. Every detail had been thought of. When my wife needed a nail file, they had one. We also found bathrobes and slippers waiting for us.
Our contact, Luisa, was outstanding. She was kind, efficient and endlessly helpful. She arranged our taxis, which matters in Rome, and booked us a restaurant reservation. She also gave us her WhatsApp number and encouraged us to message her if we needed anything, even after hours. That kind of personal care is rare. Thank you Luisa. Your attention to detail is very much appreciated.
The room was spotless, the service was personal, and the location on the Tiber is lovely. We’d stay here again without hesitation. Highly recommended.